Aetna vs UnitedHealthcare

Alice Stevens
Alice Stevens | Senior Editor

Aetna and UnitedHealthcare are large health insurance companies that offer health plans in many parts of the United States. Both companies have a robust selection of health plans that can meet the needs of many individuals, families, and employers.

Aetna logo
#6 Aetna
6.5 Overall Score
3.3
star star star star_half star_border
(210)
UnitedHealthcare logo
#8 UnitedHealthcare
6.3 Overall Score
3.3
star star star star_half star_border
(418)

Overview

Aetna

Time in Business

168 Years

UnitedHealthcare

47 Years

Ratings

Aetna

Overall Score
6.5 of 10
Review Score
3.3
star star star star_half star_border
Value for Money
3.2
star star star star_border star_border
Quality of Product or Service
3.2
star star star star_border star_border
Company Trustworthiness
3.2
star star star star_border star_border
Likely to Recommend
4.5 of 10

UnitedHealthcare

6.3 of 10
3.3
star star star star_half star_border
3.2
star star star star_border star_border
3.2
star star star star_border star_border
3.1
star star star star_border star_border
5.0 of 10

Reviews

Aetna

Number of Reviews
210
Review Breakdown
3.3
star star star star_half star_border
5 star
34%
4 star
22%
3 star
10%
2 star
3%
1 star
30%

UnitedHealthcare

418
3.3
star star star star_half star_border
5 star
35%
4 star
22%
3 star
6%
2 star
6%
1 star
30%

Reviews for Aetna

Helpful Favorable Review

star star star star star_border

Gabe Burton Riverton, UT

Aetna insurance is really good, especially the higher-up plans. I pay 10% they pay 90%. It's awesome because my out-of-pocket maximum isn't very high, so prescriptions and Dr visits are almost always free after around June. It can be a more expensive plan, but to me, it's worth it!!

1 week ago

Helpful Critical Review

star star_border star_border star_border star_border

Eugene Barrett

Horrible customer service. I have not been with Albertsons Market(former employer and one of Aetna's many accounts) for a year and they kept me on even after my name was removed from the current employees list. Trying to cancel is a royal pain to accomplish. They won't do it upon customer request. The bills are more like you pay in some to Aetna, they pay 60%, and you pay 40%. Don't get diabetes or high blood pressure, this company will bleed you dry.

4 days ago

Reviews for UnitedHealthcare

Helpful Favorable Review

star star star star star_border

David Stickles West Jordan, UT

I am new to untied health care and have already needed to use their services a few times. They have been pretty standard in terms of getting a hold of for questions so no issues there. Accepted plenty of places and lots of plan options, they have been a nice plan through work.

3 weeks ago

Helpful Critical Review

check_circle

Review Source

star star_border star_border star_border star_border

Misty R Houston, TX

DO NOT USE THIS INSURANCE CARRIER if you plan on doing anything more than regular Dr visits. Anything past routine Dr visits will not be honored/covered, despite what they say. I have a Dr saying I need a surgery for my health and the chat rep said it was covered but when it came to the Dr to verify coverage they have declined it twice. What am I paying for?!?!?

1 week ago

The Final Word

Aetna offers several kinds of plans for individuals and families. Offerings vary based on location, so enter your zip code on Aetna’s website to see options in your area.

Aetna members have access to an online member account, a mobile app, and Healthwise®. Healthwise® provides health education tools. Members also have access to join support groups.

Aetna offers case management support to members with chronic conditions.

Like Aetna, UnitedHealthcare offers health plans to individuals and families, including student health plans. UnitedHealthcare stands out from Aetna with its student health plans offering. If you’re a college student, a UnitedHealthcare student health plan could be a good fit for you.

UnitedHealthcare also offers non-traditional health plans, including short-term health plans and fixed indemnity plans. One of UnitedHealthcare’s short term health plans is Tri-Term Medical Insurance. It offers 36 months of short term insurance with some coverage for preventive care and prescriptions.

UnitedHealthcare’s hospital and doctor fixed indemnity plans can be used to supplement traditional health insurance plans. These plans provide a fixed cash benefit for health care services that the beneficiary can use to pay for medical expenses.

Aetna also offers group plans that employers can offer their employees. These include network only, network option, and indemnity plans. It also offers Medicare plans and other health plans designed for retirees.

Aetna’s plans also offer wellness programs for employees. These programs include help quitting smoking, women’s health, coaching, mindfulness programs, and more. Aetna members can also use GetActive!SM fitness and nutrition tracker and have access to a 24/7 nurse hotline called Informed Health®.

UnitedHealthcare also offers employer-sponsored plans to small and large businesses. For more information, employers should work with UnitedHealthcare to learn more.

If you need health coverage while living or traveling abroad, employers and individuals can find plans through Aetna. UnitedHealthcare also offers international health insurance for travelers called international travel insurance.

Both Aetna and UnitedHealthcare offer many kinds of health plans to fit the needs of employers and individuals and families. As typical with health insurance, you’ll need to contact each company for specific information about costs and plans available in your area.

Top Choice

Aetna Logo
Aetna

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