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New Era Debt Solutions

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6.0

Overall Score

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Elvia Gimenez Miami, FL

They work with you and communicate with you throughout the process. They settled my accounts and I have been able to raise my credit score.

4 years ago

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Reply from New Era Debt Solutions

Dear Elvia,
Thank you very much for your wonderful review!
All of us at New Era wish you nothing but the best!
Sincerely,
Dan Smith
President

Jun. 1st, 2020

star star star star star

Chester C Popham ,

They are doing an excellent job of settling my debt for me after I had gotten in over my head and did not want to file for bankruptcy.

4 years ago

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Reply from New Era Debt Solutions

Dear Chester,
Thank you very much for your kind words and great review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jun. 1st, 2020

star star star star star

Maria Perez Los Angeles, CA

New Era . has been very helpful and has stayed in contact with me through out this process. I am happy to have them on my side. Thank you New Era.

4 years ago

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Reply from New Era Debt Solutions

Dear Maria,
Thank you very much for your kind words and great review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jun. 1st, 2020

star star star star star

Dave Morganton, NC

I was extremely pleased. Great people. Alex and Cecy were great working with. Takes away the stress of negotiating with debt collectors.

4 years ago

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Reply from New Era Debt Solutions

Dear Dave,
Thank you very much for your great review!
And thank you for mentioning Alex and Cecy.
Alex and Cecy have been with New Era for many years.
They both have huge hearts and they love helping people.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Apr. 21st, 2020

star star star star star

Aware Columbia, SC

This have been a very painless experience that I have ever had. They are not judgmental and have a loving spirit to work with.

4 years ago

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Reply from New Era Debt Solutions

Dear Aware,
Thank you very much for your great review!
We absolutely love working with people like you.
All of us at New Era wish you the very best now and always!
Sincerely,
Dan Smith
President

Mar. 11th, 2020

star star star star star

Meikle Gardner Brooklyn, NY

They are very helpful, polite, and easy to work with. I wish there was a monthly email sent just updating me as to my progress.

4 years ago

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Reply from New Era Debt Solutions

Dear Meikle,
Thank you very much for your great review!
And thank you for your recommendation. We always want to get better and recommendations like yours help us get there.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Mar. 6th, 2020

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juan ramirez New York, NY

Best decision I have made in terms of getting out of debt. Very attentive and professional staff. Have helped me along the way. Highly recommended !

4 years ago

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Reply from New Era Debt Solutions

Dear Juan,
Thank you very much for your wonderful review!
Your recommendation means the world to us.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Feb. 21st, 2020

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tridey I mayer Minneapolis, MN

stuff is very help full every thing you need to know about the program. Always there when we need to ask question or wasn't sure about the program.

4 years ago

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Reply from New Era Debt Solutions

Dear Tridey,
Thank you very much for your wonderful review!
It is great being able to work with people like you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Feb. 19th, 2020

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Xochilt Chavez Pharr, TX

this company has been such a huge help. i gave them all my info they care of the rest. no worries for me they do everything

4 years ago

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Reply from New Era Debt Solutions

Dear Xochilt,
Thank you very much for your wonderful review!
It is a pleasure and an honor for us to work with you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Feb. 19th, 2020

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JW West Liberty, KY

It has taken some time but I am getting my debts settled at a reduced rate and also with reduced stress! Recommend! ♥️

4 years ago

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Reply from New Era Debt Solutions

Dear JW,
Thank you for your great review.
I am sorry this has taken some time but I appreciate you sticking with it.
Hopefully everything will end up being worth the wait.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jan. 28th, 2020

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Louis Hebert Katy, TX

Signed up after Arete went down and within a coupe weeks, already getting settlements done. What a stress relief knowing they are taking care of us.

4 years ago

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Reply from New Era Debt Solutions

Dear Louis,
Thank you very much for your wonderful review.
It is sad what happened to the Arete clients but thank you for giving New Era the opportunity to help pick up the pieces. We promise to do the very best we can to help you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jan. 28th, 2020

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Tiran12 San Antonio, TX

They are absolutely amazing! They are prompt with information and settlements , very organized, and we couldn’t be happier for their existence.

4 years ago

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Reply from New Era Debt Solutions

Thank you very much for your amazing review!
The fact that you are happy makes me happy.
It is a pleasure and an honor to work with people like you.
Wishing you nothing but the best!
Sincerely,
Dan Smith
President

Jan. 20th, 2020

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Tsam711 Topanga, CA

New Era Debt has the most caring representatives. They really care about me and my financial life! They have great communication.

4 years ago

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Reply from New Era Debt Solutions

Thank you very much for your wonderful review!
We are fortunate to have some employees here at New Era with big hearts that really care.
Thank you for your kind words.
Wishing you the very best!
Sincerely,
Dan Smith
President

Jan. 20th, 2020

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Gwen M Hunt Pittsburgh, PA

Great customer service. Easily to be in contact. Response time is usually within 20 minutes. I am a very satisfied customer. Keep up the good work.

4 years ago

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Reply from New Era Debt Solutions

Dear Gwen,
Thank you very much for your kind words and wonderful review!
The fact that you would recommend us to your friends means the world to us.
We love working with people like you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jan. 9th, 2020

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Connie White Pigeon, MI

New Era has been a great help and very responsive to any question I have ever had. I would greatly recommend their service.

5 years ago

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Reply from New Era Debt Solutions

Dear Connie,
Thank you very much for your review.
Your recommendation means the world to us.
We truly enjoy working for wonderful people like you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Oct. 8th, 2019

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Jennifer B Sacramento, CA

Highly recommend, you dont feel like just another account, they listen and treat you like a human being. They cleared my debt!

5 years ago

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Reply from New Era Debt Solutions

Dear Jennifer,
Thank you very much for your wonderful review.
Your recommendation means the world to us and we are extremely appreciative.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Sep. 13th, 2019

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Review Source

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Angie H Irwin, PA

Honest, upfront, easy to communicate with. Friendly and knowledgeable. Would highly recommend for any debt issues.

1 year ago

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Mark Allen Williamsburg, VA

Excellent service. Very professional and maintained communication throughout the whole process of paying off my debts.

3 years ago

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Reply from New Era Debt Solutions

Thank you very much Mark for your wonderful review!

Jul. 30th, 2021

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Homer Cooper Bolton, NC

I love their quick responses to my questions, and their knowledgeable staff don't refer me to other for answers.

4 years ago

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Reply from New Era Debt Solutions

What a great review! Thank you Homer very much!

Nov. 10th, 2020

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always sophie111 Grand Blanc, MI

Awesome customer service - very responsive. They handled our issue very quickly and ahead of schedule!!!

4 years ago

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Reply from New Era Debt Solutions

We sincerely appreciate your wonderful review. Thank you!

Nov. 11th, 2020

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judy barrett Oakland, CA

I appreciate the courteous and efficient manner in which the ERA representatives perform. ver personable and helpful.

4 years ago

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Reply from New Era Debt Solutions

Thank you very much Judy. It is a pleasure and an honor to work with people like you!

Nov. 11th, 2020

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jerry olson Los Angeles, CA

Very pleased with effort made by New Era in regards to my account. Excellent customer service on all levels.

4 years ago

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Reply from New Era Debt Solutions

Dear Jerry,
Thank you very much for your kind words!
We love working for people like you.
Wishing you the best!
Sincerely,
Dan Smith
President

Aug. 27th, 2020

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Tracy Philip Dallas, TX

Extremely helpful staff, everyone I have spoken to have been very professional and made this process easy. Thank you!

4 years ago

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Reply from New Era Debt Solutions

Dear Tracy,
Thank you very much for your kind words and wonderful review!
It is a pleasure and an honor for us to work with people like you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Aug. 27th, 2020

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peggy debord Bluffton, SC

They have been very honest and open about their services. Like seeing the results they have already made.

4 years ago

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Reply from New Era Debt Solutions

Dear Peggy,
Thank you very much for your kind words and wonderful review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Aug. 25th, 2020

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kaa2001@pacbell.net Burbank, CA

The experience was very great! It was hard to pay off but they were there for you when you needed help! I Did It!

4 years ago

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Reply from New Era Debt Solutions

Dear Karen,
To hear the words "I Did IT!" makes us so very proud of you and happy for you.
It is never easy getting out of debt but you did it. CONGRATULATIONS!
All of us at New Era wish you the very best always!
Sincerely,
Dan Smith
President

Jul. 1st, 2020

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Linda Washington Montgomery, AL

Very pleased with them stepping up and taking charge of my account when it was in trouble with another company

4 years ago Edited September 14, 2021

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Reply from New Era Debt Solutions

Dear Linda,
It was our pleasure being able to work with you.
Thank you very much for your kind words and wonderful review.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jun. 19th, 2020

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Terry Sparich Tucson, AZ

Excellent communication when dealing with the staff at New Era Debt Solutions. They get your debt down!

4 years ago

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Reply from New Era Debt Solutions

Dear Terry,
Thank you very much for your great review.
I am glad to hear that you are happy because that makes us happy as well.
We will continue to work hard on your behalf.
We wish you nothing but the best!
Sincerely,
Dan Smith
President

Jan. 28th, 2020

star star star star star

RMM East Lansing, MI

Efficient, proactive, and understanding company wot work with taking the stress out of the whole process.

4 years ago

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Reply from New Era Debt Solutions

RMM,
Thank you very much for your kind words and wonderful review!
It is a pleasure working with people like you.
I wish you the best!
Sincerely,
Dan Smith
President

Jan. 23rd, 2020

star star star star star

david lee Live Oak, FL

These people are the real deal they have been working with me to get rid of my Debt for goodm. Highly recommend.

4 years ago

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Reply from New Era Debt Solutions

Dear David,
Thank you very much for your wonderful review and your kind words!
Your recommendation means the world to me.
I hope you much success and wish you the best!
Sincerely,
Dan Smith
President

Jan. 20th, 2020

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Michael Popiel Clearwater, FL

Wonderful experience. Helpful in getting debts resolved and payments scheduled professionally and with peace of mind.

4 years ago

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Reply from New Era Debt Solutions

Dear Michael,
Thank you very much for your wonderful review and your kind words.
We love hearing from great clients like you.
All of us at New Era always wish you the very best!
Sincerely,
Dan Smith
President

Nov. 27th, 2019

star star star star star

Mitch Link Kingston, NY

Excellent company with outstanding customer service. They have worked with me every step of the way so far.

5 years ago

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Reply from New Era Debt Solutions

Dear Mitch,
Thank you for your kind words and wonderful review.
Your words mean a lot to us and we will do our best for you.
We all wish you the very best!
Sincerely,
Dan Smith
President

Oct. 15th, 2019

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Clarice Elkins Park, PA

I started New Era with five accounts to handle. I am now down to three. There is a light at the end of the tunnel!

5 years ago

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Reply from New Era Debt Solutions

Dear Clarice,
Thank you very much for your wonderful review.
We will do our very best to get you through to the end of your five accounts.
All of us at New Era wish you the very best always!
Sincerely,
Dan Smith
President

Oct. 15th, 2019

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Review Source

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Adrienne Dav Queens, NY

Everyone there is so helpful and efficient! Very professional, I had the best experience with them.

1 year ago

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Review Source

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alex medina The Bronx, NY

Excellent service. Knowledgeable staff. Negotiators always in touch with me regarding my account.

3 years ago

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Reply from New Era Debt Solutions

Thank you very much Alex! It is a pleasure working with you!

Jul. 30th, 2021

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Deborah Thompson Los Angeles, CA

Doing a great job with helping with my debt, the team is great with communication.

3 years ago

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Reply from New Era Debt Solutions

Thank you very much Deborah! Wishing you the best!

Jul. 30th, 2021

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Amy Frye Hamilton, OH

New Era Debt Solutions is amazing: they are so easy to work with and go to bar for you!!!!

3 years ago

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Reply from New Era Debt Solutions

We think you are amazing too Amy and it is a pleasure working with you!

Jul. 30th, 2021

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Kevin Gutshall Gulf Breeze, FL

They kept in touch with me and kept me apprised of my situation. They were very professional.

4 years ago

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Reply from New Era Debt Solutions

Thank you very much Kevin for your great review! Wishing you the best! Dan Smith President

Nov. 10th, 2020

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Freda M Davies ,

Everyone I have had communication with has been extremely friendly and helpful. Thank you so much.

4 years ago

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Reply from New Era Debt Solutions

Your review is very much appreciated Freda. Thank you!

Nov. 10th, 2020

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Charles Johnson Arlington, TX

Great support that helps me through a busy day. Best regards, Satisfied Customer

4 years ago

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Reply from New Era Debt Solutions

Wonderful review Charles and greatly appreciated!

Nov. 10th, 2020

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Len Ocala, FL

It was great , everyone was helpful and understanding I recommended many to you guys thank you

4 years ago

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Reply from New Era Debt Solutions

Dear Len,
Your recommendation means the world to us.
Everybody here at New Era wishes you the very best!
Sincerely,
Dan Smith
President

Aug. 19th, 2020

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Jorge Resendiz , GA

Very good service, and they do what they told me they were going to do for me. Thank you!

4 years ago

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Reply from New Era Debt Solutions

Dear Jorge,
Thank you very much for your wonderful review. You are very much appreciated!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Aug. 3rd, 2020

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Paul Hoerner Orchard Park, NY

I am Happy on how New Era employee's are handling my issues, in get me debt free. thank you

4 years ago

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Reply from New Era Debt Solutions

Dear Paul,
Thank you for taking the time to provide this wonderful review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Aug. 3rd, 2020

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Maricia o'connor ,

Excellent service They are all so very helpful I would highly recommend their services

4 years ago

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Reply from New Era Debt Solutions

Dear Maricia,
Your recommendation means the world to us.
Thank you very much for your kind words and wonderful review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Aug. 3rd, 2020

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sylvia katzenmaier Greenville, TX

Have really been there for me and answered my questions where I could understand

4 years ago

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Reply from New Era Debt Solutions

Dear Sylvia,
It is our pleasure and honor to be there for you.
Wishing you the very best!
Sincerely,
Dan Smith
President

Jul. 2nd, 2020

star star star star star

Jessye Carter Robinson Inglewood, CA

Someone is always available to assist you in a timely manner. Excellent people skills.

4 years ago

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Reply from New Era Debt Solutions

Dear Jessye,
Thank you very much for your kind words and great review!
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jun. 1st, 2020

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Cecilia Martinez Irvine, CA

You guys are amazing and understanding and we thank you for everything you did for us!

4 years ago

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Reply from New Era Debt Solutions

Dear Cecilia,
Thank you very much for your wonderful review!
We also think that you are amazing! It is a pleasure and an honor for us to work with you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Apr. 14th, 2020

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Theodore Ward Baldwin Sun City, AZ

New Era's representatives have been extremely helpful in starting my path toward being debt free!

4 years ago

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Reply from New Era Debt Solutions

Dear Theodore,
Thank you very much for your fantastic review!
All of us at New Era will work hard on your behalf.
We appreciate you.
Wishing you nothing but the best!
Sincerely,
Dan Smith
President

Mar. 26th, 2020

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Kristine Straub Indianapolis, IN

They helped us so much! Thank you!! They are friendly and dedicated to helping there customer

4 years ago

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Reply from New Era Debt Solutions

Dear Kristine,
Thank you very much for your wonderful review!
And Thank You for giving us the opportunity to help.
We love working for nice people like you.
All of us at New Era wish you the very best!
Sincerely,
Dan Smith
President

Jan. 30th, 2020

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Larry B Los Angeles, CA

I’m very happy that the settlement was handled with professional matters. Great job.

4 years ago

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Reply from New Era Debt Solutions

Dear Larry,
Thank you very much for your great review!
The fact that you are happy makes me happy.
I wish you nothing but the very best!
Sincerely,
Dan Smith
President

Jan. 23rd, 2020

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Amy Orwigsburg, PA

Best decision we made! They are professional & helpful & know what they are doing. A company you can trust

5 years ago

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Reply from New Era Debt Solutions

Dear Amy,
Thank you very much for your wonderful review.
The best decision you made is quite a compliment and we are extremely appreciative.
We will do our best to never let you down.
Wishing you the best!
Sincerely,
Dan Smith
President

Oct. 15th, 2019