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Eargo

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6.5

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Author: Kaitlyn Short

LAST UPDATED: March 5th, 2025

Eargo wants to change the way the world thinks about hearing loss by dramatically improving the consumer experience at every step of the hearing care journey. The company’s hearing loss solutions combine sleek proprietary technology, on-demand licensed hearing professionals, and an advanced personalized App to offer high-quality performance from our virtually invisible hearing aids. 

Eargo's hearing aids are Class II FDA Registered Exempt Medical Devices and the company designs, manufactures, and sells its hearing aids directly to the consumer. 

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The Good

  • Hearing Aid, Not an Amplifier
  • Prices and Financing
  • No Hearing Test Needed
  • Rechargeable Battery
  • Patented Flexi Fibers
  • Device Warranties

Hearing Aid, Not an Amplifier

Eargo is a hearing aid. All Eargo’s devices amplify sounds at specific frequencies to compensate for hearing loss, meaning the hearing aid uses an algorithm to determine how much output to deliver to your ear. This is different from an amplifier as amplifiers amplify all sounds equally. 

According to the Eargo’s website, Eargo is a Class II FDA Registered Exempt Medical Device intended for individuals 18 years old or older with mild to moderate high-frequency hearing loss. 

Currently, Eargo offers the following three hearing aid models:

  • Eargo 7 — A small hearing aid (approximately the size of a thumbnail) that offers noise reduction technology and elevated listening personalization options, allowing you to tailor your hearing aid to your specific needs.
  • Eargo SE — A virtually invisible hearing aid with four preset listening options.
  • Link by Eargo — An earbud-style hearing aid with Bluetooth connectivity. Link by Eargo allows you to stream phone calls and music while also enhancing your hearing.

Prices and Financing

Consumers can expect to pay anywhere from $799 to $2,950 for Eargo’s hearing devices — the price will vary depending on which device you choose. But the costs include the two hearing aids, charger, and extra Flexis and wax guards.

While this may seem like a lot when compared to amplifiers (which generally cost around $300), you get what you pay for. Eargo’s devices treat mild to moderate high-frequency hearing loss, are incredibly discreet, breathable, and comfortable. Plus, Eargo provides its customers with unlimited lifetime support to a licensed hearing professional via phone and Eargo is a Class II FDA Registered Exempt Medical Device. Amplifiers are extremely noticeable, and don’t come with any licensed support.

When comparing Eargo to a traditional hearing aid, there are several advantages to Eargo. Conventional hearing devices treat moderate to profound hearing loss, are quite noticeable, can be uncomfortable for glasses wearers, require an in-clinic fitting and follow-ups, and cost around $4,000. 

However, if you can’t pay for a device entirely upfront, Eargo offers financing through its partner company, Bread.

No Hearing Test Needed

You don’t need a hearing test to purchase an Eargo device. That being said, you will need to complete a free Eargo hearing screener, which allows the company to suggest devices and features based on your specific needs.

Rechargeable Battery

According to Eargo, your portable charger’s battery will last up to seven days and only takes about two hours to fully recharge. 

It takes about six hours to charge a fully depleted hearing aid, so Eargo recommends charging them while you sleep. At full charge, you’ll have about 16 hours of hearing aid power for the day. 

It is estimated that your hearing aid’s life expectancy is around three years; after that, Eargo suggests getting a new pair. 

Not only does your Eargo case house your hearing aids, but it is also your charger. Once your case is fully charged, Eargo states that it can power your hearing aids for up to an entire week.

Patented Flexi Fibers

Eargo’s patented Flexi Fibers are a revolutionary breakthrough in the hearing device design. 

The Flexi Fibers hold the Eargo in place, allowing it to float inside your ear. They also allow natural low frequencies to enter your eardrum, giving you a nice mix of ambient and amplified sounds.

Device Warranties

Eargo has a limited warranty that covers defects in material and workmanship. This includes the hearing device’s internal components, charger cord, and plug (within the original warranty valid starting from the date of delivery). Customers can either choose from a one-year or two-year warranty at the time of purchase.

Eargo, Inc guarantees all warranties.

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The Bad

  • No International Shipping
  • Warranty Repair Coverage Exclusions

No International Shipping

Eargo does not ship its hearing aids outside of the United States.

Warranty Repair Coverage Exclusions

Customers should be aware of the following warranty exclusions:

  • Devices purchased from unauthorized distributors (including eBay) are not covered by this or any other Eargo warranty.
  • Damage from improper handling or care, exposure to chemicals, immersion in water, or undue stress.
  • Damage caused by third parties or non-authorized service centers are excluded from this repair policy.
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The Bottom Line

Eargo is a fantastic option for those suffering from mild to moderate high-frequency hearing loss. The company offers three unique, modern, and advanced hearing aids that are sure to be comfortable and discreet. Eargo’s Flexi Fibers’ unique design allows the device to suspend in your ear and enable low ambient sounds to pass through so only the high (treble) sounds have to be amplified.

Unfortunately, Eargo doesn’t ship outside of the United States and customers should be aware of the exclusions to the warranty. But other than that, we strongly recommend consumers give Eargo’s hearing aids a chance. 

If you have any questions or concerns regarding Eargo’s devices, we suggest setting up a free consultation and talking with one of Eargo’s licensed hearing professionals.

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4.4

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Dian McPherson

The eargo link is not a well researched product. They are large and black, no alternative color. They fall out if you move around. I talked to product support and they told me, "they are not hearing aids, they are a bluetooth device" however the packaging says, "hearing aids. I do think the amplification was perfect of me. Their alternative is a very expensive 2-3 thousand dollar purchase. Too bad, as this could have been a good solution.

9 months ago

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Reply from Eargo

Thanks for writing and letting us know about your experience. We're so sorry the LINKs did not work out for you. We hope you find the right solution for your hearing needs!

Jun. 10th, 2024

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Marjorie Bullock Roberts Valrico, FL

My experience with Eargo was terrible The ONLY representative that I would speak to is LIONORA she helped me and explained to me that all these mistakes that were made were the exception and that Eargo was a fine company She also made an appointment for a hearing aid specialist to call me and lo and behold she did. Wow a first for Eargo. Would I recommend Eargo to someone, at this point I have to say because of the help that I received today, maybe, last week I would have said NO I am looking forward to being able to hear Sincerely Marjorie Bullock

4 years ago

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Reply from Eargo

Hi Marjorie. I just reviewed your account and I can assure you that you're in great hands with Alyssa. She is a wonderful audiologist with great experience and will do whatever it takes to make sure you are hearing well and happy with your Eargos.

Nov. 20th, 2020

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Terry Anderson Smithville, TN

My hearing loss does not work with these aides.

4 years ago

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Reply from Eargo

Hi Terry. Thanks for trying. I hope you find something that will work for you!

Dec. 30th, 2020