Aetna vs UnitedHealthcare

Alice Stevens
Alice Stevens | Senior Editor

Aetna and UnitedHealthcare are large health insurance companies that offer health plans in many parts of the United States. Both companies have a robust selection of health plans that can meet the needs of many individuals, families, and employers.

Aetna logo
#8 Aetna
6.5 Overall Score
3.3
star star star star_half star_border
(200)
UnitedHealthcare logo verified_user
#4 UnitedHealthcare
7.3 Overall Score
3.3
star star star star_half star_border
(406)

Overview

Aetna

Time in Business

168 Years

UnitedHealthcare

47 Years

Ratings

Aetna

Overall Score
6.5 of 10
Review Score
3.3
star star star star_half star_border
Value for Money
3.3
star star star star_half star_border
Quality of Product or Service
3.3
star star star star_half star_border
Company Trustworthiness
3.3
star star star star_half star_border
Likely to Recommend
4.5 of 10

UnitedHealthcare

7.3 of 10
3.3
star star star star_half star_border
3.1
star star star star_border star_border
3.1
star star star star_border star_border
3.0
star star star star_border star_border
5.0 of 10

Reviews

Aetna

Number of Reviews
200
Review Breakdown
3.3
star star star star_half star_border
5 star
35%
4 star
22%
3 star
11%
2 star
3%
1 star
29%

UnitedHealthcare

406
3.3
star star star star_half star_border
5 star
36%
4 star
22%
3 star
7%
2 star
6%
1 star
29%

Reviews for Aetna

Helpful Favorable Review

check_circle

Review Source

star star star star star

Vicki H. Poolesville, MD

I used Aetna during my employment with two different companies and found it a very good insurance company to deal with for medical coverage. The cost of coverage was always reasonable and covered all of my needs at the time.

3 months ago

Helpful Critical Review

star star_border star_border star_border star_border

Barry New York, NY

Recently diagnosed with a life threatening lung condition requiring a CT scan and was denied. After countless weeks and calls I was finally forwarded to the third party group Aetna uses to deny claims. At this point my last resort is a peer to peer from my Surgeon to the third party to justify the cost of life saving test and surgery. Praying for approval before its to late. Stay away from this company at all costs or the cost may be your life.

6 months ago

Reviews for UnitedHealthcare

Helpful Favorable Review

check_circle

Review Source

star star star star_border star_border

Leonard Leo Potomac, MD

Formerly MDIPA, UH has zero copay for pediatric visits. Unfortunately, the list of tiered drugs has increased the copay amount, and some common drugs are no longer under coverage Choosing your primary care physician is a plus as is common with other health plans.

1 month ago

Helpful Critical Review

star star_border star_border star_border star_border

Jesse Hill Alexandria, VA

This is the worst health insurance company. Don't expect them to pay much. If you switch your employees to UHC you are effectively giving them a demotion. If your company switches to UHC it's time to look for a different employer. Notice a lot of the high ratings for this company are in Utah so they are probably UHC employees trying to jack up their ratings.

1 month ago

The Final Word

Aetna offers several kinds of plans for individuals and families. Offerings vary based on location, so enter your zip code on Aetna’s website to see options in your area.

Aetna members have access to an online member account, a mobile app, and Healthwise®. Healthwise® provides health education tools. Members also have access to join support groups.

Aetna offers case management support to members with chronic conditions.

Like Aetna, UnitedHealthcare offers health plans to individuals and families, including student health plans. UnitedHealthcare stands out from Aetna with its student health plans offering. If you’re a college student, a UnitedHealthcare student health plan could be a good fit for you.

UnitedHealthcare also offers non-traditional health plans, including short-term health plans and fixed indemnity plans. One of UnitedHealthcare’s short term health plans is Tri-Term Medical Insurance. It offers 36 months of short term insurance with some coverage for preventive care and prescriptions.

UnitedHealthcare’s hospital and doctor fixed indemnity plans can be used to supplement traditional health insurance plans. These plans provide a fixed cash benefit for health care services that the beneficiary can use to pay for medical expenses.

Aetna also offers group plans that employers can offer their employees. These include network only, network option, and indemnity plans. It also offers Medicare plans and other health plans designed for retirees.

Aetna’s plans also offer wellness programs for employees. These programs include help quitting smoking, women’s health, coaching, mindfulness programs, and more. Aetna members can also use GetActive!SM fitness and nutrition tracker and have access to a 24/7 nurse hotline called Informed Health®.

UnitedHealthcare also offers employer-sponsored plans to small and large businesses. For more information, employers should work with UnitedHealthcare to learn more.

If you need health coverage while living or traveling abroad, employers and individuals can find plans through Aetna. UnitedHealthcare also offers international health insurance for travelers called international travel insurance.

Both Aetna and UnitedHealthcare offer many kinds of health plans to fit the needs of employers and individuals and families. As typical with health insurance, you’ll need to contact each company for specific information about costs and plans available in your area.

Top Choice

UnitedHealthcare Logo
UnitedHealthcare

Other Featured Comparisons

Ambetter

vs

Florida Blue

View Comparison

UnitedHealthcare

vs

Kaiser Permanente

View Comparison

BlueCross BlueShield

vs

UnitedHealthcare

View Comparison
See All Comparisons

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information