Name: CreditAssociates
Rating: 4.4

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Verified Customer

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Anisa Siddiq

They always have been very responsive. Provide answers for any question. And always help upon reaching them. Good is settling with creditors. I am satisfied so far.

4 years ago

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Verified Customer

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Isaac

Any time I call, they respond and give me an explanation. They have done their best to explain it to me. I like the services.

4 years ago

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Cheryl

I am satisfied with everything with customer service. They are pretty good. They get back to me. I am still a little confused as it is not much money.

4 years ago

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Maria

They are on top pf things. They are working really well. I am kept updated. They always call me on the phone and send me emails.

4 years ago

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Verified Customer

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Richard

The way they care for you is truly professional. They stand behind their work. They are genuine. I find them very trustworthy.

4 years ago

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Becca Jones Bel Air, MD

After maxing out my credit card, I was terrified of never being able to pay the money back. Credit associates was able to cut a huge chunk of that debt off for me leaving me with not only a huge relief, but was less money to owe. Credit associates offers free debt savings estimates easily accessible through their website. They also offered a free consultation and I was able to chose the date for my payment. I would highly recommend this company!

3 years ago Edited November 23, 2021

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Peggy Jones

They are very professional and experts at navigating you through what is necessary to help you with you credit issues.

3 years ago

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Anonnymous

Once they got started, it seemed to be going well for other than that I did not think they were going fast enough. I would recommend them.

3 years ago

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Brandon

I was really impressed with them. They were really nice and got the job done. It really helped me a lot.

3 years ago

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Robert

Anytime I have a question, I can call and get the answers I am looking for. It is working out pretty good.

3 years ago

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Rogelio

I feel like the price could have been lower, that they could have tried to negotiate lower. They are pretty up front and helpful through the whole process.

3 years ago

Reply from CreditAssociates

Hi Rogelio - Thank you for the feedback

Feb. 4th, 2021

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Verified Customer

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S

I like what they are doing. They are doing a great job with my credit. I would recommend it to anyone.

3 years ago

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Verified Customer

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Ronald

CreditAssociates are easy to work with because they are knowing and understanding. I feel confident.

3 years ago

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Shawnie

Sometimes I feel they could have a little more of a discount but they are kind and all my questions were answered.

3 years ago

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Donald

Quick, prompt attention to any matter I may have. They make it possible to relieve your debt at an easy to handle rate.

3 years ago

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Anonymous

Customer support is prompt and so far honest. They’re helping me out and I don’t have any problems.

3 years ago

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Lisa Pimsner

Gives me the data I need to know what is happening with my account and takes all the problems off my plate in getting my finances under control!

3 years ago

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Daena Hernandez

My best experience with Credit Associates is that I get treated with respect, I'm not being judged about my debts.

3 years ago

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Dylsn

Very easy to work with and I have had to put very little effort into any of it. They have done all the work

4 years ago

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Ted Lacelle

They have been efficient fast and professional while handling my accounts or communicating with me 5 stars

4 years ago

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Bobbie JO Maahs

they have made no contact with me about where my credit cards are being paid i have no idea what bills are being paid. no communication would never refer this company to anyone very poor service

4 years ago

Reply from CreditAssociates

Hi Bobbie-thanks for the review. We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program.

Nov. 19th, 2020

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Debra Parker

Great, helpful an unique experience. Caring, offer good sugestions on how to lower my debt. Trust worthy

4 years ago

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Steve Thomas

Good so far. Use to get feed back on how everything was going. Had to call to find out where we were at. Use to get text where we stood.

4 years ago

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Sandrine

When I call they give me the answer and give me resources. There is just one creditor I wish they would take care of.

4 years ago

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Verified Customer

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Anna

It’s a slow process but it’ll eventually get done and they always get me the information I need when I need it.

4 years ago

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Jacob

Customer service is great, very easy to work with. I think the service is great. They do what they say they are going to do.

4 years ago

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Cheryl

Never have a problem with them. So far everything is going on schedule so I am satisfied with the program.

4 years ago

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C

My needs are met at this present time as they are solving problems with my creditors. They’ve been great.

4 years ago

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Jack

Things are working out but they could do a better job giving people in a pickle a break. I did get all the information.

4 years ago

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Brian

At times they were not very communicative. I thank them for getting the three accounts settled but they need to let us know when it happened.

4 years ago

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Barclay

They helped me lower my outstanding credit card bills and it was efficient and I didn’t have to do it myself.

4 years ago

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Joy

I wish they would update me more frequently but they have taken care of my problems and are very good.

4 years ago

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Lisa

They do not pay my bill off until they got the money in my account. I had to pay six thousand dollars to get it paid off but it didn’t have two thousand dollars so they didn’t pay it off.

4 years ago

Reply from CreditAssociates

Hi Lisa-thanks for reaching you. If you have any questions on how the program works, or how to fund your account, we are here to answer them. Please give us a call or login to your customer portal and we will gladly assist.

Nov. 19th, 2020

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Verified Customer

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Comfort

I’m almost debt free but I do wish they would everything once in a while send me an email so I can know my progress.

4 years ago

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Thomas E Lomax

They have been great,I really appreciate their efforts to get me back on track to financial freedom.

4 years ago

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Len

So far good information is being given and appreciated. No monetary output has been made at this time.

4 years ago

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Lori

It took a lot longer to get my accounts settled than I thought it would, but it has been really good and my credit score is not that bad.

4 years ago

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Verified Customer

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Maryanne Hannaney

Great. I do get regular updates & have the option of agreeing to a settlement amount. Easy to work with .

4 years ago

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Verified Customer

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Anonymous

Credit Associates has taken care of some of my business for me and taken the worry off my mind. They are doing great.

4 years ago

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Verified Customer

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Timothy

They do an outstanding job and keep you informed on the situation of what is going on with you contract.

4 years ago

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Darren

I can make the same phone call and get the same percentage rate and not pay them 25 percent of the total.

4 years ago

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Nyron

I think creditassociates are doing a good job. I am still in the process but right now the way things are looking, I trust them.

4 years ago

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Brenda Anderson Waxahachie, TX

Credit associate is a wonderful company to do business with. I have a bankruptcy and they help me get back on my feet and establish my credit back to fair and I did most of the work. They have great customer service and positive attitudes with customers!

2 years ago

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Erinmarie Xian Seffner, FL

Consolidating debt was the best thing Ive ever done. You have to have someone on your side that knows the lingo and knows what they ae talking about or you're going to not understand how valuable it is. Credit Associates easy helped navigate the frustrating task and I couldnt be happier!

3 years ago

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Sally Riglos Wailuku, HI

Very slow to settle my accounts only 1 account was settled in a year?I even add my deposit every month and was thinking that faster, but the same

3 years ago

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Cecil prince Heber Springs, AR

Can no longer access my account. Customer ID and password no longer work. This has been a continual problem with the web site

3 years ago

Reply from CreditAssociates

Hi Cecil - Thanks for taking the time to reach out please feel welcome to give us a call Our success depends on your success so if ever you need anything, we are here for you.

Feb. 4th, 2021

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Tammy

They provide great customer service and are always friendly when I call and have a question.

3 years ago

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Trevor

It's been as good as I hoped for. The communication and service are outstanding.

3 years ago

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Simone Seib-Horn

It's been a pretty good experience so far. I just don't know what's going on with my last two loans.

3 years ago

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Hector Cerda

Very professional staff eager to help and answering all questions and doubts promptly and properly

3 years ago