Global Client Solutions
1.9
2.9
Overall Score
Author: Kaitlyn Short
Global Client Solutions LLC (GCS) started in 2003 and is headquartered in Tulsa, Oklahoma. The company claims to be a leading provider of account management services in the debt settlement industry. It should be noted that Global Client Solutions is not a debt settlement company. Instead, it is a third-party payment processor for people enrolled in debt settlement programs. Global Client Solutions provides FDIC-insured accounts to millions of consumers.
The company specializes in providing disbursement accounts where customers can accumulate the funds to pay down their debts when they enroll in a settlement program. Global Client Solutions boasts being recommended by over 500 debt settlement companies. The company is not American Fair Credit Council (AFCC) or International Association of Professional Debt Arbitrators (IAPDA) accredited. The website does not provide any pricing, state eligibility, or fee information.
Since GCS is not a debt relief company, we encourage customers to take a look at the top debt relief companies to find one that suits your needs — whether you want to settle, consolidate, or make a payment plan — at a fair price.
Top Ranked Companies
The Good
- Unique Solution
- Global Client's Method
- 24/7 Online Access
- Consumers Control the Account
Unique Solution
Global Client Solutions offers a unique solution to the debt settlement industry. Each Global customer's account separates consumers' funds from settlement companies, so the customer has control over all of their own finances. Debt settlement clients can make monthly deposits into these accounts instead of making monthly payments on their debts to save up to pay settlements.
Having a separate special-purpose account allows consumers, particularly with credit card debt, to avoid spending this money and set it aside specifically for debt resolution purposes. If you're enrolled in a settlement program, the funds in this account will pay settlements with creditors after debt negotiation.
These accounts are insured by the Federal Deposit Insurance Corporation (FDIC), which protects consumers if the company fails. The company offers both debt settlement and consumer services.
Global Client's Method
Global Client Solutions is a third-party payment processor for debt settlement customers. The company itself is not actually legally affiliated with any debt settlement companies nor does it offer negotiation services.
With Global Client Solutions, customers can expect help with administering payments and disbursements out of their Dedicated Account. The account helps consumers save up to pay off their debts.
The company claims that with a Dedicated Account, the process is more transparent for debt resolution companies because they only have account viewing access. This is to make sure that sufficient funds are in the account before entering into a settlement. Clients can also maintain control over their finances.
24/7 Online Access
Customers can use GCS's web-based information system 24/7 to access account management and reporting opportunities. The system is fully customizable, and updates throughout the day so consumers can manage their accounts more easily. Customers can choose to access their Dedicated Account information and make payments online.
Additionally, balance information can also be viewed online to help both clients and settlement companies track the lump sum accrual progress.
Consumers Control the Account
Consumers fully own and control the Dedicated Account. Consumers can withdraw funds from the Dedicated Account at any time. This special purpose account is not owned or operated by a debt settlement company.
This may help consumers feel more secure, knowing they are always in control of their money.
The Bad
- Not a Direct Provider
- Complaints
- Lawsuits
- Website Lacks Transparency
- Not Accredited
Not a Direct Provider
Unfortunately, Global Client Solutions is not an actual provider of debt settlement programs. Instead, it is an independent third-party working with payment processing.
The company does not have an actual program; it just provides customers who are in a debt settlement program access to payment processing services. As a result, GCS does not provide any negotiation services.
Consumers interested in settling their debts will need to contact a debt settlement company.
Complaints
This company has received multiple complaints from across the board. Some customers also claimed that the company sent them fraudulent checks. According to customers, the company gets one's account information when the fraudulent checks are deposited. The company has also received mixed customer service reviews from past clients.
Lawsuits
Global was involved in a lawsuit filed by the Consumer Financial Protection Bureau (CFPB). The lawsuit claimed that Global was processing illegal debt settlement fees.
The company made it possible for many companies nationwide to charge illegal upfront fees. Apparently, around tens of millions of dollars were processed in fees by Global Client Solutions.
Website Lacks Transparency
The website is not transparent and lacks the most important information. Programs are not clearly outlined, and the website provides no information on prices, fees, minimum debt amount, or a money-back guarantee.
It is assumed that Global Client Solutions does not work with any kind of satisfaction guarantee. Interested consumers will need to make direct contact with the company to find out more information.
Not Accredited
Global Client Solutions lacks accreditations. The company is not American Fair Credit Council (AFCC), or International Association of Professional Debt Arbitrators (IAPDA), accredited.
These organizations regulate the debt relief industry by auditing companies to ensure they are implementing best practices for the industry. They also provide training for debt relief counselors.
It is unclear whether or not the company is FTC compliant. Most top debt relief companies hold some type of accreditation.
The Bottom Line
Global Client Solutions is not a debt settlement company so it does not charge consumers a percentage of the debt. Global Client Solutions is the bank that holds consumer funds on deposit until the debt settlement company reaches an agreeable settlement for less than the full balance owed with the consumer's creditor. Then Global disburses funds to the creditor in compliance with regulatory laws.
Before choosing debt settlement, you should be aware that the settlement process negatively affects your credit score and settled debts are marked as "settled" on your credit report. The amount of debt forgiven is also taxable. Depending on your situation and how you want to approach your debt, debt consolidation or debt management may be a better fit.
Global Client Solutions offers a unique way to help customers make payments for their debt settlement program. While the company is not an actual provider itself, it does add an additional approach to the process, with its Dedicated Account.
This bank account separates consumer funds from debt settlement companies. Even with this feature though, the cons outweigh the pros. The website deeply lacks transparency, and Global lacks accreditations.
Multiple people claim Global to be a scam, and the company has been involved in legal issues. Finally, GCS does not provide any actual debt relief services for individuals with credit card debt.
We recommend choosing a more reputable and transparent company for debt settlement assistance.
