Name: Freedom Debt Relief
Rating: 4.8

check_circle

Verified Customer

star star star star star

Winston Williams Pompano Beach, FL

They emailed me all the time, and sometimes I would call to know what was going on, so I was very much informed. Working with the associate was a good experience, they guided me throughout the whole process. It's a good company to work with. They communicate well and I will recommend them to anyone who needs their service.

7 years ago

Reply from Freedom Debt Relief

We are so happy to hear that you had such a great experience with our program, Winston. Our greatest accomplishment is helping clients resolve their debt. We enjoy having you in the program and assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Aug. 20th, 2020

check_circle

Verified Customer

star star star star star

Roxanna De Las Mercedes Miranda Pineville, NC

They were very prompt and they called me as soon as they had one of my creditors completed. I'm glad I signed up with them. Actually, my father did the same thing, and he was very successful with his case. I had a great experience. They worked quickly with me and my creditors.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive experience with us, Roxanna! We are happy we can be of assistance to you! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 26th, 2020

check_circle

Verified Customer

star star star star star

Cheryl Malato Frisco, TX

I found the process and their system easy to understand. The costumer service agent I spoke with was very user friendly as well. They kept me updated through their client portal and through emails. I am very satisfied with the outcome.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive feedback, Cheryl! Our goal is to ensure our clients are feeling comfortable and confident with us at all times! We are also glad to hear that you are utilizing your Client Dashboard. It is a great tool for our clients to use, for staying up to date with their success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 26th, 2020

check_circle

Verified Customer

star star star star star_border

Michael Silver Hartselle, AL

After 4 years of hellish kidney dialysis, I used up my credit cards. I decided to call Freedom Debt Relief to get some help, and I don't regret it. They always had a reasonable answer for me, and every time a problem popped up, they seemed to solve as much as possible. They were very reliable and I would recommend them to anybody that may be going through similar issues I went through.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Michael! We are happy to hear that you are pleased with the results of the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 27th, 2020

check_circle

Verified Customer

star star star star star

Wendell March Surprise, AZ

Somebody referred me to Freedom Debt Relief, and so far, it's been very good! I had trouble with the internet portal to check the progress of my case, so I had to call them personally to get the updates. I'm just glad I did it; it's a very good program!

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Wendell! We are happy to hear from another satisfied client! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 27th, 2020

star star star star star

Richard Slack

The very friendly and knowledgeable support from the support line and the hours of service.

3 weeks ago

Reply from Freedom Debt Relief

Thank you for your review, Richard!

Nov. 7th, 2024

star star star star star

Rochelle L Haines

Haven't even made my first deposit. Too soon to really know how much this will save me

3 weeks ago

Reply from Freedom Debt Relief

Hi Rochelle, welcome to your program!

Nov. 6th, 2024

star star star star star_border

Mistie Lamb

The customer service was outstanding. The customer rep I worked with was amazing in explaining everything to me.

4 weeks ago

Reply from Freedom Debt Relief

Thank you for your kind words, Mistie! We’re thrilled to hear that our customer service team provided you with outstanding support and clear explanations. Your satisfaction is our priority, and we’re here to help you every step of the way!

Oct. 29th, 2024

check_circle

Verified Customer

star star star star star

Angela

They kept me informed about my account and answer all my questions

2 months ago

Reply from Freedom Debt Relief

Angela, we are happy to hear that you appreciate our communication methods to keep you updated. Thank you for choosing FDR!

Sep. 19th, 2024

check_circle

Verified Customer

star star star star star

Robert Valdovinos

They are very easy to use over a tough period of trying to reduce debt for all!

2 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, Robert! We’re glad to hear that our program has been easy to use during a challenging time. We’re here to help you every step of the way in reducing your debt!

Sep. 19th, 2024

check_circle

Verified Customer

star star star star star

Kevin

Great company always friendly and helpful customer service pt

2 months ago

Reply from Freedom Debt Relief

Thank you for your review, Kevin!

Sep. 19th, 2024

check_circle

Verified Customer

star star star star star

Pamela

I had a fantastic experience! The team explained everything clearly and followed through on their promises. They were upfront and provided all the information I needed. Overall, I feel excited about the service and highly recommend it!

2 months ago Edited September 13, 2024

Reply from Freedom Debt Relief

Pamela, thank you for sharing your experience. Keep up the great work!

Sep. 19th, 2024

check_circle

Verified Customer

star star star star star

Patricia

Very quickly got my first arrangement handled . Looking for more to come

2 months ago

Reply from Freedom Debt Relief

Congratulations on the first settlement, Patricia. Keep up the great work!

Sep. 19th, 2024

check_circle

Verified Customer

star star star star star

Cheryl Latham

Great customer service and support to get me through this tough time

2 months ago

Reply from Freedom Debt Relief

Hi Cheryl, we are happy to hear that our team ha been able to help you when you needed it most! Keep up the great work!

Sep. 13th, 2024

check_circle

Verified Customer

star star star star star_border

Cynthia Jordan

I will be glad when it’s over, I hope it all works out. I still get 10-15 calls a day. Stressful

2 months ago

Reply from Freedom Debt Relief

Cynthia, we understand creditor calls can be frustrating, we encourage you to use the resources in your dashboard to help guide you through those tough conversations. Please let us know how we can continue to support you!

Sep. 13th, 2024

check_circle

Verified Customer

star star star star star

Mary McCreary

2 months ago

Reply from Freedom Debt Relief

Hi Mary, thank you for sharing your experience and your progress!

Sep. 12th, 2024

check_circle

Verified Customer

star star star star star

Eric Gibson

Exceptional customer service very satisfied with the service provided

2 months ago

Reply from Freedom Debt Relief

Thank you for sharing your satisfaction with our team, Eric!

Sep. 12th, 2024

check_circle

Verified Customer

star star star star star

Albert Shipp

Everything I was told was true. How fast they settled my first debt!

2 months ago

Reply from Freedom Debt Relief

Hi Albert, we are happy to hear about your first settlement!

Sep. 11th, 2024

star star star star star

Paul Domenick (Padilla) New York, NY

I joined Freedom Debt Relief about four months ago because I needed to consolidate my growing debt. I found them on the Forbes top five organizations for consolidation debt, and I called all of them. Out of all five, I chose Freedom Debt Relief because they were upfront, called me back immediately, were willing to work with my unique circumstances, and got me enrolled almost immediately. Furthermore, I've had to do very little work. I simply stopped auto-payment on some of my debt and haven't answered any of my debt collectors. Why? Freedom will explain all of that to you. Last, whenever I have needed advice on anything, they email me back almost immediately with easy, laymen's language, and I couldn't be happier. I have complete trust in this company, and I can't wait until all my debt is paid off. Patience is worth it, and I was still able to hold on to a couple of small accounts to manage on my own. Freedom means...well...freedom. Freedom gives you all the power and decisions related to your account. I highly suggest you choose them.

9 months ago

Reply from Freedom Debt Relief

Hi Paul, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

Feb. 23rd, 2024

star star star star star

jacqui s Bohemia, NY

What i disliked is that there are times when there seems to be a lack of communication within certain departments, i.e. customer service and the negotiation departments, as well as the fact that when you upload documents and you call to advise the team that you have uploaded documents that are urgent, it doesnt get addressed or should i say, acknowledged. I have to call to advise representatives that i had uploaded documents and i have not heard from anyone, can someone address this matter urgently. My loans were being negotiated at one point, rapidly and creditors were sending me letters to counteract the negotiations. there is also the ledger/accounting procedure. this need to be much clearer for clients to understand properly, because my monthly deposits are automatically withdrawn and there will be times when i see "loans" are being deposited, and there were at least one or 2 occasions with a creditor where negotiations fell through yet i was charged fees and when it went through again for the same amount of money, i was charged fees again. I had to be consistent in calling and following up and had to be checking almost daily to ensure that things were going or moving after i authorized payments. There are other discrepancies like customer service, one or 2 members got rude and hung up on me and almost tried to "reprimand" me when i was explaining my situation.

9 months ago

Reply from Freedom Debt Relief

Hi Jacqui, thank you for bringing this to our attention. We are sorry to hear that you had poor encounters with our team. We would love the opportunity to speak with you if you have the time.

Feb. 8th, 2024

star star star star star

Lisa Redmon

The sign up was embarrassing for me but freedom made me feel great about my decision and made signing up easy so ty

1 month ago

Reply from Freedom Debt Relief

Lisa, thank you for your review. Please do not ever feel embarrassed about taking the steps to do what is best for you and your financial freedom! We're glad to hear that Freedom Debt Relief made the sign-up process easy and helped you feel comfortable with your decision. Your satisfaction is important to us, and we're here to support you every step of the way!

Oct. 29th, 2024

star star star star star

Allison Dominguez

Easy, fast and reliable. I’ve never had any issues when it comes to my program or if I have any questions.

1 month ago

Reply from Freedom Debt Relief

Allison, we are happy to hear that you are satisfied with our service!

Oct. 22nd, 2024

star star star star star

Robert Smith

You took over and done all the work after I once contacted you, plus it helped pay off my debts quicker.

1 month ago

Reply from Freedom Debt Relief

Thank you for your feedback, Robert! We’re so glad to hear that we were able to take over and handle the work for you after you reached out. It’s great to know that our process helped you pay off your debts quicker. Making things easier for our clients is what we strive for, and we’re happy that you had a smooth experience. If you need any more assistance along the way, we’re always here to help. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

star star star star star

Valesa Jackson

I have no dis like.I love knowing that I have opportunities to be debt free from some credit card debts.

1 month ago

Reply from Freedom Debt Relief

Thank you so much for your kind words, Valesa! We're thrilled to hear that you’re enjoying the peace of mind that comes with working toward being debt-free. It’s great to know that the program is providing the opportunities you need to reduce your credit card debt. We're here to support you every step of the way, and we’re excited to see you continue on your path to financial freedom. Thanks for choosing Freedom Debt Relief!

Oct. 10th, 2024

star star star star star

Steve Simonson

The quickness of getting started, and getting thi gs going. I've already removed my first settlement.

1 month ago

Reply from Freedom Debt Relief

Steve, congratulations on your first settlement! Keep up the great work!

Oct. 22nd, 2024

star star star star star

Sarai Gonzalez

I like that Freedom Debt Relief keeps me updated on all important information about the progress of my case and accounts.

2 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, Sarai! We're glad to hear that you appreciate our updates on your accounts. Keeping you informed is a top priority for us. If you have any more questions or need assistance, don’t hesitate to reach out. Thanks for choosing Freedom Debt Relief!

Oct. 10th, 2024

star star star star star

Cynthia Leeper

Freedom debt relief has been very helpful. They are very professional and work hard on lowering and getting my debt paid!

2 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Cynthia! We're thrilled to hear that you've had a positive experience with our team. We're committed to helping you lower and pay off your debt as quickly as possible!

Sep. 19th, 2024

star star star star star

Sarah

I had an excellent experience with the customer service; they were proactive and quick to address my needs. Switching to Freedom Debt Relief from my previous company was a great decision. In just a couple of months, I've noticed a remarkable difference in the support and service provided. Highly satisfied!

2 months ago Edited September 5, 2024

Reply from Freedom Debt Relief

Sarah, thank you for sharing your experience with the team! Keep up the great work and please let us know how we can continue to support you!

Sep. 11th, 2024

star star star star star

David McClain

They are working hard to help me recover from the lowest I have ever been in my life. I truly appreciate everything they have done.

2 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, David. We’re deeply committed to helping you through this challenging time, and it means a lot to us that our efforts are making a difference. We’re here to support you every step of the way, and we truly appreciate your trust in us as you work towards financial freedom!

Sep. 4th, 2024

check_circle

Verified Customer

star star star star star_border

Sandra

I just wish it went a little quicker on my accounts so I would not have to say I will get you money as soon as I can. They don't seem to believe me.

4 months ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts with us, Sandra. We understand that waiting for your accounts to be settled can be challenging, especially when you're eager to resolve your financial commitments. We are happy to hear that you are looking to help accelerate your program by adding additional funds, keep up the great work!

Jul. 19th, 2024

check_circle

Verified Customer

star star star star star

Ashley Signor

I love how simple it was to get the help I needed. Payments are affordable and taken care of for you.

4 months ago

Reply from Freedom Debt Relief

Hi Ashley, we are happy to hear that you are satisfied with the convenience of the program!

Jul. 15th, 2024

check_circle

Verified Customer

star star star star star

Yolonda Hughes

They have really helped me lower my debt and handle any problems along the way. They've been a life saver.

4 months ago

Reply from Freedom Debt Relief

Thank you so much for your heartfelt review, Yolonda! We are delighted to hear that our services have helped you lower your debt and navigate any challenges along the way. Thank you for choosing FDR!

Jul. 11th, 2024

check_circle

Verified Customer

star star star star star

Yiliana Mompeller Vázquez

FDR helped me when all my hope was lost. I am half way through yet, but I feel I would pay my debts.

4 months ago

Reply from Freedom Debt Relief

Yiliana, thank you for sharing your experience with us. We are deeply touched by your words and are thrilled to know that Freedom Debt Relief could assist you during such a challenging time. Keep up the great work!

Jul. 11th, 2024

check_circle

Verified Customer

star star star star star

Jessica Gordon

Very nice to work with, they are open and honest about the entire process and are always willing to work with me.

4 months ago

Reply from Freedom Debt Relief

Thank you for your kind words and for sharing your experience with us, Jessica! We are thrilled to hear that you found our team nice to work with and that you appreciate our openness and honesty throughout the process.

Jul. 11th, 2024

check_circle

Verified Customer

star star star star star_border

Despina

It takes a while to start seeing things happen but I am now at that fase and it shows that I chose the right people to help me

4 months ago

Reply from Freedom Debt Relief

Despina, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

Jul. 3rd, 2024

star star star star star

Stephen Agosto

I was in this field for a number of years. These folks do what they say they're going to do, and they do it quietly and effectively. I highly recommend them.

3 months ago

Reply from Freedom Debt Relief

Stephen, thank you for sharing your experience with us!

Aug. 21st, 2024

star star star star star

Sherry Duda

They were and are very helpful they answered all my questions and let me know it was safe and secure. I recommend them to anyone feeling overwhelmed. They will help you.

3 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Sherry! We're so glad that you found our team helpful and that we could address all your questions, giving you the confidence that our program is safe and secure. Your recommendation means a lot to us, and we're here to support anyone feeling overwhelmed by debt. If you ever need anything else, please don't hesitate to reach out. We're here to help!

Aug. 21st, 2024

star star star star star

Gloria Dixon

Freedom representatives were very helpful and willing to work with me to help me settle my dept. They were friendly and easy to work with. They were amazing!

3 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Gloria! We're thrilled to hear that our representatives were friendly, helpful, and made the process easy for you. It's our goal to provide support every step of the way. If you need anything else, don't hesitate to reach out. We're here to help you on your journey to becoming debt-free!

Aug. 20th, 2024

star star star star star

Tracie Johnson

FDR has been amazing. In over a year, I have resolved more than 50% of my debt! I am well on my way to being 100% debt-free. Great people who are so helpful!

3 months ago

Reply from Freedom Debt Relief

Tracie, we are happy to hear about your progress! Keep up the great work!

Aug. 20th, 2024

star star star star star_border

JJ Baggies

I like the fact that my settlements are for less than my original balances. I dislike some of the lack of information I was given about the full process and what all goes into what influences the reception of a settlement.

3 months ago

Reply from Freedom Debt Relief

Thank you for your feedback. We're glad to hear that you're pleased with the settlements we've achieved for you. Your feedback is valuable, and we'll work on improving communication to ensure you have a clearer understanding of each step. If you have any specific questions or need further details, please feel free to reach out. We're here to help!

Aug. 12th, 2024

star star star star star

Tyreck Ward

I'm just starting my debt relief journey. So far I've made one payment. The information and guidance I have received up to this point has been excellent.

3 months ago

Reply from Freedom Debt Relief

Hi Tyreck, thank you for sharing your experience with us! We're glad to hear that the information and guidance you've received so far have been excellent. Starting your debt relief journey is a significant step, and we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. We're committed to helping you achieve your financial goals and look forward to working with you throughout this journey.

Jul. 31st, 2024

check_circle

Verified Customer

star star star_border star_border star_border

Tammy

I recently had a mixed experience with this service. There were times when I received helpful assistance and other times when I felt ignored. It was frustrating when I encountered someone who seemed indifferent to my needs. Overall, the inconsistency made it difficult to rely on this service. I found myself feeling like my time was wasted.

6 months ago

Reply from Freedom Debt Relief

Hi Tammy, we are sorry to hear that you felt ignored by our team. We understand how frustrating it can be to feel like your concerns are disregarded. An account specialist will be reaching out to assist you.

May. 14th, 2024

check_circle

Verified Customer

star star star star star_border

Daniel

I've been experiencing some difficulties with tracking my payments and understanding the timeline for transactions. Unfortunately, the lack of clarity has been frustrating.

6 months ago

Reply from Freedom Debt Relief

Daniel, thank you for bringing this to our attention, and we apologize for any frustration or confusion you've experienced regarding tracking payments and transaction timelines. Your feedback is important to us, and we're committed to resolving this issue promptly. We encourage you to reach out to our customer service team for further assistance.

May. 10th, 2024

check_circle

Verified Customer

star star star star star

Stanley Jack Hollander

I like the plan that FDR implemented. The ease of working with you. FDR handles any questions that I may have in a timely manner.

6 months ago

Reply from Freedom Debt Relief

Hi Stanley, thank you for your feedback and for choosing us! We're delighted to hear that you like the debt relief plan we've implemented for you and that you find working with us easy and straightforward.

May. 7th, 2024

check_circle

Verified Customer

star star star star star

Charmaine Caster

Excellent Customer Service! Always available for follow-up and feedback. Thorough, detailed information about the process.

7 months ago

Reply from Freedom Debt Relief

Charmaine, thank you so much for your kind words! We're thrilled to hear that you found our customer service excellent and that we were able to provide thorough and detailed information throughout the process. We truly appreciate your feedback and look forward to serving you again in the future!

Apr. 12th, 2024

star star star star star_border

Yolanda Sharpe

Well I'm still recieving a Lit of Calls from Creditors .

2 days ago

star star star star star_border

robert Smith

It was really easy to apply. I don't have no more to say

1 week ago

Reply from Freedom Debt Relief

Robert, thank you for sharing your experience!

Nov. 20th, 2024

star star star star star

Delecia Joshua

Thank you so much for your help and making share that my debt was taking care of. When I needed to ask a question they are there from Sunday -Saturday. They are very quick to respond to any problem you may have .

3 months ago

Reply from Freedom Debt Relief

Thank you for your kind words! We're delighted to hear that we could assist you in taking care of your debt and that our team was available to answer your questions 7 days a week! If you need any further assistance or have more questions, please don’t hesitate to reach out. We appreciate your trust in us and are here to support you every step of the way.

Jul. 26th, 2024

star star star star star

Soribel Nunez

Excellent I was drowning with my debts I paid almost $3000 a month and I felt that I was not moving forward to go out but someone told me about freedom and it has been the best

3 months ago

Reply from Freedom Debt Relief

Thank you for your amazing feedback, Soribel! We’re so glad to hear that Freedom Debt Relief has been the best solution for you. It’s wonderful to know that we’ve been able to help you manage your debts more effectively after struggling with high monthly payments. Your satisfaction is our priority, and we’re here to support you on your journey to financial freedom. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us!

Jul. 26th, 2024

star star star star star

zoegirl729

The customer service people realize this is a tough time for you and are all very kind encouaging. They listen and do their best to answer all the questions you may have. Never rush you to get off the phone.

4 months ago

Reply from Freedom Debt Relief

Thank you for your kind feedback, Zoe! We’re glad to hear that our customer service team has been kind, encouraging, and attentive during this tough time. We strive to listen carefully and answer all your questions thoroughly without rushing. Your experience is important to us, and we’re here to support you every step of the way. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us!

Jul. 26th, 2024