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2.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 5th, 2020

NetDebt is a debt relief company based in Plano, Texas that provides debt settlement services. According to the company’s website, it can help most customers become debt-free in 24 to 36 months. 

The company offers only debt settlement services, not other debt relief options such as debt consolidation, debt management, or bankruptcy.

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The Good

  • Free Consultation
  • AFCC Membership
  • Flat, Performance-Based Fees

Free Consultation

NetDebt offers a free consultation for interested borrowers that allows them to explore at no cost whether NetDebt’s debt settlement program is the right solution for them. 

AFCC Membership

NetDebt is a member of the American Fair Credit Council, an organization that fights for consumer rights and ethical debt settlement business practices. Members of the American Fair Credit Council must agree to abide by the AFCC’s code of conduct and demonstrate commitment to high ethical standards.

Flat, Performance-Based Fees

NetDebt doesn’t charge any advance fees for its debt settlement services. NetDebt customers are only charged after the company has successfully negotiated a settlement that the customer accepts.

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The Bad

  • NetDebt Reviews
  • No IAPDA Accreditation
  • Lack of Website Information

NetDebt Reviews

Although NetDebt doesn’t have many reviews on BestCompany.com, the majority of those reviews are negative. Many NetDebt reviews mention trouble getting in touch with NetDebt representatives, poor customer service, and dissatisfaction with the results of NetDebt’s debt settlement services.

No IAPDA Accreditation

Although NetDebt is a member of the American Fair Credit Council, it does not appear to be accredited through the International Association of Professional Debt Arbitrators. Many top debt relief companies have both accreditations.

Lack of Website Information

Although NetDebt offers potential customers a free consultation, its website doesn’t offer any important details such as the average cost of its services, which states its debt settlement services are available in, or the company’s minimum debt requirement.

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The Bottom Line

NetDebt has several characteristics working in its favor, including its membership in the American Fair Credit Council, free consultations, and performance-based fees. However, there are still too many drawbacks for us to feel comfortable recommending this company.

The company is missing an important accreditation, and many of its reviews are poor. Whether you have credit card debt or medical debt, we recommend looking at other debt settlement, debt management, debt consolidation, and credit counseling companies for your debt relief needs.

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Star Rating

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1.6

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15 Reviews

Review Breakdown

5 grade

13%

4 grade

0%

3 grade

0%

2 grade

7%

1 grade

80%

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Jefftheref Knox, IN

Poor customer service, They don't respond quickly to subpoenas or pending judgments. They don't seem to be concerned with my needs.

5 years ago