Name: Freedom Debt Relief
Rating: 4.8

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Anonymous

I can't seem to get in touch with anyone in customer service. I'm not too satisfied with how they take care of their customers, because they only occasionally get a hold of me.

6 years ago

Reply from Freedom Debt Relief

We apologize if you're having difficult reaching us. We are available 7-days a week to assist you. You can reach our Client Services department at (800) 655-6303, Monday through Thursday from 5am to 6pm PST, Fridays from 5am to 5pm PST and Saturdays and Sunday from 6am-4pm PST. Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Jannette

Customer service can be good or bad at this company. Some are knowledgeable, and some are not. The process was overwhelming at first, but now that I'm seeing all those debts being paid off I'm feeling okay.

6 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us, Jannette. We apologize for any dissatisfaction that you've had with our Client Services department. We can assure you that we strive to get better everyday and we look forward to your continued success with the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Anonymous Lampasas, TX

Freedom Debt Relief is good at getting things taken care of. They're always polite on the phone, and keep all my debt collectors from calling me.

6 years ago

Reply from Freedom Debt Relief

Thank you for your leaving us a great review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Barbara

They were always there for me when I needed them. There was somebody there to answer your questions and talk to you. I'm very happy with them.

6 years ago

Reply from Freedom Debt Relief

Barbara, we really appreciate your fantastic feedback! Thank you for taking time from you day and leaving us a review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Gary

They are very professional and keep you updated on your progress. They are concerned for your wellbeing, I feel fantastic about them.

6 years ago

Reply from Freedom Debt Relief

Gary, we're happy to hear your satisfaction with Freedom Debt Relief! Thank you for your review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Margaret

Every time I have a question they are right there to answer it, or they call me right back. They're doing a very good job.

6 years ago

Reply from Freedom Debt Relief

Thank you, Margret for your great review! We're happy to hear that you are satisfied! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Robert

Every question I had was answered, they put me at ease and I never had to second guess. They worked with me and helped me out pretty quickly.

6 years ago

Reply from Freedom Debt Relief

Thank you, Robert for your great review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Sharon

They have been nothing but good to me I would recommend them to anybody. They are always there to answer my questions promptly

6 years ago

Reply from Freedom Debt Relief

Thank you, Sharon for your kind words! We will continue to be with you every step of the way! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Catherine

Every time I've called, somebody's always been there and answered all of my questions. Probably it was one of the best decisions I ever made.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear that you are pleased with the program, Catherine! We love to hear your positive feedback. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Jon Yuma, AZ

They keep me informed of what's going on. They keep me updated online through my phone on what's getting paid off and what's next.

6 years ago

Reply from Freedom Debt Relief

Thank you, Jon for your positive review! We look forward on your success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018

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Margaret Brooklyn, NY

They were very accommodating with decisions I was trying to make. They help me with any of the decisions that I have made with credit cards.

6 years ago

Reply from Freedom Debt Relief

Margaret, thank you for great feedback about your experience! We're glad you chose Freedom Debt Relief! We will continue to provide you excellent services and be with you every step of the way. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018

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Michele

When I call the customer service they always answer my questions and they're quick about everything and I don't have any problems.

6 years ago

Reply from Freedom Debt Relief

Thank you, Michele for your positive feedback about the program! We will continue to make sure to provide you excellent customer service. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Rosario

They resolved my issues with my credit cards in a timely manner and they reached very good settlements with my creditors

6 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 22nd, 2018

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Brian

well i can describe how he made me feel I was so upset and it was such a great feeling to all ny debt gone it is. all in the name RELIEF

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Bm

Slow on getting settlements Interest and late fees are adding to the balance each month The last settlement was over $1000 what my original balance was

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Dawn M.

Freedom Debt Relief has provided a seamless process in which they have saved me from having to file bankruptcy due to unforeseen circumstances.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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John Digman

They were sucessful in reducing the orginal amount owed to creditors. Always professional and prepared to answer all our questions.

6 years ago

Reply from Freedom Debt Relief

We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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KT

They work quickly to negotiate and they make themselves available to me. They are always pleasant and helpful when I call.

6 years ago

Reply from Freedom Debt Relief

Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Teresa Gonzalez Brooklyn, NY

Por que son los mejores que me han sacado de esta angustia y tener calma y n mi vida Sn los mejores Gracias a todos que integran Freedon relieve

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Duane Earl Mckean

They have good service. They helped me get out of debt and through it all they kept me up to date with emails. I feel relieved now.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 3rd, 2018

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E.L.

I'm glad that I reached out to them. They have been very helpful whenever I needed their help and they answered all my questions.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Teresa Mccoy Woodbridge, VA

They were highly recommended by a friend of mine. I don't feel like I ever had a problem with them, I get emails with updates every once in a while. The only thing is that they promised to lower my rates but there are some credit cards that they were not able to settle for me.

6 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Kurt

They have made getting debt free super easy, and already my credit is going back up and soon all my debt will be in the past.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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B

Always answer my questions with positive feedback. Help me understand where my money is going and they have me on on a path of being debt free!!!!!!

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Iris

Happy with results I thought I was not going to ever see the light at the end of the tunnel Debt relief is making it possible...thank you.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Schavez Salt Lake City, UT

They took allot of stress off my back and made it so I could breath and not b so stressed out about loans and debt. They have an awesome program

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Anonymous Salt Lake City, UT

In 1 year after making all of my payments I have only had two bills paid off; Which I was told that I would be out of the 'program' in 3 years. I don't see how this is going to happen and my credit score dropped 400 points from when I joined the program. I am now going to file bankruptcy and I wish I would not have wasted my time.

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Anxiety and Depression Relief Beaumont, TX

Very helpful and puts mind at ease to help with anxiety and stress with me being a health care giver for my dad too much happening

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Jess

They were very helpful and took care of everything. Anytime I had a question they were more than willing to help me out.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Pierina Demorizi

Helpful; good customer service and they provide useful tips/resources via email on how to effectively manage your finances.

6 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Del

Fast and efficient and effective did not have to wait long to complete my program. Always will to help and explain program when I called.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Fushia

Because they're very helpful and informative,whenever you need them.They always let you know when you have a settlement at risk

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Janet & Bob

They do a great job,best decision we ever made.Very professional, courteous, respectful,and soon debt free Thank you F.D.R.

6 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Tim

Everyone no matter who what or when, all were always on their "A" game! Never a glitch! All knew everything...NEVER ANY DOUBTS!!!

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Jenkies

The company is informative on their website and the videos help if I have a question. Otherwise, calling them has always been a pleasant experience.

6 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Lou Ann Jacobs

Professional, consistently working on my account. Didn't understand that I would have a judgement against me in the courts. Very disappointed about that.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Stephanie Carpenter Stem, NC

I went with them to alleviate my debt. I've really enjoyed talking with them, they are very nice people. I feel very comfortable with them.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Antonia Garcia The Bronx, NY

I went with them because of my debt. They are really helping me a lot with that situation. It's probably the best decision I've made.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Deborah Thompson's Station, TN

They've gone out of their way to settle things for me. Well I hated to do it but it was either that or bankruptcy. I highly recommend them.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Misty Sayer Brown Eagle Mountain, UT

I got in touch with them because I needed to get out of debt. They have always been helpful towards me. They do a great job.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Arleen Stumpf Cleveland, OH

Freedom Debt Relief is resolving my debts. They're always available to answer all my question and I feel really good with their service in every way.

6 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Paul Rugg Wanamingo, MN

I'm very satisfied, they keep me informed and they take care of everything. Working with them is paying off for the best!

6 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Verified Customer

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Lottie Sturdivant Cleveland, OH

They really keep me updated on everything that is going on and I like dealing with them. I'm really satisfied with my decision to sign up with them.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Kimberly Matthews Pontiac, MI

They are really helping me to get these past due bills paid and for a lot less due to my financial situation, I really appreciate their help.

6 years ago

Reply from Freedom Debt Relief

Hello Kimberly,

Thank you for your positive feedback. We are so glad to help you in every way we can! We are here for you at Freedom Debt Relief and we are proud to take control of all your accounts. We are very excited to see your accomplishments in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Vera Wells, NV

This was a very good experience. Very helpful. And a weight off my mind. I would recommend them to anyone who needs he.

6 years ago

Reply from Freedom Debt Relief

Hello Vera,

Thank you very much for your review. We are so glad to hear about your wonderful experience with Freedom Debt Relief and we will continue to assist you in resolving your accounts. We are here to take that extra weight off your shoulders and to provide you with financial freedom. We also would love to have you recommend our program to your family and friends. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 12th, 2018

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Verified Customer

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Arnold Glasspoole Lagro, IN

I needed help getting my credit cards under control and stuff. So far it has been good and they have helped us on a lot of things.

6 years ago

Reply from Freedom Debt Relief

Hello Arnold,

We appreciate your positive review. We are very glad to assist you with your finances and we are thrilled to hear of your positive experience. Keep up the great work, graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

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Verified Customer

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Billy G Fraley Sallisaw, OK

It's the best deal. They know what to do and they do it. I get updates from phone calls and emails. They have done excellent so far.

6 years ago

Reply from Freedom Debt Relief

We greatly appreciate your review, Billy. You made a great decision by enrolling into Freedom Debt Relief and we will continue to send you alerts with any new information on your account. Keep up the great work, graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

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Verified Customer

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Dannie Holland Lillington, NC

I needed to get a service like this. I got updates about everything through my email and in my client portal. They helped me eliminate my debt.

6 years ago

Reply from Freedom Debt Relief

Thank you, Dannie, for providing us with outstanding feedback! We will continue to keep you updated on your account and send you those important communications. We look forward to continuing to assist you in getting debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

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Verified Customer

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Elaine Turner Naples, FL

They settled all of our debts pretty quickly. As soon as they are done with one of them they let me know. I'm very pleased and glad I did it.

6 years ago

Reply from Freedom Debt Relief

Congratulations on your settlements, Elaine! We're all looking forward to your next milestone and your financial success! Any time you have questions please feel free to reach out to our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Verified Customer

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Anonymous Philadelphia, PA'

I got the service because I needed the help. They have been very courteous and helped me through a lot. They are effective at what they do.

6 years ago

Reply from Freedom Debt Relief

Thank you for your terrific review and 5-star rating! Thank you for trusting us and allowing us to help you on your path to financial freedom!

Jan. 18th, 2019