UnitedHealthcare vs Kaiser Permanente

Kaitlyn Short
Kaitlyn Short | Senior Editor

Kaiser Permanente and UnitedHealthcare offer a wide range of health plans, which enables them to meet the needs of many people. Kaiser Permanente stands out for its integrated health care system and charitable health plans. UnitedHealthcare stands out for its offering of non-traditional health plans, including fixed benefit and short-term health plans.

UnitedHealthcare logo
#3 UnitedHealthcare
7.5 Overall Score
3.2
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(488)
Kaiser Permanente logo verified_user
#8 Kaiser Permanente
6.6 Overall Score
2.8
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(287)

Overview

UnitedHealthcare

Health Plan Options

N/A

Customer Service Options

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Perks and Support Programs

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Time in Business

Undisclosed

Kaiser Permanente

N/A

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N/A

Undisclosed

Ratings

UnitedHealthcare

Overall Score
7.5 of 10
Review Score
3.2
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Value for Money
3.1
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Quality of Product or Service
3.1
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Company Trustworthiness
3.1
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Likely to Recommend
4.8 of 10

Kaiser Permanente

6.6 of 10
2.8
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2.8
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2.7
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2.7
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3.8 of 10

Reviews

UnitedHealthcare

Number of Reviews
488
Review Breakdown
3.2
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5 star
35%
4 star
20%
3 star
6%
2 star
6%
1 star
33%

Kaiser Permanente

287
2.8
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5 star
29%
4 star
12%
3 star
6%
2 star
8%
1 star
45%

Reviews for UnitedHealthcare

Helpful Favorable Review

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Christopher Lee Berkeley, CA

I have UnitedHealthcare's select managed care plan through my employer and I've honestly found it below . Their coverage is great - almost no out of pocket cost - but the providers they do have in network are subpar. They also do not have an updated list of providers in their network which makes finding one very difficult. When I called to see if they had a more updated list, the customer service rep said they would email me a list of providers for my area and never did. It's interactions with companies like these that drive me a little crazy.

6 days ago

Helpful Critical Review

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Kevin Yeung Braintree, MA

I recently just started to have United Healthcare as my insurance provider because of my new job. I have diabetes and declined my Ominpod Dash Diabetes management system. I dont think this insurance really cares about the health being of us. Just another money grabber.

1 week ago

Reviews for Kaiser Permanente

Helpful Favorable Review

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omari newell Waldorf, MD

I went to wash dc capitol hill location on 3/21/22 and their greeter was very rude when I asked why only I was asked to use hand sanitizer. She stated with an attitude because they are employees. Cov19 affects everyone your not safe because your an employee

1 month ago

Helpful Critical Review

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joshua wright Eugene, OR

It's the worst experience to get anything done with K.P., you have schedule everything yourself, you can't see anyone in person, appointments are two to three months in advance. You see a different doctor everytime. You're better off doing nothing about your health than trying to have these people fix it.

6 days ago

The Final Word

Kaiser Permanente stands out from other health insurers because of its integrated health care system. Kaiser Permanente operates hospitals and clinics instead of contracting with care providers and hospitals to create networks.

Kaiser Permanente also stands out because it offers charitable health insurance plans to people who do not qualify for government programs and cannot afford to buy their own health insurance.

Kaiser Permanente offers health plans for businesses, individuals and families, Medicaid, and Medicare. These broad range of options makes Kaiser Permanente a good fit for many people.

Kaiser Permanente offers great member benefits. Members have an online account to manage their health care. This account can also be accessed via a mobile app.

It also offers great support resources, including coaching, prescription databases, natural medicine databases, and case management for members with certain health conditions.

Its business plans also include health and wellness programs that employers can implement to help their employees keep healthy habits.

UnitedHealthcare offers plans for individuals and families, Medicare, Medicaid, and non-traditional health plans, like fixed indemnity plans, hospitalization insurance, and short term health plans. It also offers health plans designed for students.

UnitedHealthcare’s variety of health plans, including non-traditional health plans, make it easy for the company to meet a wide range of needs.

If you’re interested in a non-traditional health plan or a specialized health plan, UnitedHealthcare’s offerings are worth considering. Some of these plans have a fixed benefit for health services. These plans can be used to supplement other health insurance plans because the fixed benefit is a cash amount. These benefits can be used to pay for out-of-pocket expenses from your health plan.

UnitedHealthcare Medicare plans are offered in partnership with the AARP. This partnership makes UnitedHealthcare stand out from other Medicare providers.

UnitedHealthcare also offers plans for small and large businesses. Interested employers should contact UnitedHealthcare for more information on available plans.

As with most health insurance carriers, there is regional variability with Kaiser Permanente's and UnitedHealthcare's offered plans. Be sure to check your options from both UnitedHealthcare and Kaiser Permantente and compare them side-by-side before choosing a company.

Top Choice

UnitedHealthcare Logo
UnitedHealthcare

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