Humana offers Medicaid, Medicare, and group health plans. Customers can also purchase dental and vision insurance from Humana.
Headquartered in Louisville, Kentucky, Humana was founded in 1961.
One of the bigger names in health insurance, Humana was actually bought out in June 2015 by an even bigger name that has company roots in the 1850s, Aetna. In many ways, this merge makes two strong companies even stronger, serving millions of members jointly.
Humana has received a number of positive reviews on BestCompany.com. Praise includes satisfaction with claims, healthy incentives, satisfaction with provider networks, and good experiences with customer service.
Although a good chunk of Humana reviews on Best Company are positive, there are also a sizeable number of negative reviews. More information on these reviews can be found further down the page.
Humana also offers Medicare coverage. You can find Medicare Advantage, Medicare supplement (Medigap), and prescription drug plans. Specific Humana Medicare plan options and monthly premium rates will vary. Work directly with the insurer to learn more.
Humana also makes shopping for Medicare beneficiaries easy. You can search for plans by state. You can also enter your prescriptions to view prescription drug plans that cover your medications.
Employers looking to include a health insurance plan with their benefits package can find health plans geared for small businesses and large groups.
Most plans include features like participation in a rewards program that encourages healthy habits called Go365® wellness, access to telemedicine through Doctor On Demand®, and prescription mail delivery through Humana Pharmacy®.
These helpful features are becoming more common in the industry, so Humana's group health plans are competitive.
Beyond health insurance, employers can offer dental and vision insurance plans through Humana. Humana offers group life insurance to small business employers. Large employers can offer wellness programs and group Medicare plans from Humana.
If you want to offer a robust benefits package to employees, Humana has many options worth exploring further.
Enrolling in a Humana plan makes an individual a Humana member. Humana members can access a large collection of patient resources that are commonly offered across the industry.
With these tools, Humana makes it easy to check a claim status, view member rights and responsibilities, understand drug pricing, and find in-network physicians as well.
Humana stands out among competitors for several features. One of these is the four mobile apps the company has set up for members. Each app has a different purpose. MyHumana is for members to access and manage their health plan accounts.
HumanaPharmacy is a way to keep track of your prescription drugs.
With the company's Go365 program, you earn points for receiving preventive care, participating in local activities, and completing workouts through SilverSneakers® or using a fitness tracker. Points can be redeemed for gift cards and other prizes.
Extra benefits like these are fairly standard for the industry, so this program makes Humana competitive.
Unfortunately, Humana's negative reviews are about as common as its positive reviews on Best Company.
Complaints in Humana reviews include difficulty with prior authorization, issues with communication, and coverage issues.
Although negative reviews are not uncommon for the industry, Humana's split between positive and negative reviews make it difficult to make a clear recommendation on Humana.
Humana health plans are available in many parts of the United States. However, if plans are not available in your area, Humana health insurance may not be an option for you.
Humana doesn't offer much information online regarding its offerings for individuals and families. If you want more information, you'll need to work iwth a Humana agent.
Humana offers Medicaid in Florida and Kentucky. It offers combined Medicaid and Medicare plans in Illinois. You can find more details regarding Medicaid coverage options on Humana's website.
Although Humana has mixed reviews on Best Company, it is a well-known health insurance company for Medicare, Medicaid, and group plans. Medicare beneficiaries can find prescription drug coverage and Medicare supplement plans to pair with Original Medicare.
Humana also offers Medicare Advantage plans for Medicare enrollees choosing the private option. As you explore Humana's plans further, keep reviews in mind as you ask questions and compare plans.
If you are looking for an individual or family health plan, you'll need to find another insurer.
For those living in one of Humana's service areas, Humana's helpful tools, member resources and discounts, health rewards, excellent customer service, and perks make it a good insurance option.
Humana also offers a good selection of health insurance plans in addition to vision and dental plans. Mobile apps also add convenience and speed when managing your health plan.
Furthermore, Humana is now backed by another health insurance carrier that also has a great reputation and lots of health plan options, Aetna.
Manny New Bedford, MA
4 years ago
Chuck McKinney Lynnwood, WA
2 years ago
KG Macon, GA
3 years ago
3 years ago Edited September 14, 2021
NT Pleasant Grove, UT
4 years ago
1 year ago
4 years ago
4 years ago
Jami Lucas Eagle Mountain, UT
3 years ago
States Serviced by Humana
Your state not on the list? Pick your state and we will give you a list of companies that service your state.
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.