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UnitedHealthcare

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4.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 4th, 2025

UnitedHealthcare is a well-known insurance provider. It's mission is to help people live healthier lives and to help make the health system work better for everyone.

The company is continually working with health care professionals and other key partners to create a health care system that is accessible and affordable to all.

UnitedHealthcare and Optum (health information, technology, and services firm) have managed to provide medical benefits to people throughout the nation and in more than 130 other countries. In the United States, UnitedHealthcare has a network that includes over 1.3 million physicians - and other health care professionals - and more than 6,000 hospitals and other facilities.

Read UnitedHealthcare Dental Reviews

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The Good

  • Finding Coverage Options Is Simple
  • Dental Insurance FAQs
  • UnitedHealthcare App
  • Employer Offerings
  • Additional Insurance Products

Finding Coverage Options Is Simple

For specifics on dental insurance coverage available through United Healthcare, individuals must provide their address, age, gender, and other information to view the cost and coverage available for dental care and treatment in their area.

As you look at dental coverage options, pay attention to what kind of dental work is covered, including preventive services and basic services. Preventive care typically includes cleanings and fluoride treatments. Basic services include fillings. Check to see what major dental services are covered. Major services usually include root canals and retainers.

Be sure to understand whether or not there is a waiting period. While some plans might not have a waiting period, some plans do. The period can range anywhere between 4 and 12 months.

Some UnitedHealthcare dental insurance plans may include cost-sharing or discounts for orthodontic care. Some plans may only offer orthodontic coverage for children, though some may offer coverage for adults.

Once you understand the coverage, you need to evaluate the cost. The plan's full costs includes copays, monthly premium payments, and the deductible. Consider how much dental work you'll need and estimate those costs. This will help you find an affordable plan that fits into your budget.

Dental Insurance FAQs

Those who are unfamiliar with the ins and outs of a dental insurance plan can visit the UnitedHealthcare Frequently Asked Questions page and get answers to common dental insurance questions. UnitedHealthcare does a fantastic job of explaining how dental insurance works, specific terms, the scope of coverage, and even coverage options for seniors.

UnitedHealthcare App

The UnitedHealthcare app is handy as it allows you instant access to your health plan details. The app includes the following features:

  • Find network care options for doctors, clinics, and hospitals nearby
  • Talk to a doctor via video
  • View reviews and ratings for doctors
  • Generate and share digital health plan ID cards
  • View claims and account balances
  • Manage prescription drugs and refills
  • Estimate costs of common procedures
  • View copay, annual deductible, and out-of-pocket expenses
  • View Health Reimbursement Account, Flexible Spending Account, or Health Savings Account

You can download the app for free from the App Store® and Google Play®.

Employer Offerings

UnitedHealthcare also offers plans that employers can offer employees. It's much easier to find general information on the kinds of dental plans offered to employers. Employers can choose a PPO, INO, or Select Managed Care plan. Preferred Provider Organization (PPO) plans offer coverage outside of its network of dental providers. In-network only (INO) plans only offer coverage when visiting participating care providers. Select Managed Care plans offer coverage only for in-network care. These plans also provide direct compensation.

Some plan structures are not available in every state. Employers should work directly with UnitedHealthcare to learn more about options and their costs in their area.

Additional Insurance Products

For those interested in purchasing health coverage or vision insurance along with dental coverage, UnitedHealthcare offers other insurance products. These include health insurance, short term health insurance, and supplemental insurance plans. Its supplemental insurance plans include hospital and doctor insurance, vision, term life, international travel, accident, hospitalization, critical illness, and student health insurance.

If you're eligible for a Medicare plan, UnitedHealthcare partners with the AARP to offer Medicare plans.

For employers, UnitedHealthcare also offers medical, vision, life, accident, critical illness, disability, hospital indemnity, hearing, and global insurance. Employers seeking to offer more than dental benefits to employees can find additional insurance products from UnitedHealthcare.

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The Bad

  • Limited Information

Limited Information

Because UnitedHealthcare requires people to enter their address, age, gender, etc. it is difficult to give a general evaluation of the company's dental insurance plans. Depending on the given information, the plans will vary in price, coverage, and availability. You should should pay attention to what dental services will be covered, like routine cleanings, dentures, orthodontics, etc.

You should also see if there are any waiting periods, and discount differences between an in-network provider and an out-of-network provider when considering a dental policy. If you like your current dentist, you should see if they are a network dentist on the plans you're considering.

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The Bottom Line

While it was difficult to find general information to provide an overview of UnitedHealthcare and its dental insurance offerings for individuals, it is a trusted and respected health insurance company. Because United Healthcare offers many products and has a broad reach, the lack of general information also speaks to the level of specificity and variety available.

UnitedHealthcare dental plans are worth more investigating further. If you’re not up for more direct research on the United Healthcare site, other dental insurance companies may be better suited for you.

View Best Dental Insurance Companies

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3.9

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82 Reviews

Review Breakdown

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49%

4 grade

20%

3 grade

16%

2 grade

6%

1 grade

10%

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Amanda George IL

It's great coverage, it's just hard to find a dentist that will take United. I don't usually have any issues with primary doctors, but when it comes to other practices, it becomes difficult to find. However, I found one recently and so far I've not received a bill or anything.

1 year ago

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Jeremy Balls Kaysville, UT

United Healthcare has been the best healthcare and dental insurance we have had. Their network seems to be larger and accepted by more Doctors and Hospitals. They are just as good at their coverage of Dental. I would fully recommend them. The only we ended up changing was that their price went up.

5 years ago

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Rosann Stanko Logan, UT

We are pleased with United Health care and their service. I especially like the ease to which I was able to recently ask if something was covered and get a guarantee to go ahead with some testing. I do believe that the deductible should be way less and the per cent we pay should be less, though.

5 years ago

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NG ,

I like the network of dentists I had access to with United Healthcare. The services covered were comprehensive, though the "higher level" care was somewhat inadequate (we just prayed we wouldn't need such treatment!).

4 years ago

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Justin McMurtrey South Jordan, UT

We have been on UnitedHealthcare for he past year. I have been pleasantly surprised with the coverage. It is a fair price with good people you help you understand your coverage.

5 years ago

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Brittney Miskin Riverton, UT

Great option for dental coverage. They cover most standard dental procedures and their co pays for bigger dental procedures is competitive with other dental insurance companies.

5 years ago

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Michelle W Coraopolis, PA

UnitedHealthcare is decent dental insurance. It was the normal copays and nothing surprising came to me via the mail after my check ups. No complaints.

5 years ago

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Melanie Rio Rancho, NM

The coverage provided was enough to take care of my teeth, although finding a provider who accepted this insurance proved to be difficult on occasion.

5 years ago

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Fairleigh Moore La Mesa, CA

An equitable and fair service. Accepted at every dentist I have contracted with. Most needs are covered with little out of pocket expenses.

4 years ago

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Jacob American Fork, UT

United Healthcare is great. With top providers and excellent customer service, I never have to worry about dental plans.

5 years ago

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Connor Farmington, UT

This insurance is extremely reliable and helpful. They have good customer service and are transparent with what they cover.

5 years ago

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Richard Boston, MA

Good coverage for the cost. Widely accepted by local Dentists.

1 year ago

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anupam sumessur Lorton, VA

Good insurance. Covers almost everything with reasonable copays

3 years ago

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Yvette Birmingham, AL

I like UnitedHealth because of the customer service and the coverage options they give

4 years ago

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Lizabeth Augustine Holmdel, NJ

Had United Healthcare many years ago. Good experience. Professional for such a large scale company.

5 years ago

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sherry crane Stuttgart, AR

On disability we get free dental exams once a year and cleaning

3 years ago