Ambetter vs Florida Blue

Kaitlyn Short
Kaitlyn Short | Senior Editor

Ambetter and Florida Blue have similar plan offerings, especially when it comes to Marketplace plans. Even through Ambetter's plans have a few more included features, it is not a recommended company due to poor customer experiences reported in reviews on Best Company. BlueCross BlueShield has received better reviews on our site, so Florida Blue gets our recommendation as a subsidiary of BlueCross BlueShield.

Ambetter logo verified_user
#10 Ambetter
5.5 Overall Score
1.4
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(972)
Florida Blue logo verified_user
#35 Florida Blue

Insufficient Reviews

0.0
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(0)

Overview

Ambetter

Health Plan Options

N/A

Customer Service Options

N/A

Perks and Support Programs

N/A

Time in Business

Undisclosed

Florida Blue

N/A

N/A

N/A

Undisclosed

Ratings

Ambetter

Overall Score
5.5 of 10
Review Score
1.4
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Value for Money
1.5
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Quality of Product or Service
1.5
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Company Trustworthiness
1.4
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Likely to Recommend
1.1 of 10

Florida Blue

2.5 of 10
0.0
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0.0 of 10

Reviews

Ambetter

Number of Reviews
972
Review Breakdown
1.4
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1 star
88%
2 star
3%
3 star
1%
4 star
3%
5 star
5%

Florida Blue

0
0.0
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Reviews for Ambetter

Helpful Favorable Review

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Bill Hov

November 18th, 2022

The coverage for the money is excellent. The doctors on their list are usually new or foreign (or both!) and getting an appointment from these doctors can be a hassle. The WORST part is their customer service. A 2 minute answer is taking over 30 minutes from India! You can hardly understand what they are saying. I rarely need to call but all I needed was a date for max out of pocket and they have no clue! WORST CUSTOMER SERVICE EVER!!!!!

Helpful Critical Review

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Cheryl Norris

November 17th, 2022

DETAILS

This is THE ABSOLUTE WORST Insurance I have EVER had. They have denied coverage twice for imperative cardiac testing wanting me to jump through hoops and they aren't even paying anything until I meet a rediculously exorbitant amount for a deductible. I pay a 588$ a month premium just for myself. Choose another company if possible. Unfortunately in Indiana its Ambetter or Caresource and both are a waste of money!!!!!

Reviews for Florida Blue

Helpful Favorable Review

None Available

Helpful Critical Review

None Available

The Final Word

Ambetter and Florida Blue both offer Affordable Care Act (ACA) health plans. The plan options include all of the regular tiers with a variety of network and cost-sharing structures. While both companies make their plans visible online, Florida Blue has a nicer interface for displaying plans. Florida Blue also offers Medicare and plans that employers can offer to their employees. 

With their Marketplace or ACA plans, both companies offer some perks. Ambetter offers care management services, maternity health programs, and health management programs. The company's Your Better Health Center has resources with financial advice and health tips. Some of Ambetter’s plans also include a rewards program and optional dental and vision.

Florida Blue offers a rewards program with all of its Marketplace plans. All members age 18 or older on a plan can earn up to $100 through this program. Florida Blue Centers are another resource available. At these centers, plan members can receive help understanding and enrolling in a health plan and get health tips.

Florida Blue gets our recommendation because it is a subsidiary of BlueCross BlueShield. BlueCross BlueShield has earned favorable reviews on Best Company. In contrast, many Ambetter members do not recommend buying Ambetter plans.

Top Choice

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Ambetter

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