Aetna vs UnitedHealthcare

Kaitlyn Short
Kaitlyn Short | Contributor

Aetna and UnitedHealthcare are large health insurance companies that offer health plans in many parts of the United States. Both companies have a robust selection of health plans that can meet the needs of many individuals, families, and employers.

Aetna logo
#4 Aetna
7.4 Overall Score
3.2
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(252)
UnitedHealthcare logo
#3 UnitedHealthcare
7.5 Overall Score
3.3
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(447)

Overview

Aetna

Health Plan Options

N/A

Customer Service Options

N/A

Perks and Support Programs

N/A

Time in Business

Undisclosed

UnitedHealthcare

N/A

N/A

N/A

Undisclosed

Ratings

Aetna

Overall Score
7.4 of 10
Review Score
3.2
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Value for Money
3.1
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Quality of Product or Service
3.1
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Company Trustworthiness
3.1
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Likely to Recommend
4.3 of 10

UnitedHealthcare

7.5 of 10
3.3
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3.2
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3.2
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3.1
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5.0 of 10

Reviews

Aetna

Number of Reviews
252
Review Breakdown
3.2
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5 star
34%
4 star
20%
3 star
10%
2 star
5%
1 star
32%

UnitedHealthcare

447
3.3
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5 star
36%
4 star
21%
3 star
6%
2 star
6%
1 star
30%

Reviews for Aetna

Helpful Favorable Review

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Review Source

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Kristen Parsons Sandy, UT

The network of Drs is the reason that I paid much more for Aetna than for other insurance providers. We had the dominant provider in our area which made finding specialists SO much easier when I had a very complicated medical diagnosis.

1 week ago

Helpful Critical Review

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James Wire Anderson, IN

with the monthly cost and the need to get over the out of pocket threshold before copay kicks in …It’s like Not having insurance at all…. Got saddled with this company as a result of a contract change to an “best shore” based company …wished there were more provider options other than the Obama care by a different name option….

4 days ago

Reviews for UnitedHealthcare

Helpful Favorable Review

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Review Source

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Carnan Fort Collins, CO

My husband's company used United Health Care as their insurance for many years and we were overall very happy with them. My favorite service was a program they developed called, REal Appeal. It was a total weight loss program complete with behavior, nutrition and exercise. It was such a great program and I felt grateful to be able to be enrolled in this program for free.

19 hours ago

Helpful Critical Review

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Ti Owe Sterling, VA

Just signed up with them through Healthcare.gov. It is HARD to get someone online, their info is confusing and they send you to different departments to get a straight answer. I asked for a manager 3 times and got placed on hold for over 5 minutes each time. I'M DONE WITH THEM!!!

2 months ago

The Final Word

Aetna offers several kinds of plans for individuals and families. Offerings vary based on location, so enter your zip code on Aetna’s website to see options in your area.

Aetna members have access to an online member account, a mobile app, and Healthwise®. Healthwise® provides health education tools. Members also have access to join support groups.

Aetna offers case management support to members with chronic conditions.

Like Aetna, UnitedHealthcare offers health plans to individuals and families, including student health plans. UnitedHealthcare stands out from Aetna with its student health plans offering. If you’re a college student, a UnitedHealthcare student health plan could be a good fit for you.

UnitedHealthcare also offers non-traditional health plans, including short-term health plans and fixed indemnity plans. One of UnitedHealthcare’s short term health plans is Tri-Term Medical Insurance. It offers 36 months of short term insurance with some coverage for preventive care and prescriptions.

UnitedHealthcare’s hospital and doctor fixed indemnity plans can be used to supplement traditional health insurance plans. These plans provide a fixed cash benefit for health care services that the beneficiary can use to pay for medical expenses.

Aetna also offers group plans that employers can offer their employees. These include network only, network option, and indemnity plans. It also offers Medicare plans and other health plans designed for retirees.

Aetna’s plans also offer wellness programs for employees. These programs include help quitting smoking, women’s health, coaching, mindfulness programs, and more. Aetna members can also use GetActive!SM fitness and nutrition tracker and have access to a 24/7 nurse hotline called Informed Health®.

UnitedHealthcare also offers employer-sponsored plans to small and large businesses. For more information, employers should work with UnitedHealthcare to learn more.

If you need health coverage while living or traveling abroad, employers and individuals can find plans through Aetna. UnitedHealthcare also offers international health insurance for travelers called international travel insurance.

Both Aetna and UnitedHealthcare offer many kinds of health plans to fit the needs of employers and individuals and families. As typical with health insurance, you’ll need to contact each company for specific information about costs and plans available in your area.

Top Choice

UnitedHealthcare Logo
UnitedHealthcare

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