Ambetter vs Florida Blue

Ambetter and Florida Blue have similar plan offerings, especially when it comes to Marketplace plans. Even through Ambetter's plans have a few more included features, it is not a recommended company due to poor customer experiences reported in reviews on Best Company. BlueCross BlueShield has received better reviews on our site, so Florida Blue gets our recommendation as a subsidiary of BlueCross BlueShield.

Ambetter logo verified_user
#7 Ambetter
6.3 Overall Score
1.1
starstar_halfstar_borderstar_borderstar_border
(750)
Florida Blue logo verified_user
#26 Florida Blue
3.5 Overall Score
0
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(0)

Overview

Ambetter

Florida Blue

States Serviced
States Serviced
15
Undisclosed
Time In Business
Time In Business
36 Years
75 Years

Ratings

Ambetter

Florida Blue

Overall Score
Overall Score
6.3 of 10
3.5 of 10
Review Score
Review Score
1.1
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0.0
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Value for Money
Value for Money
1.6
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0.0
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Quality of Product or Service
Quality of Product or Service
1.5
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0.0
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Customer Service
Customer Service
1.6
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0.0
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Company Trustworthiness
Company Trustworthiness
1.5
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0.0
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Likely to Recommend
Likely to Recommend
1.2 of 10
0.0 of 10

Reviews

Ambetter

Florida Blue

Number of Reviews
Number of Reviews
750
0
Review Breakdown
Review Breakdown
1.1
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5 star
5%
4 star
3%
3 star
1%
2 star
2%
1 star
88%
0.0
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5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Reviews for Ambetter

Helpful Favorable Review

starstarstarstarstar

Sarah Barger

January 20th, 2020 Little Rock, AR DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
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Company trustworthiness
starstarstarstarstar

I think it must depend on what state you are in. I have Ambetter Arkansas and I love it. I do receive a subsidy so I don't pay a huge premium. I also don't have any major health problems, They are excellent for routine care, chiropractic, mental health etc. I do not have dental. So far they have covered everything without any issue.


Helpful Critical Review

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Lynn Hudson

March 30th, 2020 Peachtree City, GA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
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Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

I am begging you, if you have a choice, do not choose Am better. They do not care about their members or their health. I had a breathing emergency due to asthma. Rather than helping to get the medication I need, they would prefer I go to the ER, I guess so they can deny that claim. They would prefer I sit in an ER waiting room and have the possibility of being exposed to the Corona Virus. Since I am having breathing issues this really makes a lot of sense. I will never choose this company again. This is only one of the many incidents have experienced.


Reviews for Florida Blue

Helpful Favorable Review

None Available

Helpful Critical Review

None Available

The Final Word

Ambetter and Florida Blue both offer Affordable Care Act (ACA) health plans. The plan options include all of the regular tiers with a variety of network and cost-sharing structures. While both companies make their plans visible online, Florida Blue has a nicer interface for displaying plans. Florida Blue also offers Medicare and plans that employers can offer to their employees. 

With their Marketplace or ACA plans, both companies offer some perks. Ambetter offers care management services, maternity health programs, and health management programs. The company's Your Better Health Center has resources with financial advice and health tips. Some of Ambetter’s plans also include a rewards program and optional dental and vision.

Florida Blue offers a rewards program with all of its Marketplace plans. All members age 18 or older on a plan can earn up to $100 through this program. Florida Blue Centers are another resource available. At these centers, plan members can receive help understanding and enrolling in a health plan and get health tips.

Florida Blue gets our recommendation because it is a subsidiary of BlueCross BlueShield. BlueCross BlueShield has earned favorable reviews on Best Company. In contrast, many Ambetter members do not recommend buying Ambetter plans.

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