UnitedHealthcare vs Kaiser Permanente

Alice Stevens
Alice Stevens | Senior Editor

Kaiser Permanente and UnitedHealthcare offer a wide range of health plans, which enables them to meet the needs of many people. Kaiser Permanente stands out for its integrated health care system and charitable health plans. UnitedHealthcare stands out for its offering of non-traditional health plans, including fixed benefit and short-term health plans.

UnitedHealthcare logo
#8 UnitedHealthcare
6.0 Overall Score
3.3
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(420)
Kaiser Permanente logo verified_user
#4 Kaiser Permanente
7.0 Overall Score
2.9
star star star star_border star_border
(244)

Overview

UnitedHealthcare

Time in Business

47 Years

Kaiser Permanente

76 Years

Ratings

UnitedHealthcare

Overall Score
6.0 of 10
Review Score
3.3
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Value for Money
3.1
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Quality of Product or Service
3.1
star star star star_border star_border
Company Trustworthiness
3.1
star star star star_border star_border
Likely to Recommend
5.0 of 10

Kaiser Permanente

7.0 of 10
2.9
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2.9
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2.9
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2.9
star star star star_border star_border
4.2 of 10

Reviews

UnitedHealthcare

Number of Reviews
420
Review Breakdown
3.3
star star star star_half star_border
5 star
35%
4 star
22%
3 star
6%
2 star
6%
1 star
30%

Kaiser Permanente

244
2.9
star star star star_border star_border
5 star
34%
4 star
12%
3 star
6%
2 star
7%
1 star
41%

Reviews for UnitedHealthcare

Helpful Favorable Review

star star star star star_border

David Stickles West Jordan, UT

I am new to untied health care and have already needed to use their services a few times. They have been pretty standard in terms of getting a hold of for questions so no issues there. Accepted plenty of places and lots of plan options, they have been a nice plan through work.

1 month ago

Helpful Critical Review

star star_border star_border star_border star_border

Jim Bang Denver, CO

Horrible company. Tried to get a hearing aid through them and they refused to help me. Living proof of a company that understands- the harder they make it for you to get your benefits, the more money they make.

3 weeks ago

Reviews for Kaiser Permanente

Helpful Favorable Review

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Review Source

star star star star star_border

Barbara Porter CA

I have been with Kaiser for over 37 years. Overall it has been good health insurance for our family of seven. Luckily we have been healthy but have had times when issues have come up when health care has been needed and Kaiser has been pretty easy to navigate. My elderly parents also had Kaiser and they gave permission for me to handle their health concerns. The app was amazing for ease of emailing their drs and reordering their meds.

3 months ago

Helpful Critical Review

star star star_border star_border star_border

Mike of Colorado Denver, CO

When Im with a medical person its fine. Had quality care. However their online system ;customer service has gone down hill. I notice wait times increasing. The IT folks who designed online system or voice system need use real people to beta test.

1 week ago

The Final Word

Kaiser Permanente stands out from other health insurers because of its integrated health care system. Kaiser Permanente operates hospitals and clinics instead of contracting with care providers and hospitals to create networks.

Kaiser Permanente also stands out because it offers charitable health insurance plans to people who do not qualify for government programs and cannot afford to buy their own health insurance.

Kaiser Permanente offers health plans for businesses, individuals and families, Medicaid, and Medicare. These broad range of options makes Kaiser Permanente a good fit for many people.

Kaiser Permanente offers great member benefits. Members have an online account to manage their health care. This account can also be accessed via a mobile app.

It also offers great support resources, including coaching, prescription databases, natural medicine databases, and case management for members with certain health conditions.

Its business plans also include health and wellness programs that employers can implement to help their employees keep healthy habits.

UnitedHealthcare offers plans for individuals and families, Medicare, Medicaid, and non-traditional health plans, like fixed indemnity plans, hospitalization insurance, and short term health plans. It also offers health plans designed for students.

UnitedHealthcare’s variety of health plans, including non-traditional health plans, make it easy for the company to meet a wide range of needs.

If you’re interested in a non-traditional health plan or a specialized health plan, UnitedHealthcare’s offerings are worth considering. Some of these plans have a fixed benefit for health services. These plans can be used to supplement other health insurance plans because the fixed benefit is a cash amount. These benefits can be used to pay for out-of-pocket expenses from your health plan.

UnitedHealthcare Medicare plans are offered in partnership with the AARP. This partnership makes UnitedHealthcare stand out from other Medicare providers.

UnitedHealthcare also offers plans for small and large businesses. Interested employers should contact UnitedHealthcare for more information on available plans.

As with most health insurance carriers, there is regional variability with Kaiser Permanente's and UnitedHealthcare's offered plans. Be sure to check your options from both UnitedHealthcare and Kaiser Permantente and compare them side-by-side before choosing a company.

Top Choice

Kaiser Permanente Logo
Kaiser Permanente

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