Express Flooring Reviews
5.0
8.2
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Amber Becker
I love my new carpet! It's plush and the color is great. The whole team from sales to the installation crew did a wonderful job. I'm extremely pleased with the price I paid, the quality of the carpet, and how hard and quickly the installers worked. They even moved furniture and put it back when done at no extra cost. I absolutely recommend Express Flooring!
7 hours ago
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theavance01
From start to finish, Express Flooring gave us a stress-free and positive experience. Their staff was clearly knowledgeable about their business and very helpful. The installers were respectful and went above and beyond in ensuring that our flooring was installed well, even taking the time to sand and seal significant foundation cracks that were revealed after removing the carpet, recutting an old broken tile so that it fit better with our new installation, as well as other thoughtful actions. They are fast and affordable and we are already recommending them to friends!
1 week ago
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Kevin Goulet
Friendly, and knowledgeable, however the salesman did not bring any floor samples and entered an incorrect install date. These were very minor setbacks and will not deter me from future purchases.
2 days ago
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Charlene Brey
They came on Monday and started working on the floors on Tuesday morning. All the floors were installed to include the carpet in the bedrooms by Thursday.
The floors look excellent and the workers installing them were outstanding.
I would highly recommend them.
1 week ago
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Express Flooring Tucson
Initial install was not well coordinated, lack of communication from customer service people to keep me updated as to install dates and times. I had to initiate most communication to find this information out. Vinyl planking installation was does well. Carpet installation could have been better, some errors were made. After 2 years I had to pay $250 to have the carpet re-stretched. Overall I am satisfied with the product. However, as noted previous communication from them was poor and would have been better had they covered the re-stretch under the warranty.
3 weeks ago
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Monique
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⭐️⭐️⭐️⭐️⭐️ 5-Star Review
I am so grateful for the two men who installed our flooring. They went above and beyond from start to finish. They took their time to make sure every plank was placed naturally and seamlessly, especially since we used matching planks throughout the space. They paid close attention to detail, checked in with us along the way, and made sure we were completely happy with how everything looked.
They also handled all the heavy lifting—moving furniture, covering our cabinets and counters with tarps, and keeping the work area clean. Their professionalism, skill, and care truly made the entire process stress-free. We couldn’t be happier with the results. Highly recommend them!
2 months ago
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Sue Cybulski
Our sales and installation experiences were very good. Our installation crew was great and went above and beyond to assist with a couple specific requests. And they got the job done in less time than quoted! We would definitely work with them again. I would recommend Express Flooring to anyone looking for a flooring company.
1 month ago
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Sandra Richardson
My floors were installed on 12/8-9 2025 and it was a perfect installation! The team was exceptional.... Polite, professional and not only moved my furniture, but put it back exactly as it was originally! They worked tirelessly, and I couldn't have been more satisfied! They are truly an asset to Express Flooring!!!
1 month ago
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Joy Romano
Cade, the first person we met at Express was professional, friendly and considerate.
We were given a great price to do 4 rooms, pantry and bedroom closet. The installers removed baseboards, carpet and demo-ed tile, and leveled the floors with cement before installing my beautiful wood laminate. My house looks outstanding! Love the color and quality! I do recommend them to anyone who asks!
2 months ago
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Janis and Jack Bennett
Derek,Miguel and Roberto were the best! Derek can sing, very pleasant, big smile and detail person and spoke good English Miguel is very hard working, did all the precision cutting and made sure it fitted well when other two installed it, Roberto was rather new and did very well. Quick learner and they all wasted NO time getting the job done. Asked for our feedback several times and confirmed that they were installing the right product. Very efficient team!!
2 months ago
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Aaron Becerril (The Secrets of Shadows)
Amazing work from the Tech Zach that gave us a great explanation of the types of floors, should us exactly what we needed and gave us an amazing price! to the installation techs that did a wonderful job moving our furniture, taking the old stuff away and prepping and installing the our brand new tile floor!
I honestly can't be happier with our decision of going with Express Flooring, if you need a new floor definitely go with them 100% recommended
2 months ago
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Mercedes
Love my floors, Brian was and awesome salesman explained everything very well and made sure I understood everything about the flooring and the whole process. My floors were done in one day, installer’s are very professional, organized and careful with your properly, Eduardo is very knowledgeable and everyone on his team work very well together. Great team work! I would definitely recommend this company ( Express Flooring )
2 months ago
Dale Penrod
The entire new carpet experience was top notch. The salesperson took an interest in our small project, explained all options, and made valid recommendations. He listened to our concerns, and showed a willingness to work with us, and not just make a sale. The installer showed up on time, asked us to inspect the carpet roll before the install started. We moved all the furniture the night before, it is just our way. The installer offered to move the furniture back after the install, no one has ever offered this in the past. All in all, this was a very good experience, and I will use Express Flooring again. I've had carpet install experiences for over 40 years of home ownership, this experience was the best.
3 months ago
Robin Barkley
I was totally blown away by everyone we thought the whole process went smooth and quickly we are thrilled
1 week ago
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carmen95@swbell.net
I had all of my floors redone due to a flood. Had Carpet put in the three bedrooms, and LVP in the remainder of the house. All installers did an excellent job and were obviously very experienced.
1 month ago
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Andy Flower
Alex his fellow installer were AWESOME! From moving our large pieces of furniture to vacuuming with care upon completion, this company including their sales team and receptionists totally scored high marks in our book for installing our padding and carpeting. Very fast. Thanks again and we highly recommend this company.
2 months ago
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Judy Mooney
Had a new kitchen floor installed but first they had to remove the old tile. Javier and his crew did a wonderful job. There was very little dust. The next day the put my new floor in. The crew was very efficient, cleaned after themselves, and were very respectful of my thing. A big thank you to Javier and his crew.
2 months ago
Nelson Bennett
Jesus and his crew made up of Moises, Cosme, Vladimir and Able were AWESOME! They did an outstanding job and my house never looked better. We are extremely happy with our decision to go with Express flooring and are very impressed by the amount of hard work Jesus and his crew put forth to make it great. Thank you very much fellas! You deserve way more thanks than this for the job you did! Much appreciated!
2 months ago
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Eric Jones
This is my second house using Express Flooring and once again they delivered. Going from carpet to a high-end heavy wear flooring was easy. Installation was estimated for two days, but our installer leveled the floor and installed it in half a day. Couldn't be any happier with the whole process. Thanks, Express Flooring for delivering quality service!
3 months ago
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Karen Parke
Pedro and his crew did a fantastic jobs ! Great attention to details throughout our house. My wife and I were extremely pleased with the quality of their work…..very customer friendly and personable.. Would highly recommend Express Flooring and Pedro’s crew for any job . Went beyond our expectations. Our family and friends were amazed how gorgeous our house looks now.
3 months ago
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Doris Monroe
The salesman was really helpful and knowledgeable.
The team of installers were fantastic, they worked very well together, they seemed to know what each was supposed to do. They were careful moving furniture and not to damage any walls or furniture.
They were friendly, knowledgeable, and worked constantly to finish the job. We ran into asbestos in the kitchen so we had a delay of a few days and extra $$, I asked for the same team, as I liked their work, they finished the job in one day. Very happy with the luxury vinyl and the team that installed it.
3 months ago
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Philip Coffman
The two floor specialists that installed our whole house carpet were excellent and only
stopped for a 1/2 hour lunch break, total non stop hard work for two long days. They knew their jobs, pulling up the old carpet,cleaning up the dirt and dust that was every where, measuring and cutting the padding and carpet outside and cleaning up all remnant pieces as they went. They did a living room, dining room, a long and wide hallway to our family room, a master bedroom with large walk-in closet, a second bedroom converted to a multi craft room with a walk-in closet, a third guest bedroom
with a walk-in closet, a fourth bedroom converted to a large office with two desks and computers, files etc., oh a closet in the hallway !
I wanted to show the amounted in three long days, what a bargain we received from
Express. If I still had my business I would steal these two workers!
4 months ago
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R T
The process to get started and make my decision on accepting your company went smooth. Ms Crystalee C was very helpful in this process. The workers were professional, respectful, and provided Class A service. We are very satisfied with the work done and hopefully the material will last as advertised. We were impressed by the work the two individuals performed and all in one day! Other companies were stating that it would take them 4-5 days and all my furniture would have to move to the garage (crazy), this was one turn-off from the other companies, besides the price... So thank you for the service and yes, I will pass on the good word.
4 months ago
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John&Michelle Williams
The whole experience from start to finish met my expectations and more. I called to get a free consultation and they arrived next day . We discussed every detail and offered me tile options and the very next day they were at my door ready to go to work. Carlos and his team (all 3) were so quick and the quality was amazing. They had to remove the old hardwood floor too. The installation of the new tile looks so beautiful what a transformation!!!They were done in only 2 1/2 days. They were very efficient and reliable. The craftsmanship was top notch. They respected my home and placed all furniture back when the project was completed. I recommend this company to everyone. They went over and beyond my expectations. Thank you Express flooring!!
4 months ago
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John Sarfati
The salesman was very professional and very easy to work with.No pressure at all.
He provided me with a very fair price.Which included, tearing everything out, putting everything in.
The people who actually came out and put in my tile floor were extremely professional and did a great job. They paid attention to detail.They made sure that the floor was laid very well and made it look fantastic.They also took away all the trash daily. It took him two days to get it done.But it was worth every second. They didn't try to charge me additional fees for anything.They made sure my floor was even and leveled, and that the tile was laid properly throughout the house. They put all the floor molding on.And it looked fantastic.Also, and they made sure to silicone and seal everything.
They did my bathroom also and removed the toilet and replaced it.And i've not had a problem with that.At all.
This is definitely a company to reach out to and know that when they say they're going to do something they go above and beyond.
5 months ago
Steven Carreon
I really love the ease of getting exactly what you want. Not a whole lot of attention to the underlayment options but the type that was installed looked and felt better than contractor’s so I didn’t complain. The prices went up A LOT but was told that’s across the board. Did 2/3 of my home with luxury, extra wide vinyl plank last year, and this year 1/3 of the home with luxury carpet cost nearly as much when it could have been about a quarter of the price just a year ago. Other than that the prices and install was super easy, our designer was very friendly and relatable. Talk them down on prices if you know what you’re buying, they are flexible.
5 months ago
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Michael McMorran
Through the entire installation process, Express Flooring, provide fantastic customer service and the quality of work was outstanding.
3 weeks ago
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Bobbi Hanna
John was amazing! I am very happy with the all around service we received on our carpet install. I am shocked out how quick and professional of an experience we had.
1 month ago
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Kathy Carr
Guys did a fantastic job of moving all the furniture and putting it back together. Very careful and cleaned everything up before leaving. So happy with the final result.
1 month ago
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Fady Yanni
My experience with Express Flooring was mixed, and there are several things I wish I had known beforehand. While the pricing itself wasn’t terrible, the “70% off” advertising felt misleading — the final numbers did not reflect anything close to that type of discount.
I also encountered several issues with communication and process transparency. I was assured that my credit would not be run as a hard inquiry. However, a hard inquiry did appear on my credit report. When I contacted the sales representative, he said, that he was was told to simply say it is not a hard inquiry, which was frustrating and felt dishonest.
Installation also came with avoidable complications. On the scheduled installation day, the installers brought the wrong tiles. They initially tried to convince me that I was mistaken, even though the colors were clearly different. This error required the installation to be rescheduled. Later, I found out that Express Flooring had also forgotten to schedule the installation with the subcontracting company, which caused yet another delay and added an extra day of work.
Overall, while the final product may work out fine for some customers, my experience involved too many miscommunications and preventable mistakes. I would recommend asking very detailed questions upfront and double-checking everything before committing.
2 months ago
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William McGloghlon
Very professional and experienced group of sales staff. Installation and project management staff. Aa pleasure to work with, offering and providing 100% customer satisfaction. Cheers.
2 months ago
Jose Sanchez
the carpet installers did a very good work in installing my carpets Very professional work. frieddly people They did a lot of work moving furniture around and puting back in place I would recomend these installers
2 months ago
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David Vance
Installers were excellent, knowledgeable and quick. They moved furniture and didn't hurt a thing. The salesman was helpful, professional and ready to sale. Thank you to everyone.
2 months ago
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Brenda and Daniel Hoehn
Great product and great service. We’ve had our beautiful new floors for almost a week now and we are loving them! I would recommend this company to anyone looking for great quality floors and outstanding customer service!
2 months ago
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John T
Express Flooring did an excellent, very professional job installing new carpeting in our master bedroom and closet. The two installers handled the job with ease and did the best job moving all of our furniture efficiently and completed the job quickly. Totally professional company to deal with from start to finish.
3 months ago
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Pat Farrow
The total job went very smooth I had an issue with the finish on the 1/4 round moulsing which was addressed immediatly and turned out great. I do wish thwere had been a better english speaking person on the job but we did manage to communicate fairly well overall. The dealings with everyone involved were very good,
3 months ago
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HAVASU HOTTY1
The installers were very professional. They handled my furniture with care, and my house is very small, my furniture is big so not an easy task to move in this house, but they did it all and with a smile. They were quick and did a fantastic job, and very friendly as well. I couldn't be happier
3 months ago
Terry Kimbro
This company is great had no problem with them the workers were wonderful, And my consultant is wonderful they did everything O wanted, But I didn't realize the floors would look terrific. I give them a 100 percent rating. Terry
3 months ago Edited October 27, 2025
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Donna Hoyt
Demo and install was a breeze. We just sat back and watched. Installers moved all the heavy furniture and replaced it when they were finished. Floors look fantastic and the guys were a pleasure to have in my home. Would recommend Expree Flooring and their installers to friends and family.
3 months ago
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Colleen Joy Gilley
Love my new floors from Express Flooring. The crew that came to complete the work did an excellent job, they were quick and cleaned up all of the debris. I hardly knew they were there except that my floors look 1000% better! Highly recommend!!
3 months ago
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Janice Milstead
We love our new floors! The installers were great, they were fast, clean and knowledgeable about the install and moved all of our furniture with care. They completed the job I less than a day and a half! We highly recommend Express Flooring!
3 months ago
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dbrault1@aol.com
The installers did an excellent job they were here when they said they they would be and they did a professional install. They had the floor done sooner than expected so I was very pleased that the finish quality is wonderful.
3 months ago
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Suzanne Quinn
Great consultant, gave us a good selection of carpet, measured everything quickly and gave us a good price. We were able to set an install date right away.
Install crew was amazing, removed old carpet and pad, cleaned the bare floor, and did three rooms in six hours. They also moved all the furniture in and out. Very satisfied!
3 months ago
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Express Flooring
JR and Jose our installers were prompt, professional and did a near perfect job for us. They were extremely careful when moving our furniture, which we greatly appreciated. Their clean up was superb and I would recommend them to anyone who wants a top notch installation.
3 months ago
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Robert Lacey
Professional, experienced, hardworking crew and top notch product!
1 week ago
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WILMA
I want to let Express Flooring that their Installers did a very good installation job in my home. I appreciated that the Lead Installer was right there with his men . I also appreciated how the job was done around my having to move part of my home and then the second part of my home so the installing could be done. Thanks again. I really like my floors.
3 months ago
Silvia Hruzek
Excellent company. From the initial
Requests for consultation thru installation. Very satisfied with Dinora the Dales Cobsiltabt. She was professional, knowledgeable and prompt to answer any questions. The customer service crew was prompt to advise regarding updates. The installation crew was excellent. I did some research in my area and of all the carpet installers I got estimates from three Flooring companies and Express was the most affordable while providing great service . I highly recommend them !
4 months ago
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Ivonne C
Amazing! They pulled out the carpet, installed the flooring, put back the base boards and did this all in a few hours. The install team was professional and nice. I used Express Flooring last year and also had a great experience. So I just had to use them again! You will not be disappointed! When the sales rep came to my home for the initial visit, she was not pushy and we got straight to business. She measured the space and the paperwork was signed all in 30 minutes!
4 months ago
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roxanne Luis
I Really Job My Beautiful Flooring. The two men That were here did a Wonderful Job.They took about 1 week to finish. They kept in contact with us about the time they would arrive. They were always on Time.I would highly recommend them to anyone wanting new flooring for their home. I had it installed all the way through my Condo..Thanks Express Flooring for doing a excellant Job. Thanks Roxanne..
4 months ago
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Desire LUKUSA
I learned about Express Flooring through online advertisements about free consultations to evaluate the work to be done and obtain cost estimates or quotes. I put myself through this process and the estimating professional who came to do the evaluations had a very positive, encouraging attitude and was knowledgeable about marketing. Express Flooring's quotes were unbeatable, and we decided to continue with them. In less than a week, our floor replacement was completed to our great satisfaction. I recommend this company to anyone who needs this type of work.
5 months ago
