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Freedom Debt Relief

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9.7

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Kevin

The customer service was really efficient. They're always on time and they help me immediately. They're really nice.

5 years ago

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Reply from Freedom Debt Relief

It is our pleasure, Kevin, to answer any questions that come up along the way. We appreciate you sharing how supported you feel when contacting our Client Services team. We ask that you continue reaching out to us anytime assistance is needed with your account. Keep in mind you can view the details of your account at any time by logging into your Client Dashboard at . Thank you for being the best part of Freedom Debt Relief!

Aug. 1st, 2019

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Anonymous Mesa, AZ

Every time I called, they were very cordial. They always explained everything they kept me up to date with things.

5 years ago

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Reply from Freedom Debt Relief

Hey there! thank you for your review. We are so thrilled to have yet another satisfied client. Please call Client Services at (800) 655-6303 If you ever need our assistance. Thank you for being the best part of Freedom.

Jul. 31st, 2020

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Roy Don Longview, TX

They are there when you need them. We have a client dashboard and they always notify you and say "check here for..."

5 years ago

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Reply from Freedom Debt Relief

Roy Don, we value your feedback! Our team is delighted you are utilizing your client dashboard. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Jul. 31st, 2019

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star star star star star

Anonymous Atascosa, TX

They answered all of my questions. They've always paid off the majority of the debt but that's more than one year.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your five-star review! We are thrilled to hear of your success thus far. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Jul. 31st, 2019

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Anonymous Sacramento, CA

They were very quick to respond. If they weren't able to respond, they were able to go back into the right direction.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your kind feedback. We think it is important to keep good communication with our clients. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 31st, 2019

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Bonnie Meadview, AZ

They follow through with everything they say they're going to do and it's a very good value for money.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Bonnie. It brings us happiness to know that we are helping you reach your financial goals. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 31st, 2019

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anonymous Detroit, MI

I just needed to relieve the pressure. They seemed to be very genuinely concerned. It's working wonderfully for me.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your review! We look forward to continuing to help you resolve your debt. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 31st, 2019

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Anonymous Brooklyn, NY

I was having problems and they were a very big help. Everything great, it was a wonderful experience.

5 years ago

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Reply from Freedom Debt Relief

Thank you for writing a review! Our team is happy you had a wonderful experience. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Jul. 22nd, 2019

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John Miami, FL

I feel good about using Freedom Debt Relief. They are easy to work with and the helped me eliminate my debts.

5 years ago

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Reply from Freedom Debt Relief

Thank you so much for the positive feedback, John. It's extremely rewarding to hear how much you've enjoyed our services! Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!

Jul. 23rd, 2019

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Diana Stafford, VA

They've already taken care of one of my cards and they are working on the others. I'm happy with it.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Diana. It is great news to know you are closer to your financial freedom! If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 23rd, 2019

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Angela Dallas, TX

They are very good to work with and very responsive. All of my accounts have been resolved or are being paid.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your great review, Angela. We are beyond delighted that we could help you get so close to your financial goals. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for being a part of Freedom Debt Relief.

Jul. 23rd, 2019

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Jose Houston, TX

So far everything is going fine. I haven't had any problems with the company. The service is excellent.

5 years ago

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Reply from Freedom Debt Relief

Thank you so much for the positive feedback, Jose. It's extremely rewarding to hear how much you've enjoyed our services! Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!

Jul. 23rd, 2019

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Kathryn Lugo Baldwin, NY

Excellent customer service made a stressful situation bearable. I was always treated with kindness and compassion.

5 years ago

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Reply from Freedom Debt Relief

We are happy to hear about the peace of mind you were able to achieve, Kathryn! Our team will always be here to help you achieve your goal of a debt-free life. Feel free to lean on us and to reach out to Client Services if you ever have any questions - (800) 655-6303 or email us - . Thank you for choosing Freedom Debt Relief!

Jul. 18th, 2019

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Louis Sepeda Sinton, TX

Excellent customer service ,awesome personnel, outstanding feedback on all my questions about my account

5 years ago

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Reply from Freedom Debt Relief

Thank you so much for your glowing review, Louis! We are happy to hear about your confidence in our program. Do not hesitate to reach out to Client Services if you ever have any questions-(800) 655-6303 or e-mail us - . Thank you for choosing Freedom Debt Relief!

Jul. 18th, 2019

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Sarah Richardson Dexter, NY

They answer questions within a hour or so, always great customer service, they are not afraid to answer your questions.

5 years ago

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Reply from Freedom Debt Relief

Thank you for the honest feedback, Sarah! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Jul. 18th, 2019

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Eugene Fielder

Great, they have helped me save a lot of money. I would and have recommended them to some friends an family.

5 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share your feedback, Eugene. Our team works hard to get you the best savings possible. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jul. 10th, 2019

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Cheryl Brown-Greene

Excellent. Ever since I joined the have been patient answered all of my questions helped advise and were proactive.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your feedback, Cheryl. Our team looks forward to guiding you through your debt free journey. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Jul. 10th, 2019

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wesley L williams Tunica, MS

my experience with freedom debt relief has been great so far the process is a little slow but getting there

5 years ago

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Reply from Freedom Debt Relief

Wesley, thank you for taking the time to leave us a review! Our team understands that resolving debt is not the easiest thing, and we do our best to make the process as simple as possible while providing genuine service. If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Aug. 5th, 2020

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Belita Bailey

Too much to fees, not enough to debt. This makes it longer to pay off debts. Don''t really know what to think or say. Up to this point have been satisfied.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Belita, for sharing how pleased you are with our negotiation efforts. We do collect a one-time settlement fee for each balance we successfully negotiate and settle. However, our fees are not billed nor collected until a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. We would be more than happy to address any other questions or concerns regarding our program. Client Services can be reached by calling (800)655-6303 or via email at . We're available 7 days a week to support your debt-free journey! Thank you for choosing Freedom Debt Relief as a guide to financial freedom.

Jul. 3rd, 2019

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Don

So far so good. I have no complaints. Everything seems to be going well. I have "hurdle" pending, then I may change my mind.

5 years ago

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Reply from Freedom Debt Relief

Thank you so much for your positive feedback, Don! Keep up the good work. Do not hesitate to reach out to Client Services if you ever have any questions-(800) 655-6303 or e-mail us - . Thank you for choosing Freedom Debt Relief!

Jul. 2nd, 2019

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cathy b

i was a little scared in the beginning because I did not thoroughly understand how it was going to work but i am a satisfied customer

5 years ago

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Reply from Freedom Debt Relief

It is great to hear that our program has brought you peace of mind, Cathy! We are here to support you through your journey to financial success. Feel free to lean on us and to reach out to Client Services if you ever have any questions - (800) 655-6303 or email us - . Thank you for choosing Freedom Debt Relief!

Jul. 2nd, 2019

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Evan Scott O'Hara

I have had a very good experience with the company. Very professional advice. Great work on resolving my debts.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your positive feedback, Evan. We are pleased to hear that you are having a very good experience with our program. We are looking forward to continuing to help you get to your financial goal. If you have any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Mary Strieder

It was extremely scaring in the beginning but the FDR team are professionals and made it very easy for us.

5 years ago

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Reply from Freedom Debt Relief

We really appreciate you taking the time out to share your experience with us, Mary. Yes, we do understand that some clients get nervous at the beginning of the enrollment process. However, we will be here the whole time to help you reach your financial goals. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Mamie Ivey

Yes I have enjoyed my experence with freedom debt relief to be very throwell and reliable when working with me

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Mamie! We are happy to hear you enjoyed your experience and strive to give you the best throughout your program. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future

Jul. 3rd, 2019

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Sherri L Fields

I have been pleased!! Every time I send a document, they have responded quickly to let me know it was recived.

5 years ago

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Reply from Freedom Debt Relief

Dear Sherri, thanks for sharing your feedback. It is one of our priorities to keep our clients informed with any activity on their accounts. We are very glad to know that you are pleased with our services. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Sheila Lee

Very informative nice people answer my questions explain when I asked a question to where I would understand

5 years ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Sheila! We are thrilled to know we're able to help you with understanding the program better. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or e-mail at (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!

Jul. 3rd, 2019

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Margo Thomas-Murray

Good, would've liked for them to make contact with my debtors so the debtors would stay off my back.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Margo! We understand this is a difficult process and we thank you for allowing us to assist you in getting debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Jul. 3rd, 2019

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Anonymous

I wasn't inform that I have to pay more money that I am giving already if I got sued. So after all the money that I put in it was a waste of time because I still had to file bankruptcy something that I didn't want to do from the beginning.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your feedback. Our team is deeply saddened to hear our program was not the right fit for you. There are rare instances with creditors where additional funds are needed, however we provide multiple options to resolve these scenarios on behalf of our client. A member of our team would love to discuss your account in detail and will be reaching out shortly. Thank you.

Jun. 27th, 2019

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cephus weatherspoon

Everything is great. They have done what they said they were going to do . No problems, very happy with the service

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback, Cephus. It is wonderful to hear you have been satisfied with our service thus far. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jul. 2nd, 2019

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Curt Mundt

Customer service representatives are very knowledgeable and have no problem with answering questions.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your 5 star review, Curt! We value your feedback and are here for you every step of the way. You can also check on your program online, on your Client Dashboard or contact Client Services, they can be reached at 1-800-655-6303 Thank you for choosing Freedom Debt Relief.

Jul. 2nd, 2019

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Daris Boggs

Very good so far. Nearly wrapped up. They've exlained everything and their customer service is outstanding.

5 years ago

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Reply from Freedom Debt Relief

Dear Daris,

We are so happy to receive your positive review and rating! We strive to make sure all of our clients feel valued and do our best to effectively communicate and answers all questions or concerns in the most efficient way possible. Our Client Services department is always one phone call away and can be reached at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jul. 1st, 2019

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star star star star star

Dolores Callahan

They are very helpful getting all the information you need and they answer your questions very quickly.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your great review, Dolores! We pride ourselves on not only assisting our clients in becoming debt free, but also providing the best possible experience while doing so. Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jul. 1st, 2019

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Ed

Very pleased with everything was nervous things were going to get hectic they take care of everything

5 years ago

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Reply from Freedom Debt Relief

We're glad to hear about the excellent customer service you have received, Ed! We're always here to support you if you need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 29th, 2019

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Carole Zoll

I haven''t had a lot of dealing with them other than checking my payoffs but I''m happy with my experience.

5 years ago

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Reply from Freedom Debt Relief

Congratulations on your progress so far, Carole! We're glad to hear you made the right choice of choosing our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 29th, 2019

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carolyn reece

Freedom from bills I could not pay. The service they supply. They are very trustworthy. I am very pleased with them.

5 years ago

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Reply from Freedom Debt Relief

Thank you so much for your positive review, Carolyn. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 29th, 2019

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Carolyn

promising and helpful. and I will tell others about Freedom if they get into finance trouble and make mistakes.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Carolyn. Freedom Debt Relief is thrilled to take control of your debt and we would greatly appreciate if you recommended our program to anyone in financial hardship. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 29th, 2019

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Erma Byler

They work with your creditors for you..I can trust that they will do their best to get a good settlement for you

5 years ago

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Reply from Freedom Debt Relief

We appreciate your kind review, Erma! We work hard to negotiate great settlements for you and look forward to help you become debt free. Our Client Services team is available seven days a week to answer any questions you may have about your program. You can reach us at (800)655-6303 or you can chat with us through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 28th, 2019

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Dipankar Mitra

Good. It is very helpful. So it does help me too . I liked freedom debt relief . All is good. Thank you Freedom debt .

5 years ago

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Reply from Freedom Debt Relief

Thank you for the kind review, Dipankar, we're grateful to be helping you on this journey to financial freedom. Our Client Services team is available seven days a week to answer any questions you may have about your program. You can reach out to us at (800)655-6303 or reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 28th, 2019

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Joyce

Customer service answers all my questions and they keep me up to date on what is happening. I am very satisfied.

5 years ago

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Reply from Freedom Debt Relief

Thank you for the kind review, Joyce, it's always wonderful to hear great feedback about our Client Services! We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jun. 26th, 2019

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Travis

They're a good company, they help me a lot with my bills because I am on disability and was struggling.

5 years ago

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Reply from Freedom Debt Relief

Congratulations on your success in our program, Peggy! We're excited to see you graduate and achieve the financial success you deserve. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 25th, 2019

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anonymous

I have been generally satisfied, though, I feel that at times my debts are accruing interest and Freedom will benefit from the higher pay off

5 years ago

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Reply from Freedom Debt Relief

We're happy to hear that you're satisfied with your program. We understand your concerns regarding fees, however, you should know that our fees are based off the amount of your debt at the time you enrolled. If you have any additional questions, please don't hesitate to contact our Client Services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jun. 13th, 2019

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Makeisha R

I started off thinking I couldn''t complete this and today I''m debt free and that''s is thanks to freedom debt relief

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your story, Makeisha! We are so proud of you for sticking with the program and becoming debt-free. It is truly a wonderful feeling. We thank you for trusting us and wish you good luck on all your future financial endeavors.

Jun. 13th, 2019

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Pauline Sasso

Wonderful. I wish I got more info. When I send letters from my credtors. Never know if they got them.

5 years ago

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Reply from Freedom Debt Relief

Thank you so much for your positive review, Pauline! We're always here to assist you along your journey. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 14th, 2019

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star star star star star

R Reynolds

My representatives taking care of my financial world. It's like an auto pilot flying my financial credit dent.

5 years ago

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Reply from Freedom Debt Relief

We're happy to step in and help you, R. Reynolds! The entire team at Freedom Debt Relief is here to support you on your journey to debt freedom! If you have any questions for us along the way, please don't hesitate to reach out to our Client Services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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star star star star star

Bonnie Smith

Its a great relief having them help me.no more worries No more feeling nervous everytime the phone rings.

5 years ago

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Reply from Freedom Debt Relief

We're so glad to hear about your positive experience with our program, Bonnie! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 14th, 2019

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Loretta

Excellent customer service starting out on this difficult decision with reassurance everything will be ok.

5 years ago

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Reply from Freedom Debt Relief

Don't forget that we're here to support you every step of the way, Loretta! Any time you have questions, please don't hesitate to contact our Client Services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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Sharon

When I was seeking a solution to my stressful financial situation I found Freedom Debt Relief to be quite helpful.

5 years ago

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Reply from Freedom Debt Relief

We're glad we can be by your side and help you achieve your financial goals, Sharon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 14th, 2019

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Lisa

They help me when I have questions and they work with you and explain whats going on with your account

5 years ago

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Reply from Freedom Debt Relief

We always welcome any questions you may have, Lisa! The entire Freedom Debt Relief team is here for you at every milestone of your journey. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 14th, 2019

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star star star star star

Alondra Cervantes

The relief of my debt, and the understanding of my payment options when my employer switched my paycheck dates.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Alondra. We're glad to hear we were able to accommodate the changes made to your pay period. Always feel free to reach out to us regarding any other questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Jun. 5th, 2019

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star star star star star

Gaye Cooper

I have enjoyed working with them. They are very informative. It is a slow process but worth the wait.

5 years ago

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Reply from Freedom Debt Relief

Gaye, the great news is our program is set to help you become debt free much sooner than you would have paid your creditors on your own. By the time you know it you will be successfully completed from the program and debt free! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 6th, 2019