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Consolidated Credit

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8.2

Overall Score

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Carmen Freeport, NY

The experience so far has been very helpful. I have just started with Consolidated Credit. I need more time to see and express my experience with Consolidated Credit. Thank you

4 years ago

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Olivia Martin Johnson City, TN

I spoke with Tori and she was very helpful and kind. She answered all my questions and went above and beyond to help. Great company and great customer service.

4 years ago

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LJ Pendergrass, GA

On 5/6 i had called to make a change to my arrangement and Wanda exceeded my expectations and was able to make the changes that i needed. She was also very sweet and pleasant

4 years ago

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Zac Midvale, UT

Very upfront, honest and most of all HELPFUL. Made me feel like there was a light at the end of the tunnel. Great program for people who fall into financial hardship

4 years ago

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Sherri Moore Milton, WI

Consolidated credit claims to be non-profit but they take a fee every month and they call it a membership due they do not pay with the creditors on time I always paid them on time the only reason I joined was to try to get a lower interest rate cuz I called the creditors myself due to the fact that I was never late with them for years and tried to get a lower rate and they wouldn't and that wasn't fair so I called you guys to get a lower interest rate and you were able to get some cards on but not others and the ones you didn't get on the program still cancelled the cards and they still had to pay them separately at a high interest and the ones you did get on there I could no longer go online and check to make sure they received payment I had no way of knowing whether they receive payment or not and you paid them late I did get late notices from them and I never paid you late it came out automatically so I paid off everything in full about 8 months before the program would have ended so I could stop working with consolidated credit because It hurt my credit score not helped the people on the phone and the people through the messaging on my account or rude at times I found the program not as helpful as I would have liked I would have liked you to make the payments on time I would like more notification I would like that our access to pay more on the accounts to finish earlier I would like you to been able to either get all the credit cards on there or not have attempted to contact them if that was going to make them close the account but still have me make payments and you also closed my online account with you before all my creditors even receive payment and I would have liked to have been able to log online and see zero due to my creditors under your account and you didn't do that you also told me my payoff quote was higher than it was

4 years ago

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Chris Oakdale, CT

Great customer service! Always very knowledgeable and helpful. I’ve never once had a poor experience with this company as I’ve gotten more and more OUT OF DEBT!

5 years ago

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Todd Elliott Westminster, MD

Every time I call the representatives have always help me with all my issue and my questions/concerns with my account. A plus company keep up the great work

5 years ago

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Roy Frederick Houston, TX

Very helpfull and knowledgable. Explaned the program very well. She was very nice and I feel that this program will help me out in this time of hardship.

5 years ago

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Tina Lett Bryan, OH

I wanted to take out a loan to restore my debt to a positive and regulate my spending average again. Sadly it seems like the zero credit statement was a lie.

5 years ago

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Erin Coomes Sellersburg, IN

They have helped me to pay off/down my debt so significantly in only one year. They are always helpful and will to give me advice that helps me make informed decisions.

5 years ago

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Alyssa Egan Brooklyn, CT

Great explanation of the services that would be provided to me. Did not at all get frustrated with my millions of silly questions. Very attentive, understanding and helpful

5 years ago

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Nicole Manchester, CT

I was getting nowhere with my debt and needed help digging myself out of the hole I dug. I'm so happy I teamed up with Consolidated Credit to get my debt paid off!

5 years ago

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Barbara Parks

you were very help full. just want to say thankoiu again. this make so happy that I pay off all the credit card after my hisband pass away thank you again a happy camper

5 years ago

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Aurora and Jason Port Saint Lucie, FL

This is a tough process to go through. The staff at Consolidated Credit are understanding, non-judgemental, professional and have great personalities too.

5 years ago

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Shelley J Gazy Minneapolis, MN

Every person I have spoken with is informed, personable and understanding. I didn't feel embarrassed or inferior to the person to whom I was "confessing" .

5 years ago

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Cynthia Gadar Ramos Mercado Jamaica, NY

Tatiana, the customer representative who helped me, was empathetic, professional and understanding. She is an asset to Consolidated Credit and represents the company well.

5 years ago

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SIERRA M DERBY Pioneer, CA

Was overcharged for final payment, has been 2+ months and I'm still awaiting repayment. Was contacted after publishing review and had money returned via direct deposit. Also was charged for services I did not use or need. Take time to read the fine print.

6 years ago

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Melissa Priester Stone Mountain, GA

Consolidated Credit provides me with peace of mind when helping me resolve my credit issues. It was a weight lifted off my shoulders. Thanks for all your help.

6 years ago

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David Horne Pinetta, FL

I've had nothing but good responses every time I talk to consolidated everyone has been very polite and informative. I appreciate all the help they have given me thanks.

6 years ago

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Priscilla Reyes Fort Lauderdale, FL

Tatiana was very nice and friendly. For me, that is the most important thing in receiving Customer service. She answered all of my questions to my satisfaction as well.

6 years ago

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keith christensen Damascus, OR

they are very helpful I would like to see a overview of my account with you to see the amount of money that you have taken from me and show me how it is desperts and the people you pay for me thx keith

6 years ago

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Hayln James Aliso Viejo, CA

The company seems ok but I did not move forward because I never felt 100% comfortable with the process. At no point in time was it explained to me what the pros and cons are and what I should anticipate in the process unless I used google to research DMP and followed up with an email to my agent. When I went dark for a few days he did not chose to reach out and ask if I have any questions more did he ever try to ask why I had not moved forward. I am in sales and of someone was trying to bring on 20K I'm debt to my company... I'd make a phone call to see how I could onboard that client.

6 years ago

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wendy bock Brooklyn, NY

I called because I needed to add something to my account. It was easy.. I had a few questions which were answered to my satisfaction. I am please with the service I received.

6 years ago

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Doris Woods Chapel Hill, NC

Excellent attention to detail and extraordinary knowledge on using the online tool and how to update my accounts with balances and statement end dates.

6 years ago

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Willie Brigance Hendersonville, TN

Tatiana was very polite and helpful...she resolved my issues in no time,such a blessing to see that there is still sweet and kind customer service people out there...Thanks so much for all your help Tatiana.

6 years ago

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millie stoff Melbourne, FL

What I appreciate about Juan is his willingness to help and look up records to verify your status. He is also a very pleasant and well-mannered professional!

6 years ago

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Shawna Hudson Denver, CO

I was late on a payment, however, with Tatiana's excellent customer service, I felt comfortable in being able to call in and pay. Payment was quick and easy.

6 years ago

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Katharine F Ingalls Overland Park, KS

Brian did a fantastic job of explaining the program to me and what is required and what I need to do at this point he gave a great great overall description of the program

6 years ago

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Edward Owen Fargo, ND

The young lady was very helpful and courteous, and answered my questions quickly and precisely. Very pleasant experience. Give this young lady a raise...

6 years ago

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Jose Rodriguez Apopka, FL

I need some orientation about when, where and who will start to make the payments to my creditors and the orientation was excellent. Thank you, good job.

6 years ago

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Darlene Gable West Hollywood, CA

Just wanted to tell you thank you so much for all your help I couldn't have done it without your help.I would highly recommend your company to anybody

6 years ago

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Lois Willis

Very helpful very knowledgeable about my account. Gave very good information on the status of my account and what to do concerning the accounts completion Kind and Clear

6 years ago

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jarrell bergado Glendale, CA

the young lady answered all of my questions and concerns. very knowledgeable and informative. i didnt feel as if i was just being rushed through the process. thank you!!!

7 years ago

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peter ryan Forest Hills, NY

the customer service and addressing of my concerns were exceptional and I would recommend this service to anyone that needs help with managing their credit.

7 years ago

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Mary A. Nino

It was a pleasure speaking with Tatiana. She was very knowledgeable, sweet and helpful. This made my call go very smoothly and efficitvely. Thank you.

7 years ago

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Krissy West Palm Beach, FL

Bob was an exceptional help. He answered all my questions and handled the payoff of my account wonderfully. Thank you! CCC helped more than you can know!

7 years ago

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Rafael

It is a very bad time for me to live with this critical financial situation. This company has been helpful with the reality to face consecuences due to lack of income.

7 years ago

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Terri Howser Ashburn, VA

Titania was wonderful, knowledgeable, & made sure my concerns were addressed. Everyone @ your business is always helpful & seem to genuinely care.

7 years ago

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Cassidy Olsen Cedar City, UT

She was able to verify what was going on and was able to give me a clear solution. I am very happy with my experience that I had talking to her. Thank you. =)

7 years ago

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Amie Santa Fe, NM

Wanda was absolutely fabulous! She was very sweet and understanding. Took the time to get my account back up and running and answered all of my questions perfectly!!

7 years ago

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Ronald Ligon Augusta, GA

Bob was very helpful and helped me understand how the procedure of consolidated credit. He also commended me for how far I came working with my debt.

7 years ago

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Adebusayo Brooklyn, NY

I have been so relieved to not have the stress of debt collectors calling my phone non-stop. Everything's in the consolidators hands and I can breathe easy!

7 years ago

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Diane Roseville, MI

Consolidated Credit Is an awesome company who are helping to illuminate my debt. They are professional knowledgeable and courteous and get the job done!

7 years ago

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Jennifer Boccella Raleigh, NC

Sebastian was a great help to me! He was able to give me all the information I needed as well as adjust my payment. I really appreciate all his assistance! Thank you!

7 years ago

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Luis Suarez Millville, NJ

Quick and Very knowledgeable. Friendly also. Big help. I asked certain questions and they had the certain answer i was looking for. Very professional!

8 years ago

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Laura Biegel Niles, IL

I am very pleased with the customer service

3 months ago Edited February 29, 2024

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Reply from Consolidated Credit

Hi Laura,
Thank you for sharing your review and letting us know your counselor provided the friendly service you deserve! We appreciate the opportunity to help you reach your financial goals. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Dec. 14th, 2023

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Rich Tank

Fast easy answers. Supportive and kind. Highly recommend

3 months ago

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Reply from Consolidated Credit

Dear Rich,
It's a pleasure to hear you are consistently receiving the fast, friendly, and knowledgeable service we always strive to provide! We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 7th, 2023

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Samarra Miller Hialeah, FL

I am so glad we found this company and trusted them to help us with our debt!! We are now credit card debt free and they made that possible by saving us money that we didn't have ! Thank you

2 years ago

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Reply from Consolidated Credit

Congratulations on the successful completion of your debt management program, Samarra! We’re glad we could help! Go ahead pat yourself on the back for your hard work and perseverance. Testimonials like yours are invaluable. They give those reluctant to seek help the courage and motivation to do so. We appreciate you and wish you the very best in all your financial endeavors. Cheers!

We have a wealth of free resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe to Consolidated Credit's YouTube channel. We’re constantly adding new videos that can help you become more financially savvy.

Nov. 12th, 2021

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Jimmy tang Rancho Cordova, CA

Consolidated credit solutions helped me reestablish my credit they were very helpful coached me all the way to good credit .and with that bought my first house .customer service is outstanding .

2 years ago

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Reply from Consolidated Credit

Congratulations on your first house, Jimmy! We’re glad we could help! Getting out of debt is a journey and along the way, we want to provide resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe to Consolidated Credit's YouTube channel. We’re constantly adding new videos that can help you become more financially savvy.

Nov. 12th, 2021

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Lacey Mayfield Kennesaw, GA

They are great!! They have really helped me get my debt consolidate and save my credit by making the one monthly payment every month. My credit score has been up 70 points the past year.

2 years ago

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Reply from Consolidated Credit

Hi Lacey,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program, please don’t hesitate to call us. We’re here to help!

Oct. 21st, 2021