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Express Flooring Reviews

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8.4

Overall Score

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WILMA

I want to let Express Flooring that their Installers did a very good installation job in my home. I appreciated that the Lead Installer was right there with his men . I also appreciated how the job was done around my having to move part of my home and then the second part of my home so the installing could be done. Thanks again. I really like my floors.

4 months ago

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Silvia Hruzek

Excellent company. From the initial Requests for consultation thru installation. Very satisfied with Dinora the Dales Cobsiltabt. She was professional, knowledgeable and prompt to answer any questions. The customer service crew was prompt to advise regarding updates. The installation crew was excellent. I did some research in my area and of all the carpet installers I got estimates from three Flooring companies and Express was the most affordable while providing great service . I highly recommend them !

5 months ago

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Ivonne C

Amazing! They pulled out the carpet, installed the flooring, put back the base boards and did this all in a few hours. The install team was professional and nice. I used Express Flooring last year and also had a great experience. So I just had to use them again! You will not be disappointed! When the sales rep came to my home for the initial visit, she was not pushy and we got straight to business. She measured the space and the paperwork was signed all in 30 minutes!

5 months ago

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roxanne Luis

I Really Job My Beautiful Flooring. The two men That were here did a Wonderful Job.They took about 1 week to finish. They kept in contact with us about the time they would arrive. They were always on Time.I would highly recommend them to anyone wanting new flooring for their home. I had it installed all the way through my Condo..Thanks Express Flooring for doing a excellant Job. Thanks Roxanne..

5 months ago

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Desire LUKUSA

I learned about Express Flooring through online advertisements about free consultations to evaluate the work to be done and obtain cost estimates or quotes. I put myself through this process and the estimating professional who came to do the evaluations had a very positive, encouraging attitude and was knowledgeable about marketing. Express Flooring's quotes were unbeatable, and we decided to continue with them. In less than a week, our floor replacement was completed to our great satisfaction. I recommend this company to anyone who needs this type of work.

5 months ago

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Kane Wai

Got my downstairs flooring replaced by Express Flooring and it was a very pleasant experience from the initial design appointment through install. everyeone was professional and on time and the work was excellent. The crew was nice and got everything done in the amount of time promised. I would highly recommend Express Flooring for any large flooring jobs.

5 months ago

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Justin Hubbart

Great installation by Yair. Arrived on time and completed the installation in record time.

1 week ago

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Thomas Parsons

Fast installation and perfect cleanup. Albanian and his team did a wonderful job!

1 week ago

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Steven Carreon

I really love the ease of getting exactly what you want. Not a whole lot of attention to the underlayment options but the type that was installed looked and felt better than contractor’s so I didn’t complain. The prices went up A LOT but was told that’s across the board. Did 2/3 of my home with luxury, extra wide vinyl plank last year, and this year 1/3 of the home with luxury carpet cost nearly as much when it could have been about a quarter of the price just a year ago. Other than that the prices and install was super easy, our designer was very friendly and relatable. Talk them down on prices if you know what you’re buying, they are flexible.

6 months ago

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Ray B

An overall great experience. The installers were professional, respectful and worked quickly and very cleanly. I requested that a small piece of flooring they installed be removed and replaced with one that blended better with yhose around it. Without any questions, it was replaced immediately. They were sensitive to my options asking for them several times before just using their judgment. They were among the best workers I've ever experienced. I cannot find any negative issues and would recommend them without Any hesitation. Choosing such excellent installers speakers volumes about the overall integrity and quality of service provided by Express Flooring.

6 months ago

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Mandar Kulkarni

The recent carpet installation in the living room and tile installation in the kitchen by Express Flooring produced excellent results. The entire process, from the initial consultation to the final installation, was smooth and stress-free. The sales team was knowledgeable and helped to choose the perfect carpet and tile options within the given budget. They answered all questions and provided excellent recommendations. The installation team was professional, courteous, and efficient. They arrived on time, worked diligently, and cleaned up thoroughly. The attention to detail was evident, and the carpet and tile look stunning. Express Flooring is highly recommended for those seeking exceptional carpet and tile installation. The company will be used for future flooring needs.

6 months ago

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Janette Sibley

Painless Process. From my first call to meeting with the sales representative, to scheduling, demolition, installation and completion this company has been easy and professional to work with. I highly recommend the sales representative Simone as well as the installation crew led by Jay Hernandez. They truly know their business, listen to customer desires, concerns, goals and worked well to achieve the best outcome. Pricing was fair and I was able to qualify for 1 year of interest free financing. I highly recommend Express Flooring. More choice of ceramic tile would be nice, however, I am happy with my selection. Thank you for a pleasant experience, Grateful and Happy with my flooring :-)

7 months ago

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Tom Carey

Great scoping and design pre meeting, timely scheduling, fabulous product offering at great pricing, and super efficient, careful, and highly communicative installers who did our entire 1500 sqft house in less than two days. Sure, we helped w clearing spaces for them and then reoccupying rooms where they had finished to clear new ones. But these guys were so good we had to press to keep up with them. And this included old carpets and laminate removal, remediation of underpayment defects, and then installation on new LVP and baseboards throughout the entire house (including moving of all appliances and large furnishings and reassembly and installation as needed). We love the product, maintenance is easy, and all our visitors think we have a new house!

7 months ago

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Robin Barkley

I was totally blown away by everyone we thought the whole process went smooth and quickly we are thrilled

3 weeks ago

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Michael McMorran

Through the entire installation process, Express Flooring, provide fantastic customer service and the quality of work was outstanding.

1 month ago

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christopher miera

They did not put up my mirror door later fractured and fell almost cutting my Wife stains were left in appropriate color molding stains on the laminate one stain on carpet a little bit messy I guess as well

1 month ago

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Bobbi Hanna

John was amazing! I am very happy with the all around service we received on our carpet install. I am shocked out how quick and professional of an experience we had.

2 months ago

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Kathy Carr

Guys did a fantastic job of moving all the furniture and putting it back together. Very careful and cleaned everything up before leaving. So happy with the final result.

2 months ago

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Fady Yanni

My experience with Express Flooring was mixed, and there are several things I wish I had known beforehand. While the pricing itself wasn’t terrible, the “70% off” advertising felt misleading — the final numbers did not reflect anything close to that type of discount. I also encountered several issues with communication and process transparency. I was assured that my credit would not be run as a hard inquiry. However, a hard inquiry did appear on my credit report. When I contacted the sales representative, he said, that he was was told to simply say it is not a hard inquiry, which was frustrating and felt dishonest. Installation also came with avoidable complications. On the scheduled installation day, the installers brought the wrong tiles. They initially tried to convince me that I was mistaken, even though the colors were clearly different. This error required the installation to be rescheduled. Later, I found out that Express Flooring had also forgotten to schedule the installation with the subcontracting company, which caused yet another delay and added an extra day of work. Overall, while the final product may work out fine for some customers, my experience involved too many miscommunications and preventable mistakes. I would recommend asking very detailed questions upfront and double-checking everything before committing.

2 months ago

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William McGloghlon

Very professional and experienced group of sales staff. Installation and project management staff. Aa pleasure to work with, offering and providing 100% customer satisfaction. Cheers.

3 months ago

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Jose Sanchez

the carpet installers did a very good work in installing my carpets Very professional work. frieddly people They did a lot of work moving furniture around and puting back in place I would recomend these installers

3 months ago

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David Vance

Installers were excellent, knowledgeable and quick. They moved furniture and didn't hurt a thing. The salesman was helpful, professional and ready to sale. Thank you to everyone.

3 months ago

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Brenda and Daniel Hoehn

Great product and great service. We’ve had our beautiful new floors for almost a week now and we are loving them! I would recommend this company to anyone looking for great quality floors and outstanding customer service!

3 months ago

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Debra Merry

I was impressed how quickly and professionally the installation went. I love my new flooring and would recommend Express Flooring to anyone considering having their flooring replaced.

3 months ago

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Cherish

I like Express Flooring because they’re very professional

2 days ago

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Herb Packer

Outstanding job!!! Totally satisfied!!!!

4 days ago

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Dawan Anderson

They did a great job. Made sure I was happy.

6 days ago

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HAVASU HOTTY1

The installers were very professional. They handled my furniture with care, and my house is very small, my furniture is big so not an easy task to move in this house, but they did it all and with a smile. They were quick and did a fantastic job, and very friendly as well. I couldn't be happier

4 months ago

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Terry Kimbro

This company is great had no problem with them the workers were wonderful, And my consultant is wonderful they did everything O wanted, But I didn't realize the floors would look terrific. I give them a 100 percent rating. Terry

4 months ago Edited October 27, 2025

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Donna Hoyt

Demo and install was a breeze. We just sat back and watched. Installers moved all the heavy furniture and replaced it when they were finished. Floors look fantastic and the guys were a pleasure to have in my home. Would recommend Expree Flooring and their installers to friends and family.

4 months ago

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Colleen Joy Gilley

Love my new floors from Express Flooring. The crew that came to complete the work did an excellent job, they were quick and cleaned up all of the debris. I hardly knew they were there except that my floors look 1000% better! Highly recommend!!

4 months ago

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Janice Milstead

We love our new floors! The installers were great, they were fast, clean and knowledgeable about the install and moved all of our furniture with care. They completed the job I less than a day and a half! We highly recommend Express Flooring!

4 months ago

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dbrault1@aol.com

The installers did an excellent job they were here when they said they they would be and they did a professional install. They had the floor done sooner than expected so I was very pleased that the finish quality is wonderful.

4 months ago

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Suzanne Quinn

Great consultant, gave us a good selection of carpet, measured everything quickly and gave us a good price. We were able to set an install date right away. Install crew was amazing, removed old carpet and pad, cleaned the bare floor, and did three rooms in six hours. They also moved all the furniture in and out. Very satisfied!

4 months ago

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Express Flooring

JR and Jose our installers were prompt, professional and did a near perfect job for us. They were extremely careful when moving our furniture, which we greatly appreciated. Their clean up was superb and I would recommend them to anyone who wants a top notch installation.

4 months ago

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chris takach

They had many samples of flooring to choose from. They took my suggested price range into account. They didn’t try to upsell me on any other product. They arrived son time and did an excellent job with installation. I’m very happy with the product.

4 months ago

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Cathy K

I wish I could give a 10+ rating for the floors and the installers who did an EXCELLENT job installing the floors and making sure every corner looked perfect!! I am completely satisfied with Express Flooring & their service!!

4 months ago

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dannymaguire@yahoo.com

Our saleswoman Lisa worked very hard to get us the best deal for our floor. She was thorough in describing the differences of our flooring choices. Once we signed the contract we had the floor installed within a week. The installation crew was careful, polite and thorough. My wife is very happy with her new floor.

5 months ago

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Glenna Carter

We had flooring installed recently and the two men who handled the job were absolute wonderful. They kept me informed throughout. The space was kept clean, they asked questions so I felt I was involved. They did a great job and were absolutely wonderful to work with

5 months ago

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Kristal Aukett

Express flooring was very easy to work with and gave us a great price. The team they sent to do our flooring was amazing. They were thoughtful, friendly, happy to answer all questions we had and most of all did an amazing job of installing our tiles!

5 months ago

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Michael Bluel

The product we selected worked out really well for our project. The prep was quite difficult. A big thumbs up to the crew that worked through it. Installation went well. The fit and finish of the flooring and trim looks really nice. The whole process was great.

5 months ago

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Richard Demarest

This was the best dealings that I have had with any company! The people who work for Express should be very proud of their work ethic. The installation crew headed by Sylvio did a beautiful job. It is easy to see he takes pride in his work and Express should be proud to have him and his crew as their installers!

5 months ago

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Brenda

Very pleased with the professionalism of the young man who did my floors, he was very polite and I hardley new he was there. He cleaned up very well and did an awesome job. Wish I could remember his name,. The whole experience from the sales rep to labor excellent job

5 months ago

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Joyce LeRoux

They were courteous, the crew worked quietly and efficiently. They cleaned up after themselves diligently and they were always willing to answer my questions. The end result is a beautiful new floor. I would highly recommend you to family and friends. Thank you very much!

5 months ago

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Greg Gordon

I was apprehensive beforehand about whether they would do a good job or finish in the timeframe stated but they did both. The installers were very professional and did an amazing job. No damage to walls, furniture, etc. I am very happy with the whole experience.

5 months ago

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Gloria Aboud

The men did a wonderful job they were clean overall it was wonderful

1 week ago

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Tamara Vroman

Everyone was great at their jobs. Cleanup was wonderful no complaints

1 week ago

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Kellie Reneau

The access to different carpet samples while in your home is so nice. It gives you the opportunity to look at your decor & colors to how it will look with them. The installation crew were very professional. They handles moving my furniture gently & even asked once they replaced it if it was in the proper location. They cleaned up as they removed & installed the carpet.

5 months ago Edited August 27, 2025

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Steve Foss

Polite and professional; demolition was cleaned at end of each day; install went smoothly; no slacking on the job; all installers worked efficiently and cooperatively together. These guys know what they’re doing! Though we thought the quote was high, their professionalism and guaranteed customer satisfaction were unparalleled in our experience. We are impressed with this company. Their trainer should be training other industries in need of excellent customer service.

6 months ago

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Diana & Carey

Beginning with the Express Flooring Company, the sales rep was very thorough and there was no pressure. We appreciated them calling the day before to remind us of the timeframe the installers were coming, then the day of they called and gave us a 30-minute notice they were on their way. The installers moved all our furniture, were very efficient and respectful. Wilson was the Installer for wood vinyl flooring. Sorry I do not remember the two installers who did the carpeting. Would totally recommend Express Flooring!

6 months ago