Name: Freedom Debt Relief
Rating: 4.8

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ronald cook Fairfield, OH

Has done all you said you would. Only wish is it went a little faster on settlements.

9 years ago

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Gary E. Lexington, TX

Have only been in program 6 months and already have the first settlement. Great job!

9 years ago

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Kristen North Tonawanda, NY

I feel so relieved! Things are going well!!!! I couldn't be happier!

9 years ago

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Donald cartwright Bloomington, IN

It feels like I can see the light at the end of the tunnel.thank you

9 years ago

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Larry Hudak Mesa, AZ

Freedom did not contact creditors and I receive at least 5 calls a day. Paid over $4,000.00 and received notice that only one creditor has been settled.

9 years ago

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jose perez Philadelphia, PA

After some confusion in the way some of the material was handled, freedom came through for us in an outstanding way!

9 years ago

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Mary Anne DeLeon San Antonio, TX

Taken a heavy financial burden of my shoulders, thank you for your help!

9 years ago

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Denice Wrinkle Springfield, MO

Saw results very quickly. Every time I called they were very helpful and knowledgeable.

9 years ago

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Paul D. Allen Rochester, NY

Have been very easy to work with and have been willing to be flexible while I was between jobs.

9 years ago

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larry anderson Mcleansville, NC

I am in more debt now sense I signed with Freedom they take your money first before the pay your debts I think they are money grabbers down with them

9 years ago

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sue yarber Cypress, TX

FDR has been grew!! One settlement already, hopefully more soon!!

9 years ago

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maritza Opa Locka, FL

my experience is good with freedom debit select because they are help me with my debit account

9 years ago

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gary altieri Gwynn Oak, MD

You guys are great with answering all questions in detail. Thank you.

9 years ago

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Matt Turner Paradise, CA

Good so far have been in program since October 2014 and have had one debt settled. Just wish it would go faster and have more debts settled.

9 years ago

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thomas Port Jefferson Station, NY

everything is good ,But I would like to here more updates on what's going on thanks

9 years ago

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Roger Greensboro, NC

The Debt Relief Program is awesome and I see myself coming out of debts !

9 years ago

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Kathryn Bullington Florence, AL

Federal Debt Relief have done a great job representing me and helping me relive my debts promptly!

9 years ago

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ron minuard TX

Very very pleased with freedom for helping get me with my debt problems

10 years ago

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rodolfo ramirez Miami, FL

I liked how quickly and professionally they responded and started working on my case

1 year ago

Reply from Freedom Debt Relief

Hi Rodolfo, thank you for sharing your experience. We are happy to be able to help you in a timely manner!

Jun. 28th, 2023

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Dave Fortin Kingston, PA

They provide debt consolidation but always call. I'll give them an A for effort and tenacity for sure.

3 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience Dave. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

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Erik Lewis Atlanta, GA

They helped with negotiating a lower payment on several outstanding bills when I was laid off.

3 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Erik. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!

Nov. 10th, 2021

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Chris Jones

Dislike High Fees Dislike Credit Destroy

4 months ago

Reply from Freedom Debt Relief

Chris, we understand the credit impact can be frustrating to see at first however When your debts go past due, it will likely cause your credit score to decrease. But after you’ve paid your creditors through settlements, your creditors should report that to the credit bureaus. Then your credit report should show that the debts are resolved. Our goal is to save you time, stress and money so you can work toward your specific financial goals. I know at times it can seem like we’re just taking your money and not paying your creditors, but rest assured that is not the case. Your settlement fees are part of your custom plan and are included in your program cost, and do not delay or change the length of your FDR program.

Sep. 4th, 2024

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Brandynbro Fortnite

The fees they charge for veterans are way too high!!!!!! Very unhappy about this.

6 months ago Edited November 13, 2024

Reply from Freedom Debt Relief

Hi, thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that you feel our fees have not met your expectations. As a disabled veteran, your service and sacrifices mean a lot to us, and we strive to provide the best possible support to all our clients. Please reach out to us directly so we can review your account and address your concerns more specifically. We value your input and want to ensure we are providing the best service possible.

Jul. 19th, 2024

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Tracy Edmondson

I did not realize that my credit score would be affected for 4 years

6 months ago

Reply from Freedom Debt Relief

Hello Tracy, we understand it can be discouraging to see your credit score lower. You should see progress as your accounts are resolved. We encourage you to reach out to a credit specialist to help you rebuild your credit.

Jul. 8th, 2024

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Denise Uber

Small payments out so it takes longer to pay off

6 months ago

Reply from Freedom Debt Relief

Hi Denise, thank you for your feedback. We base our settlement payment plans on your monthly deposit and other settlements, amongst other factors like targeted negotiations. You can always make additional deposits or increase your monthly draft to help speed up your program, we encourage you to reach out to our customer service team if you have any questions about this process.

Jun. 25th, 2024

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Kevin Busch

Communication with clients need to be stronger

7 months ago

Reply from Freedom Debt Relief

Thank you, Kevin! We appreciate your review. We value our customers and appreciate the time you took to share your experience. This is a big concern and we want to reach out directly to you to determine what are the area's of opportunity and find solutions. We look forward to getting in touch.

Jun. 19th, 2024

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Rebecca Topper

One debt settled in 4 months...very slow process

7 months ago

Reply from Freedom Debt Relief

Hi Rebecca, we are sorry to hear that our process is slower than you expected. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

May. 17th, 2024

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Melanie Fordham

Not happy with the fees attached to settlement

8 months ago

Reply from Freedom Debt Relief

Hi Melanie, thank you for sharing your feedback with us. We strive to be transparent about our fee structure and ensure that our clients understand the costs involved in the process. It's important to note that the fees are necessary to cover the costs of negotiating and managing settlements on your behalf. Please let us know how we can continue to support you.

May. 9th, 2024

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Verified Customer

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James Tucson, AZ

Poor customer service, lies nobody will ever see this

1 year ago

Reply from Freedom Debt Relief

Hi James, we are sorry to hear you feel this way about our service efforts. We would love to speak with you, but we are unable to locate your account with the information provided by this review. Please reach out to us via a private message, with your contact information.

May. 19th, 2023

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Verified Customer

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James Engelking Spring Hill, TN

Seems to be taking a lot longer than promised!

3 years ago

Reply from Freedom Debt Relief

Hello, James. We appreciate you taking the time to leave us a review. Rest assured we are working diligently to pay off your last account. We want nothing more than for you to meet your goal of becoming debt-free! If you have further questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2021

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Verified Customer

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Eze Akoma Richmond, TX

Inconsistent and unreliable in most of what they say and do

3 years ago

Reply from Freedom Debt Relief

Hello, Eze, We're sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. We will be reaching out to you shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2021

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Verified Customer

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patricia benner Ennis, TX

cause they let two account drop and I got sued !!!!

3 years ago

Reply from Freedom Debt Relief

Patricia,
We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

Jun. 30th, 2021

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Verified Customer

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Larry Cullop Vincennes, IN

Good but some problems with Attorney when settlement occurs

3 years ago

Reply from Freedom Debt Relief

Hello Larry, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

May. 25th, 2021

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Verified Customer

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Linda Royston

I feel like I could have done this on my own.

4 years ago

Reply from Freedom Debt Relief

Hi Linda. Thank you for sharing your feedback with us. You can negotiate with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? We have dedicated our time and resources to help get the best settlements on your behalf. We would love to discuss your account more in-depth so one of our team members will reach out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Jul. 21st, 2020

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Verified Customer

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Joey

Don't like yr tactics dealing with the creditors

4 years ago

Reply from Freedom Debt Relief

We're sorry to hear about your disappointments in our negotiation efforts. Please know we have been settling debts for our clients for over 16 years. In this time, we've successfully developed relationships with hundreds of creditors. This allows us to obtain the best settlements possible for our clients. If you have questions regarding your account, our Client Services team can be reached by calling (800) 655-6303 for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2020

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Verified Customer

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John Lucht

Settlement was more than originally owed!

5 years ago

Reply from Freedom Debt Relief

Thank you for review, John. We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Nov. 1st, 2019

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Verified Customer

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Donald

AS THE ENDING VERY POOR AND UN PROFESSIONAL AND REALLY NOT HONEST

5 years ago

Reply from Freedom Debt Relief

Donald, we can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Verified Customer

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Delilah

Customer Service Representative and Company takes the customers money

5 years ago

Reply from Freedom Debt Relief

Thank you for providing your thoughts, Delilah. We apologize for any dissatisfaction you have experienced with our program. We assure you, all transaction history is available online and anytime you have questions we are here to give you detailed explanations. A team member will be reaching out shortly. Thank you.

Jun. 27th, 2019

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Verified Customer

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Terry Jasper, AL

They haven't been the best about contacting me over this past week.

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear you're having difficulty reaching us. World class customer service is one of our top priorities! If you have questions regarding your account, please call us at (800) 655-6303, email us at or visit us on your client dashboard at . Our agents are available seven days a week and they're ready to help resolve your questions or concerns. Thank you for choosing Freedom Debt Relief.

Dec. 21st, 2018

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Verified Customer

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John

Of $4000 I've paid, they have kept $2800 infers for themselves.

6 years ago

Reply from Freedom Debt Relief

John, we're sorry to hear your disappointment with the settlement fees. We would like to go over your account with you and make sure we break down the settlement fees and show you that you're still saving a lot more, than verses paying the creditor 100% of the balance owed plus interest. We're here to help you! Please reach out to our client services department at (800) 655-6303 or for further assistance.

Sep. 18th, 2018

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Verified Customer

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shannon

Poor communication getting a structured settlement in place

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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howard sarquist

they are helping me get back on track and get out of debt with less hassle.

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Melissa Garcia

Hassle free service, easily managed online, no complaints.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Verified Customer

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mine

i am haveing calls that are not good not getting no money

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Amber Patton

They screw people over instead of helping me they make it worse

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Michel Brooks Sr.

The patience and understanding of the representative

9 months ago

Reply from Freedom Debt Relief

Hi Michel, thank you for your feedback and for choosing us!

Apr. 10th, 2024

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Mark L

After one settlement we are very pleased!!!

9 months ago

Reply from Freedom Debt Relief

Hi Mark, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!

Apr. 2nd, 2024

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Jimmy D Milwaukee, WI

Three debts settled. These guys are good.

10 months ago

Reply from Freedom Debt Relief

Hi Jimmy, rest assured we are actively working on settling your remaining accounts, once we have the funds and your accounts are in the status we need them to be in, we will do our best to obtain the best savings for you!

Mar. 18th, 2024

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Sherry Guzzo Easton, PA

Thank you for my first settlement Sincerely Sherry Guzzo

10 months ago

Reply from Freedom Debt Relief

Hi Sherry, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!

Mar. 18th, 2024

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Donna Mcbride TX

This is new to me but I really like being able to TALK. To someone

11 months ago

Reply from Freedom Debt Relief

Hi Donna, thank you for reaching out an account specialist will be reaching out to you soon.

Feb. 8th, 2024