New Era Debt Solutions

• Customer Service Offerings
• Additional Services Offered
• Positive Reviews 
• No Minimum Debt Requirement
• Helpful Information on Website
• Transparency

Customer Service Offerings

New Era Debt Solutions (NEDS) offers great customer service options:

• Free consultation
• Work with a certified credit counselor
• Offers debt counseling in Spanish

Additional Services Offered

New Era Debt Solutions' main service is debt settlement, specifically settlement of unsecured debt such as credit card debt. However, if debt settlement isn't right for you, New Era Debt has several other available debt relief options, including bankruptcy filings, debt consolidation, and debt reduction.

Positive Reviews

Reviews explain how New Era Debt Solutions's representatives go above and beyond for clients. Customers love the debt relief company's approachable and helpful representatives. Many also like how New Era Debt's representatives help customers deal with creditor phone calls.

One reviewer wrote, "It's unfortunate that I had to get as far as to use a debt settlement company but I'm glad I chose New Era. The customer service is amazing! They were so incredibly helpful throughout the entire process, keeping me informed of all developments. They were able to reach my settlement very quickly so that was a great start to kept me with a positive attitude. I do recommend them if you need to consolidate debt."

No Minimum Debt Requirement

New Era Debt Solutions does not have a set minimum total debt requirement. Many other debt settlement companies such as Freedom Debt Relief or National Debt Relief have a requirement of $7,500 to $10,000 in unsecured debt in order to do business with them. 

Helpful Information on Website

If you are still in the research phase of finding a debt relief company or choosing a debt settlement program, New Era Debt Solutions offers helpful sections on its website to address many of the questions you may have. These sections include debt settlement FAQs, a section called "Do You Qualify?", an overview of credit card debt relief, how to choose a debt relief company, 14 debt relief questions to ask a company, and a debt calculator.

Transparency

New Era Debt Solutions answers a number of questions we don't often see debt settlement companies answer. For example, the company states that the average length of the debt settlement process is 27.73 months for NEDS clients, whereas many debt settlement programs are designed to be completed in 3–4 years.

In terms of the average settlement amount, New Era discloses it has settled accounts for an average of 42.87% of the account balance at the time of settlement. However, this number does not include the fee charged by NEDS for its services.

Like all good debt relief companies, New Era Debt does not charge an upfront fee for its services.

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• Limited Availability

Limited Availability

New Era Debt operates in 46 states, Washington, D.C., and the Virgin Islands. New Era Debt practices in 17 states but works with the Consumer First Legal Network in many other states. However, New Era Debt Solutions' debt settlement services are not available nationwide. A list of available locations can be found on the debt relief company's website.