Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Julie L.

The customer service is next to none. Always there when I have a question. Amazingly upbeat.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing, Julie! We're so glad to hear how pleased you are with our level of customer service. We hope to continue providing you with a world-class experience every time. Keep in mind you can also chat with us live when logged onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Dani Paige

Very friendly, helpful. They took time to explain everything. The flexibility is also appreciated.

6 years ago

Reply from Freedom Debt Relief

Hello Dani,

We appreciate your review. Freedom Debt Relief is proud to assist you in becoming debt free and we will continue to answer any questions or concerns that come along the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Samuel Len Wenzel Punta Gorda, FL

Excellent the company has done everything they promised and are very easy to work with

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review, Samuel. Freedom Debt Relief is definitely the best debt resolution option and we will continue to stay true to our word. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Johnnie Dudley Newark, DE

Great. Customer Service Representatives can always answer any questions I may have.

6 years ago

Reply from Freedom Debt Relief

Thank you for posting your feedback, Johnnie. We are very glad to hear you have had a great experience with our Client Advocates thus far and we are looking forward to seeing you debt free. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Tracey Rooney Mechanicsburg, PA

Good so far. One debt paid off, yet not sure if it's taken off my credit report .

6 years ago

Reply from Freedom Debt Relief

Congratulations on your first settlement with us! This is a huge milestone and you should be very proud! We certainly are. If you have any questions about the settlement or your account in general, please do not hesitate to reach out to client services at (800)655-6303 or via email at for assistance. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 19th, 2019

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Verified Customer

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Kathleen M Johnson Hartford, WI

They have been very helpful and have answered all of my questions every time I call them.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive feedback, Kathleen. We're glad to hear we've always been able to answer your questions to your satisfaction. Also, it has been our pleasure to accompany you on this journey. We encourage you to continue contacting client services as other questions and/or concerns come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 19th, 2019

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Verified Customer

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Patricia Boldman Kentland, IN

Awesome! They were always very prompt with answers and courteous when I called.

6 years ago

Reply from Freedom Debt Relief

Congratulations on successfully completing our program, Patricia. We could not be happier for you or prouder of your efforts! Thank you for sharing the great experiences you've had when contacting client services. We wish you the best and brightest financial future. Thank you for allowing Freedom Debt Relief to accompany you on this journey.

Mar. 19th, 2019

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Verified Customer

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Nate Hatcher SR Nashville, TN

I could not have negotiated any relief settlement without the help I got from Freedom Debt Relief.

6 years ago

Reply from Freedom Debt Relief

Thank you for the feedback, Mr. Hatcher. However, we could not negotiate the enrolled balances without your dedication and sacrifice. Congratulations on the successes you've had with us so far. We are excited to witness your progression toward a debt free future. Be sure to let us know if any questions or concerns come up for you. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!

Mar. 19th, 2019

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Verified Customer

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thomas Tarpley, TX

very friendly customer service and seem to be concerned about getting you debt free

6 years ago

Reply from Freedom Debt Relief

Excellent review, Thomas. Freedom Debt Relief strives to provide world-class customer service to all of our clients and we are overjoyed to hear of your experience. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Brianna Reed Albuquerque, NM

It's been great, though the escalating sucks when they're trying to get in contact with a law firm.

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear you're not having the greatest experience with our escalation efforts. Please understand that communicating and negotiating with legal firms can be a bit more challenging then when negotiating a balance with a 3rd party collector or the original creditor. Rest assure, we are doing everything in our ability to resolve the legal balance. For updates regarding our negotiation efforts, we ask that you reach out to client services at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Mar. 19th, 2019

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Verified Customer

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Maria Anita Stacy Henderson, NV

Freedom Debt Relief has been a life saver. Always there to answer any questions.

6 years ago

Reply from Freedom Debt Relief

This is great feedback, Maria. Freedom Debt Relief is very pleased to work on your accounts and we will continue to ease your mind while you become debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Sally Jo Tenney Lake Shasta, CA

Fantastic! No worries. Just follow the client dashboard for up-to-date information.

6 years ago

Reply from Freedom Debt Relief

This is great to hear, Sally. We are very glad to hear your program has run smoothly so far and we greatly recommend to continue using the Client Dashboard through the remainder of your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Jose The Bronx, NY

They really work for you. If you owe a lot of money, they can help you pay it in a couple years.

6 years ago

Reply from Freedom Debt Relief

We appreciate the strong vote of confidence, Jose. Keep in mind you are able to view the details of your account at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 16th, 2019

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Verified Customer

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Char

Never ever did they ever give me wrong information. They were on the money everytime.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Char! We're happy to hear that you've received answers to any questions or concerns you've brought to our attention! We're always here to help you and any time you have questions for us, please reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Jessica Tyre

Very easy process, you just sign up, provide some information, and let FDR do the rest.

6 years ago

Reply from Freedom Debt Relief

We're pleased to hear that you're satisfied with the services we provide you, Jessica! Our program is easy to follow and we're confident in your success! Should you have questions about your account in the future, please reach out to our knowledgeable client services team. Give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Jack Lyons

Everyone has always been very helpful and courteous.They really helped me out of a real mess.

6 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for your positive review, Jack! We're here for you any time you have questions for us! Client services are in-house seven days a week and can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Krista Lacey

Really great!! In six months I had my first settlement mans now working on the rest!

6 years ago

Reply from Freedom Debt Relief

Congratulations on your first settlement, Krista! We're looking forward to seeing you reach your next milestone! In the meantime, please feel free to reach out to us when you have questions about your account! Simply call, (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Margaret Norris

Handle things in a timely order. My credit score is going up, Dedt handle in timely order.

6 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Margaret! We're delighted to hear that your credit score is moving forward positively! Should you have questions for us about your account in the future, please feel free to contact our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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marcus hunt

the debt getting paid off and the way people really care about you and your future

6 years ago

Reply from Freedom Debt Relief

You're absolutely right, Marcus! We are about your success and we're looking forward to helping you reach your next milestone! If you have any questions for us in the meantime, please feel free to reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Mary Sciulli

Great experience with Freedom Debt Relief, their people and their promises kept.

6 years ago

Reply from Freedom Debt Relief

We're delighted to hear that you've had a fantastic experience with us thus far, Mary! We're here for you every step of your debt-free journey and any time you have questions for us, please reach out to client services! They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Pamela May

Excellence service and very great results. Challenging but very rewarding in the end

6 years ago

Reply from Freedom Debt Relief

Hi Pamela! Thank you for taking the time to leave us a review! We are proud to hear you are happy with the results provided! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 5th, 2020

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Verified Customer

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Paula List

Excellent communication. We are being kept well informed as we work our way through the process.

6 years ago

Reply from Freedom Debt Relief

We assure you that you'll always be informed of your progress, Paula! Should you have any questions for us, please don't hesitate to contact our client services team! They're knowledgeable and you can reach them by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Renee

Great to work with, takes prompt action, makes paying debt more affordable for living

6 years ago

Reply from Freedom Debt Relief

Renee, we are happy that we have been able to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Ralph Root

Outstanding, they perform just like they say they will. Could not be more satisfied

6 years ago

Reply from Freedom Debt Relief

Dear Ralph,

Your outstanding review and rating are very much appreciative! It makes us so happy to hear that you are completely satisfied with our program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Scott Hanson

A very positive experience. They helped accomplish my goals of becoming debt free

6 years ago

Reply from Freedom Debt Relief

This is great to hear, Scott. We are very happy to hear of your positive experience so far and we want to congratulate you on your accomplishments thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Sophia McCormick

FDR has provided excellent service and given me dignity throughout this difficult time in my life.

6 years ago

Reply from Freedom Debt Relief

Hello Sophia,
Thank you very much for your wonderful review. Freedom Debt Relief wants the best for you and we are very proud to provide fantastic results. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Toby Hodgson

I'm really glad I went this route. They have been very good and I'm getting results.

6 years ago

Reply from Freedom Debt Relief

We're proud of your results, Toby! It's rewarding to help you reach your financial goals! Don't forget that we're here for you every step of your debt-free journey and any time you have questions about your account, please don't hesitate to reach out! Client services are here to help and they can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Anonymous

Every time I've called, they've always answered my questions and been very helpful.

6 years ago

Reply from Freedom Debt Relief

It is so rewarding to hear such great feedback about our Client Services team! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 5th, 2020

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Verified Customer

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Anonymous

They've been easy to work with and they constantly send emails and call once in a while.

6 years ago

Reply from Freedom Debt Relief

We're glad you appreciate our communication efforts. Thank you for sharing how easy you've found our process to be. Keep in mind you can always view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 11th, 2019

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Verified Customer

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Roberto

They are there when you need them. They are nice about the questions they answer.

6 years ago

Reply from Freedom Debt Relief

We appreciate the kind feedback, Roberto. It has been our pleasure to accompany you on this journey. Please continue to reach out to us at (800)655-6303 or via email at with any questions about your account. Thank you for being the best part of Freedom Debt Relief!

Mar. 11th, 2019

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Verified Customer

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Reva Houston, TX

Freedom Debt Relief keep's in contact with you and try to settle your debts as quickly as possible.

6 years ago

Reply from Freedom Debt Relief

Yes we do, Reva! We appreciate you recognizing our negotiation and communication efforts. We've worked tremendously hard over the years to improve in both areas. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!

Mar. 12th, 2019

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Fabio Norwalk, CA

They're doing very positive things for me. I really appreciate that. They are very nice.

6 years ago

Reply from Freedom Debt Relief

It is our pleasure to accompany you on this journey, Fabio. Congratulations on the progress you've already begun to make on your graduation path. You are definitely headed toward a debt-free future! Keep in mind you can also chat with us live when logged onto your client dashboard at . Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 12th, 2019

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Verified Customer

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Anonymous Port Arthur, TX

Everything has worked smoothly so far. They're doing pretty good on debt relief.

6 years ago

Reply from Freedom Debt Relief

Thank you for your wonderful feedback! We are thrilled with the experience you have had with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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Verified Customer

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Terrance W Waynesville, MO

Once I talked to them and got everything straightened up, everything's been running smoothly.

6 years ago

Reply from Freedom Debt Relief

Thank you, Terrance, for your terrific review of our company! We're overjoyed to hear that you are satisfied with our program and we wish you continued success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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Verified Customer

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Juanita Selma, CA

The customer service has been great. They are there to support me. We are very happy with it.

6 years ago

Reply from Freedom Debt Relief

Thank you, Juanita, for your outstanding review! We're so happy to hear that you are satisfied with our program. We will continue to provide you with the best possible experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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Verified Customer

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ELH

Excellent service. They are easy to deal with and will help you through getting your debt resolved.

6 years ago

Reply from Freedom Debt Relief

Thank you for your wonderful review. We are very happy to assist you with you debt and we are glad to demonstrate the utmost customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Clarence malott

Great worked on a timely sac hike and answered all question and concerns I may have had

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing, Clarence. It's always rewarding to hear our clients say all of their questions have been answered to their satisfaction. As you continue the journey with us, we ask that you also continue to reach out to us as other questions come up for you. We're here 7 days a week to support your every step! Thank you for choosing Freedom Debt Relief. You can do this!

Mar. 5th, 2019

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Verified Customer

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Kristi

Great. Experience, very helpful. Educated on what todo and keep me up to date on everything.

6 years ago

Reply from Freedom Debt Relief

We're so glad to hear this, Kristi. We stride to provide our clients with an amazing experience while enrolled with us. Thank you for sharing how greatly we've assisted you on this journey. Keep in mind you can always view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Mar. 6th, 2019

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Verified Customer

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Jeanette Harris

Positive experience. Easy to contact, they are great at answering your questions.

6 years ago

Reply from Freedom Debt Relief

Thanks for sharing, Jeanette! We're thrilled to learn all of your questions have been answered to your satisfaction. We hope to continue providing you with amazing customer service! Keep up the excellent work and thank you for allowing Freedom Debt Relief to service your financial needs!

Mar. 6th, 2019

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Verified Customer

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Judy Dillon-Cantu

Excellent customer service. Always and able to answer questions when I needed help on something.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing, Judy. It is always great to hear clients rave about their experiences with client services. As you continue your debt-free journey, please continue to contact us with any questions or concerns that come up for you. We're here 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief.

Mar. 6th, 2019

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Verified Customer

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Jason R Udit

very polite, very helpful, courteous people and helping me become debt free because i could not do it on my own!

6 years ago

Reply from Freedom Debt Relief

Thank you, Jason, for your remarkable feedback! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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osvaldo montiel

the best in service professional and tremendous professional team are the best

6 years ago

Reply from Freedom Debt Relief

Thank you, Osvaldo, for your wonderful feedback! It makes us happy to hear that you are pleased with our services. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Robin

Excellent customer service. Always there for any questions needed. Everyone is so positive.

6 years ago

Reply from Freedom Debt Relief

Thank you for recognizing our helpful client services team, Robin! We're here for you at each stage of your program and any time you have questions for us please continue to contact client services! They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Robert Hanson

They are phenominal to work with. They go above and beyond to help their clients

6 years ago

Reply from Freedom Debt Relief

We care greatly for each of our clients and we always have your best interests in mind, Robert! Should you have questions for us in the future, please feel free to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Anna Spencerport, NY

I had financial difficulties, but they helped me no questions asked. They kept me updated.

6 years ago

Reply from Freedom Debt Relief

Thank you very much for your great review, Anna! We're always here to help you! If you have any questions or need assistance in the future, please reach out to our client services team by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Stephen Terrell, TX

Whenever I call, they are very professional. They are always willing to help me.

6 years ago

Reply from Freedom Debt Relief

Hello Stephen,

Thank you for sharing your review. Freedom Debt Relief cares about you and we will assist you in every way we can. We also will continue to remain professional and provide excellent service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Moroline Dunn, NC

They have a dashboard where you can very simply see how your accounts are doing.

6 years ago

Reply from Freedom Debt Relief

We're happy to see that you're utilizing your dashboard, Moroline! It's a great tool to stay informed and we have plenty of helpful videos that will show you what to expect each step of the way! If you have any questions for us in the future, we also have a knowledgeable client services team that's here seven days a week, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Nelson Lamar, MO

They charge too much and they take all of their money out first before they pay the bills that are supposeed to be paid. We're paying almost six hundred dollars a month now for that.

6 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback, Nelson. We process our fees after a settlement has been authorized by you. As our client, please know that we have your best interest in mind when it comes to settling your accounts and distributing your funds to your creditors. If you have questions about our fees and how they are processed, we encourage you to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief.

Feb. 27th, 2019

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Verified Customer

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David Holden

Excellent helped having them lower my debt. Would recommend any one to use them.

6 years ago

Reply from Freedom Debt Relief

Thank you, David, for recommending Freedom Debt Relief to others! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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James Smithton, MO

Customer service is really good. They were easy to deal with. It is just a good company.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, James. We strive to provide the utmost customer service and professionalism to all of our clients and we will continue to assist you through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019