Best Company badge 10,000 Reviews Freedom Debt Relief Logo

Freedom Debt Relief

star star star star star_half

9.9

Overall Score

cancel
info
check_circle

Review Source

star star star star star

Gee

They are doing a great job at working with my creditors to eliminate my debt,so appreciate all the work that is done,excellent job!

6 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words, Gee! We’re glad to be helping you on your path to debt freedom and appreciate your trust in us.

May. 20th, 2025

check_circle

Review Source

star star star star star

Yvette Huffman

FDR has taken a lot of the stress off me! They have done exactly like they promised. I highly recommend them for you debt relief!

6 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you so much for your kind words, Yvette! We're thrilled to hear that the program has helped relieve your stress—that’s exactly what we aim for. Knowing that we’re delivering on our promises means a lot to our team. If you ever need anything or have questions along the way, we’re just a call or message away. We’re proud to be part of your journey to financial freedom!

May. 13th, 2025

check_circle

Review Source

star star_border star_border star_border star_border

Anna Shaneyfelt

They don't let your debtor's know that they are working with you so the debtor's continue to call, they ask for repeats of statements to be emailed or downloaded and then become confused because they have so many statements, some with different names but the same debt because it's been so long so then you are overpaying. It's quite unorganized, sadly.

6 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Ana, we are sorry to hear you feel this way about our program. A point of contact has already been assigned to assist you with this matter.

May. 13th, 2025

check_circle

Review Source

star star star star star

Shirley

I like how fast they get to the creditors. And how they keep me informed about each step that’s taken to get my creditors payed.

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Shirley, thank you for sharing your satisfaction with our service efforts!

May. 13th, 2025

star star_border star_border star_border star_border

David Lacross

Place is a joke They enrolled me into a program that I should have never been in. The salesman (who work off commission) should have advised me to go to their other program. Also I was told any deferred interest that happens during the time I’m in the program the creditors wipe it away and pay on the principal. I had a 700 plus credit score going into their program and now I’m in the 300’s. Be aware when using these guys. They have created more of a financial issue than I had before

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

HI David, thank you for sharing your experience — we're truly sorry to hear that the program did not meet your expectations. We understand how frustrating it can be to feel misinformed, especially when it impacts your credit and financial well-being. Our team is here to help clarify your options and make things right, a point of contact had already been assigned to address your concerns.

Apr. 29th, 2025

check_circle

Review Source

star star star star star

Devan Duvall

They have done exactly whatthey said they would. Take care of my credit card debt with one reasonable payment. I'm happy.

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Devan, we’re so glad to hear that you’re happy with the program and that things are going as expected! It’s great knowing the process is working for you and helping reduce your debt with a manageable payment. If you ever have any questions or need support along the way, we’re always here to help.

May. 1st, 2025

check_circle

Review Source

star star star star star

James Graves

I really like the way my rep takes care of my creditors. They work out a deal and I make sure I continue my payments. It is such a a relief

7 months ago Edited July 22, 2025

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your positive experience, James! We're so glad to hear that Freedom Debt Relief has already made progress on your debt in just two months and that you found the team helpful and efficient. Your recommendation means a lot, and it's encouraging to know the program is working well for you so far.

Apr. 29th, 2025

check_circle

Review Source

star star star star star

Chester Wright Jr

Employees are very helpful, courteous and professional. We've been a member for only a few weeks and they're already working on our debts.

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words, Chester! We're thrilled to hear you've had a positive experience with our team so far. We're committed to working hard on your behalf and excited to help you move closer to financial freedom. Please don't hesitate to reach out if you ever have questions — we're here for you!

Apr. 28th, 2025

star star star star star

Marcel Kitissou

So far, I have been satisfied working with Freedom Debt Relief. They always keep me updated about my progress in a timely manner.

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your feedback, Marcel! We’re happy to hear you’re satisfied with your experience so far. Keeping you informed and updated is a top priority for us, and we’re excited to continue supporting you on your journey toward financial freedom!

Apr. 28th, 2025

check_circle

Review Source

star star star star star_border

Sal Island

Freedom Debt Relief helped get my debt in order and settled my accounts for really great price. I would recommend this program if you’re on a tight budget.

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your feedback, Sal! We're so glad to hear that Freedom Debt Relief was able to help you get your debt in order and settle your accounts at a great price. It's wonderful that the program worked for your budget, and we truly appreciate your recommendation. Wishing you continued success on your financial journey!

Apr. 21st, 2025

check_circle

Review Source

star star_border star_border star_border star_border

kim perryman

Your debts will be held off bring negotiated because they take large fees out to settle accounts AND change the payment structure to the settlement account without letting you know and charge monthly fees to generate a “physical check” which the settlement company decided they wanted. For example. Cc1 Debt approx 2000–settled at half (1000.00) but then charged over 500.00 for their “settlement fee” depleting the dedicated acct… they only negotiate with 1 or 2 creditors at a time.. leaving the rest hanging in the balance

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your honest feedback, Kim. We’re truly sorry to hear that you’re feeling frustrated, and we appreciate the opportunity to clarify how the program works.

Our goal is to negotiate the best possible settlements, and we do this strategically—often one or two creditors at a time—to help maximize results based on your available funds. The fees you mentioned are part of our service, and they are only charged after a successful negotiation has been reached and approved by you. That said, we never want you to feel surprised or left out of the loop. We’re here to keep the lines of communication open and transparent every step of the way.

An account specialist will be reaching out to address your concerns.

Apr. 23rd, 2025

check_circle

Review Source

star star star_border star_border star_border

Marisol Ordonez

what I don’t like from Freedom Debt Relief is that after you’re paying the creditors and them you still have to request a payoff letter to the creditors to get it removed from the your report makes no sense to me that I have to go out of my way after paying them a pretty high fee to negotiate my the removal from my credit report 😡

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Marisol. We completely understand how frustrating it can feel to take those extra steps after already committing to and completing a debt settlement.

While we work hard to negotiate and settle your debts for less than what you owe, the removal of accounts from your credit report is ultimately up to the original creditors and how they choose to report to the credit bureaus. Unfortunately, debt settlement doesn’t automatically remove the account from your report—it typically gets updated to show as “settled” or “paid.”

An account specialist will be reaching out to address your concerns,

Apr. 23rd, 2025

check_circle

Review Source

star star star star star

julie griffin

You are doing an amazing job every settlement makes me so happy. I’m a lot less stressed you are a lifesaver. So glad I made the call.

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you so much for your kind words, Julie! We’re so happy to hear that each settlement brings you relief—it’s what we aim for. Knowing that you feel less stressed and more in control means the world to us. We're honored you made the call and chose us to walk this journey with you. You’re doing a great job, and we’re here for you every step of the way!

Apr. 23rd, 2025

check_circle

Review Source

star star star star star

Marie Singh Gebhard

I am very much impressed with freedom debt relief with the way they are helping me down my debt . I can sleep better now.

7 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience, Marie. We're so glad to hear that you're feeling more at ease and sleeping better—that peace of mind is exactly what we aim to provide. We're honored to be part of your journey toward financial freedom and are here to support you every step of the way.

Apr. 10th, 2025

check_circle

Review Source

star star star star star

Gilda Paulino

Is good to have someone else to discuss with the creditors, the only downfall is just take a lot of time. I'm please with the service

8 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your feedback, Gilda! We understand that the process can take time, but we appreciate your patience as we work to negotiate the best possible settlements on your behalf. We’re glad to hear that you’re pleased with the service, and we’ll continue to support you every step of the way!

Mar. 27th, 2025

check_circle

Review Source

star star star star_border star_border

anna nunez

I switched from National debt relief in hopes your company would be more flexible instead it’s the same thing. Can’t lower a single payment have to make all payments. Even with hardships.

8 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Anna, we understand that financial hardships can arise, and we’re sorry to hear that you're feeling frustrated. Our goal is to provide the best possible support while keeping the program effective in reducing your debt. We’d love the opportunity to review your account and explore any possible solutions. Please be on the look out for further communication from our team.

Mar. 28th, 2025

check_circle

Review Source

star star star star star

genevieve kinney

FDR had been a so helpful in the process of getting out from under my suffocating debt. I am so grateful and they make it so easy.

8 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind review, Genevieve!

Mar. 14th, 2025

star star_border star_border star_border star_border

Velva

I am not experiencing consistency. The debts I agreed to are changing. I downloaded my financial statement and have a 9.00 credit. When I attempted to opt out I was told I can't! Suddenly there's a resolution in progress? I want to opt out now and need help doing that. The woman was not pleasant and I felt threatened by her. Like she's the decisive one and I had no choice. This is the second unpleasant person I've encountered there. I really want to close my account now. Can you help me?

8 months ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

We’re truly sorry to hear about your experience, Velva. That’s not the level of service we strive to provide, and we want to address your concerns as quickly as possible. Please reach out to our Client Services team at 800-655-6303 so we can review your account, clarify any misunderstandings, and work toward a resolution that meets your needs. Your comfort and confidence in the program are our top priorities, and we appreciate the opportunity to make things right.

Mar. 13th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Deborah Manning

FDR has made my life much better! Less worry, eased my mind and made me feel responsible! Ha! Thanks to FDR!

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Deborah, thank you for your review! We are happy to hear that you feel relieved and excited about your journey with us! Please let us know how we can continue to support you !

Nov. 13th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

devilman2465

Freedom Debt Relief brought my monthly payments down and in only 3 months eliminated one of my credit card debts.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience! We're so glad to hear that Freedom Debt Relief was able to reduce your monthly payments and help you eliminate one of your credit card debts in just three months. It's great to see such positive progress! If you have any more updates or need assistance, feel free to reach out.

Oct. 29th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kellar Brown

They have been way good to work with and if I have any questions they are way good to be there to answer them for me.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your great feedback, Kellar! We're so glad to hear that you've had a positive experience working with us and that our team has been there to answer all of your questions. Providing reliable support is what we're all about, and it's wonderful to know that we've met your expectations. If you ever need anything else, we're always here to help. Thanks for being a part of Freedom Debt Relief!

Oct. 10th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Denise

Customer Review Video

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words, Denise! We're thrilled to hear you've found our support helpful. We're here to assist you every step of the way, and we look forward to helping you achieve your goals!

Sep. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Deborah

Horrible customer support. Six emails and an extremely rude, impatient “Crystal”, who seems to be only one I have spoke. To in three months. (Her everytime). No one at first level cust svc at Freedom is able to satisfactorily answer my finance 101 questions. They just advd yo read my dashboard!!!!

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hello Deborah, we are sorry to hear that this has been your experience. An account specialist will be reaching out to obtain more information to locate your account and address this situation.

Sep. 16th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jolene

It's going great. I'm working on another job so can add more money. I'm excited to be done. So thank you

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

That's fantastic to hear, Jolene! We're excited for you too and glad you're making progress. If you need any assistance as you work towards your goals, just let us know!

Sep. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Darlene Brown

This company is the best! Customer service is excellent and they get the job done! I always recommend them!

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Darlene, thank you for your review! We are honored to be your partners in your journey towards financial freedom!

Sep. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

George

Great service, so supportive and helpful! Glad I went this route with this wonderful company! God Bless!

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your review, George!

Sep. 13th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Julie Brown

I’m very happy with the service provided by FDR The notifications, helpful advice, and overall support I received

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Julie, thank you for sharing your experience!

Sep. 13th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Anne Lapierre

The ease of the process. The communication between the parties is amazing. Each and every step is done as a team.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your feedback, Barbara! We're glad to hear that the process has been smooth and that communication has been excellent. Working as a team every step of the way is key to success, and we're here to support you!

Sep. 12th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Andrea D'amico

Freedom Debt Relief has been great and everyone I have encountered on the phone and online have been very helpful

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Andrea, thank you for your review!

Sep. 11th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sandra

I just wish it went a little quicker on my accounts so I would not have to say I will get you money as soon as I can. They don't seem to believe me.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your thoughts with us, Sandra. We understand that waiting for your accounts to be settled can be challenging, especially when you're eager to resolve your financial commitments. We are happy to hear that you are looking to help accelerate your program by adding additional funds, keep up the great work!

Jul. 19th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ashley Signor

I love how simple it was to get the help I needed. Payments are affordable and taken care of for you.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Ashley, we are happy to hear that you are satisfied with the convenience of the program!

Jul. 15th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Yolonda Hughes

They have really helped me lower my debt and handle any problems along the way. They've been a life saver.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you so much for your heartfelt review, Yolonda! We are delighted to hear that our services have helped you lower your debt and navigate any challenges along the way. Thank you for choosing FDR!

Jul. 11th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Yiliana Mompeller Vázquez

FDR helped me when all my hope was lost. I am half way through yet, but I feel I would pay my debts.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Yiliana, thank you for sharing your experience with us. We are deeply touched by your words and are thrilled to know that Freedom Debt Relief could assist you during such a challenging time. Keep up the great work!

Jul. 11th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jessica Gordon

Very nice to work with, they are open and honest about the entire process and are always willing to work with me.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your kind words and for sharing your experience with us, Jessica! We are thrilled to hear that you found our team nice to work with and that you appreciate our openness and honesty throughout the process.

Jul. 11th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Charlene Cohen

I like how they work on getting my cards paid off and are super great at keep ing me informed every step of the way!

1 year ago Edited March 12, 2025

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your review, Charlene!

Jul. 1st, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Despina

It takes a while to start seeing things happen but I am now at that fase and it shows that I chose the right people to help me

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Despina, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

Jul. 3rd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star star star star star star

Ann

I had a great experience with them. The staff was extremely friendly, attentive, and knowledgeable. They made me feel confident in my decision. I appreciated their professionalism and expertise. I would highly recommend their services.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Ann, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great interaction with our staff and that they were friendly, attentive, and knowledgeable. It's wonderful to know that you felt confident in your decision and appreciated our professionalism and expertise. Thank you for choosing us and for your trust in our services. Here's to your continued success and satisfaction!

May. 10th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

April

Awesome love what they are doing for me settling me debts for me. I am 65 had a lot it was overwhelming

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

April, thank you for trusting us! We are happy to hear that we have been able to guide you towards a brighter financial future!

Apr. 1st, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Antonio

Awesome service, explanation of process and direction as how to arrive successfully at a positive desolation.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Antonio, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Mar. 22nd, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Razor Rocketz

Resolve your debt the easy way with Freedom Debt Relief,let them walk you thru the process easy and painlessly.

1 year ago Edited April 16, 2024

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for your great review, were happy to have been able to provide you with the guidance you needed!

Apr. 18th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jamee Phoenix, AZ

The people are very helpful, never make you feel embarrassed or bad because you are needing help with debt.

1 year ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Jamee, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

Mar. 18th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous

They're very knowledgeable about your case. If we have any questions, we can ask them and they'll tell us.

2 years ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Oct. 24th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tasha McGlashan Vacaville, CA

Thank you for helping me get rid of my credit card debt. I only wish my last debt wasn't such a headache.

2 years ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Tasha, we understand that the program can get a little frustrating especially when you get this close to graduating. Rest assured we are doing our best to obtain the best results for you!

Oct. 13th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Juana

I thought it would be better than bankruptcy, but I should have just filed bankruptcy. I think they just prolong paying this stuff off so they're getting more money the longer it takes.

2 years ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hello, the length of your program does not determine our fees. We are very sorry to hear that this has been your experience. Our settlement fees are disclosed during enrollment and are a set amount meaning they will never change as you go throughout your program. We always want our members to feel well informed about the status of their program and we encourage you to give us a call at (800) 655-6303 so we can discuss your fee percentage and address any concerns or questions you have.

Jul. 26th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David

They've always been there for me, no matter what time of day, to answer questions and are always just really helpful.

2 years ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

David, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

Jul. 26th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Christel Jupiter, FL

I liked all of the transactions & services. No complaint. I would recommend FDR to those who need help like I did.

2 years ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Christel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jun. 29th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Twilla Houston, TX

This program has helped me payoff some credit debit that would have taken me forever to do. I wished it would have not taken so long but I am almost done with the program!

2 years ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Twilla, our program typically last between 498- 60 months. It is a process that takes a little long, but is worth the results!

Jun. 28th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James Nederland, TX

FDR was upfront with how debt relief works and how long it would possibly take to become debt free. Thank you FDR.

2 years ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi James, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Jun. 6th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marjorie Hale

I like that I feel cared for the way You have handled my debt.there we're a few bumps but who is perfect.

2 years ago Edited May 29, 2024

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Hi Marjorie, we are happy to hear that our resources have been helpful for you! Congratulations on becoming debt free! We are very proud of you and your commitment to you goal!

Mar. 20th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lindsey Kinston, NC

They were grate to work with and explained everything in detail so I could completely understand it

3 years ago

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Lindsey we are happy to hear that youre pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

May. 12th, 2022