Express Flooring Reviews
5.0
8.7
Overall Score
Review Source
Monique
⸻
⭐️⭐️⭐️⭐️⭐️ 5-Star Review
I am so grateful for the two men who installed our flooring. They went above and beyond from start to finish. They took their time to make sure every plank was placed naturally and seamlessly, especially since we used matching planks throughout the space. They paid close attention to detail, checked in with us along the way, and made sure we were completely happy with how everything looked.
They also handled all the heavy lifting—moving furniture, covering our cabinets and counters with tarps, and keeping the work area clean. Their professionalism, skill, and care truly made the entire process stress-free. We couldn’t be happier with the results. Highly recommend them!
1 week ago
Review Source
Joy Romano
Cade, the first person we met at Express was professional, friendly and considerate.
We were given a great price to do 4 rooms, pantry and bedroom closet. The installers removed baseboards, carpet and demo-ed tile, and leveled the floors with cement before installing my beautiful wood laminate. My house looks outstanding! Love the color and quality! I do recommend them to anyone who asks!
1 week ago
Review Source
Janis and Jack Bennett
Derek,Miguel and Roberto were the best! Derek can sing, very pleasant, big smile and detail person and spoke good English Miguel is very hard working, did all the precision cutting and made sure it fitted well when other two installed it, Roberto was rather new and did very well. Quick learner and they all wasted NO time getting the job done. Asked for our feedback several times and confirmed that they were installing the right product. Very efficient team!!
2 weeks ago
Review Source
Aaron Becerril (The Secrets of Shadows)
Amazing work from the Tech Zach that gave us a great explanation of the types of floors, should us exactly what we needed and gave us an amazing price! to the installation techs that did a wonderful job moving our furniture, taking the old stuff away and prepping and installing the our brand new tile floor!
I honestly can't be happier with our decision of going with Express Flooring, if you need a new floor definitely go with them 100% recommended
2 weeks ago
Review Source
Mercedes
Love my floors, Brian was and awesome salesman explained everything very well and made sure I understood everything about the flooring and the whole process. My floors were done in one day, installer’s are very professional, organized and careful with your properly, Eduardo is very knowledgeable and everyone on his team work very well together. Great team work! I would definitely recommend this company ( Express Flooring )
2 weeks ago
Nelson Bennett
Jesus and his crew made up of Moises, Cosme, Vladimir and Able were AWESOME! They did an outstanding job and my house never looked better. We are extremely happy with our decision to go with Express flooring and are very impressed by the amount of hard work Jesus and his crew put forth to make it great. Thank you very much fellas! You deserve way more thanks than this for the job you did! Much appreciated!
4 weeks ago
Dale Penrod
The entire new carpet experience was top notch. The salesperson took an interest in our small project, explained all options, and made valid recommendations. He listened to our concerns, and showed a willingness to work with us, and not just make a sale. The installer showed up on time, asked us to inspect the carpet roll before the install started. We moved all the furniture the night before, it is just our way. The installer offered to move the furniture back after the install, no one has ever offered this in the past. All in all, this was a very good experience, and I will use Express Flooring again. I've had carpet install experiences for over 40 years of home ownership, this experience was the best.
1 month ago
Review Source
Fady Yanni
My experience with Express Flooring was mixed, and there are several things I wish I had known beforehand. While the pricing itself wasn’t terrible, the “70% off” advertising felt misleading — the final numbers did not reflect anything close to that type of discount.
I also encountered several issues with communication and process transparency. I was assured that my credit would not be run as a hard inquiry. However, a hard inquiry did appear on my credit report. When I contacted the sales representative, he said, that he was was told to simply say it is not a hard inquiry, which was frustrating and felt dishonest.
Installation also came with avoidable complications. On the scheduled installation day, the installers brought the wrong tiles. They initially tried to convince me that I was mistaken, even though the colors were clearly different. This error required the installation to be rescheduled. Later, I found out that Express Flooring had also forgotten to schedule the installation with the subcontracting company, which caused yet another delay and added an extra day of work.
Overall, while the final product may work out fine for some customers, my experience involved too many miscommunications and preventable mistakes. I would recommend asking very detailed questions upfront and double-checking everything before committing.
1 week ago
Review Source
William McGloghlon
Very professional and experienced group of sales staff. Installation and project management staff. Aa pleasure to work with, offering and providing 100% customer satisfaction. Cheers.
1 week ago
Jose Sanchez
the carpet installers did a very good work in installing my carpets Very professional work. frieddly people They did a lot of work moving furniture around and puting back in place I would recomend these installers
1 week ago
Review Source
Andy Flower
Alex his fellow installer were AWESOME! From moving our large pieces of furniture to vacuuming with care upon completion, this company including their sales team and receptionists totally scored high marks in our book for installing our padding and carpeting. Very fast. Thanks again and we highly recommend this company.
3 weeks ago
Review Source
Judy Mooney
Had a new kitchen floor installed but first they had to remove the old tile. Javier and his crew did a wonderful job. There was very little dust. The next day the put my new floor in. The crew was very efficient, cleaned after themselves, and were very respectful of my thing. A big thank you to Javier and his crew.
3 weeks ago
Review Source
Eric Jones
This is my second house using Express Flooring and once again they delivered. Going from carpet to a high-end heavy wear flooring was easy. Installation was estimated for two days, but our installer leveled the floor and installed it in half a day. Couldn't be any happier with the whole process. Thanks, Express Flooring for delivering quality service!
1 month ago
Review Source
Karen Parke
Pedro and his crew did a fantastic jobs ! Great attention to details throughout our house. My wife and I were extremely pleased with the quality of their work…..very customer friendly and personable.. Would highly recommend Express Flooring and Pedro’s crew for any job . Went beyond our expectations. Our family and friends were amazed how gorgeous our house looks now.
1 month ago
Review Source
Doris Monroe
The salesman was really helpful and knowledgeable.
The team of installers were fantastic, they worked very well together, they seemed to know what each was supposed to do. They were careful moving furniture and not to damage any walls or furniture.
They were friendly, knowledgeable, and worked constantly to finish the job. We ran into asbestos in the kitchen so we had a delay of a few days and extra $$, I asked for the same team, as I liked their work, they finished the job in one day. Very happy with the luxury vinyl and the team that installed it.
1 month ago
Review Source
WILMA
I want to let Express Flooring that their Installers did a very good installation job in my home. I appreciated that the Lead Installer was right there with his men . I also appreciated how the job was done around my having to move part of my home and then the second part of my home so the installing could be done. Thanks again. I really like my floors.
1 month ago
Review Source
Philip Coffman
The two floor specialists that installed our whole house carpet were excellent and only
stopped for a 1/2 hour lunch break, total non stop hard work for two long days. They knew their jobs, pulling up the old carpet,cleaning up the dirt and dust that was every where, measuring and cutting the padding and carpet outside and cleaning up all remnant pieces as they went. They did a living room, dining room, a long and wide hallway to our family room, a master bedroom with large walk-in closet, a second bedroom converted to a multi craft room with a walk-in closet, a third guest bedroom
with a walk-in closet, a fourth bedroom converted to a large office with two desks and computers, files etc., oh a closet in the hallway !
I wanted to show the amounted in three long days, what a bargain we received from
Express. If I still had my business I would steal these two workers!
2 months ago
Review Source
R T
The process to get started and make my decision on accepting your company went smooth. Ms Crystalee C was very helpful in this process. The workers were professional, respectful, and provided Class A service. We are very satisfied with the work done and hopefully the material will last as advertised. We were impressed by the work the two individuals performed and all in one day! Other companies were stating that it would take them 4-5 days and all my furniture would have to move to the garage (crazy), this was one turn-off from the other companies, besides the price... So thank you for the service and yes, I will pass on the good word.
2 months ago
Review Source
John&Michelle Williams
The whole experience from start to finish met my expectations and more. I called to get a free consultation and they arrived next day . We discussed every detail and offered me tile options and the very next day they were at my door ready to go to work. Carlos and his team (all 3) were so quick and the quality was amazing. They had to remove the old hardwood floor too. The installation of the new tile looks so beautiful what a transformation!!!They were done in only 2 1/2 days. They were very efficient and reliable. The craftsmanship was top notch. They respected my home and placed all furniture back when the project was completed. I recommend this company to everyone. They went over and beyond my expectations. Thank you Express flooring!!
2 months ago
Review Source
Ken Hendrix
Marco and his Team went above and beyond while doing a great job installing our new flooring. We couldn't be happier as we love the new look !!
1 week ago
Review Source
David Vance
Installers were excellent, knowledgeable and quick. They moved furniture and didn't hurt a thing. The salesman was helpful, professional and ready to sale. Thank you to everyone.
2 weeks ago
Review Source
Brenda and Daniel Hoehn
Great product and great service. We’ve had our beautiful new floors for almost a week now and we are loving them! I would recommend this company to anyone looking for great quality floors and outstanding customer service!
2 weeks ago
Review Source
John T
Express Flooring did an excellent, very professional job installing new carpeting in our master bedroom and closet. The two installers handled the job with ease and did the best job moving all of our furniture efficiently and completed the job quickly. Totally professional company to deal with from start to finish.
1 month ago
Review Source
Pat Farrow
The total job went very smooth I had an issue with the finish on the 1/4 round moulsing which was addressed immediatly and turned out great. I do wish thwere had been a better english speaking person on the job but we did manage to communicate fairly well overall. The dealings with everyone involved were very good,
1 month ago
Review Source
HAVASU HOTTY1
The installers were very professional. They handled my furniture with care, and my house is very small, my furniture is big so not an easy task to move in this house, but they did it all and with a smile. They were quick and did a fantastic job, and very friendly as well. I couldn't be happier
1 month ago
Terry Kimbro
This company is great had no problem with them the workers were wonderful, And my consultant is wonderful they did everything O wanted, But I didn't realize the floors would look terrific. I give them a 100 percent rating. Terry
1 month ago Edited October 27, 2025
Review Source
Donna Hoyt
Demo and install was a breeze. We just sat back and watched. Installers moved all the heavy furniture and replaced it when they were finished. Floors look fantastic and the guys were a pleasure to have in my home. Would recommend Expree Flooring and their installers to friends and family.
1 month ago
Review Source
Colleen Joy Gilley
Love my new floors from Express Flooring. The crew that came to complete the work did an excellent job, they were quick and cleaned up all of the debris. I hardly knew they were there except that my floors look 1000% better! Highly recommend!!
1 month ago
Review Source
Janice Milstead
We love our new floors! The installers were great, they were fast, clean and knowledgeable about the install and moved all of our furniture with care. They completed the job I less than a day and a half! We highly recommend Express Flooring!
1 month ago
Review Source
dbrault1@aol.com
The installers did an excellent job they were here when they said they they would be and they did a professional install. They had the floor done sooner than expected so I was very pleased that the finish quality is wonderful.
1 month ago
Review Source
Suzanne Quinn
Great consultant, gave us a good selection of carpet, measured everything quickly and gave us a good price. We were able to set an install date right away.
Install crew was amazing, removed old carpet and pad, cleaned the bare floor, and did three rooms in six hours. They also moved all the furniture in and out. Very satisfied!
1 month ago
Review Source
Express Flooring
JR and Jose our installers were prompt, professional and did a near perfect job for us. They were extremely careful when moving our furniture, which we greatly appreciated. Their clean up was superb and I would recommend them to anyone who wants a top notch installation.
1 month ago
chris takach
They had many samples of flooring to choose from. They took my suggested price range into account. They didn’t try to upsell me on any other product. They arrived son time and did an excellent job with installation. I’m very happy with the product.
1 month ago
Silvia Hruzek
Excellent company. From the initial
Requests for consultation thru installation. Very satisfied with Dinora the Dales Cobsiltabt. She was professional, knowledgeable and prompt to answer any questions. The customer service crew was prompt to advise regarding updates. The installation crew was excellent. I did some research in my area and of all the carpet installers I got estimates from three Flooring companies and Express was the most affordable while providing great service . I highly recommend them !
2 months ago
Review Source
Ivonne C
Amazing! They pulled out the carpet, installed the flooring, put back the base boards and did this all in a few hours. The install team was professional and nice. I used Express Flooring last year and also had a great experience. So I just had to use them again! You will not be disappointed! When the sales rep came to my home for the initial visit, she was not pushy and we got straight to business. She measured the space and the paperwork was signed all in 30 minutes!
2 months ago
Review Source
roxanne Luis
I Really Job My Beautiful Flooring. The two men That were here did a Wonderful Job.They took about 1 week to finish. They kept in contact with us about the time they would arrive. They were always on Time.I would highly recommend them to anyone wanting new flooring for their home. I had it installed all the way through my Condo..Thanks Express Flooring for doing a excellant Job. Thanks Roxanne..
2 months ago
Review Source
John Sarfati
The salesman was very professional and very easy to work with.No pressure at all.
He provided me with a very fair price.Which included, tearing everything out, putting everything in.
The people who actually came out and put in my tile floor were extremely professional and did a great job. They paid attention to detail.They made sure that the floor was laid very well and made it look fantastic.They also took away all the trash daily. It took him two days to get it done.But it was worth every second. They didn't try to charge me additional fees for anything.They made sure my floor was even and leveled, and that the tile was laid properly throughout the house. They put all the floor molding on.And it looked fantastic.Also, and they made sure to silicone and seal everything.
They did my bathroom also and removed the toilet and replaced it.And i've not had a problem with that.At all.
This is definitely a company to reach out to and know that when they say they're going to do something they go above and beyond.
3 months ago
Steven Carreon
I really love the ease of getting exactly what you want. Not a whole lot of attention to the underlayment options but the type that was installed looked and felt better than contractor’s so I didn’t complain. The prices went up A LOT but was told that’s across the board. Did 2/3 of my home with luxury, extra wide vinyl plank last year, and this year 1/3 of the home with luxury carpet cost nearly as much when it could have been about a quarter of the price just a year ago. Other than that the prices and install was super easy, our designer was very friendly and relatable. Talk them down on prices if you know what you’re buying, they are flexible.
3 months ago
Review Source
Ray B
An overall great experience. The installers were professional, respectful and worked quickly and very cleanly. I requested that a small piece of flooring they installed be removed and replaced with one that blended better with yhose around it. Without any questions, it was replaced immediately. They were sensitive to my options asking for them several times before just using their judgment. They were among the best workers I've ever experienced. I cannot find any negative issues and would recommend them without Any hesitation. Choosing such excellent installers speakers volumes about the overall integrity and quality of service provided by Express Flooring.
3 months ago
Review Source
Mandar Kulkarni
The recent carpet installation in the living room and tile installation in the kitchen by Express Flooring produced excellent results. The entire process, from the initial consultation to the final installation, was smooth and stress-free.
The sales team was knowledgeable and helped to choose the perfect carpet and tile options within the given budget. They answered all questions and provided excellent recommendations.
The installation team was professional, courteous, and efficient. They arrived on time, worked diligently, and cleaned up thoroughly. The attention to detail was evident, and the carpet and tile look stunning.
Express Flooring is highly recommended for those seeking exceptional carpet and tile installation. The company will be used for future flooring needs.
3 months ago
Review Source
Candice Putzig
Carlos, Sergio, and the team are hands down the best installation team ever! So professional, fast, efficient, and friendly! 100% recommend this team!
3 weeks ago Edited November 20, 2025
Review Source
Troy Williams
From the process of chosing the type of floor to the installation of the same. The installation crew was very efficient and professional and the work was done quickly to my satisfaction.
1 month ago
Review Source
Sandra Walker
I was very pleased from start to finish. Everyone was professional and answered all my questions. The installers were excellent and friendly and on time. The follow-up was a nice touch. I would recommend them highly.
1 month ago
Review Source
Rachel Mikhael
I liked their professionalism in doing the job .
Great crew and very friendly .
Amazing experience with Express Flooring I highly recommend this company to others who are planning on changing their floors
1 month ago
Review Source
Kathie R.
The 4 installers we encountered on this project were the 2 vinyl floor installers and the 2 tile cutters and installers. All 4 of these gentlemen were professional, respectful, and did a fantastic job!
1 month ago
Review Source
Eunice A Garcia
Fast and fantastic. From the quote to the clean up, they were on time and friendly. I really liked that they brought several samples and laid them out so I could see the floor in my space.
1 month ago
Review Source
Cathy K
I wish I could give a 10+ rating for the floors and the installers who did an EXCELLENT job installing the floors and making sure every corner looked perfect!! I am completely satisfied with Express Flooring & their service!!
2 months ago
Review Source
dannymaguire@yahoo.com
Our saleswoman Lisa worked very hard to get us the best deal for our floor. She was thorough in describing the differences of our flooring choices. Once we signed the contract we had the floor installed within a week. The installation crew was careful, polite and thorough. My wife is very happy with her new floor.
2 months ago
Glenna Carter
We had flooring installed recently and the two men who handled the job were absolute wonderful. They kept me informed throughout. The space was kept clean, they asked questions so I felt I was involved. They did a great job and were absolutely wonderful to work with
2 months ago
Review Source
Kristal Aukett
Express flooring was very easy to work with and gave us a great price. The team they sent to do our flooring was amazing. They were thoughtful, friendly, happy to answer all questions we had and most of all did an amazing job of installing our tiles!
2 months ago
