Name: CreditAssociates
Rating: 4.4

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Verified Customer

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Anonyous

Very positive experience getting my credit card debt paid down.

3 years ago

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Debra

I can see my debt going down. They are taking care of my problems.

3 years ago

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Rebecca Granacki

Their very understanding and easied my mine with all my questions

3 years ago

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Stanley

It could probably be better if there was a little more communication during the process.

3 years ago

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Martin

The relief service is good and their customer service is good too.

3 years ago

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Sheri1

They really help me out a lot. I have no problems with them.

3 years ago

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Monica

I think they are pretty good. They are always timely and informative for me.

3 years ago

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Dennis Cox

Awesome doing a great job I'm very happy with the way it's turned out

3 years ago

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Richard Hisick

Excellent, always helpful and keep me informed on my progress.

3 years ago

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Linda Smith

Courteous, professional representatives; speedy and accurate service.

3 years ago

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robert zepeda

It's great , whenever i call them the answer all my questions

3 years ago

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Cynthia Donalson

Good , they work with me and understand how it works and what action to take

3 years ago

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M Ferrara

ok but just cant believe how long it takes to resolve each acct and they constant phone calls everyday frm creditors for MONTH and MONTHS....S y

3 years ago

Reply from CreditAssociates

Thanks for your feedback.
The creditors do have the right to continue these efforts but that is not a bad thing. This means the accounts are aging properly and you are on track. While it can be bothersome in the beginning, these efforts typically subside before long. If you would like to discuss ways of handling these, feel free to give us a call.

Nov. 19th, 2020

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Verified Customer

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Dale Croos

They keep you updated on settlements with credit card companies

3 years ago

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liz

Great. They are so accomadating and willing to help out when u need it

3 years ago

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Denise J. denDulk

They have been there when I need them and are very friendly and knowledgeable.

3 years ago

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Susie Sharp

Understanding. Helpful patient kind who is kept on top of things

3 years ago

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Allen

They’ve doing a good job for me. It seems like it was a good call.

4 years ago

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Diego

You guys are great. You told me all things and it is working. Thank You.

4 years ago

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Anonymous

I was very satisfied with them. They are very easy to work with.

4 years ago

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Johnnie

So far it is had been good but no one has called me from customer service.

4 years ago

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Myrtle

In the year I’ve been with them I don’t think they’ve done anything. It is not working for me.

4 years ago

Reply from CreditAssociates

Hi Myrtle - We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program. Our success depends on your success so if ever you need anything, we are here for you

Feb. 4th, 2021

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Anonymous

Customer support keeps you up to date with everything happening.

4 years ago

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Glenda

It didn’t start off very well but they’re taking care of what they are supposed to now.

4 years ago

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Darryl

Credit Associates works with you and is willing to help. The people are nice.

4 years ago

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Edward

Very thorough. They do a good job. I think they did an excellent job.

4 years ago

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Aldemar

Overall credit associates are good. Sometimes you have to wait a lot but everything seems okay.

4 years ago

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Darrin

I have not had any communication from them about the status of communicating with creditors unless I reach out

4 years ago

Reply from CreditAssociates

Hi Darrin - Thank you for the feedback, communication is very important to us and would like the opportunity to get know where we can improve.

Feb. 4th, 2021

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Elmer C. McAfee

Great ! They helped me in resolving my debt and getting them paid off in a timely manner.

4 years ago

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Anonymous

Good relationship with them. They don't beat around the bush.

4 years ago

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Zenaida Lozano

Been very helpful !, staffs been verypatient with all of wueries and concern.

4 years ago

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Kathy

Very good a big help, peace of mind everyone is very nice and helpful

4 years ago

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Monteno

Great helping me get out of a tough situation, at a affordable price

4 years ago

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Wanita Allen

Easy to log on to account. Receive notifications for settlement status.

4 years ago

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KizmainA

Informative and helpful ... putting me on the right path to be debt free

4 years ago

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cesley travis

my experience has been good so far. They are polite, knowledgeable and eager to help!

4 years ago

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William Evans

great communcations nice people kept me informed on all things they have a great website

4 years ago

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Charlotte Sawyer

it has been ok.....but, I am still getting nasty letters from bill collectors.....I thought you were reaching out to them all

4 years ago

Reply from CreditAssociates

The creditors do have the right to continue these efforts but that is not a bad thing. This means the accounts are aging properly and you are on track. While it can be bothersome in the beginning, these efforts typically subside before long. If you would like to discuss ways of handling these, feel free to give us a call.

Oct. 21st, 2020

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Gloria Epps

The people there are very good and hard working people great job

4 years ago

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Sheree

They are No Nonsense, very professional and they get the job done

4 years ago Edited January 10, 2024

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Matthew

This seems to be working. They are helpful in customer service.

4 years ago

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Melrita

Already so good. I know they have paid off a couple of my collectors. They are pretty direct.

4 years ago

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Jerry

I am happy with the work they are doing, they get the job done.

4 years ago

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Angela

So far so good. They always call me to let me know what offer as been made.

4 years ago

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Saul Laveen, AZ

Peace of mind, Clear, honest, very profesional service

3 years ago

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Albert Wise Rocky Mount, NC

Keeping in contact on progress of account

3 years ago

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Candace Yeager Sacramento, CA

very helpful on the phone when I need to call them.

3 years ago

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Panayiotis Atzemis Schenectady, NY

Very good job with my credit they do an excellent job.

3 years ago

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Sonia Roca Naples, FL

Appreciate all the help rendered on credit situations.

3 years ago

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Katrina Schenectady, NY

All great. Always helpful with any questions I have

3 years ago