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UnitedHealthcare

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4.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 4th, 2025

UnitedHealthcare is a well-known insurance provider. It's mission is to help people live healthier lives and to help make the health system work better for everyone.

The company is continually working with health care professionals and other key partners to create a health care system that is accessible and affordable to all.

UnitedHealthcare and Optum (health information, technology, and services firm) have managed to provide medical benefits to people throughout the nation and in more than 130 other countries. In the United States, UnitedHealthcare has a network that includes over 1.3 million physicians - and other health care professionals - and more than 6,000 hospitals and other facilities.

Read UnitedHealthcare Dental Reviews

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The Good

  • Finding Coverage Options Is Simple
  • Dental Insurance FAQs
  • UnitedHealthcare App
  • Employer Offerings
  • Additional Insurance Products

Finding Coverage Options Is Simple

For specifics on dental insurance coverage available through United Healthcare, individuals must provide their address, age, gender, and other information to view the cost and coverage available for dental care and treatment in their area.

As you look at dental coverage options, pay attention to what kind of dental work is covered, including preventive services and basic services. Preventive care typically includes cleanings and fluoride treatments. Basic services include fillings. Check to see what major dental services are covered. Major services usually include root canals and retainers.

Be sure to understand whether or not there is a waiting period. While some plans might not have a waiting period, some plans do. The period can range anywhere between 4 and 12 months.

Some UnitedHealthcare dental insurance plans may include cost-sharing or discounts for orthodontic care. Some plans may only offer orthodontic coverage for children, though some may offer coverage for adults.

Once you understand the coverage, you need to evaluate the cost. The plan's full costs includes copays, monthly premium payments, and the deductible. Consider how much dental work you'll need and estimate those costs. This will help you find an affordable plan that fits into your budget.

Dental Insurance FAQs

Those who are unfamiliar with the ins and outs of a dental insurance plan can visit the UnitedHealthcare Frequently Asked Questions page and get answers to common dental insurance questions. UnitedHealthcare does a fantastic job of explaining how dental insurance works, specific terms, the scope of coverage, and even coverage options for seniors.

UnitedHealthcare App

The UnitedHealthcare app is handy as it allows you instant access to your health plan details. The app includes the following features:

  • Find network care options for doctors, clinics, and hospitals nearby
  • Talk to a doctor via video
  • View reviews and ratings for doctors
  • Generate and share digital health plan ID cards
  • View claims and account balances
  • Manage prescription drugs and refills
  • Estimate costs of common procedures
  • View copay, annual deductible, and out-of-pocket expenses
  • View Health Reimbursement Account, Flexible Spending Account, or Health Savings Account

You can download the app for free from the App Store® and Google Play®.

Employer Offerings

UnitedHealthcare also offers plans that employers can offer employees. It's much easier to find general information on the kinds of dental plans offered to employers. Employers can choose a PPO, INO, or Select Managed Care plan. Preferred Provider Organization (PPO) plans offer coverage outside of its network of dental providers. In-network only (INO) plans only offer coverage when visiting participating care providers. Select Managed Care plans offer coverage only for in-network care. These plans also provide direct compensation.

Some plan structures are not available in every state. Employers should work directly with UnitedHealthcare to learn more about options and their costs in their area.

Additional Insurance Products

For those interested in purchasing health coverage or vision insurance along with dental coverage, UnitedHealthcare offers other insurance products. These include health insurance, short term health insurance, and supplemental insurance plans. Its supplemental insurance plans include hospital and doctor insurance, vision, term life, international travel, accident, hospitalization, critical illness, and student health insurance.

If you're eligible for a Medicare plan, UnitedHealthcare partners with the AARP to offer Medicare plans.

For employers, UnitedHealthcare also offers medical, vision, life, accident, critical illness, disability, hospital indemnity, hearing, and global insurance. Employers seeking to offer more than dental benefits to employees can find additional insurance products from UnitedHealthcare.

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The Bad

  • Limited Information

Limited Information

Because UnitedHealthcare requires people to enter their address, age, gender, etc. it is difficult to give a general evaluation of the company's dental insurance plans. Depending on the given information, the plans will vary in price, coverage, and availability. You should should pay attention to what dental services will be covered, like routine cleanings, dentures, orthodontics, etc.

You should also see if there are any waiting periods, and discount differences between an in-network provider and an out-of-network provider when considering a dental policy. If you like your current dentist, you should see if they are a network dentist on the plans you're considering.

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The Bottom Line

While it was difficult to find general information to provide an overview of UnitedHealthcare and its dental insurance offerings for individuals, it is a trusted and respected health insurance company. Because United Healthcare offers many products and has a broad reach, the lack of general information also speaks to the level of specificity and variety available.

UnitedHealthcare dental plans are worth more investigating further. If you’re not up for more direct research on the United Healthcare site, other dental insurance companies may be better suited for you.

View Best Dental Insurance Companies

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Star Rating

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3.9

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82 Reviews

Review Breakdown

5 grade

49%

4 grade

20%

3 grade

16%

2 grade

6%

1 grade

10%

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Joy Fulkerson

I have been with UnitedHealthcare sense April 2016. They have taken such good care of me. One thing has changed which I do not like. They lowered the amount of money they give us for utility payments, food and over the counter medicine by half.

8 months ago

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Sherry Betts

United Healthcare has some of the best Dental Insurance plans I have ever had. They are quick to pay the provider, and are very easy to work with. I have not been to a dentist or orthodontist office that does not take UHC Dental. I highly recommend choosing them as your Dental Insurance if you have a choice of providers.

1 year ago

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Stephanie Faenza Tempe, AZ

Great healthcare system.I was able to search for a dentist easily on their site and had no issues at the dentist I chose with the insurance. Good coverage for dental necessaries.

1 year ago Edited September 7, 2023

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Beverly

The amount I pay is quite affordable. I can reach them easily by phone. They pay the dentist promptly. You don't have to wait a period of time before they will cover a need.

4 years ago Edited September 14, 2021

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Nicole Jones Sandy, UT

I've had United Healthcare insurance for the past 12 years through my employer. We've always had the option between Cigna and UHC, and I will always choose UHC as long as it is an option because of their coverage, pricing and customer service.

5 years ago

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Gail Strother Bentonville, AR

I am new to Untied Health Care. I am impressed with the professional and easy to use web site. I like the links to find participating doctors and to my HSA account . The site has everything I need to easily manage and track my claims.

5 years ago

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Phyllis Kent Glendale, AZ

Excellent customer service. I have them for my supplemental insurance. I never have to worry about going to the doctor and getting a bill. They take care of me!

2 years ago

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Bianca Chipley, FL

UnitedHealthcare is one of the better healthcare coverage providers. The customer service representatives are super friendly and can always help me with whatever I need. The plans are well priced as well!

3 years ago

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Natalie Brown Boulder, CO

United is great and I highly recommend it! The customer service is very good and the policies they have fit perfectly with my budget. They are affordable but provide good coverage for the year.

5 years ago

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Paige Baldwin Wellsville, UT

We used United for a long time and never had a problem. They had great coverage and their staff was willing to help with any questions we had. The billing process always went smoothly.

5 years ago

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Anne Sainsbury Payson, UT

I've used UnitedHealthcare my entire life, and I have always been able to rely on United! They've taken great care of me and covered my dental visits! Plus, their customer service has been top notch!

5 years ago

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Marissa Redwood Falls, MN

United Healthcare has been great insurance. Whenever I have to call about a question or claim, I've always been helped efficiently and the customer service reps do a great job at helping me understand my plan.

5 years ago

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Vanessa Butler Columbia, MO

I went to a dentist to get dentures and unbeknownst to me my insurance paid for everything g. I had no out of pocket expense!!!

3 years ago

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Aallen Katy, TX

We have had UHC for over 10 uyears. There are quality focote associated. The customer service is always helpful. The my UHC app is also very imfomsyice and easy to use

4 years ago

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Eric Smith Riverton, UT

We have been pleased with the premiums charged for the services we get and our preferred dentist was on the list so we did not have to make any changes.

5 years ago

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Zac Marx Brighton, CO

United Healthcare takes great care of me and my family. It has great coverage and a great selection of doctors. We found our favorite dentist through United Healthcare.

5 years ago

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Grant Lofgreen Provo, UT

This insurance company has been very fair and helpful. Their coverage has been more than adequate and has been easy to use at nearly every doctor's office I wish to go to.

5 years ago

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Jessica Bjorling Eldridge, IA

I have worked with UHC from the business side and also as a user - I have had wonderful experiences. Their coverage is incredible and their customer support is very helpful.

5 years ago

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hminfo Olney, MD

UnitedHealthcare dental is a good, reliable dental plan. Claims are processed quickly with explanations that are easy to understand.

3 years ago

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Brodie Smithfield, UT

UnitedHealthcare is who we have used for many years and they have been so easy to work with. They make seeing the breakdown of my claims super easy.

4 years ago

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Alisha Silver Spring, MD

I Have had this insurance for years! They are prompt and always courteous. I do trust that they have my best interest as a patient.

4 years ago

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Kimsreview Atlanta, GA

Love UnitedHealthcare!! They are responsive and very helpful. I have had their dental in the past but unfortunately now do not.

5 years ago

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Karen Jorgensen Washington, UT

Our coverage has been excellent. We’re able to get cleanings every 6 months, sealants once a year for the kids, and xrays once a year.

5 years ago

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Jerry Jame

The service that they provide was very good

6 months ago

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Playa Del Carmen Eats and Drinks Cancún, ROO

I've always been pleased with this healthcare. I've had low co-pays and many services covered.

1 year ago

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CoachTrista Saratoga Springs, UT

I have been very happy with UHC as my dental insurance carrier. It allows me to be able to have two cleanings per year.

4 years ago

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Toni Baker West Valley City, UT

Thank Heavens for insurance, they take care us in all we need, i like that we can call and get the answers we need

5 years ago

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Dekiah1 Alpine, UT

Great customer service and coverage. I love that I’m always able to get knowledgeable people to answer my questions.

5 years ago

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JoAnn Lucas Austin, TX

They are very helpful and easy to work with. I love the chance to add money to our HSA account by exercising!

5 years ago

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Analisa Vigil Lubbock, TX

Great service and coverage. I have used this insurance multiple times.

1 year ago

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Kelly Stanley Herriman, UT

Love United health care. They are very easy to work with and customer support has been very helpful

3 years ago

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Amy McCarlie Orem, UT

Had this insurance when i was single and working at my job. I loved the benefits!!!

4 years ago

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myles Ragas Houston, TX

Totally covers all my dental fees. I go a couple times a year to the dentist and I dont pay a dime.

5 years ago

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Olivia Hakes American Fork, UT

Love United! Great coverage and super helpful customer service! Definitely a great company

5 years ago

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Danielle Powell Long Beach, MS

Used this as a primary insurance and it worked seamlessly with my secondary insurance

5 years ago

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Paul Curran

100% fine nice smile I have and healthy teeth

5 years ago

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Rachel Sharp

Always great coverage, always super helpful!

3 years ago

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Amber Williams Salt Lake City, UT

Great benefits good customer service easy to work with

3 years ago

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Kori Houston Tallahassee, FL

Good prices and coverage. Very helpful employees

3 years ago

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Heather Milke Olney, MD

UHC dental provides timely response to billing

3 years ago