Ambetter vs Florida Blue

Ambetter and Florida Blue have similar plan offerings, especially when it comes to Marketplace plans. Even through Ambetter's plans have a few more included features, it is not a recommended company due to poor customer experiences reported in reviews on Best Company. BlueCross BlueShield has received better reviews on our site, so Florida Blue gets our recommendation as a subsidiary of BlueCross BlueShield.

Ambetter logo verified_user
#6 Ambetter
6.3 Overall Score
1.4
starstar_halfstar_borderstar_borderstar_border
(756)
Florida Blue logo verified_user
#28 Florida Blue
3.5 Overall Score
0
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(0)

Overview

Ambetter

Florida Blue

States Serviced
States Serviced
15
Undisclosed
Time In Business
Time In Business
36 Years
75 Years

Ratings

Ambetter

Florida Blue

Overall Score
Overall Score
6.3 of 10
3.5 of 10
Review Score
Review Score
1.4
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0.0
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Value for Money
Value for Money
1.6
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0.0
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Quality of Product or Service
Quality of Product or Service
1.5
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0.0
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Customer Service
Customer Service
1.6
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0.0
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Company Trustworthiness
Company Trustworthiness
1.5
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0.0
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Likely to Recommend
Likely to Recommend
1.2 of 10
0.0 of 10

Reviews

Ambetter

Florida Blue

Number of Reviews
Number of Reviews
756
0
Review Breakdown
Review Breakdown
1.4
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5 star
5%
4 star
3%
3 star
1%
2 star
2%
1 star
88%
0.0
starstarstarstarstar
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Reviews for Ambetter

Helpful Favorable Review

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Hpalmer

July 16th, 2020 Marietta, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstar_borderstar_border

Maybe it depends on where you live. So far my experience with Ambetter in Georgia has been very good. I can't image how I would have paid for $400 plus a month health insurance right now. Plenty of primary care doctors and specialists here that take it at Wellstar and the quality has ranged from so-so to excellent. (I am in the surrounding suburbs of Atlanta). I haven't needed to get ahold of them for anything yet so I can't rate that accurately.


Helpful Critical Review

starstar_borderstar_borderstar_borderstar_border

Gary Martin

July 16th, 2020 Hondo, TX DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstarstarstarstar

I’d put zero star if I could. Worst insurance ever. Went to hospital in ambulance for possible heart attack. Was told to see my cardiologist ASAP. My cardiologist wanted to preform a stress test. Ambetter DENIED. I repeat denied a stress test to find out if my arteries had blockage. How sorry is that for a health Insurance Company!!!


Reviews for Florida Blue

Helpful Favorable Review

None Available

Helpful Critical Review

None Available

The Final Word

Ambetter and Florida Blue both offer Affordable Care Act (ACA) health plans. The plan options include all of the regular tiers with a variety of network and cost-sharing structures. While both companies make their plans visible online, Florida Blue has a nicer interface for displaying plans. Florida Blue also offers Medicare and plans that employers can offer to their employees. 

With their Marketplace or ACA plans, both companies offer some perks. Ambetter offers care management services, maternity health programs, and health management programs. The company's Your Better Health Center has resources with financial advice and health tips. Some of Ambetter’s plans also include a rewards program and optional dental and vision.

Florida Blue offers a rewards program with all of its Marketplace plans. All members age 18 or older on a plan can earn up to $100 through this program. Florida Blue Centers are another resource available. At these centers, plan members can receive help understanding and enrolling in a health plan and get health tips.

Florida Blue gets our recommendation because it is a subsidiary of BlueCross BlueShield. BlueCross BlueShield has earned favorable reviews on Best Company. In contrast, many Ambetter members do not recommend buying Ambetter plans.

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