Name: Freedom Debt Relief
Rating: 4.8

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Luba Deerfield Beach, FL

Everybody is very nice and helpful. I am glad I call You for help. Thank You.

5 years ago

Reply from Freedom Debt Relief

Hello Luba,

We greatly appreciate your feedback. We are happy to provide the utmost customer service to all of our clients and our highly trained client advocates are happy to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 11th, 2019

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Ken Weeks Colorado Springs, CO

Customer service is great...helpful...agents are very helpful and knowledgeable.

5 years ago

Reply from Freedom Debt Relief

Thank you for complimenting our level of customer service, Ken. We want our clients to feel confident and comfortable reaching out to our contact center. Congratulations on the progress you've made since enrolling with us! Keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Feb. 7th, 2019

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Bubbah El Cajon, CA

please return my calls. I AM UNABLE TO SATISFY QUESTIONA BY E-MAIL

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Bubbah. We're sorry to hear that you're having trouble reaching us. For immediate assistance please contact our client services team at (800) 655-6303 or log onto your client dashboard at and chat with us! You can also reply with your contact information in a private message and we can have a member of our team reach out to you. Thank you for choosing Freedom Debt Relief.

Jan. 30th, 2019

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Linda Conley Port Huron, MI

When I called the woman I talked to was very kind and understanding.

5 years ago

Reply from Freedom Debt Relief

We're delighted to hear that you've received great assistance from our team, Linda! Our team is caring and eager to resolve any questions or concerns you have throughout your time with us. Please contact us any time you have questions regarding your account, our client services team is available at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 30th, 2019

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Rozza Orlando, FL

This is my third settlement in a year. I can’t wait till this is all over ...

5 years ago

Reply from Freedom Debt Relief

Congratulations on your success thus far, Rozza! We're proud of the milestones you've reached and we're all looking forward to your next milestone! In the meantime, please don't hesitate to contact client services at (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jan. 30th, 2019

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Darron ButlerBaller Tucson, AZ

Freedom Debt has put me at ease rgarding my debt. Great service!

5 years ago

Reply from Freedom Debt Relief

We couldn't be happier, Darron, to know that our service is providing you with peace of mind regarding your finances. Thank you so much for your kind feedback. Keep in mind you can monitor your progression along your graduation path by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 30th, 2019

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Jim taylor Prescott Valley, AZ

Easy and helpful very competent. Make it easy and fast to pay debt off

5 years ago

Reply from Freedom Debt Relief

We appreciate your great review, Jim! We're thrilled to be working with you and we're excited to see your financial success. Any time you have questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 26th, 2019

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Nancy A Buffa St Louis, MO

Everyone very kind and considerate, Answered questions and explained well.

5 years ago

Reply from Freedom Debt Relief

Thank you for your outstanding review, Nancy! Our team is caring, knowledgeable, and always willing to answer any questions you may have. You can contact us by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 24th, 2019

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Jean Mays Phoenix, AZ

NLLG and FDR need to better communicate with each other. If there is no communication, a resolution cannot be reached.

5 years ago

Reply from Freedom Debt Relief

Hello Jean,

Your honest feedback is very much appreciative! We work constantly to improve how we communicate with our clients at every stage of their program especially when we're working with NLLG. Anytime an account is sent to NLLG we do work together to get updates or they will also inform our clients first on how they want to handle the account since they are lawyers and need to provide you with details first. We're sorry for the negative experience you have come across, know that we work every day to get better at what we do. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 24th, 2019

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SLJ Gaithersburg, MD

Working diligently behind the scenes to ensure negotiations are affordable.

5 years ago

Reply from Freedom Debt Relief

We appreciate your review and 5-star rating. We will continue to be working to provide you with significant savings and reaching your goal of becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Reynaldo Pineda Las Vegas, NV

Courteous and professional in handling my concerns /questions/clarifications

5 years ago

Reply from Freedom Debt Relief

Thank you, Reynaldo, for your fantastic feedback. We appreciate your time and sharing the wonderful experience you've had with our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Dan Monroeville, PA

If you do what they say it works. Maybe even quicker than they tell you.

5 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Dan. We are thrilled to hear our program has been working for you thus far and we wish you the absolute best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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John M Jacobson Sr Winona, MN

Everything has been going as planned. I am very happy with your service.

5 years ago

Reply from Freedom Debt Relief

Hello John,

Thank you for your feedback. We are so happy to hear about your positive experience from the time you enrolled in our program and we are looking forward to seeing your accomplishments in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Gary Jacksonville, FL

Really everything was explained up front and is now happening.

5 years ago

Reply from Freedom Debt Relief

It sounds like the proper expectations were set for you when first enrolling into our program. Thank you for sharing how informative your Debt Consultant was during the initial consultation. Although you are very clear about our processes, please do not hesitate to contact client services anytime you have questions on your account. Thank you for choosing Freedom Debt Relief as a guide to financial independence!

Jan. 18th, 2019

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Tonya Witkovsky Fulton, NY

So far great and things are being resolved faster then expected.

5 years ago

Reply from Freedom Debt Relief

Hello Tonya,

Thank you for your splendid review! We strive to make sure all your accounts are being settled in a timely matter and get you to reach your goal of being officially debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 18th, 2019

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Mark Cravens Indianapolis, IN

Very efficient and fast service in reaching settlement agreements.

5 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Michael Erwin Ames, IA

So far it has been a good experence. Reps are very nogable in the Service they perform...thanks

5 years ago

Reply from Freedom Debt Relief

We love to hear that you've had a great experience thus far, Michael! Our team is always ready to answer your questions or concerns, so please don't hesitate to give us a call at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Jan. 11th, 2019

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Nanie Carson City, NV

I sure was surprised at how fast the first settlement was made.

5 years ago

Reply from Freedom Debt Relief

Your progress thus far is phenomenal, Nanie! Congratulations on your first settlement and we're all looking forward to your next milestone. In the meantime, please feel free to contact us when you have questions or concerns, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 11th, 2019

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Gloria J Mellion Los Angeles, CA

The whole program is extremely user-friendly online and off.

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Gloria! We're happy to know that you're finding our program easy to follow! Also, don't forget we have a client services team that's always ready to answer any questions or concerns you have along the way. Give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Edward Bailie Allen, TX

1 by 1 they are resolving my accounts . I am very pleased to say the least

5 years ago

Reply from Freedom Debt Relief

We love to hear your positive feedback, Edward! We're pleased about your progress as well and we're all looking forward to your next milestone! In the meantime, please don't hesitate to contact client services when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2019

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Dave B. Modesto, CA

They are doing exactly what they offer. No hassle up front and supportive.

5 years ago

Reply from Freedom Debt Relief

We're here to support you every step of the way on your path to debt-freedom, Dave! We're proud of your success thus far and we're looking forward to your next milestone. In the meantime, please don't hesitate to contact client services when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 4th, 2019

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Tim Agnew Phoenix, AZ

Communication is great. I do wish FDR could hurry things along a little quicker.

5 years ago

Reply from Freedom Debt Relief

We greatly appreciate your honest review, Tim! Please don't hesitate to reach out to us if you have questions regarding your progress. One of our knowledgeable representatives will be happy to review your account with you and answer any questions or concerns you may have. Give them a call at (800) 655-633 or you can email . Thank you for choosing Freedom Debt Relief!

Jan. 4th, 2019

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Melinda Oakley, CA

Great Staff, courteous. Answered all my questions. They are patience.

5 years ago

Reply from Freedom Debt Relief

Hello Melinda,

Thank you for your wonderful review. We are glad to hear we have demonstrated outstanding customer service thus far and we are looking forward to seeing you obtain financial freedom. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Hoang Pomona, CA

when it comes to needs and helps the customer service are the best

5 years ago

Reply from Freedom Debt Relief

Hello Hoang,

Thank you for your honest feedback. Our highly skilled team of client advocates are glad to assist you while enrolled in Freedom Debt Relief and we have your best interest in mind through graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Dorothy(Dottie)Rathbun Waynetown, IN

Patrick was very through answered all of my questions and is always available

5 years ago

Reply from Freedom Debt Relief

Hello Dorothy,
We greatly appreciate your feedback. We are very happy to hear Patrick had answered all of your questions or concerns thoroughly and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Sharon Mount Washington, KY

The people I have dealt with have been ver very very accommodating.

5 years ago

Reply from Freedom Debt Relief

We're glad to know your debt consultant has been so communicative with you and has always answered the questions you had about our program. Thank you so much for sharing. As you begin your debt-free journey, please know our advocates in client support are just as willing to assist you. Always feel free to contact us in client services at (800)655-6303 or via email at anytime you have questions regarding your account. Thank you for being the best part of Freedom Debt Relief!

Dec. 13th, 2018

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Catherine Ortega

Great communication and clear objectives for what I need to get out of debt.

5 years ago

Reply from Freedom Debt Relief

We're happy to help guide you to your brighter financial future, Catherine! We'll be here for you every step of the way and any time you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Thomas O'Neill

Working just fine as anticipated. Paying off my debts in a very prompt manner.

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Thomas! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. Give them a call at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Giannico

No headaches. We did what we needed to do and they did their part.

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Giannico! We strive to provide the best possible experience to all clients and are happy to hear we've hit the mark. We look forward to your continued success and in the meantime, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 27th, 2018

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Elizabeth Ysidron

They have been amazing helped me understand how to check my progress

5 years ago

Reply from Freedom Debt Relief

We are very pleased to receive your review, Elizabeth! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful with your account. In the future, any time you have questions regarding your account, please feel free to contact client services by calling (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Christine Giammarino

Easy, informative and always available for your questions and concerns.

5 years ago

Reply from Freedom Debt Relief

Thank you very much for your positive review, Christine. We're happy to be of assistance and we're here for you every step of your debt-free journey. Any time you have questions or concerns please don't hesitate to contact client services by calling (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Catherlina Smith

Thus far FDR has done what they promised. I'm pleased with their performance.

5 years ago

Reply from Freedom Debt Relief

We're thrilled to hear that you're happy with our services, Catherlina! We're proud of your success and we're all looking forward to your brighter financial future. Along the way, please don't hesitate to contact client services when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Jimmy Fletcher

So far, so good! They've been keeping me informed with all my accounts.

5 years ago

Reply from Freedom Debt Relief

We are very pleased to receive your positive review, Jimmy! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful with your account. Also, don't forget we have a world-class client services team that's ready to answer any questions or concerns, give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 27th, 2018

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Anonymous

Entire experience has been good with them. Able to get financially stable

5 years ago

Reply from Freedom Debt Relief

We're delighted to hear that you're back on your feet financially. We look forward to your continued success and any time you have questions or concerns, please don't hesitate to contact client services. Give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Ronald Lewis

Definitely do not understand what they do. I have been paying in for quite some time now and nothing has been paid off that I no of!

5 years ago

Reply from Freedom Debt Relief

We’re so sorry to hear you have had a negative experience, Ronald. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Dec. 27th, 2018

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Debt Free 2021

Great service, always available for consultation, very friendly representatives

5 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Basil Serra

When i call for any questions on debt i get quick and timely ansers

5 years ago

Reply from Freedom Debt Relief

We appreciate your positive review, Basil! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you with becoming debt free! Please continue to contact client services when you have questions regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Daniela Yates

Awesome experience, great customer service. Help me through out entire process

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Aracely Van Kirk

excellent, they understand my needs and work towards my goal

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Aracely! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so. Any time you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Anonymous

They work really hard to help. I was in debt - now I have a plan.

5 years ago

Reply from Freedom Debt Relief

We're happy to hear that you're reaching your financial goals! We're on a mission to help you put your debt behind you and give you the support system you deserve. Any time you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Glenn

very good, they were very helpful. Made life much easier....

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Glenn! We're happy to help and we're looking forward to your future success. Any time you have questions or concerns, please feel free to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Jerald Dickens Modesto, CA

I don't like it that u are taking money out of my account and u have not even disbursed the money yet. Getting worried that this is a scam

5 years ago

Reply from Freedom Debt Relief

Hello Jerald,

We understand your concerns. We do not pay your creditors right away as we are waiting for funds to build up in your dedicated account so we can start to negotiate. We're not a scam we have been in business for over 16 years and we are proud of the fact that we have settled over $10 billion of consumer debt in our history. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 31st, 2018

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Sherry Losell Fort Worth, TX

They work with our debtors and we don’t have to deal with them.

5 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Sherry! We definitely take the stress out of having to handle your creditors on your own! We're here for you every step of the way on your debt-free journey and we're looking forward to your financial success. Additionally, please don't hesitate to contact us when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 2nd, 2019

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Chris Miyoshi Caldwell, ID

Easy to follow. Just kept making sure freedom knew I wasnt still using cards.

5 years ago

Reply from Freedom Debt Relief

We're happy to learn that tracking your progress has been simple for you, Chris! We ensure that you will always have the tools available to view your milestones as you're progressing and don't forget we have a world-class client services team available to answer any questions or concerns you have along the way. Give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 2nd, 2019

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Jerry Buff Casar, NC

Several creditors paid off and no more harassing phone calls.

5 years ago

Reply from Freedom Debt Relief

Hello Jerry,

Thank you for your positive feedback. We are thrilled to hear about your wonderful experience with Freedom Debt Relief thus far and we are very proud of your success so fast in the program. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 25th, 2018

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robert jr miller Kansas City, MO

they are working diligently on getting my debt resolved in a timely fashion

5 years ago

Reply from Freedom Debt Relief

Thank you, Robert, for your amazing feedback! We are happy to assist you in getting debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 17th, 2018

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Rachel T Springfield, MO

Love it so far- everyone has been so nice and understanding.

5 years ago

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Milagros Castaneda Ozone Park, NY

Well I got the information and all my questions are answer with option for make my decision

5 years ago

Reply from Freedom Debt Relief

Hello Milagros,

Thank you for your wonderful review. We're glad you have joined our program and are giving us the opportunity to assist you with your debt. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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yana Phoenix, AZ

i have good experience with Freedom Debt relief. Nice customer service

5 years ago

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief! Thank you for sharing the positive experiences you've had since enrolling with us, Yana. It's nice to hear you've always received pleasant customer service. We appreciate the feedback. As you begin your debt-free journey, please know that we are here to support you all of the way. Feel free to contact us in client services at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 7th, 2018

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Ellen Blackman Mamaroneck, NY

The people I spoke with were very friendly and knowledgeable.

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Ellen! We're so pleased to hear that our team is knowledgeable and friendly. We're looking forward to your success and in the meantime, please don't hesitate to contact client services when you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 29th, 2018