Century Support Services specializes in debt negotiation (also known as debt settlement), and has aided thousands of families struggling with financial burdens. Clients pay approximately 50 percent of their enrolled debt balance before fees. Including fees, clients will pay a total of 68 to 75 percent of the debt they owe over 24 to 48 months. This company is relatively new to the debt settlement scene (the company started in 2012).
- Free Consultation
- Reasonable Pricing
The company offers one free debt consultation. From there, you are assigned one debt consultant to aid you throughout the entire settlement process. In addition to calling in for a free consultation, you can use the company's free debt calculator. To use, first enter in the amount of unsecured debt you have. The calculator will then generate how you can become debt free with credit counseling, a consolidation loan, and debt settlement. The calculator also shows how many months you can expect to be paying off debt, what your monthly payments will be, and the total amount you will end up paying.
When it comes to pricing, Century Support Services is average. They charge 18 to 25 percent of your total debt, your rate is dependent on factors like which state you live in. While 25 percent is slightly high, 18 percent is a good deal. According to the company's website, you only have to pay the fee associated with each individual debt. The average debt settlement time for their programs is between 24 to 48 months.
They do hold the top two industry accreditations: AFCC and IAPDA. Additionally, Century Support Services sports accreditations with Crossroads Financial Technologies, Westmoreland Chamber of Commerce, and Global Client Solutions.
- Additional Fees
- Online Chat Option Not Helpful
- New to the Industry
You may be subject to additional fees if the company notices charged-off payday loans, medical bills, or student loans.
Online Chat Option Not Helpful
While the company does have an online chat function, all representatives are always offline-even during normal business hours. The function does not work well as a communication resource.
New to the Industry
The company has only been in operation since 2012 - it's less than 4 years old. Several other debt settlement companies have over a decade of experience in settling consumer debts. On top of having limited industry experience, there is no way to see the credentials of the company's executives. There is no information page on the company's leaders or employees, and no information on LinkedIn.
The Bottom Line
Even though it is unclear if Century Support Services is 100 percent FTC compliant, the company is IAPDA and AFCC accredited. We like that you are assigned one representative to guide you through the entire debt settlement process, and fees are average. Because Century Support Services has limited industry experience and is not completely transparent, we do not recommend working with them at this time.
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