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BlueCross BlueShield

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7.9

Overall Score

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Robyn Peterson Woods Cross, UT

Bluecross Blueshield has been our insurance provider for years. They have always taken care of me and my family!

5 years ago

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Denna Collier Lehi, UT

I enjoy being able to go to multiple locations but it is had to find out which services are a preferred provider

5 years ago

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Madalyn Johnson Provo, UT

BlueCross is amazing! I know i will always be covered and my co-pay is super cheap!!!

5 years ago

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Chloe Magleby Provo, UT

I had blue cross blue shield for most of my life and I honestly think they are one of the worst healthcare providers. They have the worse coverage and the most expensive plans.

5 years ago

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Jorden Laird Front Royal, VA

never had an issue with day to day coverage and covered Mirena 100% only paid a copayment

5 years ago

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Randal hyde Springfield, MO

I have been fairly impressed with the service from BlueCross BlueShield. The price is competitive and there are a lot of providers within network.

5 years ago

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Melanie E Draper, UT

Blue Cross Blue Shield customer service needs service. They are difficult to work with and more eager to deny a claim than to fulfill their contracted obligation.

5 years ago

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Benjamin Taliulu Salt Lake City, UT

They’ve always been helpful in getting any issues I had with medical billing straightened out

5 years ago

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Darluap Pleasant Grove, UT

Have BCBS through my work. Great insurance. Easy to navigate web. Good customer service.

5 years ago

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Eric Annandale, NJ

Good coverage with most doctors. Reasonable payment terms. As with other health insurance providers costs are high for healthcare coverage.

5 years ago

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Sharon Reed Gilbert, AZ

We had many kids covered by this insurance. The prices went up over time but the coverage was always great.

5 years ago

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Charlie Stone Cape Coral, FL

Customer service people are great however the list of service companies is so outdated it is worthless.

11 months ago Edited July 21, 2023

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scotty Inver Grove Heights, MN

Great coverage through them and they state programs. Never had any issues

1 year ago

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Tamiz Amuthan Vedachalam Bolingbrook, IL

Poor and Unprofessional customer service. Every single agent will say different things and you will land up in future. Un-reliable payment system.

1 year ago

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Iinda Butler New Port Richey, FL

waited 94 minutes to talk with customer service. Absolutely horrendous by any standard! Customer Service never apologized for the wait time.

2 years ago

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LTorres Austin, TX

Exceedingly attentive and helpful in stressful times.

2 years ago

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Kibsaim Rebollar Austin, TX

I have this insurance right now. The premiums are way to high. I'm only 28.

2 years ago

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Sierrarose Nelson Chicago, IL

Very poor don’t recommend them if you have frequent infections an they wanna charge you a lot of money that You don’t have!

3 years ago

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Bernie Greenbelt, MD

Good specialty panel and good response regarding questions you have.

3 years ago

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Gilberto Bernal Sunland Park, NM

Very good, great experience and excellent attentions

3 years ago

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Irene Algeri West Mifflin, PA

Great company plus Ihave no deductible with security blue.9

3 years ago

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Mike Milton, DE

Customer service is terrific - 5 stars. Issue I have is the cost and the lack of RX and services covered

3 years ago

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Nancy Chance Columbia, SC

always check statements when BC/BS has to pick up payments. Any issues i had have been very few and resolved quickly and efficiently.uickly.

3 years ago

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Catherine H Head-Kirkley

I think their services are comprehensive

3 years ago

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Larry Apfel

Major medical is good. Dental sucks and vision non-existent.

3 years ago

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James Shelton

Excellent customer service, quick response.

3 years ago

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Anonymous

coverage is poor and inconsistent. also has many conditions to ensure that they never payout appropriately

3 years ago

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Mark bishop BISHOP Urbandale, IA

the worst. Nrt 1.5 B in profit yet raising our coverage again by 30%. Hours on hold to get someone to nowhere. Would not recommend to my worst enemy.

3 years ago

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Matt K

Need to improve on their test approvals timetable and not immediately reject a request.

4 years ago

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FRANCES L BEARD Olympia, WA

REASONABLE PRICES FOR A GOV EMPLOYEES. INFORMATIVE ; GOOD CUSTOMER SERVICE AMD WEBSITE

4 years ago

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Helen Locklear

Fair; the company paid its portion of the bill.

4 years ago

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William Kyzer Hermitage, TN

Excellent service and excellent provider network

4 years ago

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kristie Pittsfield, MA

Too expensive and does not cover anything. My husband and I pay so much money each month, just have to almost nothing covered.

5 years ago

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Sarah

They are always looking out for me and my accounts

5 years ago

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Kathy Flores-Valle

Excellent insurance, great customer service.

5 years ago

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C.B.

Fabulous medical care for our entire family

5 years ago

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Tamara

Very expensive but very limited coverage and high premiums especially for private subscribers.

5 years ago

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Beverly Ophoff

It would help if Oregon Blue Cross talked to Arizona Blue Cross. I got caught in the crossfire and no one wants to pay.

5 years ago

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Scott

GREAT COMPANY, EXCELLENT PRODUCTS AND SERVICE

5 years ago

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Ed4Online

They are miserable to deal with. They are overpriced, under quality and will find every possible way to not pay for things.

5 years ago

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Cynthia Hoover

Excellent. Reasonable dispute settlement._

5 years ago

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Angela Alexander

My insurance company covers my needs and I like that it is widely accepted.

5 years ago

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PEARL DELCORIO Mays Landing, NJ

they are fantastic, they cover all my bills

5 years ago

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Shelia Degus

Prompt service, good coverage, universal accepted

5 years ago

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Lisa Douglas

Claims paid timely & questions answered promptly

5 years ago

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Alicia

Love them they have really taken care of me

5 years ago

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Cheryl Powell

Rates are too high. Also if they are secondary, the insured should get a discounted premium rate.

5 years ago

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Roy

CS is great,all my needs & want's provided

5 years ago

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Kristin Williams Jacksonville, FL

Awesome coverage! Awesome customer service!

5 years ago

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Jen Coose Benton, AR

Great app, mailings about benefits, updates, service providers.

2 years ago