Name: Freedom Debt Relief
Rating: 4.8

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KatB Tampa, FL

My cm Ken has been fabulous! Quick and precise responses when I have questions, extremely thorough and very knowledgeable. I'm happy to be working with FDR.

1 year ago

Reply from Freedom Debt Relief

Kat, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jul. 26th, 2023

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Rob Young West Bend, WI

I like the fact that updates are provided regularly. I received a lawsuit on one and the person I spoke to told me there was nothing they could do for me. Then, an attorney contacted me on their behalf, out of the blue and worked to resolve my case.

1 year ago

Reply from Freedom Debt Relief

Hi Rob, it is great to hear that our legal partners have been able to help you with this matter!

Jul. 26th, 2023

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Inez Charles Dover, DE

I love FDR's commitment to quality and excellence! Each representative I have dealt with was the consummate professional. All are knowledgeable and patient.

1 year ago

Reply from Freedom Debt Relief

Hi Inez! Thank you so much for sharing this wonderful feedback with us! We are so excited to share it with our team and can't thank you enough for choosing us. Keep up the great work!

Jul. 21st, 2023

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Joey Maples Nashville, TN

This is a great program if you are struggling from paycheck to paycheck. Yes the phone calls are annoying but in the end result you will be satisfied. Thank you FDR

1 year ago

Reply from Freedom Debt Relief

Hi Joey! Thank you so much for sharing your experience with us. We totally agree that those phone calls can be really tough and we are so thankful that you have seen your hard work and commitment to the program pay off!

Jul. 19th, 2023

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Brian Walled Lake, MI

They're very helpful and they want you to succeed with their program. Anytime you have a question they are there to help and always put you in the right direction!

1 year ago

Reply from Freedom Debt Relief

Thank you for this wonderful feedback, Brian! We appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.

Jul. 19th, 2023

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kerri morales Ponte Vedra, FL

The customer service with FDR is not compared! They helped me with no shaming and made me feel like there could be a light at the end of the tunnel. Highly recommend!

1 year ago

Reply from Freedom Debt Relief

WOW, what a compliment! Thank you so much, Kerri! This means so much to us and we can't thank you enough for sharing your success with us. Amazing work, we are so proud of you!

Jul. 18th, 2023

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Greg Ahmann Marshall, MN

They are friendly, they were very informative and everyway that like like to really know their job. But they keep you up-to-date. I keep you up-to-date.

1 year ago Edited July 17, 2023

Reply from Freedom Debt Relief

This is great to hear, Greg! We will be sure to pass this positive feedback along to our Customer Service team. Thank you for trusting us and taking the time to share your experience.

Jul. 18th, 2023

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Patricia Tesch

As of now, I'm still new to the program. I have already settled 1 debt and hopefully will be debt free in a few years. I'm excited to have Freedom Debt assisting me.

1 year ago

Reply from Freedom Debt Relief

Hi Patricia, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jul. 5th, 2023

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Eileen Maes Albuquerque, NM

We have been happy with the service we had received with the amount of time it took to get our debt taken care of and the customer service was awesome

1 year ago

Reply from Freedom Debt Relief

Hi Eileen, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jun. 21st, 2023

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Margaret Sarabia Rancho Cucamonga, CA

Iam new client and I talked to customer service about how the service works and their where very helpful explained. Each question were answer polite and great with me.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us Margaret, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Jun. 8th, 2023

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Elizabeth Schude Las Vegas, NV

I’m not one to give bad reviews but I had to disclose. Customer service is not knowledgeable with hard questions. I noticed a pattern, if they do not know the answer they hang up and many reps there have done so. They had a rating system for over a year that they mention when the call ends and that did not work every time. Recently they just fixed the rating system after a call which hopefully will alleviate employees there hanging upon people. I have invested time with this company or I would have changed. Buyers be aware. It’s unfortunate they only get basic training and have a hard time answering EASY- SIMPLE mathematical questions to help with your situation. I’m looking forward to finishing doing business with this company.

1 year ago

Reply from Freedom Debt Relief

Elizabeth, we are sorry to hear you feel this way about our team. An account specialist will be reaching out to you.

Jun. 7th, 2023

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Gabriela Maddox San Antonio, TX

When I called FDR I did not know what to expect. I was treated with respect and kindness. I will always be greatful and will refer FDR. Thank you for making my life better

1 year ago

Reply from Freedom Debt Relief

Hi Gabriela! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

Jun. 6th, 2023

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Danny McCulley College Park, MD

A good experience with Freedom Debt, a great stress reliever. There always touch base with me to make sure we’re onboard with there programs and all is good. Thank you Freedom for what you guys do.

1 year ago

Reply from Freedom Debt Relief

Hi Danny, thank you for sharing your satisfaction with our service efforts!

Jun. 6th, 2023

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Ivelise Perez Tampa, FL

I’m very satisfied with Freedom, it’s jut so simple. My payment is made to them and they do all the work. Debts are being settled and I couldn’t be happier.

1 year ago

Reply from Freedom Debt Relief

Hi Ivelise, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

Jun. 5th, 2023

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Dale Mills Houston, TX

Every one@FDR is courtèous and very professional at what they do to help people wìth problems like what i have. The llan dept goes out of the way .to help

1 year ago

Reply from Freedom Debt Relief

Dale, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Jun. 6th, 2023

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Joe w Ocala, FL

Beware of this company. They will not tell you about the heap of trouble you will be in with the IRS once your debts are settled. For every dollar they settle dour debt under the owed amount you will owe income taxes on. I settled 45k of debt for 25k which was great however I was never told I would owe income taxes on the 20k difference! 2 years after the program I get a certified letter from the IRS stating I owe 8,900.00 in taxes for cancelation of debt and I have 45 days to pay it. I called Freedom Debt and they said sorry about your luck suckered. So by the time you pay your fees and interest to them and the back taxes you really aren't being helped that much.. Beware of what they hide. Ps a lot of the canceled debt will be sold to Collection agencies who will do the same thing but it could be 2,3 or even 4 years later they report it to the IRS!

1 year ago

Reply from Freedom Debt Relief

Hi Joe, we are sorry to hear this has happened to you. We disclose the possibility of 1099C forms with our clients during enrollment. Please contact customer service if you have any other questions.

Jun. 5th, 2023

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Lindzhansen Bradenton, FL

I feel as though I was duped into paying a large amount of money and the settlements have taken forever effecting my credit and the charges and fees associated with the so called settlement amount are barely less than the original. All my money is just being paid out mostly to fees and then 10-25 monthly payments are being made yet I have over 7400 dollars in my dedicated account. I’m still getting collection letters and I’m fed up with how long and how unsuccessful I feel this whole process has been. I feel like I could have just taken my own money and paid one off at a time. At least gotten a consolidated loan. I’m so frustrated with this and thought my credit would be better but three years now and not even half of my debts are settled. I wish someone would call me to discuss how unhappy I am and try to find a way to fix this because the math does not add up and I work in accounting for a living.

1 year ago

Reply from Freedom Debt Relief

Hi, we are unable to locate your account based on the contact information provided by this review. We would like to address your concerns, please contact our customer service team.

Jun. 5th, 2023

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Maria Juarez Las Vegas, NV

All services where provided as told. Agent always explained the procedure. As thing are done and offers are made the send us the customer a immediate request for approval

1 year ago Edited December 18, 2023

Reply from Freedom Debt Relief

HI Maria, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Jun. 1st, 2023

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Debra Duncan Mansfield, LA

At first I thought it wasa mistake cause my credit score flop. But now I'm glad I did. It's coming up slowly an the negotiation is awesome. I'm glad I stayed with FDR

1 year ago

Reply from Freedom Debt Relief

Hi Debra, thank you for sharing your experience with us! We are glad to see you are happy with your progress!

Jun. 1st, 2023

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Sherwin Lewis Gallup, NM

The monthly payments is one of the best options to make, for paying your debts down. Freedom Debt Relief is helping me paying off my debt and have already paid one off.

1 year ago

Reply from Freedom Debt Relief

Hi Sherwin, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

May. 24th, 2023

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Verified Customer

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Sharon Roberts

Even though I’ve had enough money in my dedicated account, FDR still hasn’t paid off my debts. They were holding onto the money, even though they had agreements on most of my debt. It’s like they wanted to keep that money in their account, to pad their own pockets. They didn’t begin paying my debts at all , until I called to complain about it. Now, the very last debt they keep increasing. There is something very wrong here.

1 year ago

Reply from Freedom Debt Relief

Hi Sharon, we are sorry to hear you feel this way about a possible delay. We are unable to find your account with the contact information provided by this review. We encourage you to reach out to our customer service team.

Jun. 1st, 2023

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Carolyn Houston, TX

There is absolutely nothing I dislike. FDR is so wonderful, they settle debts quickly. It is an amazing experience. I'm so happy with Freedom Debt Relief.

1 year ago

Reply from Freedom Debt Relief

Carolyn, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

May. 19th, 2023

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C Martinez Clearlake, CA

It is a hopeful solution ,that I can leave the debt burden behind. It is difficult to make deposits, and not using any credit. However, there is progress and it is a good strategy.

1 year ago

Reply from Freedom Debt Relief

We love to see your progress! We look forward to obtaining the best outcome for you across all of your accounts!

May. 9th, 2023

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Cpa4flight Hendersonville, NC

It is too difficult to communicate questions or concerns I’ve had and you have not been responsive to my chat messages. On a positive note, I’m happy to see some progress being made.

1 year ago

Reply from Freedom Debt Relief

Hi, we are unable to locate your account with the information provided on this review. We would love the opportunity to discuss your concerns. Please reach out to customer service so we can further assist you.

Apr. 27th, 2023

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Richard Knight Houston, TX

Nobody ever talked about closing the accounts ! not in the initial interview , sign up, or in the literature or online . I talked to 2 people about it and they were very vague and said you can but its better not too so in the mean time its accrued me more debt.

1 year ago

Reply from Freedom Debt Relief

Hi Richard, we are sorry to hear you feel this way. We are unable to locate your account with the information provided by this review. Please contact our customer service team to clarify the stats of your accounts.

May. 2nd, 2023

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Jeannette Thompson Cleveland, TX

I like that I started with Freedom Debt Releif. They have taken great strides with helping me with my debt problem. I love the work they are doing for me. . So far so good. Keep up the great work. Thanks a lot

1 year ago

Reply from Freedom Debt Relief

Hi Jeannette, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

Apr. 17th, 2023

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Jane Lawless

This company has been great with helping me get rid of my debt and a very timely manner. So thankful that they are able to work with me and get this resolved.

1 year ago Edited March 21, 2024

Reply from Freedom Debt Relief

Hi Jane, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Apr. 17th, 2023

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Shemmy the Avid reader The Bronx, NY

well it's only been 3 months since I been a client with the Freedom Debt Relief program and already 3 settlements have been approved. I think that is pretty good progress.

1 year ago

Reply from Freedom Debt Relief

Hi Shammy, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Mar. 15th, 2023

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Aaron Hughes

So far so good they are very helpful and attentive. My debts are being reduced and paid off. Two more years and I'm debt free thanks freedom debt relief 🙏

1 year ago Edited July 19, 2024

Reply from Freedom Debt Relief

Hi Aaron, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 10th, 2023

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Caitlin Sheffy Livingston, TX

They are doing everything they said they would. I am so happy with how hands on they are and all I have to do is make my monthly payments and they take care of everything.

1 year ago

Reply from Freedom Debt Relief

Caitlin, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Mar. 10th, 2023

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Dora

I loved the great service provide! Yet there was a horrible glitch in one of the debtors, they never got notified of FDR taking charge of my bills! It cost much anguish and anxiety to being served to court! Had they taken care of that promptly then the original would not have reach the amount it did!

1 year ago Edited January 10, 2024

Reply from Freedom Debt Relief

Hi Dora, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

May. 17th, 2023

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Pauline Wierenga

I love the why you guys get right in there and help. I’m always so nervous until I see that you are starting get things done. I know your going to to this for me.

1 year ago

Reply from Freedom Debt Relief

Hi Pauline, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

Mar. 6th, 2023

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Morgan Miller Raleigh, NC

Deposits/Fees/Creditor Payments listed on website DON'T match personal bank statements reviewed by multiple individuals. Fees FAR outweigh payments to creditors and use up most of the "dedicated account", leaving barely anything going towards settlement payments. Repeated requests to have account terminated and be removed from their program have been ignored or disregarded. So many issues with this program, if I had known it was this poor of a program I never would've enrolled. It has done far more damage to my credit and payment progress than it has helped. Sounded too good to be true, because it is!

1 year ago

Reply from Freedom Debt Relief

Hi Morgan, we are sorry to hear you are unhappy with our service efforts. An account specialist will be reaching out to complete your request.

Mar. 3rd, 2023

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franchott l hawkins Mesquite, TX

A five rating yes, thay get rite down to business on your creditors,all so thay have short classese that give you education free to learn how to stay free of Dept.

1 year ago

Reply from Freedom Debt Relief

Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.

Feb. 28th, 2023

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Brenda Kapowitz Boardman, OR

Thank goodness for FDR. just knowing they were handling things took a lot of stress off me. they have done alot for me. They are always there to help.

1 year ago

Reply from Freedom Debt Relief

Hi Brenda! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Feb. 24th, 2023

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Mike Tayoan Mesa, AZ

I was kind of skeptic about FDR, but they proved me wrong and settled one of my debt within a month of me joining them. I am grateful to encounter FDR. Thank you

1 year ago

Reply from Freedom Debt Relief

Hi Mike, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Feb. 15th, 2023

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Lyn Smith Ithaca, NY

FDR helped me immensely! I was floundering in more debt than I could handle and they worked with the companies to reduce the debt. My monthly payment was manageable.

1 year ago

Reply from Freedom Debt Relief

Hi Lyn, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

Jan. 27th, 2023

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Danielle Grasso Modesto, CA

Very easy to use and the staff is helpful. They do all the hard work you just make your monthly payments or more and over time your debts are paid off!

1 year ago

Reply from Freedom Debt Relief

Hi Danielle! Thank you so much for sharing your review with us and we are so pleased to hear that you are happy with your results. Thank you for trusting us!

Jan. 24th, 2023

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Cynthia Estep Baton Rouge, LA

I love dealing with them I just wish they would contact my creditors sooner so they can stop the phone calls!! Other than that I have no problem with them!!

1 year ago

Reply from Freedom Debt Relief

Hi Cynthia, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

Jan. 20th, 2023

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Jennie Moreno Austin, TX

I was unsure as to consolidate my debt but I am so glad that I did! I’ve only been enrolled for 4 months and already there has been progress! I have had no problems.

1 year ago

Reply from Freedom Debt Relief

Hi Jennie, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

Jan. 20th, 2023

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Shameka Green Hopkinsville, KY

What I liked about this company. I liked mostly was the commutation. Being able to have a live chat with customer service or emailing them & getting a reply back so fast.

1 year ago

Reply from Freedom Debt Relief

Hi Shameka! Thank you so much for reaching out to us to share your experience. We want to congratulate you on being debt free! Amazing work in our program, we wish you nothing but continued success.

Jan. 20th, 2023

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Denise Edwards Birmingham, AL

In the experience I’ve had so far with Freedom I will say they have proven to be professional, effective and efficient in helping me to resolve my debt situation.

1 year ago

Reply from Freedom Debt Relief

Hi Denise, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.

Dec. 30th, 2022

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Robin Raber Athol, ID

FDR was not great at all about my debt as it was shrinking! This could have been a really positive point for me! They also did d not communicate very well! I constantly had to call to get the information that I wanted each month!

1 year ago

Reply from Freedom Debt Relief

Hi Robin, we appreciate your feedback. We do our best to make sure our clients are updated on their dashboard so that they can receive updates anytime anywhere. We will take your feedback as a learning opportunity for future members.

Dec. 30th, 2022

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Jordan San Diego, CA

I wasn’t to sure at first thought maybe it was fake and my money would go missing in a few months but than I started to see progress on my debt, which is when I knew it was a legit company.

1 year ago

Reply from Freedom Debt Relief

Hi Jordan, congratulations on your program progress! We are so happy to hear that we exceeded your expectations and wish you continued success. Thank you for sharing with us!

Dec. 19th, 2022

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Donna Vondran Jonesboro, AR

FDR was very helpful to me during an extremely difficult time. It took me awhile to pay off my debt. I am not sure I could have done it without their help.

1 year ago

Reply from Freedom Debt Relief

Hi Donna, thank you so much for taking the time to leave us a review and for trusting us throughout your program. We know it is not easy and we want to congratulate you on your success - YOU did it!

Dec. 14th, 2022

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Maureen Bethlehem, PA

I am pleased to finally not be hounded by collectors and I feel good when I ay my money every 2 weeks because I know it will eventually get me out of debt

1 year ago

Reply from Freedom Debt Relief

What a relief! That is amazing, Maureen. We know that getting out of debt is not an easy or short process but we also know that it will be so worth it when you get to the finish line! You are doing a great job, keep up the great work!

Dec. 14th, 2022

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Kimmy Becker IL

FDR has helped me tremendously with my credit card debt. My first settlement was successful in 3 months!! A huge weight has been lifted! Thank you FDR

1 year ago

Reply from Freedom Debt Relief

Kimmy, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Dec. 9th, 2022

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William Hinnrichs Merrill, WI

Easy to do business with. Found me an easy, doable way to pay off debts. My creditors would not work with me in cutting interest, lowering payments or setting up workable schedule. FDR did.

1 year ago

Reply from Freedom Debt Relief

William, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Dec. 9th, 2022

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Valerie Davis Guymon, OK

Customer service was great, I was in desperate need of help and they were there for me! Thank you for helping me conquer something I didn’t ever think I could!

1 year ago

Reply from Freedom Debt Relief

Valerie, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Dec. 9th, 2022

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Dreama Humes-Wilks Kansas City, MO

Beware most of this you could do on your own without the outrageous fees. They advise you to stop paying on your debt and let them negotiate - great right... But for example, I had one card enrolled balance of $1398.00 they negotiated it to $829 mind you the credit card offered me a 50% reduction without fees but I sucked it up and stood by the Freedom debt relief thinking, in the end, it would all work out. The settlement fee was $349.50 now bringing the amount paid to $1178.50 mind you again had I handled this with the company directly the amount would have been less than $700 altogether. Another one... enrolled amount of $6,203.00 they did a reduction of 50% great right that again any one of us could do.. the fee for them was $1550.75 for them to go back & forth come on guys.. The breaking point was when I did the math and realized I paid them $4262.75 just to settle a debt that I could have done it better on my own than the others at the same debt I had to remove from my profile as the amount they tried to negotiate for was the amount the debt is/was. I lost it when I called last week to get the amount needed to be done I made 1 extra payment to avoid being charged ever again. I logged in today to see that I got charged the monthly fee of $21.95 yet again mind you the above total does not include the $21.95($1119.45 total for monthly fees) a grand total spent not including debt - $5382.20 for them to spend a couple of hrs if that every 6-9 months sending emails come on. PEOPLE BEWARE THIS PLACE IS A SCAM don't be fooled by the great pitch its not all its looks to be.

2 years ago

Reply from Freedom Debt Relief

Hello Dreama, we are sorry to hear about your poor experience. We strive to provide the best service and when we fall short we want to know, in order for us to use your feedback as an opportunity to learn and improve. An account specialist will be reaching out to address any questions you may have. Thank you for being a valued member of Freedom Debt Relief.

Nov. 29th, 2022