Name: CreditAssociates
Rating: 4.4

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Verified Customer

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Barbara wood

Very helpful and always going above and anytime I call they are patient and very helpful

3 years ago

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Clifton Beard

Very professional and all information needed to solve all the problems that occur

3 years ago

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Micheal

This is really good. My credit bills are being helped cleared. It’s been good. I would recommend.

3 years ago

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M

The only thing wrong is that there is one of my credit cards that they have not contacted yet so they are harassing me.

3 years ago

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William

It would me nice if they would communicate with their clients on a regular basis instead of the client having to try to reach out to them.

3 years ago

Reply from CreditAssociates

Hi William - We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program. Our success depends on your success so if ever you need anything, we are here for you.

Feb. 4th, 2021

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Rolando

Everything was so easy and they’ve been very helpful so it super helpful for me.

3 years ago

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Tajuana

Lower fees would be great but overall the service is good. The company tried to settle many accounts.

3 years ago

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Sarah

You guys were able to help me get my bills under control so that now I have only one bill.

3 years ago

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Anonymous

Nothing is perfect but I am sure there are a lot of people out there it can help.

3 years ago

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Yenda

Sometimes I have to call them but usually they call me to keep me in the loop of what is going on.

3 years ago

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Shirley

So far they’ve been able to get a few things settled and they’ve helped me a lot.

3 years ago

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Ralph

For me they are doing a great job. I have a lot of experience and they are really doing a good job.

3 years ago

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Desery Cain

I am wary of Credit Associates. I joined the program a year ago and not sure if the program is a scam. There are no updates(statement summary) and I'm not sure my accounts are being settled.

3 years ago

Reply from CreditAssociates

Hi Desery - We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program. Our success depends on your success so if ever you need anything, we are here for you

Feb. 4th, 2021

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Dona Worth

They have been very helpful. They are very knowledgeable and are very informative.

3 years ago

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Janet Fletcher

Great. Keeps me informed and am feeling relief at getting credit issues resolved

3 years ago

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Nicole

Very good communication, I'm so excited about where this process is going. So far so good!

3 years ago

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Andrew Willette

It has been absolutely fantastic. They are friendly and they do check in with you.

3 years ago

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Anonymous

Frequent contact,keeping me up to date on my account. VERY helpful and professional.

3 years ago

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Dennis Bowman

Every time I call them which is every other month, I get different answers to the same questions. It doesn't slow for much of a trust with then

3 years ago

Reply from CreditAssociates

Hi Dennis - We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program. Our success depends on your success so if ever you need anything, we are here for you

Feb. 4th, 2021

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Verified Customer

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George Washington

Credit Associates helped me to convince the Veterans Administration to forgive my $18,000 debt !!!

3 years ago

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Anonymous

Everything has been fine. I like the service. I like the business. I like the way they do business.

3 years ago

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Anonymous

I’m happy with the results. They are working on my credit. I am on a home program.

3 years ago

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John

At first I had a little problem when they started but now they seem to be going alright. I don’t have problems.

3 years ago

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Joe

When I call because I need information, customer support gets me what I need to know.

3 years ago

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Glenn

CreditAssociates is taking care of my business and keep me updated on everything.

3 years ago

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William Galloway

They were timely and helpful! They went above and beyond in understanding my situation.

3 years ago

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Angela

Great customer service, no problems so far, I appreciate the help in getting myself out of debt

3 years ago

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Sonia Zieske

It has been great so far. Everybody is knowledgeable and helpful with any questions you may have.

3 years ago

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Christina Mason

The reduced amounts and great people. They explain everything and keep you informed.

3 years ago

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Dayana Lima

Good experience with Credit Associates. The agents gives perfect customer service

3 years ago

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Beverly Stroud

Wonderful. Every time I call all my questions are answered and they always reassure me

3 years ago

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George

I have been with them for months. They have took care of 3 of the 7 accounts for me.

3 years ago

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Mark Hampton

I'm guessing everything is going well but the confusion of the services are very unclear. I've paid in quite a bit with no visible results.

3 years ago

Reply from CreditAssociates

Hi Mark. Thanks for reaching out.

Keep in mind that the duration of the program is entirely up to you and what you are comfortable spending monthly. If you would like to expedite your program at any time, you are welcome and encouraged to do so. We want you to complete the program as fast as you are able so please, give us a call and we can discuss a more rapid process.

Oct. 21st, 2020

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Patricia Morse

Only two companies have worked with you. Wells Fargo and Old Navy. I have other creditors. Discover, Citibank, American Express. What can you do with these companies?

3 years ago

Reply from CreditAssociates

There are very few creditors that we do not work with. As long as they are not federal or student loans, they should qualify for the program but we would cover all of that in the qualification process. Old Navy, for example is actually Synchrony Bank which backs the majority of retail cards. Feel free to call for a no obligation consultation and we would be happy to review your accounts and provide more information.

Oct. 21st, 2020

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Carol

Credit Associates have always been good to me and try to settle things as soon as they can.

3 years ago

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Andraily

Any time I call with issues, they are quick to resolve it. They are nice and friendly.

3 years ago

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Samarra Miller Hialeah, FL

They work with you and the credit card companies and negotiate amazing deals! You will not be disappointed! They are trustworthy we actually were very happy working with this company.

2 years ago

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Tom Walker North Tonawanda, NY

Excellent customer care, all ways able to give update on you account.

3 years ago

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Bryan Eyman Indianapolis, IN

Overall a positive experience. It would be better if there was more one on one contact.

3 years ago

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Denise Moriarity Racine, WI

Great. No. Problems with anything and completed in a very short time

3 years ago

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Patricia Morris Avant

One incident changed my whole opinion of this company. Some things should be explained better.

3 years ago

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Edwin Vives

Great!! so far.Very professional staff,they save your money

3 years ago

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Randy Trierweiler

Very professional and helpful. I've been with them a year and a half so far.

3 years ago

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Margaret Ballinger

So far they have done a great job hope it continues to the end

3 years ago

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Anonyous

Credit associations has been great and good quality customer service

3 years ago

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Russell Carey

My credit rating wasn't exactly great(600+] but by the time your company started dealing with my creditors my score dropped to just above 500. Thanks

3 years ago

Reply from CreditAssociates

Hi Russell - Thank you for the feedback

Feb. 4th, 2021

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VP

Very courteous and informative. I am kept aware of my status monthly.

3 years ago

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Dorothy Mitin

Very informative & professional especially starting out when I talked wth Ava

3 years ago

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Carolyn

I can see my credit score rising every month. This has been a Godsend for me.

3 years ago

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Marcia A Bryant

They always have the answers I need and easy to contact when I need them

3 years ago