Ambetter vs Florida Blue

Alice Stevens
Alice Stevens | Senior Editor

Ambetter and Florida Blue have similar plan offerings, especially when it comes to Marketplace plans. Even through Ambetter's plans have a few more included features, it is not a recommended company due to poor customer experiences reported in reviews on Best Company. BlueCross BlueShield has received better reviews on our site, so Florida Blue gets our recommendation as a subsidiary of BlueCross BlueShield.

Ambetter logo verified_user
#6 Ambetter
6.5 Overall Score
1.4
star star_half star_border star_border star_border
(832)
Florida Blue logo verified_user
#31 Florida Blue Insufficient Reviews
0.0
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(0)

Overview

Ambetter

Time in Business

37 Years

Florida Blue

76 Years

Ratings

Ambetter

Overall Score
6.5 of 10
Review Score
1.4
star star_half star_border star_border star_border
Value for Money
1.6
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Quality of Product or Service
1.5
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Company Trustworthiness
1.5
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Likely to Recommend
1.2 of 10

Florida Blue

3.5 of 10
0.0
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0.0
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0.0
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0.0
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0.0 of 10

Reviews

Ambetter

Number of Reviews
832
Review Breakdown
1.4
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5 star
5%
4 star
4%
3 star
1%
2 star
3%
1 star
87%

Florida Blue

0
0.0
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Reviews for Ambetter

Helpful Favorable Review

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Review Source

star star star star_border star_border

Jay Jones Bertram, TX

Been with them several years and they are so-so, probably about like most insurance companies. They're provider network is a little thin. They've done fine on small claims but I don't trust that they would honor a major one. The awards program/rebate is useful for easy items (flu shot), but some of the other awards take too many hours to earn.

7 months ago

Helpful Critical Review

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Alexandra Musca Marietta, GA

I have been trying for over a month to request a refund. I was told I will receive a check in June. Here we are at the end of July, the check was not even requested, what about shipped. Each phone call gets “disconnected “ and nobody returns the calls, even if they ask “for a phone number in case it gets disconnected “. Laziness at its finest.

1 day ago

Reviews for Florida Blue

Helpful Favorable Review

None Available

Helpful Critical Review

None Available

The Final Word

Ambetter and Florida Blue both offer Affordable Care Act (ACA) health plans. The plan options include all of the regular tiers with a variety of network and cost-sharing structures. While both companies make their plans visible online, Florida Blue has a nicer interface for displaying plans. Florida Blue also offers Medicare and plans that employers can offer to their employees. 

With their Marketplace or ACA plans, both companies offer some perks. Ambetter offers care management services, maternity health programs, and health management programs. The company's Your Better Health Center has resources with financial advice and health tips. Some of Ambetter’s plans also include a rewards program and optional dental and vision.

Florida Blue offers a rewards program with all of its Marketplace plans. All members age 18 or older on a plan can earn up to $100 through this program. Florida Blue Centers are another resource available. At these centers, plan members can receive help understanding and enrolling in a health plan and get health tips.

Florida Blue gets our recommendation because it is a subsidiary of BlueCross BlueShield. BlueCross BlueShield has earned favorable reviews on Best Company. In contrast, many Ambetter members do not recommend buying Ambetter plans.

Top Choice

Ambetter Logo
Ambetter

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