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Freedom Debt Relief

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9.9

Overall Score

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Kathryn Bullington Florence, AL

Federal Debt Relief have done a great job representing me and helping me relive my debts promptly!

11 years ago

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ron minuard TX

Very very pleased with freedom for helping get me with my debt problems

11 years ago

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Peggy Jones

Sent an email over possible resolution and never heard back

3 months ago

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Reply from Freedom Debt Relief

Hello Peggy, thank you for sharing your feedback. We’re very sorry to hear that you didn’t receive a response to your email. We want to make sure your concern is addressed as soon as possible and encourage you to reach out directly so we can review your situation and provide the help you need. Please reach out to our Client Services department at (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com

Mar. 4th, 2026

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rodolfo ramirez Miami, FL

I liked how quickly and professionally they responded and started working on my case

2 years ago

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Reply from Freedom Debt Relief

Hi Rodolfo, thank you for sharing your experience. We are happy to be able to help you in a timely manner!

Jun. 28th, 2023

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Dave Fortin Kingston, PA

They provide debt consolidation but always call. I'll give them an A for effort and tenacity for sure.

4 years ago

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Reply from Freedom Debt Relief

Thank you for reviewing your experience Dave. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

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Erik Lewis Atlanta, GA

They helped with negotiating a lower payment on several outstanding bills when I was laid off.

4 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Erik. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!

Nov. 10th, 2021

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Lori Dingel

No help and waste of my money and time. Lied too

10 months ago Edited November 8, 2025

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Reply from Freedom Debt Relief

Hello Lori Dingel,
I’m really sorry to hear about your concerns. We understand how frustrating this situation must be for you. It’s important to us that everything is clear and transparent, so let’s get this sorted out. An account specialist will reach out directly, and we’ll review your account to make sure everything is on track. Thank you for choosing Freedom Debt Relief.

Aug. 25th, 2025

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Oscar Ortiz

Because they keep texting me for no reason.

1 year ago

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Reply from Freedom Debt Relief

Hi Oscar, we appreciate your feedback.

Mar. 13th, 2025

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Beverly Sizemore

They are not paying my debt - my credit score has gone down 150 points!!!

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your concerns, Beverly. We understand how frustrating it can be to see changes to your credit score and feel like progress isn't happening as quickly as you'd hoped.
Our goal is to help you resolve your enrolled debts as efficiently as possible. While it’s common for credit scores to be impacted during the debt resolution process, the reduction in debt achieved through settlements can provide the foundation for financial recovery in the long term.

Dec. 6th, 2024

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James Tucson, AZ

Poor customer service, lies nobody will ever see this

3 years ago

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Reply from Freedom Debt Relief

Hi James, we are sorry to hear you feel this way about our service efforts. We would love to speak with you, but we are unable to locate your account with the information provided by this review. Please reach out to us via a private message, with your contact information.

May. 19th, 2023

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James Engelking Spring Hill, TN

Seems to be taking a lot longer than promised!

4 years ago

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Reply from Freedom Debt Relief

Hello, James. We appreciate you taking the time to leave us a review. Rest assured we are working diligently to pay off your last account. We want nothing more than for you to meet your goal of becoming debt-free! If you have further questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2021

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Eze Akoma Richmond, TX

Inconsistent and unreliable in most of what they say and do

4 years ago

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Reply from Freedom Debt Relief

Hello, Eze, We're sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. We will be reaching out to you shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2021

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patricia benner Ennis, TX

cause they let two account drop and I got sued !!!!

4 years ago

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Reply from Freedom Debt Relief

Patricia,
We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

Jun. 30th, 2021

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Larry Cullop Vincennes, IN

Good but some problems with Attorney when settlement occurs

5 years ago

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Reply from Freedom Debt Relief

Hello Larry, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

May. 25th, 2021

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Linda Royston

I feel like I could have done this on my own.

5 years ago

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Reply from Freedom Debt Relief

Hi Linda. Thank you for sharing your feedback with us. You can negotiate with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? We have dedicated our time and resources to help get the best settlements on your behalf. We would love to discuss your account more in-depth so one of our team members will reach out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Jul. 21st, 2020

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Joey

Don't like yr tactics dealing with the creditors

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear about your disappointments in our negotiation efforts. Please know we have been settling debts for our clients for over 16 years. In this time, we've successfully developed relationships with hundreds of creditors. This allows us to obtain the best settlements possible for our clients. If you have questions regarding your account, our Client Services team can be reached by calling (800) 655-6303 for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2020

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John Lucht

Settlement was more than originally owed!

6 years ago

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Reply from Freedom Debt Relief

Thank you for review, John. We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Nov. 1st, 2019

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Donald

AS THE ENDING VERY POOR AND UN PROFESSIONAL AND REALLY NOT HONEST

6 years ago

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Reply from Freedom Debt Relief

Donald, we can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Delilah

Customer Service Representative and Company takes the customers money

6 years ago

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Reply from Freedom Debt Relief

Thank you for providing your thoughts, Delilah. We apologize for any dissatisfaction you have experienced with our program. We assure you, all transaction history is available online and anytime you have questions we are here to give you detailed explanations. A team member will be reaching out shortly. Thank you.

Jun. 27th, 2019

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Terry Jasper, AL

They haven't been the best about contacting me over this past week.

7 years ago

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Reply from Freedom Debt Relief

We're sorry to hear you're having difficulty reaching us. World class customer service is one of our top priorities! If you have questions regarding your account, please call us at (800) 655-6303, email us at or visit us on your client dashboard at . Our agents are available seven days a week and they're ready to help resolve your questions or concerns. Thank you for choosing Freedom Debt Relief.

Dec. 21st, 2018

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John

Of $4000 I've paid, they have kept $2800 infers for themselves.

7 years ago

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Reply from Freedom Debt Relief

John, we're sorry to hear your disappointment with the settlement fees. We would like to go over your account with you and make sure we break down the settlement fees and show you that you're still saving a lot more, than verses paying the creditor 100% of the balance owed plus interest. We're here to help you! Please reach out to our client services department at (800) 655-6303 or for further assistance.

Sep. 18th, 2018

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shannon

Poor communication getting a structured settlement in place

8 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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howard sarquist

they are helping me get back on track and get out of debt with less hassle.

8 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Melissa Garcia

Hassle free service, easily managed online, no complaints.

8 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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mine

i am haveing calls that are not good not getting no money

8 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Amber Patton

They screw people over instead of helping me they make it worse

8 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Nicholas Nashawaty

One of three cards negotiated down 30%. Low payments to creditor on first 12 months.

9 months ago

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Reply from Freedom Debt Relief

Hello Nicholas Nashawaty,

Thank you for taking the time to leave us a review!

We understand that the negotiation and settlement process can feel slow at times, but please know that settlements are dependent on accumulating sufficient funds. As long as we continue to build your dedicated account, we’ll be able to negotiate strong settlements on your behalf.

Our team works hard to ensure that each offer not only reduces your debt but also protects you from having to pay 100% of what’s owed—plus interest and fees. While some creditors may offer what seems like a better deal directly, these offers are often designed to pull you back into high payments and long-term interest.

Rest assured, you’re in good hands and we are focused on securing real, lasting debt relief for you.

Sep. 5th, 2025

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rachel Keylor

They are getting the job done and keep me

10 months ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review Rachel Keylor,
We’re elated to be able to assist you along your debt-free journey. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal.
We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Aug. 11th, 2025

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Phil Meyer

It was good but decided to file chapter 7

11 months ago

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Reply from Freedom Debt Relief

Hi Phil Meyer,

Thank you for taking the time to leave us a review. Thank you for choosing Freedom Debt Relief

Jul. 17th, 2025

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Myca

I have an outstanding debt I have asked for help with. I can't a team from management to help me solve the issue.

11 months ago

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Danielle Hamilton

Overall it’s been good and hoping things in my credit get better .

11 months ago

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Reply from Freedom Debt Relief

Hello, Danielle Hamilton!
Thank you for your review! We’re glad to hear things are going well. We’re here for you every step of the way!

Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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HOLMES MOTORSPORTS

THEY HAVE BEEN GREAT TO WORK WITH SO FAR

11 months ago

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Reply from Freedom Debt Relief

Hello HOLMES MOTORSPORTS,

Thank you for your feedback! We're glad to hear you've had a great experience with us. Looking forward to continuing to work with you.

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Victoria Hayes

Being on a fixed income it would have been nice to have income based payments.

11 months ago

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Reply from Freedom Debt Relief

Hi Victoria Hayes,

Thank you for your feedback! We understand how important it is to have payment options that fit your budget. A Client Experience Specialist will reach out to you for further review. We’re here to help!

Thank you for choosing Freedom Debt Relief

Jun. 24th, 2025

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Karen Smith Dixon, Missouri

Easy and great service. Highly recommend

4 weeks ago

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Reply from Freedom Debt Relief

Hi Karen,

Thank you so much for the highly recommended review! We're thrilled to hear that you found our service both easy and great. Providing a smooth, hassle-free experience for our clients is always our top goal.

We truly appreciate your trust and support!

May. 27th, 2026

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South Martin Branch HOA Sanger, Texas

Do not publish. Cancel! No review. No review. No review. No review. No review. No review. No review. No review. Wrong email address. No review.

4 weeks ago Edited May 27, 2026

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Isaiah Coffey

The reviewing and informing while in the hospital

1 month ago

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Reply from Freedom Debt Relief

Hi Isaiah, thank you for sharing this. We are so glad we could be there to keep you informed and provide some peace of mind during your time in the hospital. We wish you the very best in your recovery and are always here to help. Thank you for choosing Freedom Debt Relief.

Apr. 22nd, 2026

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Chris Gregory

Excellent customer service and great price

1 month ago

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Reply from Freedom Debt Relief

Hi Chris, thank you for the 5-star review! We’re so glad to hear that you’re happy with our pricing and that our team provided you with excellent service. We appreciate your support. Thank you for choosing Freedom Debt Relief.

Apr. 22nd, 2026

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Kimiko Martins San Jose, CA

Customer Review Video

4 months ago

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Reply from Freedom Debt Relief

Hi Kimiko, we know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!

Oct. 17th, 2023

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Nick Taeckens

Just started with them we will see how it goes.

1 year ago

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Reply from Freedom Debt Relief

Hello Nick Taeckens,
Thank you for joining Freedom Debt Relief.

Jun. 23rd, 2025

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Shelton Laughinghouse

It is my pleasure to let you know that Freedom Debt Relief has saved my life

1 year ago

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Reply from Freedom Debt Relief

Shelton Laughinghouse,
Thank you so much for sharing this with us. We're incredibly grateful to hear that Freedom Debt Relief has had such a positive impact on your life. It's an honor to be part of your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Jay Shouse

I'm pleasantly pleased with the actions they have made.

1 year ago

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Reply from Freedom Debt Relief

Hello Jay Shouse,
Thank you for your kind words! We're so glad to hear you're pleased with the progress. We're here to continue supporting you every step of the way. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Christopher Dragula

Good company to work with however the process takes longer than expected.

1 year ago

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Reply from Freedom Debt Relief

Hello Christopher Dragula,
We're glad to hear you've had a positive experience working with us. We understand that the process can take time, and we truly appreciate your patience as we work to help you achieve your goals. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Keena G

Gave me rom to breathe again and finally get out of debt

1 year ago

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Reply from Freedom Debt Relief

Hello Keena G.
We’re so happy to hear that we could help give you some breathing room and get you on the path to being debt-free. Keep pup the good work. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Mario Leon

I don’t have access to from my laptop, it’s blocked me all the time,

1 year ago

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Reply from Freedom Debt Relief

Hello Mario Leon,
I’m sorry to hear you’re having trouble accessing your account from your laptop. Let’s get that sorted out for you! Please reach out to our support team so they can help resolve the issue as quickly as possible. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Joseph Corace

Just Started with them, will see how things go

1 year ago

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Reply from Freedom Debt Relief

Hello Joseph Corace,
We're excited to have you on board and look forward to helping you reach your goals.

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Kevin Ramsey

Very helpful and knowledgeable about debt.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, Kevin Ramsey! We're glad you found our team helpful and knowledgeable. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Magda Alvarez

Exellent good comunication very profesional

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, Magda Alvarez! We're glad to hear you had a great experience with our communication and professionalism. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Henry Cedres

Great company they really work with you for your needs!

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, Henry Cedres! We're so glad to hear that we were able to work with you to meet your needs. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Neil

Customer service and the easy use of the portal.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, Neil! We're glad to hear you're happy with our customer service and the ease of using the portal. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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James Espiritu

Quick and easy. No hassle approach to settling debts

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, James Espiritu! We're glad to hear you found the process quick and easy. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025