Name: CreditAssociates
Rating: 4.4

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G Anniston, AL

This company excelled at helping to make this process as painful free as possible with eastbound make payments and low interest .great company

3 years ago

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Verified Customer

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Melissa

They have been easy to work with and very professional.

3 years ago

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Verified Customer

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Sheri Ramsey

Pleasant and helpful. Reduced my debt in half.

3 years ago

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Verified Customer

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Janie. Miles

Credit Associates are really helping me out right now.

3 years ago

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Verified Customer

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Emily Sherman

Was great. Hasn't been for awhile. I haven't. Heard from anyone in months.

4 years ago

Reply from CreditAssociates

Hi Emily - We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program. Our success depends on your success so if ever you need anything, we are here for you

Feb. 4th, 2021

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Verified Customer

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Giovanni

Doing a great job thank you for all your work.

4 years ago

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Verified Customer

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Anthony J. Di Bitonto

when I signed up, they missed an account that i now need to deal witth

4 years ago

Reply from CreditAssociates

Hi Anthony - thanks for taking the time to reach out, you are welcome to reach out to us whenever you like so we can discuss in further detail

Feb. 4th, 2021

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Verified Customer

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Louise

Good ,helpful,easy to get a hold, reliable

4 years ago

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Verified Customer

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Mary Christman

They answered all question when ever I called. Very good

4 years ago

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Verified Customer

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Charlie

Credit Associates are so friendly. The service is good.

4 years ago

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Verified Customer

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Richard

CreditAssociates should be more up front with the customers.

4 years ago

Reply from CreditAssociates

Hi Richard - Thank you for the feedback you are welcome to reach out to us whenever you like, we would love to learn ways we can improve

Feb. 4th, 2021

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Verified Customer

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Burnette Moore-Hughes

I have no problems with them and the calls have stopped.

4 years ago

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Verified Customer

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Mark smith

Awesome customer service ,on top of the matter

4 years ago

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Verified Customer

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Rhoda

The one associate I worked with took a long time to get started with my stuff.

4 years ago

Reply from CreditAssociates

Hello and thank you for sharing your concerns. While it may seem like it takes a fair amount of time to get everything setup, it is important that things are done correctly. We take the time to thoroughly review the process with you and compile a customized settlement strategy that meets your needs. Time spent in the beginning leads to success at the end and we strive for nothing less.

Oct. 21st, 2020

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Lisa Houston, TX

Not trustworthy. Make promises that don’t happen . Better to just dispute on Expedia yourself. I would have stayed if the information given was so invalid I had to go somewhere else . Waste of money

3 years ago

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Verified Customer

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Anonymous

No follow up or status. Credit score became worse after using them

3 years ago

Reply from CreditAssociates

Hi Thank you for the feedback

Feb. 4th, 2021

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Verified Customer

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Y. A. Theoret

Can not reach anyone to speak too about account changes.

3 years ago

Reply from CreditAssociates

Hi Y.A. - We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program. Our success depends on your success so if ever you need anything, we are here for you.

Feb. 4th, 2021

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Verified Customer

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Melanie

They are slow to get accounts into the program

3 years ago

Reply from CreditAssociates

Hi Melanie - Thanks for reaching out. Keep in mind that the duration of the program is entirely up to you and what you are comfortable spending monthly. If you would like to expedite your program at any time, you are welcome and encouraged to do so. We want you to complete the program as fast as you are able so please, give us a call and we can discuss a more rapid process.

Feb. 4th, 2021

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Verified Customer

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James Scott

I'm trying to pay them off quicker, and they seem not to want to tell me how

3 years ago

Reply from CreditAssociates

Hi James - Thank you for the feedback . Our success depends on your success so if ever you need anything, we are here for you.

Feb. 4th, 2021

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Verified Customer

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Kimberly

I wish they'd keep you more informed of what's going on

3 years ago

Reply from CreditAssociates

Hi Kimberly - We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program. Our success depends on your success so if ever you need anything, we are here for you.

Feb. 4th, 2021

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Verified Customer

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Grace Turner

It's a much slower process than I expected.

4 years ago

Reply from CreditAssociates

Hi Grace - Thanks for reaching out. Keep in mind that the duration of the program is entirely up to you and what you are comfortable spending monthly. If you would like to expedite your program at any time, you are welcome and encouraged to do so. We want you to complete the program as fast as you are able so please, give us a call and we can discuss a more rapid process.

Feb. 4th, 2021

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Verified Customer

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Paula Ervin

Okay but don't tell you what accounts there working.

4 years ago

Reply from CreditAssociates

Hi Paula - We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program. Our success depends on your success so if ever you need anything, we are here for you.

Feb. 4th, 2021

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Verified Customer

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Christopher

Terrible. They appeal to people in difficult financial situations and take advantage of them.

4 years ago

Reply from CreditAssociates

Hi Christopher....thanks for reaching out. I'd love to talk about what specifically you are unhappy with about our program. Feel free to message me here and we can connect.

Nov. 19th, 2020

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Verified Customer

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Saleh

The services are very slow and the answers were conflicting.

4 years ago

Reply from CreditAssociates

Hi Saleh-thanks for the feedback. Keep in mind that the duration of the program is entirely up to you and what you are comfortable spending monthly. If you would like to change up your program, we are happy to assist. Please give us a call.

Nov. 19th, 2020

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Verified Customer

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Steve Ott

Just ok. They do not communicate at all. No calls, no progress notes, nothing

4 years ago

Reply from CreditAssociates

We want our clients to stay informed and engaged throughout the program so If you have additional questions you are welcome to reach out to us whenever you like. You also have access to your client portal where we provide real-time updates to your program. Our success depends on your success so if ever you need anything, we are here for you.

Oct. 21st, 2020

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Verified Customer

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Garry Peruzzi

Terrible I was sued by one creditor that was never contacted.

3 years ago

Reply from CreditAssociates

Hi Garry - Thank you for the feedback please reach out to us whenever you like to discuss in further detail.

Feb. 4th, 2021

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anupam sumessur Washington, DC

As a leading industry associations, it lacks transparency. Fees were not disclosed to me at the onset.

2 years ago

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Verified Customer

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Phyllis Fulton

I wish I had not started it.mycredit score took ahit

3 years ago

Reply from CreditAssociates

Hi Phyllis - Thank you for the feedback

Feb. 4th, 2021