Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Addie Espinoza

Freedom Debt Relief has been awesome. It is easy to enroll your debt and they are very friendly and willing to work with if something comes and you need to move your payment date to a different day.

6 years ago

Reply from Freedom Debt Relief

Addie, thank you for your awesome review. We do our best to assist our clients with whatever they need. If at any time you have any questions or concerns regarding your account with us please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 23rd, 2020

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Barbara Charlotte, NC

They're very informative for everything that was going on. I have a dashboard and look at it myself. Basically every time I've had a problem with something I can reach somebody on the phone.

6 years ago

Reply from Freedom Debt Relief

Hi Barbara! We are happy to see you are navigating through the program successfully! The Client Dashboard is a great way to keep track of the progress of your negotiations and receive updates, so we are glad that you have been utilizing it. Thank you for choosing Freedom Debt Relief to meet your financial needs!

Apr. 22nd, 2020

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Terri Ponca City, OK

They negotiated and got my debt half or less. I get emails, they send me monthly statements through email. They just always keep you up to date on everything. They've always been helpful.

6 years ago

Reply from Freedom Debt Relief

Congratulations on your progress, Terri! It's an honor to be a part of your journey. We are also glad to hear you feel well supported by us and look forward to the day you become financially free. Thank you for choosing Freedom Debt Relief.

Apr. 21st, 2020

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Delbert Cleburne, TX

They're really courteous and take care of everything going on with their role. If you have any questions or anything or any problems, they take care of everything. They constantly keep in contact and try to get settelments.

6 years ago

Reply from Freedom Debt Relief

Guiding our clients toward financial freedom as quickly as possible is a top priority for us, Delbert. Thank you for sharing how pleased you are with our efforts! Please continue to reach out to Client Services at (800) 655-6303 with any questions regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals!

Apr. 21st, 2020

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Stephen Morganfield, KY

Customer service answers all my questions very rapidly. They email me quite regularly and I had a telephone call at least one a week from them. Very satisfied and very grateful.

6 years ago

Reply from Freedom Debt Relief

Terrific feedback! Thank you for sharing, Stephen. We believe communication greatly contributes to the success of our clients. Congratulations on reaching financial freedom! Thank you for choosing Freedom Debt Relief as your guide.

Apr. 21st, 2020

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Yan Los Angeles, CA

I think they did a great job. When I called them about the coronavirus situation that I have no income coming in my business they really couldn't do anything as far as the creditors are concerned because they're a third party. I can understand that but still. Customer service has always been there to answer questions and do the job on time.

6 years ago

Reply from Freedom Debt Relief

We're happy to help, Yan. It is disappointing to hear we were unable to provide any alternative options. We greatly appreciate your understanding! Please continue to check back with us other options may become available that were not before. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 21st, 2020

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Barbara Jean Reading, PA

They are always good on explaining things. I was once with somebody else and they didn't do what they were supposed to but I talked to the guy and he explained on how it works.

6 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Barbara. We're glad to hear we were successful in providing clarity. It's also rewarding to know you reached out to our Client Services team when assistance was needed. We encourage you to continue connecting with us any time you have questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.

Apr. 21st, 2020

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Maria Espinoza

I feel that I can trust freedom debt relief to help me to be debt free and keep me inform of what I need to do to help them process my case more faster and also I like when they email me when I need to make a decision right away

6 years ago

Reply from Freedom Debt Relief

Maria, thank you for your kind review. We are so thrilled that we could be part of the resolution to your debt. If you ever have any questions or concerns please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Apr. 18th, 2020

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Phito

I've been with FDR for 2 yrs now and when I first got on board I had about 5 accounts that needed to be settled. I now have only 2 accounts left to settle, they have done a very Good job. Professional n courteous everytime there's been any verbal communication.

6 years ago

Reply from Freedom Debt Relief

Phito, thank you! We are so pleased to know we have been able to help you with your financial need to become debt-free. We can't wait to get you to your graduation path, continue to keep up the great work! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 21st, 2020

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T. M

They were prompt with getting my debts settled except for one which turned into a fiasco and me getting letters from court and going to mediation and this wine on for over a year so that was not a good thing and I thought should have been handled better by freedom debt relief. I felt they dropped th

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts about our program. We cannot apologize enough for what you have experience with a legal account. Being that Freedom Debt Relief is not a law firm we are limited to the help we can provide on these kinds of accounts. However, we do have legal protection and other resources to assist us in these circumstances. If you are concerned about your account please call Client Services at (800) 655-6303.

Apr. 18th, 2020

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Vilma Takamine

Ive had a good experience with freedom so far, ive been a client for 1 year, customer service works very well with me when I've had to make certain changes to my account. They're always there to help and give advice.

6 years ago

Reply from Freedom Debt Relief

Vilma, thank you for your generous feedback. We are so thrilled to be able to assist you. If you ever have any questions please call Client Services at (800) 655-6303.

Apr. 10th, 2020

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Jose Villegas

Freedom Debt Relief gives you easy to understand information, written and oral. I alwaya receive good customer service when I have questions about my FDR program. I really believe I made the right choice with them.

6 years ago

Reply from Freedom Debt Relief

We are so grateful for your kind words, Jose. We love being able to provide our clients with great service as well as an affordable solution to their finances. Please reach out to our Client Services department at (800) 655-6303 if you need anything in the future. We are here to support you no matter what! Thank you for letting us be your partner on your journey to a debt-free future.

Apr. 9th, 2020

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Kenneth Roadman

Once you stop creditor payments, the initial creditor phone calls, E-mails, and "snail mail communications can be overwhelming. A sense of relief happens when settlements begin to occur approximately 4 months into you plan.

6 years ago

Reply from Freedom Debt Relief

Kenneth, we appreciate your honest review. We are glad to hear that you have had success in your program. If you need our assistance please call Client Services at (800) 655-6303.

Apr. 3rd, 2020

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Jesse Green Bay, WI

When your close to finishing your program Freedom Debt Relief will keep stringing you along to keep getting money from you. If any of your debt is settled through their law firm you will have to do the work yourself to get things paid off in one lump sum. You have to keep calling and stay on top of them or they will keep taking from you for as little ng as they can.

6 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for expressing your concerns with us, Jesse. We are constantly working to better our client's experience in our program. Please understand our settlement fees are a bigger savings than having to pay your creditors the full balance of the debt owed, plus the interest, plus any additional fees they charge. If you would like to discuss this matter more in-depth, please reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2020

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Linda Palmer

My experience with FDR has been very rewarding. All of the representatives have been sincere and helpful and I would recommend this service to anyone in the position I was in.

6 years ago

Reply from Freedom Debt Relief

Linda, thank you for your thoughtful feedback. We are so honored to be your debt settlement company. We look forward to your continued success, and if you ever have any questions please call Client Services at (800) 655-6303.

Mar. 26th, 2020

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Susan Rueschhoff

I needed help with my credit card debt and contacted Freedom Debt Relief. They have helped me and I appreciate their help. They have me on a plan that works and is easy for me to meet the financial arrangement.

6 years ago

Reply from Freedom Debt Relief

Susan, thank you for your kind review regarding your account with us. We are so glad you decided to choose us to be your debt settlement company. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Mar. 25th, 2020

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Anonymous

My experience has been good except the fee. I managed to raise funds personally without FDR mobilizing any funds on my behalf yet the fees collected remain the same. I wish there will be some discount if I was able to pay off on my own

6 years ago

Reply from Freedom Debt Relief

We appreciate your feedback. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 17th, 2020

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Amalia Teller

It has been a great experience in all aspects, great customer service and over all my debts are getting paid and my credit is getting a lot better thanks to all the negotiations done by Freedom Dent Relief

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Amalia. We're glad our program has helped you during the time that this hardship has occurred. Please lean on us if you have any questions or concerns by contacting Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 17th, 2020

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Carolyn Ray Malloy

There is NO assistance on how to contact 2 settled accounts which have not sent out 1099-C. My requests receive the same "canned response" with the add on of contact IRS. All we need to complete our 2019 taxes is a way to contact these accounts. Surely they have a phone # which we are not privy to. Last year received one on 4/13 letter and form dated 01/31/2019 and envelope the type which did not get postmarked. HELP below reflects this issue with a boost for great service on all other matters

6 years ago

Reply from Freedom Debt Relief

We are so sorry that you feel this way, Carolyn. We are never intending to make things harder for our clients. If you are still having a concern about this, please contact Client Services at (800) 655-6303 so we can get you the help you need. Thank you for choosing Freedom Debt Relief!

Mar. 17th, 2020

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David

They are extremely good and negotiate lower rates than I could do myself. I am very satisfied and would recommend them to anybody. They are very cooperative and give me feedback in everything they do.

6 years ago

Reply from Freedom Debt Relief

David, thank you for your review regarding our program. We are so excited to have another satisfied client. Our goal is to help you become debt-free, and if you ever have concerns about your account with us please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Mar. 18th, 2020

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Eric Hammers

The peace of mind that my debts are being negotiated by people who know how to deal with creditors gives me peace of mind. And the service is far more affordable than what I was paying to my creditors before.

6 years ago

Reply from Freedom Debt Relief

Eric, we are grateful for your review. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need our assistance please call Client Services at (800) 655-6303.

Mar. 18th, 2020

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Floyd McClung Jr

It went well, creditors did not threaten or bother me. Time being complete was great and amount each would settle for was good.. Freedom Debt Relief ept me up todate and very professional

6 years ago

Reply from Freedom Debt Relief

Congratulations, Floyd, on successfully completing our debt-relief program! You should be very proud of the hard work and dedication it took for you to obtain financial freedom. Awesome job! From all of us here at Freedom Debt Relief, we wish you the absolute best and a sound financial future.

Mar. 19th, 2020

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John D Tyson

They are very good at what they do, caring and professional. Keep you up to date constantly. Have reduce my debts tremendously and improve my credit score. I'll recommend them to others for their debt issues..

6 years ago

Reply from Freedom Debt Relief

John, we are so honored that you choose us to be your debt settlement company. We look forward to your completion, and if you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom Family.

Mar. 19th, 2020

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MW

I have had a great experience with FDR. They were open and upfront with me from the beginning. Just took some patience and perseverance on my part. All my debts have been settled. Great company!!!

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us. It's so rewarding to hear how we have been able to assist you in reaching your financial goals. If at any time you have any questions or concerns regarding your account with us please call Client Services at (800 655-6303. Thank you for being the best part of Freedom.

Mar. 19th, 2020

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Valerie

I have been with FDR for less than a year. They have been very helpful with my debt problems. I know there is no way that I could have accomplished what has been done so far by myself.

6 years ago

Reply from Freedom Debt Relief

Hi Valerie, thank you for your review. You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 17th, 2020

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Vickie

Great company. Always there for me and ready to answer any questions I have. Doing all the hard work for me. Has relieved so much stress and annoying notices. Helping me get back in right track. Settlements take time and patience. Freedom debt relief has been with me all the he way. Thank you so much for being there.

6 years ago

Reply from Freedom Debt Relief

Thank you for your review, Vickie. We look forward to your continued success with the program! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!

Mar. 17th, 2020

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Terri Hearne, TX

It's just little steps but it's a big goal. I am still in the progress and I have a couple of years to go because it is the plan with the minimum payment. When we call, we get answer right away.

6 years ago

Reply from Freedom Debt Relief

Terri, thank you for your review. We know that reaching your desired financial goals can be tough at times, however, we will be rooting you along the way to your financial freedom. If you ever have any questions or concerns regarding your account with us please call Client Services at (800) 655-6303.

Mar. 13th, 2020

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Harvey Enola, PA

I can now get out of debt a lot quicker. I needed help and they almost immediately were able to start negotiating and getting a lower rate. They get back to me right away if I have any questions.

6 years ago

Reply from Freedom Debt Relief

Harvey, we are so glad to have you in the program. We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom family.

Mar. 12th, 2020

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Rebecca

It has been my experience that you should try to pay more than what they budget you out in the beginning. I have had two (so far) debtors to sue me and want to take me to court. However with being said the lawyers they ask you to get in the beginning are hands on it! You just have to go through the humiliation of a constable showing up at your work. Thankfully the constable was nice and told me if it's too good to be true then it is.

6 years ago

Reply from Freedom Debt Relief

Rebecca, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Jul. 13th, 2020

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Daniel

Is very good except sometimes when we called for any problem some people don't know nothing we have to cancel and called next day for another person but in general we are happy is slow but secure

6 years ago

Reply from Freedom Debt Relief

Hi Daniel! We appreciate your feedback. We are constantly looking for areas of opportunity when improving our client's experience. We do want to be sure that the information being given stays constant for our clients. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2020

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5 Pricedale, PA

So far I am quite satisfied with what they are doing. I am definitely impressed. They keep in touch with me and have good communication. It takes a lot of stress off of me and I like that.

6 years ago

Reply from Freedom Debt Relief

Ronald, we appreciate it. Our goal is to ensure our clients are up to date with the success of their program. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

Mar. 1st, 2020

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5 San Antonio, TX

Best decision I made in 2019. I was browsing facebook one day and I saw them and I called and ever since the first call, everything has been so easy and professional. I have no problems with them. I am actually impressed.

6 years ago

Reply from Freedom Debt Relief

We value your feedback, Elizabeth, and would like to thank you! We love to provide our clients with amazing customer service while assisting them to a debt-free future! If you ever have any questions, call us at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

Mar. 1st, 2020

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Jean Whitaker

Wonderful! They explain everything to my understanding. No rush.just slow and easy so you know just exactly what is going on. Easy access to the site on internet so you are kept up to date on everymove made.

6 years ago

Reply from Freedom Debt Relief

Jean, thank you! We can't wait to help you along this journey. We look forward to supporting our clients and being their advocate to a debt-free future. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Mar. 1st, 2020

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Adrienne Amos

Great! They have done exactly what they said they would do right from the start. They are easy to talk to and more than willing to answer any and all questions. Best thing I ever did concerning my financial picture,

6 years ago

Reply from Freedom Debt Relief

Adrienna, thank you so much! Our team of professionals works hard to build a relationship with you so you can be as comfortable as possible while we guide you to your graduation path. If you ever have any questions, please reach out to us at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!

Feb. 27th, 2020

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Tara Clark

So far they have been great. They have been able to cut what I owe in half and have given me a payment option that allows me to pay half of what I originally owed. The company is friendly and easy to work with.

6 years ago

Reply from Freedom Debt Relief

Tara, thank you for your review. We look forward to your success in our program. If you ever have any questions please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Feb. 26th, 2020

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Sonya Valiente

Scary at first but they walked me through it and I felt more comfortable. I had to follow their guidelines to be successful. I closed all my accounts and did not answer credit card calls.

6 years ago

Reply from Freedom Debt Relief

Sonya, we appreciate your review. We are so happy to hear that we can help you with your debt, and we will be rooting you along the way to your financial freedom! If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.

Feb. 14th, 2020

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Jeanne

Of you listen to what they say when you call you will find that they are very honest about what they do and how they do it. It's a tough road to go but one needed when in this situation.

6 years ago

Reply from Freedom Debt Relief

Jeanne, thank you for your review. We are so excited to be apart of your journey in becoming debt-free. We encourage you to call Client Services at (800) 655-6303. If you ever need assistance on your account with us. Thanks for being the best part of Freedom!

Feb. 14th, 2020

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Judy

Unfortunately this is my second time working with Freedom Debt Relief. Both times the process was very smooth and easy. It was a stressless process. Everyone was very patient and helpful. I have recommended FDR to family.

6 years ago Edited January 7, 2026

Reply from Freedom Debt Relief

Judy, thank you for your review. We are so excited to see how our program will help you. If you ever have any questions please call Client Services at (800) 655-630.

Feb. 14th, 2020

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SylviaTiru

Taking the money from my account is great. However on the flip side I had to shut down answering my home phone and my cellphone. Both phones are constantly ranging from 7am till after 9 pm. I called and was told this is something you go through.

6 years ago

Reply from Freedom Debt Relief

Sylvia, we are so sorry that you dealing with creditor contact. We understand completely how frustrating it can be. Although we would love to stop the harassment altogether, we cannot stop them from doing their job in trying to collect on a debt. However, we do have some resources on how to deal with creditor calls on your Client Dashboard under the program resources section. Remember you can visit your Client Dashboard at . If you need further assistance please feel free to contact Client Services at (800) 655-6303.

Feb. 9th, 2020

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Tammy

The stress of keeping up with all of theses payments from numerous credit cards, paying more than the minimum and still only paying off the interest, has been lifted. I finally see light at the end of the tunnel!

6 years ago

Reply from Freedom Debt Relief

Tammy, we are so happy to hear that we could assist you in your situation. Our greatest accomplishment is helping our clients reach their financial goals. We are so excited to see your progress. If you ever have any question please call Client Serivces at (800) 655-6303.

Feb. 9th, 2020

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Kelly

So far, excellent! Courteous and make sure i understand what I am being told. I love the fact that my collection letters have stopped coming to my house. Thank You for that.

6 years ago

Reply from Freedom Debt Relief

Kelly, we are so happy to hear about how we have helped your situation. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at . Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Feb. 9th, 2020

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Roberta

They follow through very fast. They've done wonders with my problems with my debt and they were very courteous and concerned. They work well with their customers and keep in contact with phone calls and emails. I enjoyed it.

6 years ago

Reply from Freedom Debt Relief

Roberta, thank you for your feedback about our company. We are so thrilled to hear that you have had a great experience in our program. We strive to make the process comfortable and easy for all our you ever need assistance please call Client Services at (800) 655-6303.

Feb. 7th, 2020

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Lucinda

I don't like not being able to pay off everything but I am glad I have the knowledge it is getting done. They are taking care of things and always available to answer questions.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive feedback! Thank you, Lucinda, for sharing your experiences with us. We are glad to hear how much you're enjoying your time with us. We're especially glad to hear all of your questions and concerns have been addressed. Please continue to reach out to us when assistance is needed. Thank you for choosing Freedom Debt Relief.

Feb. 6th, 2020

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Sixto

I would recommend Freedom to about anybody who is going through financial hardships. This is a good way to get your credit back online. They help a lot and are very polite, professional, and friendly.

6 years ago

Reply from Freedom Debt Relief

Thank you for recommending our services to others! We're thrilled, Sixto, to be a part of your debt-free journey. Please let us know if you ever have questions regarding your account information. You can also chat with us live from your Client Dashboard at . Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Feb. 6th, 2020

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Linda

The person I talked to was gracious and so understanding and so helpful. Each time I would call with a question, it was always addressed readily and if they didn't have an answer, they would call me back. I feel really reassured about the process.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experiences with us, Ms. Linda. It's always rewarding to hear clients share their questions and concerns have all been answered. Keep in mind you can view the details of your account any time by logging into your Client Dashboard at . Thank you for choosing Freedom Debt Relief!

Feb. 6th, 2020

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John

Very pleased with Freedom Debt Relief. I make the payment and they've reduced my debt a lot. They keep you informed about what is going on and are always willing to listen to me even if I call day after day.

6 years ago

Reply from Freedom Debt Relief

We are thrilled to hear, John, how pleased you are in our program. Making sure our clients enjoy their experiences with us is a top priority! As you continue the journey, we encourage you to also continue reaching out to our Client Services team anytime assistance is needed with your account. You can also chat with us live from the Client Dashboard at . Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Feb. 6th, 2020

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Debbie

They have released so much of my debt and every time a debt is settled, they send an email. Communication is great and I'm given clear and concise information. It has been a great blessing.

6 years ago

Reply from Freedom Debt Relief

Debbie, we are so pleased to hear that you are satisfied with our services. We strive to always provide our clients with as much detail as possible, as we understand that finances can be a very touchy subject. Please call Client Services at (800) 655-6303.

Feb. 5th, 2020

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Charlie La Porte, IN

To free me of some of my debts I though it was a great idea to try out Freedom Debt Relief. They take care of my situations and made a way for me to continue along with my everyday life.

6 years ago

Reply from Freedom Debt Relief

Charlie, thank you for your review. We are so thrilled to have another satisfied client. We look forward to your achievements, and if you ever have any questions regarding your account with us please call Client Services at (800) 655-6303.

Feb. 5th, 2020

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Laura Lawton, OK

I found the people to be very knowledgeable and very helpful with my situation. They were very friendly and had all the answers to the questions I asked. I received emails all the time letting me know what's going on.

6 years ago

Reply from Freedom Debt Relief

Laura, thank you for your kind review. We enjoy having you in the program and assisting you in becoming debt-free. As always, if you ever have any questions or concerns regarding your account with us please call Client Services at (800) 655-6303.

Jan. 31st, 2020

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Debra Baltimore, MD

Glad I signed up with them. They seem to do a decent job. I don't get a lot of communication from them when they are in the negotiation process. So I'm not sure how things are going unless I go online and log in. There's no reaching out to me.

6 years ago

Reply from Freedom Debt Relief

Debra, we appreciate you sharing your thoughts about our program. Trust us when we say if we had the manpower to reach out to each of our clients we would. However, we don't so we provide the Client Dashboard so that you have access to check your updates right at your fingertips. As always if you ever have any questions regarding your account you can call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Jan. 31st, 2020