Name: Freedom Debt Relief
Rating: 4.8

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Derek Daniels Long Beach, CA

Bankruptcy would have been a better option. The estimated time and amount since the beginning has been far exceeded.

4 years ago

Reply from Freedom Debt Relief

Hello, Derek! Thank you for taking the time to leave us a review. We're sorry to hear about your experience in our program. We would love the opportunity to speak with you regarding this matter. Please provide your contact information and a member of our team will reach out to you shortly. Thank you for being a valued client of Freedom Debt Relief!

Nov. 5th, 2020

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Byron Bertelsen Kansas City, MO

Too long of a process to start negotiations

4 years ago

Reply from Freedom Debt Relief

We appreciate you sharing with us today, Mr. Bertelsen, and can understand your frustration. Please know we share the common goal of resolving the enrolled balances as quickly as financially possible. However, there may be options available to you that will accelerate your Graduation Path. Please reach out to our Client Services team when time permits for you to learn what options are available to you. Thank you for choosing Freedom Debt Relief to reach your financial goals.

Oct. 21st, 2020

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Jordan Brazille Anchorage, AK

Good at negotiating. Not good communicating.

4 years ago

Reply from Freedom Debt Relief

Thank you, Jordan, for taking the time to leave us a review! We understand resolving debt is not easy and we work hard to settle your debts. Rest assured we are always here for you and cannot wait for you to become debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2020

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Soraya Carter Rosemead, CA

So far everyone has been courteous and helpful.

4 years ago

Reply from Freedom Debt Relief

Hello, Soraya! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2020

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Lydia Mccollian West Chester, PA

they do exactly what they say in a timely manner

4 years ago

Reply from Freedom Debt Relief

We appreciate you sharing with us today, Lydia. We strive to fight for the best settlement. We make sure each interaction is easy and understandable. We have platforms to maintain communication on your program progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jul. 29th, 2020

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Dennice Stone Arcata, CA

The staff were/are great and understanding of the hardship

4 years ago

Reply from Freedom Debt Relief

Dennice, thank you for your feedback. We understand the condition of most of our client situations, and we are here to help! We look forward to your collections, and if you ever have any concerns please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Jul. 22nd, 2020

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William D Shreveport, LA

Knowledgeable staff made the process more simple

4 years ago

Reply from Freedom Debt Relief

William, thank you for your kind review. We are so honored to be working with you to reach your goals of becoming debt-free. If you ever have any questions or concerns please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Jun. 27th, 2020

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JOSE R CORTEZ El Paso, TX

I have one year and evrething working good for now.

4 years ago

Reply from Freedom Debt Relief

Congratulations on a successful first year, Jose! We're glad to hear you are pleased with the progress you're making. It takes your hard work and dedication to be successful in our program. Great job! Thank you for choosing Freedom Debt Relief to reach your financial goals.

May. 27th, 2020

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Bonnie Wolff , WI

They always get back to you answering questions

4 years ago

Reply from Freedom Debt Relief

Bonnie Wolff, thank you for posting online about our services. We are happy to address any questions you might have. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

May. 5th, 2020

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Johnnie Davidson Warrior, AL

I want this resolved, just taking too long.

4 years ago

Reply from Freedom Debt Relief

Hi Johnnie! We understand that you may be eager to be finished with the program and trust us we want to see you to the debt-free future you deserve. So, each month as you fulfill your program commitment, you are one step closer to being debt-free! As you continue down your graduation path, log into your Client Dashboard to keep track of your progress. Thank you for being a valued client of Freedom Debt Relief!

Apr. 30th, 2020

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alma munoz Van Nuys, CA

I like that they really help you and help your credit.

4 years ago

Reply from Freedom Debt Relief

Hi Alma! Thank you for taking the time to leave us a review. We are so glad you are satisfied with the results of the program. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

Apr. 23rd, 2020

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Kim M Tortora Delray Beach, FL

I am unhappy with the length of the process when i am giving a large sum of money monthly. Hopefully it speeds up soon.

4 years ago

Reply from Freedom Debt Relief

We appreciate you voicing your concerns with us, Ms. Tortora. We understand our negotiations process takes time and requires the patience of our clients. We know the relationship you had with your creditors is important to you. Our goal is to satisfy your enrolled balance as quickly as possible. If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!

Apr. 21st, 2020

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Robin Sowers Chester, VA

great service.fast action. helps you see the light of day.

4 years ago

Reply from Freedom Debt Relief

Robin, we are so glad to be of assistance. If you ever have questions please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 9th, 2020

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Mary W Waconia, MN

Not much. Ended up getting sued. Even though I NEVER missed a payment before using FDR.

4 years ago

Reply from Freedom Debt Relief

We're sorry to hear that one of the enrolled creditors chose litigation to collect on an outstanding balance. It's understandably frustrating to deal with such an aggressive action. To protect our clients, we offer a legal subscription service that will assist in matters such as these. Please contact our Client Services team at (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2020

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Judy Lewis Little Rock, AR

FDR has given me a sense of freedom that I truly appreciate

4 years ago

Reply from Freedom Debt Relief

Hi Judy! We are glad we could provide you with freedom during this difficult time. We cannot wait for you to achieve your goals! Remember to keep up with your Client Dashboard to receive updates and alerts concerning your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Mar. 26th, 2020

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Lucille Ferri Henderson, NV

telephone interaction with a very helpful rep

4 years ago

Reply from Freedom Debt Relief

Lucille, thank you for leaving us a review. We look forward to assisting you throughout this journey. Feel free to lean on us and to reach out to Client Services if you ever have any questions at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.

Mar. 22nd, 2020

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Krystle Williams Elkridge, MD

They are fast and deliver on their word.

4 years ago

Reply from Freedom Debt Relief

Krystle, we are thankful for your review. Remember you can check your program progress on your Client Dashboard, and if you ever need our assistance please call Client Services at (800) 655-6303.

Mar. 19th, 2020

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Robert Jolly Detroit, MI

Works quickly to resolve debt and working with creditors

4 years ago

Reply from Freedom Debt Relief

Robert, we appreciate your review. We work hard to make things as quick and easy as possible. Thank you for trusting us to be your debt settlement company. If you ever need our assistance please call Client Services a t (800) 655-6303.

Mar. 18th, 2020

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WILBUR STIDD Belleview, FL

Keep me updated, friendly, staff knowledgeable

4 years ago

Reply from Freedom Debt Relief

Wilbur, thank you for taking the time to give us your feedback! Our team of professionals love to provide knowledgeable information while guiding you through your graduation path. Please reach out to our client services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2020

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Martin V Norcross, GA

Disappointed with progress and time frame of whole program. Would not use fdr again.

4 years ago

Reply from Freedom Debt Relief

Martin, We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Feb. 14th, 2020

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Lovelyn Clemente Lanham, MD

No one is able to help me with my issue with AMEX. And i want to discontinue my POA with M. You can never reach them.

4 years ago

Reply from Freedom Debt Relief

Hi Lovelyn! We are sorry to hear about your experience. We would love an opportunity to discuss the previous matter mentioned above. One of our team members will be reaching out to you soon. Thank you for choosing Freedom Debt Relief!

Feb. 11th, 2020

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Karen M Merrill Cambridge, MA

I am seeing progress on the status of my debt. I

4 years ago

Reply from Freedom Debt Relief

Karen, we appreciate your review! We are so excited to learn that you have already had success in your program so far. As always, you can reach us at (800) 655-6303 if you ever have any questions regarding your account with us. Thank you for choosing Freedom Debt Relief.

Feb. 8th, 2020

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B. Smith Greensboro, NC

I believe i am being robbed. I have asked for an accounting of where my money is going and no one will give it to me.

5 years ago

Reply from Freedom Debt Relief

We are sorry to hear that you are not satisfied with the results of the program. Be mindful, you can review your banking statements online, through your Client Dashboard. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Dec. 18th, 2019

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Bwillis Ripley, TN

Very helpful and friendly very knowledgeable

5 years ago

Reply from Freedom Debt Relief

Thank you for your kind words, Bwillis. Our team is excited to see your progress, and you'll be debt-free before you know it! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 3rd, 2019

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Cynthia Sullivan, MO

They have been helpful trying to resolve my debt

5 years ago

Reply from Freedom Debt Relief

Cynthia, we appreciate your review. Our team is glad that you are confident in our ability to negotiate your debt and provide you with savings! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 25th, 2019

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Alfred Slone Pippa Passes, KY

I would like more updated on where we are at on my case

5 years ago

Reply from Freedom Debt Relief

Hi Alfred, thank you for your feedback. One of our specialists would be more than happy to provide you with an account update. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 19th, 2019

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William Lawrence Jones, AL

Was able to speak with someone when ever I called

5 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

Thank you for sharing your experiences with us, William. We're glad to hear all of your questions have been addressed to your satisfaction. Please continue to reach out to Client Services with any other questions that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future.

Nov. 6th, 2019

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Donna Webster, NY

It has been easy to deal with the employees of the company.

5 years ago

Reply from Freedom Debt Relief

We appreciate your review, Donna! Our team will be by your side from the beginning of your journey, to when you achieve your goal of a debt-free future. Feel free to reach out to Client Services if you ever have any questions (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief!

Oct. 2nd, 2019

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Joyce Pruitt Lewisburg, TN

Seems to be taking so long to settle debts.

5 years ago

Reply from Freedom Debt Relief

We apologize, Ms. Pruitt, if the proper expectations were not set. Our clients usually see their first settlements within 4-6 months of enrolling in our program. However, each client's debt is different. Our advocates in Client Services would be more than happy to answer any questions you have about the Graduation Path. We are available 7 days a week and can be reached by calling (800) 655-6303 or via email at . Thank you for choosing Freedom Debt Relief!

Sep. 26th, 2019

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Dorna Hodge Amityville, NY

the transition was smooth. can't wait to see the difference

5 years ago

Reply from Freedom Debt Relief

We value your feedback, Dorna! Our team is pleased to know you had a smooth transition. If you come across any questions or concerns, please contact Customer Service at 1-800-655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Sep. 17th, 2019

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Tim Satterfield Jacksonville, FL

Kyle was very informative and answered all of my questions

5 years ago

Reply from Freedom Debt Relief

Tim, thank you so much for your positive feedback about Kyle. We're excited to resolve your debt and help you achieve your financial goals. We encourage you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 26th, 2019

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Revis Edmonds Little Rock, AR

Ed H has been prompt and professional.

5 years ago

Reply from Freedom Debt Relief

We're so glad to hear about the amazing experience you had with Ed, Revis! We will be sure to pass along your kudos. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 23rd, 2019

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Jerry Kedik Clovis, NM

quick funding and approval friendly and helpful staff.

5 years ago

Reply from Freedom Debt Relief

Jerry, thank you for leaving a review! We are happy you are pleased with our process and staff. Our team encourages you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 14th, 2019

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Nickie New Windsor, NY

They have resolved almost all of my debt

5 years ago

Reply from Freedom Debt Relief

That is wonderful to hear, Nickie. Our team works hard to resolve your accounts. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2019

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Alejandra Mission Hills, CA

Good They explain me everything perfect

5 years ago

Reply from Freedom Debt Relief

Alejandra, thank you for your review! We work hard every day to make sure that we provide great customer service and great program knowledge to our clients. If you come across any questions or concerns, please contact customer service at 1-800-655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 26th, 2019

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Tara levy Haverhill, MA

Great so far! Very attentive to my needs

5 years ago

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Tara! We're thrilled for the opportunity to service your financial needs. As you begin your debt free journey, keep in mind you can monitor your every step by logging into your Client Dashboard at . You can also chat with a live advocate if you have any questions about your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Jul. 22nd, 2019

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Doris Godwin Rocky Mount, NC

Customer care is very good. They answer questions clearly.

5 years ago

Reply from Freedom Debt Relief

Thank you, Doris! We appreciate you taking out time to compliment our knowledgeable and talented advocates in Client Services. Providing our clients with a world-class customer experience is top priority for us! Please be sure to log into your Client Dashboard at to keep up with any important communications regarding your account. Thank you for choosing Freedom Debt Relief to achieve your financial goals!

Jul. 6th, 2019

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Ailien Wisconsin Rapids, WI

Making the debt relief process easy and rewarding!

5 years ago

Reply from Freedom Debt Relief

Thank you for leaving a review, Ailien, and we're happy we could make this process an easy one for you! We look forward to assisting you at every step of your debt-free journey! Should you have any questions, please reach out to our Client Services department or reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief.

May. 30th, 2019

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Mark

Fast and easy, very understanding counselor.

5 years ago

Reply from Freedom Debt Relief

Thank you, Mark, for your kind feedback. We appreciate you for recognizing the awesome service that has been provided by our skillful advocates. Be sure to log on to your Client Dashboard at to monitor your progress toward your debt-free future! Thank you for choosing Freedom Debt Relief to meet your financial goals!

May. 24th, 2019

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Tanya jones Detroit, MI

I truly believe you guys get the job done no matter what

5 years ago

Reply from Freedom Debt Relief

Tanya, you made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your debt relief program! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 21st, 2019

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Patricia Cortez Henderson, NV

I am pleased with the work you have done to date

5 years ago

Reply from Freedom Debt Relief

It is our pleasure, Ms. Cortez, to assist you on your debt-free journey. Thank you for sharing how pleased you are regarding our service. Remember you can view your account details at anytime by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Apr. 23rd, 2019

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MANUEL E DELACRUZ Jamaica, NY

Thank you for the good service of paying off my debts.

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Manuel. We appreciate you and we will continue to provide excellent service through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 4th, 2019

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Angela Litton Mascoutah, IL

some confusion @ the beginning of debts filed

5 years ago

Reply from Freedom Debt Relief

Hello Angela,

Thank you for your honest feedback. We want to apologize for any negative experience you have had with Freedom Debt Relief and we invite you to ask your questions or concerns. We are happy to explain our program in detail and you can reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 4th, 2019

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Stephanie West Sacramento, CA

They have been good so far negotiating settlements for me.

5 years ago

Reply from Freedom Debt Relief

It has also been our pleasure to, Stephanie. Congratulations on the progress you've made already! We are thrilled to witness how well you're progressing toward your financial freedom. Be sure to reach out to client services should any questions come up along the way. Thank you for allowing Freedom Debt Relief the opportunity to guide you to your debt-free future!

Apr. 2nd, 2019

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Noreen Cooke Coleman The Bronx, NY

I am not having the best experience with the company. People do not answer your questions and sound like robots.

5 years ago

Reply from Freedom Debt Relief

Dear Noreen,

We are sorry to hear about the issues you have experienced with our client service department! Our clients are our top priority and ensuring that they are receiving the best assistance from us is what we want you to feel. We hope we can turn this experience around for you and make this a better one. A member of our team will be reaching out to you privately to resolve the concerns you are having. Thank you for your time as it is valuable!

Mar. 29th, 2019

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Carl H. Yonkers, NY

Freedom Debt Relief has been attentive to my situation.

5 years ago

Reply from Freedom Debt Relief

We thank you for your positive review, Carl! We're on your side at every step of your journey with us and should you have questions for us in the future, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 15th, 2019

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Clarence Thompson Smiths, AL

They have been very professional and informative

5 years ago

Reply from Freedom Debt Relief

We appreciate the compliments, Clarence. Thank you for taking out the time to share your feedback with us. Keep in mind you can view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Feb. 4th, 2019

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Phillip Kahler Vestaburg, MI

company is good but website need to be more user friendly.

5 years ago

Reply from Freedom Debt Relief

Dear Phillip,

We're sorry to hear that our client dashboard hasn't been helpful for you. As much as we do encourage our clients to log in we understand at times it may be a lot of information but the more you visit your client dashboard the more it will become familiar to you. Our client service department is always more than happy to walk you through and explain how you can monitor your accounts on your client dashboard. Please reach out to our client services department at (800) 655-6303 for further assistance. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

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Beverly A Christenson Andover, MN

They. Took. Their. Time. And. Went. Over. Details.

5 years ago

Reply from Freedom Debt Relief

That's rewarding to know, Beverly. Welcome to Freedom Debt Relief! We're so glad to hear your debt consultant took the time to make sure you had a thorough understanding of our program. As you begin your journey with us, please let us know if any questions or concerns happen to come up regarding your account. Client services can be reached at (800)655-6303 or via email at anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!

Jan. 7th, 2019

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Roger M Lucas

Excellent service, convenient, and easy to deal with

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018