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Express Flooring Reviews

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8.2

Overall Score

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Rhea Shelton

Fernando did great at doing our carpet today. He was so respectful and very helpful for my mother. Would recommend a million times over

3 weeks ago

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Patricia Cope

Express Flooring redid my living and dining room floors. They arrived on time, was very professional and respectful. They finished and left us beautiful floors that we love.

1 month ago

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Malinda Wilson

We love our new floors. They are exactly what I wanted and they completed the job 3 days early. We had 3 bedrooms,2 bathrooms, hallways and kitchen done in porcelain tile.

1 month ago

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Ana Brear

Jesus and Allen did a very good job . I was impressed and amazed how they do the work fast and perfect. I will highly recommend express flooring, Jesus and Allen to my friends and co workers😍

2 months ago

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Bryan Reidy

Price was fair. Install was great but they cut corners at the end regarding trim work. Delivered wrong carpet but got correct one within two days. Installers did awesome moving furniture and putting back exactly the same. Issue with installers is they didnt correctly place all the supports under the wood master bed frame. Could break the slats and ruen bedframe and matress. Difficult to get back in touch with them after they leave. Be sure to CLOSELY inspect EVERYTHING before they leave.

2 months ago

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Kevin Goulet

Friendly, and knowledgeable, however the salesman did not bring any floor samples and entered an incorrect install date. These were very minor setbacks and will not deter me from future purchases.

2 months ago

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Charlene Brey

They came on Monday and started working on the floors on Tuesday morning. All the floors were installed to include the carpet in the bedrooms by Thursday. The floors look excellent and the workers installing them were outstanding. I would highly recommend them.

3 months ago

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Express Flooring Tucson

Initial install was not well coordinated, lack of communication from customer service people to keep me updated as to install dates and times. I had to initiate most communication to find this information out. Vinyl planking installation was does well. Carpet installation could have been better, some errors were made. After 2 years I had to pay $250 to have the carpet re-stretched. Overall I am satisfied with the product. However, as noted previous communication from them was poor and would have been better had they covered the re-stretch under the warranty.

3 months ago

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Joy Romano

Cade, the first person we met at Express was professional, friendly and considerate. We were given a great price to do 4 rooms, pantry and bedroom closet. The installers removed baseboards, carpet and demo-ed tile, and leveled the floors with cement before installing my beautiful wood laminate. My house looks outstanding! Love the color and quality! I do recommend them to anyone who asks!

5 months ago

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Janis and Jack Bennett

Derek,Miguel and Roberto were the best! Derek can sing, very pleasant, big smile and detail person and spoke good English Miguel is very hard working, did all the precision cutting and made sure it fitted well when other two installed it, Roberto was rather new and did very well. Quick learner and they all wasted NO time getting the job done. Asked for our feedback several times and confirmed that they were installing the right product. Very efficient team!!

5 months ago

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Aaron Becerril (The Secrets of Shadows)

Amazing work from the Tech Zach that gave us a great explanation of the types of floors, should us exactly what we needed and gave us an amazing price! to the installation techs that did a wonderful job moving our furniture, taking the old stuff away and prepping and installing the our brand new tile floor! I honestly can't be happier with our decision of going with Express Flooring, if you need a new floor definitely go with them 100% recommended

5 months ago

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Mercedes

Love my floors, Brian was and awesome salesman explained everything very well and made sure I understood everything about the flooring and the whole process. My floors were done in one day, installer’s are very professional, organized and careful with your properly, Eduardo is very knowledgeable and everyone on his team work very well together. Great team work! I would definitely recommend this company ( Express Flooring )

5 months ago

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Nelson Bennett

Jesus and his crew made up of Moises, Cosme, Vladimir and Able were AWESOME! They did an outstanding job and my house never looked better. We are extremely happy with our decision to go with Express flooring and are very impressed by the amount of hard work Jesus and his crew put forth to make it great. Thank you very much fellas! You deserve way more thanks than this for the job you did! Much appreciated!

5 months ago

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Eric Jones

This is my second house using Express Flooring and once again they delivered. Going from carpet to a high-end heavy wear flooring was easy. Installation was estimated for two days, but our installer leveled the floor and installed it in half a day. Couldn't be any happier with the whole process. Thanks, Express Flooring for delivering quality service!

5 months ago

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Dale Penrod

The entire new carpet experience was top notch. The salesperson took an interest in our small project, explained all options, and made valid recommendations. He listened to our concerns, and showed a willingness to work with us, and not just make a sale. The installer showed up on time, asked us to inspect the carpet roll before the install started. We moved all the furniture the night before, it is just our way. The installer offered to move the furniture back after the install, no one has ever offered this in the past. All in all, this was a very good experience, and I will use Express Flooring again. I've had carpet install experiences for over 40 years of home ownership, this experience was the best.

6 months ago

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Philip Coffman

The two floor specialists that installed our whole house carpet were excellent and only stopped for a 1/2 hour lunch break, total non stop hard work for two long days. They knew their jobs, pulling up the old carpet,cleaning up the dirt and dust that was every where, measuring and cutting the padding and carpet outside and cleaning up all remnant pieces as they went. They did a living room, dining room, a long and wide hallway to our family room, a master bedroom with large walk-in closet, a second bedroom converted to a multi craft room with a walk-in closet, a third guest bedroom with a walk-in closet, a fourth bedroom converted to a large office with two desks and computers, files etc., oh a closet in the hallway ! I wanted to show the amounted in three long days, what a bargain we received from Express. If I still had my business I would steal these two workers!

6 months ago

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R T

The process to get started and make my decision on accepting your company went smooth. Ms Crystalee C was very helpful in this process. The workers were professional, respectful, and provided Class A service. We are very satisfied with the work done and hopefully the material will last as advertised. We were impressed by the work the two individuals performed and all in one day! Other companies were stating that it would take them 4-5 days and all my furniture would have to move to the garage (crazy), this was one turn-off from the other companies, besides the price... So thank you for the service and yes, I will pass on the good word.

7 months ago

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John&Michelle Williams

The whole experience from start to finish met my expectations and more. I called to get a free consultation and they arrived next day . We discussed every detail and offered me tile options and the very next day they were at my door ready to go to work. Carlos and his team (all 3) were so quick and the quality was amazing. They had to remove the old hardwood floor too. The installation of the new tile looks so beautiful what a transformation!!!They were done in only 2 1/2 days. They were very efficient and reliable. The craftsmanship was top notch. They respected my home and placed all furniture back when the project was completed. I recommend this company to everyone. They went over and beyond my expectations. Thank you Express flooring!!

7 months ago

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John Sarfati

The salesman was very professional and very easy to work with.No pressure at all. He provided me with a very fair price.Which included, tearing everything out, putting everything in. The people who actually came out and put in my tile floor were extremely professional and did a great job. They paid attention to detail.They made sure that the floor was laid very well and made it look fantastic.They also took away all the trash daily. It took him two days to get it done.But it was worth every second. They didn't try to charge me additional fees for anything.They made sure my floor was even and leveled, and that the tile was laid properly throughout the house. They put all the floor molding on.And it looked fantastic.Also, and they made sure to silicone and seal everything. They did my bathroom also and removed the toilet and replaced it.And i've not had a problem with that.At all. This is definitely a company to reach out to and know that when they say they're going to do something they go above and beyond.

7 months ago

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Steven Carreon

I really love the ease of getting exactly what you want. Not a whole lot of attention to the underlayment options but the type that was installed looked and felt better than contractor’s so I didn’t complain. The prices went up A LOT but was told that’s across the board. Did 2/3 of my home with luxury, extra wide vinyl plank last year, and this year 1/3 of the home with luxury carpet cost nearly as much when it could have been about a quarter of the price just a year ago. Other than that the prices and install was super easy, our designer was very friendly and relatable. Talk them down on prices if you know what you’re buying, they are flexible.

8 months ago

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Ray B

An overall great experience. The installers were professional, respectful and worked quickly and very cleanly. I requested that a small piece of flooring they installed be removed and replaced with one that blended better with yhose around it. Without any questions, it was replaced immediately. They were sensitive to my options asking for them several times before just using their judgment. They were among the best workers I've ever experienced. I cannot find any negative issues and would recommend them without Any hesitation. Choosing such excellent installers speakers volumes about the overall integrity and quality of service provided by Express Flooring.

8 months ago

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Mandar Kulkarni

The recent carpet installation in the living room and tile installation in the kitchen by Express Flooring produced excellent results. The entire process, from the initial consultation to the final installation, was smooth and stress-free. The sales team was knowledgeable and helped to choose the perfect carpet and tile options within the given budget. They answered all questions and provided excellent recommendations. The installation team was professional, courteous, and efficient. They arrived on time, worked diligently, and cleaned up thoroughly. The attention to detail was evident, and the carpet and tile look stunning. Express Flooring is highly recommended for those seeking exceptional carpet and tile installation. The company will be used for future flooring needs.

8 months ago

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Sandra Potts

Installer did fantastic that my carpet looks beautiful.The details were done the way they're supposed to be.

2 weeks ago

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Theresa Vonfeldt

Yaie A. amazing job. Installation was great. He was very respectful of our furniture and home. Installation and replacing appliances was perfect

1 month ago Edited March 30, 2026

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Cleo Hodges

The team did a great job. The floor looks amazing. I will always recommend them. And Luis G. make sure that everything was exactly how we needed it.

1 month ago

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Deana Kay

Very professional. Everyone we interacted with was very warm and friendly. On time every day, good communication and the floor looks great!

1 month ago

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lisa marin

Express flooring crew that put my flooring in was awesome very organized and on time. I would recommend my family and friends.

1 month ago

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Robert Anderson

Fast and convenient company. Worked around all my junk. Didn’t put all furniture back in right places. Should have took pictures before moving furniture.

2 months ago

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H Vivaldi

The only reason is not a 5 is because of the back office is a mess communicating on a timely manner besides that. Great prices, great products. CLS flooring did our install and the do deserve a 5 star rating.

2 months ago

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Cora Blakey

Felix and Santiago were excellent technicians, they made sure everything was the way I wanted. They worked into the late evening to complete the job because I had family coming for Christmas. Thank you very much!!

3 months ago

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Harold Washington

There attention to detail was flawless,, curtesy and professionalism was beyond reproach. Please let the team know how satisfied we are with their work, we can’t thank them enough

3 months ago

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Bobbe Simon

Martin was the best installer. Excellent

6 days ago

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Sue Cybulski

Our sales and installation experiences were very good. Our installation crew was great and went above and beyond to assist with a couple specific requests. And they got the job done in less time than quoted! We would definitely work with them again. I would recommend Express Flooring to anyone looking for a flooring company.

4 months ago

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Sandra Richardson

My floors were installed on 12/8-9 2025 and it was a perfect installation! The team was exceptional.... Polite, professional and not only moved my furniture, but put it back exactly as it was originally! They worked tirelessly, and I couldn't have been more satisfied! They are truly an asset to Express Flooring!!!

4 months ago

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Andy Flower

Alex his fellow installer were AWESOME! From moving our large pieces of furniture to vacuuming with care upon completion, this company including their sales team and receptionists totally scored high marks in our book for installing our padding and carpeting. Very fast. Thanks again and we highly recommend this company.

5 months ago

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Judy Mooney

Had a new kitchen floor installed but first they had to remove the old tile. Javier and his crew did a wonderful job. There was very little dust. The next day the put my new floor in. The crew was very efficient, cleaned after themselves, and were very respectful of my thing. A big thank you to Javier and his crew.

5 months ago

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John T

Express Flooring did an excellent, very professional job installing new carpeting in our master bedroom and closet. The two installers handled the job with ease and did the best job moving all of our furniture efficiently and completed the job quickly. Totally professional company to deal with from start to finish.

5 months ago

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Gwen Don

My floors look great! Thank you for the wonderful customer service!

1 week ago

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Jesus Tinoco

I liked the overall service and professionalism of the employees.

1 week ago

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Karen Parke

Pedro and his crew did a fantastic jobs ! Great attention to details throughout our house. My wife and I were extremely pleased with the quality of their work…..very customer friendly and personable.. Would highly recommend Express Flooring and Pedro’s crew for any job . Went beyond our expectations. Our family and friends were amazed how gorgeous our house looks now.

6 months ago

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Doris Monroe

The salesman was really helpful and knowledgeable. The team of installers were fantastic, they worked very well together, they seemed to know what each was supposed to do. They were careful moving furniture and not to damage any walls or furniture. They were friendly, knowledgeable, and worked constantly to finish the job. We ran into asbestos in the kitchen so we had a delay of a few days and extra $$, I asked for the same team, as I liked their work, they finished the job in one day. Very happy with the luxury vinyl and the team that installed it.

6 months ago

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WILMA

I want to let Express Flooring that their Installers did a very good installation job in my home. I appreciated that the Lead Installer was right there with his men . I also appreciated how the job was done around my having to move part of my home and then the second part of my home so the installing could be done. Thanks again. I really like my floors.

6 months ago

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Silvia Hruzek

Excellent company. From the initial Requests for consultation thru installation. Very satisfied with Dinora the Dales Cobsiltabt. She was professional, knowledgeable and prompt to answer any questions. The customer service crew was prompt to advise regarding updates. The installation crew was excellent. I did some research in my area and of all the carpet installers I got estimates from three Flooring companies and Express was the most affordable while providing great service . I highly recommend them !

7 months ago

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Ivonne C

Amazing! They pulled out the carpet, installed the flooring, put back the base boards and did this all in a few hours. The install team was professional and nice. I used Express Flooring last year and also had a great experience. So I just had to use them again! You will not be disappointed! When the sales rep came to my home for the initial visit, she was not pushy and we got straight to business. She measured the space and the paperwork was signed all in 30 minutes!

7 months ago

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roxanne Luis

I Really Job My Beautiful Flooring. The two men That were here did a Wonderful Job.They took about 1 week to finish. They kept in contact with us about the time they would arrive. They were always on Time.I would highly recommend them to anyone wanting new flooring for their home. I had it installed all the way through my Condo..Thanks Express Flooring for doing a excellant Job. Thanks Roxanne..

7 months ago

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Desire LUKUSA

I learned about Express Flooring through online advertisements about free consultations to evaluate the work to be done and obtain cost estimates or quotes. I put myself through this process and the estimating professional who came to do the evaluations had a very positive, encouraging attitude and was knowledgeable about marketing. Express Flooring's quotes were unbeatable, and we decided to continue with them. In less than a week, our floor replacement was completed to our great satisfaction. I recommend this company to anyone who needs this type of work.

7 months ago

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Kane Wai

Got my downstairs flooring replaced by Express Flooring and it was a very pleasant experience from the initial design appointment through install. everyeone was professional and on time and the work was excellent. The crew was nice and got everything done in the amount of time promised. I would highly recommend Express Flooring for any large flooring jobs.

7 months ago

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Kellie Reneau

The access to different carpet samples while in your home is so nice. It gives you the opportunity to look at your decor & colors to how it will look with them. The installation crew were very professional. They handles moving my furniture gently & even asked once they replaced it if it was in the proper location. They cleaned up as they removed & installed the carpet.

8 months ago Edited August 27, 2025

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Steve Foss

Polite and professional; demolition was cleaned at end of each day; install went smoothly; no slacking on the job; all installers worked efficiently and cooperatively together. These guys know what they’re doing! Though we thought the quote was high, their professionalism and guaranteed customer satisfaction were unparalleled in our experience. We are impressed with this company. Their trainer should be training other industries in need of excellent customer service.

8 months ago

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Diana & Carey

Beginning with the Express Flooring Company, the sales rep was very thorough and there was no pressure. We appreciated them calling the day before to remind us of the timeframe the installers were coming, then the day of they called and gave us a 30-minute notice they were on their way. The installers moved all our furniture, were very efficient and respectful. Wilson was the Installer for wood vinyl flooring. Sorry I do not remember the two installers who did the carpeting. Would totally recommend Express Flooring!

8 months ago