Ambetter vs Florida Blue

Ambetter and Florida Blue have similar plan offerings, especially when it comes to Marketplace plans. Even through Ambetter's plans have a few more included features, it is not a recommended company due to poor customer experiences reported in reviews on Best Company. BlueCross BlueShield has received better reviews on our site, so Florida Blue gets our recommendation as a subsidiary of BlueCross BlueShield.

Ambetter logo verified_user
#7 Ambetter
6.7 Overall Score
1.4
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(767)
Florida Blue logo verified_user
#29 Florida Blue
3.5 Overall Score
0
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(0)

Overview

Ambetter

Florida Blue

Time In Business
Time In Business
36 Years
75 Years

Ratings

Ambetter

Florida Blue

Overall Score
Overall Score
6.7 of 10
3.5 of 10
Review Score
Review Score
1.4
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0.0
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Value for Money
Value for Money
1.6
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0.0
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Quality of Product or Service
Quality of Product or Service
1.5
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0.0
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Customer Service
Customer Service
1.6
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0.0
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Company Trustworthiness
Company Trustworthiness
1.5
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0.0
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Likely to Recommend
Likely to Recommend
1.3 of 10
0.0 of 10

Reviews

Ambetter

Florida Blue

Number of Reviews
Number of Reviews
767
0
Review Breakdown
Review Breakdown
1.4
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5 star
5%
4 star
3%
3 star
1%
2 star
2%
1 star
88%
0.0
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5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Reviews for Ambetter

Helpful Favorable Review

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Michael Main

September 25th, 2020 San Antonio, TX DETAILS arrow_drop_down

I found it hard to find doctors. The company web site listed doctors (in my case I was looking for an ENT) but when I tried to make an appointment I was told the docs didn't accept Ambetter. I called Ambetter and asked them to find an ENT locally who accepted their insurance, they never called me back. I changed insurance


Helpful Critical Review

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Kristin

September 25th, 2020 Kansas City, KS DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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My insurance is more than $500 per month for a single person. They refuse to fill my medications, refuse to authorize the prior authorizations, they denied my hospital stay as not medically necessary when my Dr. admitted me himself. They refused to cover the 3d mammogram, they refused to cover my stress test. This insurance is a joke! DO NOT GO WITH AMBETTER-nothing is covered!


Reviews for Florida Blue

Helpful Favorable Review

None Available

Helpful Critical Review

None Available

The Final Word

Ambetter and Florida Blue both offer Affordable Care Act (ACA) health plans. The plan options include all of the regular tiers with a variety of network and cost-sharing structures. While both companies make their plans visible online, Florida Blue has a nicer interface for displaying plans. Florida Blue also offers Medicare and plans that employers can offer to their employees. 

With their Marketplace or ACA plans, both companies offer some perks. Ambetter offers care management services, maternity health programs, and health management programs. The company's Your Better Health Center has resources with financial advice and health tips. Some of Ambetter’s plans also include a rewards program and optional dental and vision.

Florida Blue offers a rewards program with all of its Marketplace plans. All members age 18 or older on a plan can earn up to $100 through this program. Florida Blue Centers are another resource available. At these centers, plan members can receive help understanding and enrolling in a health plan and get health tips.

Florida Blue gets our recommendation because it is a subsidiary of BlueCross BlueShield. BlueCross BlueShield has earned favorable reviews on Best Company. In contrast, many Ambetter members do not recommend buying Ambetter plans.

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