Overview
Ambetter
Undisclosed
Florida Blue
Undisclosed
Ratings
Ambetter
Florida Blue
Reviews
Ambetter
Reviews
Florida Blue
Reviews for Ambetter
Helpful Favorable Review
RenoHal77
May 13th, 2022
Reno, NV
DETAILS
Edited June 6th, 2022
After a good 6 months trying to get my online account access in order with customer service, I finally figured it out myself. I was using the wrong email address to log in with even though it was the same as what was in my account. Apparently you can have a different login email than what's in your account for communications. That is so confusing. They didn't even catch that.
Helpful Critical Review
Lloydjames Moore
November 19th, 2025
I have never had such a difficult problem trying to contact anyone from a major corporation like this one to give them my money before in my life! I mean horrible website that doesn’t allow you to make a payment unless you give up your rights to privacy and a ridiculous AI phone system that doesn’t allow you access! I mean just BAD CUSTOMER SERVICE PERIOD!!!
Reviews for Florida Blue
Helpful Favorable Review
Helpful Critical Review
Cam de Span
May 29th, 2025
DETAILS
Florida BlueValue PPO will charge many hundreds of dollars for prescription drugs "not in their formulary." Having problems financially as a senior on fixed income in 2025, and these are prescriptions patient has had for many years. Over the phone, a representative, who had NO specialized pharmaceutical training, suggested that the prescription could be changed (!) to accommodate the FL Blue value formulary limitations. Is this legal? FL Blue value PPO program paid a tiny fraction to my dentist, so must juggle to pay what I owe to the dentist. When the dental claim was first submitted, FL BlueValue gave us the address of the wrong company to send the claim. This is clearly a cut rate insurance program, poorly administered, offering minimal coverage. No Stars at all. Avoid!
The Final Word
Ambetter and Florida Blue both offer Affordable Care Act (ACA) health plans. The plan options include all of the regular tiers with a variety of network and cost-sharing structures. While both companies make their plans visible online, Florida Blue has a nicer interface for displaying plans. Florida Blue also offers Medicare and plans that employers can offer to their employees.
With their Marketplace or ACA plans, both companies offer some perks. Ambetter offers care management services, maternity health programs, and health management programs. The company's Your Better Health Center has resources with financial advice and health tips. Some of Ambetter’s plans also include a rewards program and optional dental and vision.
Florida Blue offers a rewards program with all of its Marketplace plans. All members age 18 or older on a plan can earn up to $100 through this program. Florida Blue Centers are another resource available. At these centers, plan members can receive help understanding and enrolling in a health plan and get health tips.
Florida Blue gets our recommendation because it is a subsidiary of BlueCross BlueShield. BlueCross BlueShield has earned favorable reviews on Best Company. In contrast, many Ambetter members do not recommend buying Ambetter plans.
