Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Oscar Ortiz

Because they keep texting me for no reason.

1 year ago

Reply from Freedom Debt Relief

Hi Oscar, we appreciate your feedback.

Mar. 13th, 2025

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Verified Customer

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Beverly Sizemore

They are not paying my debt - my credit score has gone down 150 points!!!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your concerns, Beverly. We understand how frustrating it can be to see changes to your credit score and feel like progress isn't happening as quickly as you'd hoped.
Our goal is to help you resolve your enrolled debts as efficiently as possible. While it’s common for credit scores to be impacted during the debt resolution process, the reduction in debt achieved through settlements can provide the foundation for financial recovery in the long term.

Dec. 6th, 2024

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James Tucson, AZ

Poor customer service, lies nobody will ever see this

2 years ago

Reply from Freedom Debt Relief

Hi James, we are sorry to hear you feel this way about our service efforts. We would love to speak with you, but we are unable to locate your account with the information provided by this review. Please reach out to us via a private message, with your contact information.

May. 19th, 2023

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Verified Customer

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James Engelking Spring Hill, TN

Seems to be taking a lot longer than promised!

4 years ago

Reply from Freedom Debt Relief

Hello, James. We appreciate you taking the time to leave us a review. Rest assured we are working diligently to pay off your last account. We want nothing more than for you to meet your goal of becoming debt-free! If you have further questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2021

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Eze Akoma Richmond, TX

Inconsistent and unreliable in most of what they say and do

4 years ago

Reply from Freedom Debt Relief

Hello, Eze, We're sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. We will be reaching out to you shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2021

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patricia benner Ennis, TX

cause they let two account drop and I got sued !!!!

4 years ago

Reply from Freedom Debt Relief

Patricia,
We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

Jun. 30th, 2021

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Larry Cullop Vincennes, IN

Good but some problems with Attorney when settlement occurs

4 years ago

Reply from Freedom Debt Relief

Hello Larry, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

May. 25th, 2021

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Linda Royston

I feel like I could have done this on my own.

5 years ago

Reply from Freedom Debt Relief

Hi Linda. Thank you for sharing your feedback with us. You can negotiate with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? We have dedicated our time and resources to help get the best settlements on your behalf. We would love to discuss your account more in-depth so one of our team members will reach out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Jul. 21st, 2020

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Joey

Don't like yr tactics dealing with the creditors

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear about your disappointments in our negotiation efforts. Please know we have been settling debts for our clients for over 16 years. In this time, we've successfully developed relationships with hundreds of creditors. This allows us to obtain the best settlements possible for our clients. If you have questions regarding your account, our Client Services team can be reached by calling (800) 655-6303 for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2020

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Verified Customer

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John Lucht

Settlement was more than originally owed!

6 years ago

Reply from Freedom Debt Relief

Thank you for review, John. We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Nov. 1st, 2019

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Donald

AS THE ENDING VERY POOR AND UN PROFESSIONAL AND REALLY NOT HONEST

6 years ago

Reply from Freedom Debt Relief

Donald, we can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Delilah

Customer Service Representative and Company takes the customers money

6 years ago

Reply from Freedom Debt Relief

Thank you for providing your thoughts, Delilah. We apologize for any dissatisfaction you have experienced with our program. We assure you, all transaction history is available online and anytime you have questions we are here to give you detailed explanations. A team member will be reaching out shortly. Thank you.

Jun. 27th, 2019

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Terry Jasper, AL

They haven't been the best about contacting me over this past week.

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear you're having difficulty reaching us. World class customer service is one of our top priorities! If you have questions regarding your account, please call us at (800) 655-6303, email us at or visit us on your client dashboard at . Our agents are available seven days a week and they're ready to help resolve your questions or concerns. Thank you for choosing Freedom Debt Relief.

Dec. 21st, 2018

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John

Of $4000 I've paid, they have kept $2800 infers for themselves.

7 years ago

Reply from Freedom Debt Relief

John, we're sorry to hear your disappointment with the settlement fees. We would like to go over your account with you and make sure we break down the settlement fees and show you that you're still saving a lot more, than verses paying the creditor 100% of the balance owed plus interest. We're here to help you! Please reach out to our client services department at (800) 655-6303 or for further assistance.

Sep. 18th, 2018

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shannon

Poor communication getting a structured settlement in place

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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howard sarquist

they are helping me get back on track and get out of debt with less hassle.

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Melissa Garcia

Hassle free service, easily managed online, no complaints.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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mine

i am haveing calls that are not good not getting no money

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Amber Patton

They screw people over instead of helping me they make it worse

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Phil Meyer

It was good but decided to file chapter 7

8 months ago

Reply from Freedom Debt Relief

Hi Phil Meyer,

Thank you for taking the time to leave us a review. Thank you for choosing Freedom Debt Relief

Jul. 17th, 2025

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Myca

I have an outstanding debt I have asked for help with. I can't a team from management to help me solve the issue.

9 months ago

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Danielle Hamilton

Overall it’s been good and hoping things in my credit get better .

9 months ago

Reply from Freedom Debt Relief

Hello, Danielle Hamilton!
Thank you for your review! We’re glad to hear things are going well. We’re here for you every step of the way!

Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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HOLMES MOTORSPORTS

THEY HAVE BEEN GREAT TO WORK WITH SO FAR

9 months ago

Reply from Freedom Debt Relief

Hello HOLMES MOTORSPORTS,

Thank you for your feedback! We're glad to hear you've had a great experience with us. Looking forward to continuing to work with you.

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Victoria Hayes

Being on a fixed income it would have been nice to have income based payments.

9 months ago

Reply from Freedom Debt Relief

Hi Victoria Hayes,

Thank you for your feedback! We understand how important it is to have payment options that fit your budget. A Client Experience Specialist will reach out to you for further review. We’re here to help!

Thank you for choosing Freedom Debt Relief

Jun. 24th, 2025

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Thomas Mccrea

It's going ok I would recommend them to other people

9 months ago

Reply from Freedom Debt Relief

Hello Thomas Mccrea,

Thank you for your feedback! We’re happy to hear things are going well, and we truly appreciate your recommendation. If you ever need anything or have more questions, don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief

Jun. 24th, 2025

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TJ KEENER

they are easy to work with. easy to contact

10 months ago

Reply from Freedom Debt Relief

Thank you for your review, TJ!

May. 28th, 2025

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Greg Carpenter

Everything is going well, maybe just a bit quicker 😊

11 months ago

Reply from Freedom Debt Relief

Hi Greg, thank you for your feedback!

May. 13th, 2025

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Larry Vinyard

Knocking off bills as promised and on timely manner

11 months ago

Reply from Freedom Debt Relief

Hi Larry, we are happy to hear about your progress!

May. 13th, 2025

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Ljfelser

The ease of setup and handling of the account information

11 months ago

Reply from Freedom Debt Relief

Thank you for your feedback!

Apr. 29th, 2025

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carmelle mcgill

I loved the customer support that I received

11 months ago

Reply from Freedom Debt Relief

Hi Carmelle, thank you for sharing your satisfaction with our service efforts!

Apr. 21st, 2025

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Robert Coleman

Y’all are doing things backwards. You should be paying the smaller debt first and get them out of the way

11 months ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts with us, Robert. We completely understand your perspective and appreciate your input. Our negotiation strategy is based on several factors, including creditor behavior, urgency, and the potential for larger savings. While it might seem more straightforward to tackle smaller debts first, our goal is to maximize your savings and get the best possible results overall. We’re always happy to review your program with you and answer any questions about the process, an account specialist will be reaching out to you.

Apr. 22nd, 2025

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Roberto Solorzano

Like, everything no issues at all with customer service.

2 months ago

Reply from Freedom Debt Relief

Hello Roberto, thank you for sharing your experience! We’re so glad to hear that everything has been smooth and that you’ve had no issues at all with our customer service team. Providing clear communication and reliable support is very important to us, and your feedback truly means a lot. We appreciate you being part of the program and taking the time to leave a review.

We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com for account updates

Mar. 4th, 2026

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Jeffrey Allen Ritter

Ease to which the overall experience they have,

5 months ago

Reply from Freedom Debt Relief

Thank you, Jeffrey! We’re thrilled to hear that your overall experience has been easy and smooth. Making this journey as simple and stress-free as possible is our top priority. We’re here to support you every step of the way toward financial freedom!

Oct. 17th, 2025

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Cheryl McIntire

Good communication, fairly quick results on account.

5 months ago

Reply from Freedom Debt Relief

Thank you, Cheryl! We’re glad our communication and quick results are making a difference for you. We’re here to keep things moving smoothly!

Oct. 17th, 2025

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JL Baldwin

great service to use on debt payment to creditors

5 months ago

Reply from Freedom Debt Relief

Thank you, JL! We’re happy to hear our service is making your debt payments easier and more manageable. We're here to support you every step of the way toward financial freedom!

Oct. 17th, 2025

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Steven J Seay

Great Customer Service, knowledge is power

8 months ago

Reply from Freedom Debt Relief

Hello Steven J Seay,

Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Judy Jackson

I am very happy with results so far. I get to be debt free.

8 months ago

Reply from Freedom Debt Relief

Hello Judy Jackson,

We’re elated to be able to assist you along your debt-free journey. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Vienza Sanchez

Very happy very happy very good very good

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Vienza!

Apr. 10th, 2025

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Carol Albright

Explain everything and answer my questions.

1 year ago

Reply from Freedom Debt Relief

Hi Carol, we are happy to hear that you felt supported!

Apr. 10th, 2025

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William Reynolds

Very friendly Answers questions and helpful

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, William!

Apr. 10th, 2025

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andrea biro

I just signed up and already got the first settlement!

1 year ago

Reply from Freedom Debt Relief

Congratulations on your first settlement, Andrea!

Apr. 7th, 2025

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Marsha McCloud

So very friendly and explained things well

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Marsha!

Apr. 4th, 2025

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Dorothy Funderburk

I very thus far with the service im getting

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Dorothy.

Apr. 4th, 2025

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Ron Dowler

I liked everything you are trying to do.

1 year ago

Reply from Freedom Debt Relief

Ron, thank you for trusting FDR!

Apr. 2nd, 2025

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Wanda Rosson

Easy to work with. And very polite handling my debt

1 year ago

Reply from Freedom Debt Relief

Hi Wanda, thank you for your kind words and trust!

Apr. 2nd, 2025

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MARY

Doing everything they said they would!!!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Mary!

Apr. 2nd, 2025

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Nikki May

It’s easy and they work fast for you! Be patient.

1 year ago

Reply from Freedom Debt Relief

Thank you for your words of encouragement, Nikki! Thank you for choosing FDR!

Mar. 28th, 2025

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Debra Cutolo

I like how easy it is and how helpful it is.

1 year ago Edited June 5, 2025

Reply from Freedom Debt Relief

Thank you for your feedback, Debra! We're happy to hear that our team provided clear explanations and answered all your questions. Transparency and support are key in your journey to financial freedom, and we're here for you every step of the way!

Mar. 28th, 2025

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darlene gowdy

Very satisfied with the results and easy to work with

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Darlene!

Mar. 25th, 2025

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joann patton

So far, it's been pleasure doing business with you

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Joann!

Mar. 26th, 2025