Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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anonymous Sulphur Springs, TX

Every time I have contacted them either by email or by phone they've been willing to explain things to me. It was the best choice I've made in years.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts about our program. We are confident in your ability to complete your program. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 13th, 2020

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Verified Customer

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Maria Brooklyn, NY

I didn't I didn't start too long ago and I already paid one of my debts. Every time I have any question, I always get the right answer right away.

7 years ago

Reply from Freedom Debt Relief

Hello Maria,

We thank you for your positive review. It is amazing to hear that we already resolved one of your accounts enrolled in Freedom Debt Relief and we will make sure to be here for you if you have any questions or concerns. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Anonymous Lancaster, OH

They're very very attentive, they keep in contact with you constantly. They have just taken over and taken all my worries away.

7 years ago

Reply from Freedom Debt Relief

Hello there! We are so thrilled to hear that you are satisfied with the services. If you ever have any questions or concerns please call Client Services at (800 655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 13th, 2020

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Verified Customer

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Susan

They're very responsive and I feel they really try to get things resolved quickly. I can always call and ask any questions.

7 years ago

Reply from Freedom Debt Relief

Good morning Susan,

Thank you for your feedback. We will continue to resolve all of your accounts enrolled in Freedom Debt Relief and we will have your back throughout your graduation. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Anonymous Isleton, CA

They were willing to work with me and the companies I provided. But, I wish it was quicker because creditors are still calling.

7 years ago

Reply from Freedom Debt Relief

Good afternoon,

Thank you for your feedback. We are absolutely willing to work with you and resolve your accounts enrolled at Freedom Debt Relief. Typically this is a 24-48 month program, but you absolutely can speed up your graduation if you supplement your account with additional funds. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Elaine South Bend, IN

I had some concerns and uploaded documents, but I only got the standard email in reply even though I specifically asked for a phone call.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Elaine,

Thank you very much for your feedback. We do apologize for the inconvenience of when you requested a direct phone call back instead of an email reply. In the future, we will make sure to call you in regards to any concerns you have. We will make sure to have your back throughout your program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Rafael Estaban Windermere, FL

The customer service seems to have knowledge on their things. I feel good about the decision to go with Freedom Debt Relief

7 years ago

Reply from Freedom Debt Relief

Thank you very much for the honest review, Rafael! We are pleased to learn that you've having a wonderful experience with our representatives, and we think you made a great decision too! We are proud to be on your side, and please let us know when you have questions about your account! We are here for you every step of the way.

Sep. 12th, 2018

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Verified Customer

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Anonymous

I can't seem to get in touch with anyone in customer service. I'm not too satisfied with how they take care of their customers, because they only occasionally get a hold of me.

7 years ago

Reply from Freedom Debt Relief

We apologize if you're having difficult reaching us. We are available 7-days a week to assist you. You can reach our Client Services department at (800) 655-6303, Monday through Thursday from 5am to 6pm PST, Fridays from 5am to 5pm PST and Saturdays and Sunday from 6am-4pm PST. Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Verified Customer

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Steven

Every time I've had a questions, their customer service has always been there to help me out. They've gotten some major things resolved.

7 years ago

Reply from Freedom Debt Relief

Thank you, Steven for you awesome review! We love to hear your comments about the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Doris

Customer support sends emails about the status of my accounts. I think they're an excellent company that cares about its customers.

7 years ago

Reply from Freedom Debt Relief

Doris, you've said it right, we do care about our clients and their well being! We hope for each client to be successful in the program so they can reach their goal on becoming debt free! Thank you for your support and your great review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Jannette

Customer service can be good or bad at this company. Some are knowledgeable, and some are not. The process was overwhelming at first, but now that I'm seeing all those debts being paid off I'm feeling okay.

7 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us, Jannette. We apologize for any dissatisfaction that you've had with our Client Services department. We can assure you that we strive to get better everyday and we look forward to your continued success with the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Anonymous Lampasas, TX

Freedom Debt Relief is good at getting things taken care of. They're always polite on the phone, and keep all my debt collectors from calling me.

7 years ago

Reply from Freedom Debt Relief

Thank you for your leaving us a great review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Barbara

They were always there for me when I needed them. There was somebody there to answer your questions and talk to you. I'm very happy with them.

7 years ago

Reply from Freedom Debt Relief

Barbara, we really appreciate your fantastic feedback! Thank you for taking time from you day and leaving us a review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Gary

They are very professional and keep you updated on your progress. They are concerned for your wellbeing, I feel fantastic about them.

7 years ago

Reply from Freedom Debt Relief

Gary, we're happy to hear your satisfaction with Freedom Debt Relief! Thank you for your review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Margaret

Every time I have a question they are right there to answer it, or they call me right back. They're doing a very good job.

7 years ago

Reply from Freedom Debt Relief

Thank you, Margret for your great review! We're happy to hear that you are satisfied! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Robert

Every question I had was answered, they put me at ease and I never had to second guess. They worked with me and helped me out pretty quickly.

7 years ago

Reply from Freedom Debt Relief

Thank you, Robert for your great review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Sharon

They have been nothing but good to me I would recommend them to anybody. They are always there to answer my questions promptly

7 years ago

Reply from Freedom Debt Relief

Thank you, Sharon for your kind words! We will continue to be with you every step of the way! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Catherine

Every time I've called, somebody's always been there and answered all of my questions. Probably it was one of the best decisions I ever made.

7 years ago

Reply from Freedom Debt Relief

We're glad to hear that you are pleased with the program, Catherine! We love to hear your positive feedback. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Jon Yuma, AZ

They keep me informed of what's going on. They keep me updated online through my phone on what's getting paid off and what's next.

7 years ago

Reply from Freedom Debt Relief

Thank you, Jon for your positive review! We look forward on your success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018

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Margaret Brooklyn, NY

They were very accommodating with decisions I was trying to make. They help me with any of the decisions that I have made with credit cards.

7 years ago

Reply from Freedom Debt Relief

Margaret, thank you for great feedback about your experience! We're glad you chose Freedom Debt Relief! We will continue to provide you excellent services and be with you every step of the way. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018

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Michele

When I call the customer service they always answer my questions and they're quick about everything and I don't have any problems.

7 years ago

Reply from Freedom Debt Relief

Thank you, Michele for your positive feedback about the program! We will continue to make sure to provide you excellent customer service. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Verified Customer

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Rosario

They resolved my issues with my credit cards in a timely manner and they reached very good settlements with my creditors

7 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 22nd, 2018

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Verified Customer

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Brian

well i can describe how he made me feel I was so upset and it was such a great feeling to all ny debt gone it is. all in the name RELIEF

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Bm

Slow on getting settlements Interest and late fees are adding to the balance each month The last settlement was over $1000 what my original balance was

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Verified Customer

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Dawn M.

Freedom Debt Relief has provided a seamless process in which they have saved me from having to file bankruptcy due to unforeseen circumstances.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Verified Customer

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John Digman

They were sucessful in reducing the orginal amount owed to creditors. Always professional and prepared to answer all our questions.

7 years ago

Reply from Freedom Debt Relief

We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Verified Customer

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KT

They work quickly to negotiate and they make themselves available to me. They are always pleasant and helpful when I call.

7 years ago

Reply from Freedom Debt Relief

Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Verified Customer

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Teresa Gonzalez Brooklyn, NY

Por que son los mejores que me han sacado de esta angustia y tener calma y n mi vida Sn los mejores Gracias a todos que integran Freedon relieve

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Verified Customer

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Duane Earl Mckean

They have good service. They helped me get out of debt and through it all they kept me up to date with emails. I feel relieved now.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 3rd, 2018

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E.L.

I'm glad that I reached out to them. They have been very helpful whenever I needed their help and they answered all my questions.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Teresa Mccoy Woodbridge, VA

They were highly recommended by a friend of mine. I don't feel like I ever had a problem with them, I get emails with updates every once in a while. The only thing is that they promised to lower my rates but there are some credit cards that they were not able to settle for me.

7 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Kurt

They have made getting debt free super easy, and already my credit is going back up and soon all my debt will be in the past.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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B

Always answer my questions with positive feedback. Help me understand where my money is going and they have me on on a path of being debt free!!!!!!

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Iris

Happy with results I thought I was not going to ever see the light at the end of the tunnel Debt relief is making it possible...thank you.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Anonymous Salt Lake City, UT

In 1 year after making all of my payments I have only had two bills paid off; Which I was told that I would be out of the 'program' in 3 years. I don't see how this is going to happen and my credit score dropped 400 points from when I joined the program. I am now going to file bankruptcy and I wish I would not have wasted my time.

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Anxiety and Depression Relief Beaumont, TX

Very helpful and puts mind at ease to help with anxiety and stress with me being a health care giver for my dad too much happening

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Schavez Salt Lake City, UT

They took allot of stress off my back and made it so I could breath and not b so stressed out about loans and debt. They have an awesome program

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Jess

They were very helpful and took care of everything. Anytime I had a question they were more than willing to help me out.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Pierina Demorizi

Helpful; good customer service and they provide useful tips/resources via email on how to effectively manage your finances.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Fushia

Because they're very helpful and informative,whenever you need them.They always let you know when you have a settlement at risk

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Janet & Bob

They do a great job,best decision we ever made.Very professional, courteous, respectful,and soon debt free Thank you F.D.R.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Del

Fast and efficient and effective did not have to wait long to complete my program. Always will to help and explain program when I called.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Tim

Everyone no matter who what or when, all were always on their "A" game! Never a glitch! All knew everything...NEVER ANY DOUBTS!!!

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Jenkies

The company is informative on their website and the videos help if I have a question. Otherwise, calling them has always been a pleasant experience.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Lou Ann Jacobs

Professional, consistently working on my account. Didn't understand that I would have a judgement against me in the courts. Very disappointed about that.

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Stephanie Carpenter Stem, NC

I went with them to alleviate my debt. I've really enjoyed talking with them, they are very nice people. I feel very comfortable with them.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Verified Customer

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Antonia Garcia The Bronx, NY

I went with them because of my debt. They are really helping me a lot with that situation. It's probably the best decision I've made.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Verified Customer

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Deborah Thompson's Station, TN

They've gone out of their way to settle things for me. Well I hated to do it but it was either that or bankruptcy. I highly recommend them.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Verified Customer

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Misty Sayer Brown Eagle Mountain, UT

I got in touch with them because I needed to get out of debt. They have always been helpful towards me. They do a great job.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Verified Customer

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Arleen Stumpf Cleveland, OH

Freedom Debt Relief is resolving my debts. They're always available to answer all my question and I feel really good with their service in every way.

7 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018