Name: Americor
Rating: 4.8

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Verified Customer

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Morgan Chaney Fort Wayne, IN

We just started the program this month. But they have been great answering all my questions ans signing us up.

5 months ago

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Cynthia Staten Durham, NC

I never hear from Americor for how my case is going. Are my creditors being paid because I constantly being called and now I’m in collections. I need to know what is going on and when will my creditors start getting paid?

6 months ago

Reply from Americor

I'm sorry to hear about the concerns you have regarding the communication and the status of your case. We understand the importance of staying informed about the progress of your debt settlement, and we apologize for any inconvenience you've experienced.

To address your concerns and provide you with the information you need, we kindly request that you get in touch with us at [email protected]. We will be able to review your specific case and provide you with an update on the status of your creditors' payments. It's crucial for us to ensure that you have clarity on the progress of your case and that your concerns are addressed promptly.

We understand that this has been a challenging experience for you, and we appreciate your patience and understanding as we work to improve your situation. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these concerns.

Sincerely,
Americor

Nov. 1st, 2023

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James

I was hoping to wait on this but no one is getting back to me. Good times are way to long, one time after waiting 20 min on hold the recording came on and said “sorry we are closed” I just want to talk to a person!!!

6 months ago

Reply from Americor

We apologize for the inconvenience you've experienced while trying to reach us. We are unable to locate your account to reach out and assist.

We take your feedback seriously, and we want to improve your experience. Please reach out to us via email at [email protected]. We appreciate your understanding and look forward to resolving your concerns as quickly as possible.

-The Americor Team

Oct. 31st, 2023

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Leslie Kaufman

So far so good debt is one third less than it was, you just have to patience. Very professional team

6 months ago Edited March 22, 2024

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Jeanice Owens Elgin, IL

Very professional. I am hopeful that this is the route I need to take to get my finances back in order.

6 months ago

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Doris Alton, NH

You've been in touch with 1 creditor but I still have 2 more after me every month and collecting late fee charges. Calling all the time!!! I keep saying I have a hardship case.

6 months ago

Reply from Americor

We're truly sorry to hear about the ongoing challenges you're facing with multiple creditors and the constant calls and late fee charges. We understand that this is causing you significant stress and financial burden.

To address this issue, please reach out to our team immediately and inform them about the situation with your creditors. It's crucial that they are aware of your hardship case and the need for a resolution. Our team can work on your behalf to negotiate with the creditors, seek payment arrangements, and provide relief from the constant calls and late fees.

Your satisfaction and financial well-being are important to us, and we are committed to helping you navigate through this difficult situation. Please contact us at [email protected] as soon as possible, and we will work diligently to provide the support and assistance you need. Thank you for bringing this to our attention, and we look forward to helping you find a resolution with your creditors.

Sincerely,
Americor

Nov. 1st, 2023

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Norbert Waterbury, CT

whenever i called there was someone who always answered my questions. very nice people who really care.

6 months ago

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John

The person that I worked with was very kind and knowledgeable and helped me with everything that I needed.

6 months ago

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Mariluz

I would recommend Americor. They are very courteous, give great information, and explain things very well.

6 months ago

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Tracy

The guy that I've been dealing with has been really helpful in explaining everything and he really knows his stuff.

6 months ago

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Alan

Everything seems good. Good quality service, good communication skills, very respectful and professional.

6 months ago

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Regine Cedar Falls, IA

Liked the way they explained everything and helped me. I was so happy I mentioned it to my son and. He joined also.

6 months ago

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Gary Chicago, IL

So far they have been actively settling accounts. They have been diligently working to get me to the debt free life I want.

6 months ago

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Lonni

Have not heard one thing from them since I signed up. I have canceled per their request the bill they a re paying off so I hope they will be paying this as they said

6 months ago

Reply from Americor

We apologize for the lack of communication you've experienced since signing up, and we understand your concerns. Effective and regular communication is essential to ensure that you are informed about the progress of your accounts and the status of your debt settlement.

To address your concerns and ensure that your accounts are being managed as expected, we encourage you to reach out to our Office of the President as soon as possible. They will be able to provide you with an update on the status of your account and address any questions or concerns you may have and can be reached at [email protected].

We are committed to helping you navigate through the debt settlement process and ensuring that your financial goals are met. Thank you for bringing this to our attention, and we look forward to assisting you in resolving any issues and improving your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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sandra droz

I just started with Americor and for right now all is well and it's been ok. Just got my first settlement so let's the games begin.

6 months ago

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tyler melvin Clarksville, TN

Been an easy process thus far, everything is explained well and it's been a pleasure working with Brennan. Thank you.

6 months ago

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Kim Lieberman Houston, TX

Americor is amazing! Clear, easy to deal with and understanding, reassuring and I feel like they genuinely care.

6 months ago

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Kevin Cross Charlotte, NC

This company has been wonderful to work with. So simple and easy. I am pleased with how kind everyone has been

6 months ago

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Christine Chatman

I just joined, so I don't know much. They were patient and explained everything. So far, pretty good company to work with.

6 months ago Edited October 10, 2023

Reply from Americor

Thank you for sharing your initial experience with Americor. We're pleased to hear that the team has been patient and provided you with explanations, making it a positive start to your journey with the company.

As you progress through the program, you'll continue to work with the team to navigate your debt settlement. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected]. Your satisfaction and financial well-being are important, and we wish you success in your efforts to achieve financial stability with Americor. Thank you for choosing our company.

Sincerely,
Americor

Nov. 1st, 2023

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Diana S Polson, MT

Nicole was great and has been great but her manager authorized funds taken out of my account and left me without funds to pay other bills. Then they tell me it will be 7-10 days to be put back in. Really? It was your mistake and it takes that long? Awful!

6 months ago

Reply from Americor

We sincerely apologize for the inconvenience you experienced. This is not the level of service we strive to provide, and we're committed to addressing this issue promptly.

We appreciate your kind words about Nicole, and we're glad to hear that she has been helpful to you. Please reach out to us via email at [email protected].

Your satisfaction is our priority, and we are committed to ensuring that you have a better experience with us moving forward.

Thank you for bringing this to our attention.

-The Americor Team

Oct. 31st, 2023

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Marlene Charleston Milford, NH

So far my journey has been good. I’m not getting anymore mail. If I keep this going things should clear up. Fingers crossed.

6 months ago

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Ezequiel Jacobo Irvine, CA

They handle all my debts because I couldn't handle all this collection and debts . They did am amazing job.

6 months ago

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Susan A Perez Leander, TX

I'm not happy with the order my bills are being worked for settlement. I did not know that only 1 bill would be worked & paid at a time . I was not aware that my bills would continue to continue to incur interest & late fees. I feel I was mislead in order to secure my account.

6 months ago

Reply from Americor

We appreciate your feedback and are sorry to hear about your dissatisfaction with the settlement process. Your concerns are important to us, and we want to clarify the situation.

This allows us to secure the best possible settlements for our clients. However, we understand that this approach may have not been made entirely clear to you during the onboarding process.

We apologize for any misunderstanding, and we appreciate your feedback as it helps us improve our communication and services. It's important to us that you have a clear understanding of the process, and we are committed to providing you with the information you need to make informed decisions.

To address your specific concerns, please contact us via email at [email protected].

Thank you for bringing this to our attention, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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Ernest Jasper, TN

Jane’s in the other associates treated me with respect and Aston all my questions and I think them and appreciate what they’ve done for me

7 months ago

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Johnny

I haven’t heard anything from them & I got a billing from Security who I thought Americor was paying off . So Im NOT Sure WHO I’m supposed to make a payment to ?! I Can’t Rate Americor yet only been with them 2 Weeks & HAVENT Heard anything yet. I’m starting to get Nervous.

7 months ago

Reply from Americor

Thank you for bringing your concerns to our attention, and I want to apologize for any confusion or anxiety you may be experiencing. We understand the importance of clear communication and addressing your inquiries promptly.

I regret to hear that you haven't received any updates or communication from us within the two weeks since you joined Americor. I assure you that your satisfaction and peace of mind are our top priorities.

We kindly request that you reach out at [email protected].

We appreciate your patience during this process, and I want to assure you that we are committed to addressing your concerns promptly. If there's anything else you'd like to discuss or if you have further questions, please feel free to let us know.

Thank you for giving us the opportunity to assist you.

Sincerely,
Americor

Dec. 26th, 2023

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Alejandro Seattle, WA

Super knowledgeable nice so far so good I’m committed to the process and certain will work Thanks for been here !

7 months ago

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Evelyn Drake Eubank, KY

Very highly satisfied with Americor so far. Kept me up to date with everything and exactly what I need to do.

7 months ago

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Donnie Lewzader Bedford, IN

I like the people you talk to.. seem like they know what they talking bout... but don't like how long it takes to talk to the creditors..

7 months ago Edited September 20, 2023

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rachel dunford Columbus, OH

Finally reached settlements with the credit card companies. Happy with the settlement. Ready to be debt free.

7 months ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

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Douglas

From Point A they are setting you up to get a VERY High Interest loan with their subsidiary Credit 9. They will sell you on the idea that you will pay less than you owe after they get settlements, take a length time that smashes your credit score, leaving you with no other options. I am sorry I entered an agreement with Americor.

7 months ago Edited March 29, 2024

Reply from Americor

Dear Douglas, we appreciate your feedback and are deeply sorry to hear about your experience with our representatives. Providing consistent and time-efficient information is crucial, and we apologize for any frustration you've encountered due to the lack of communication. We're committed to ensuring clear communication and accurate guidance for our customers. Your feedback highlights an area where we need to improve, and we'll take steps to address this issue internally to ensure that our representatives provide consistent and reliable information moving forward. If there are specific instances or concerns you'd like to discuss, please feel free to reach out to us at [email protected]. Thank you for bringing this to our attention. Your insights help us enhance our services and provide a better experience for all our customers. Again, we deeply apologize for any inconvenience we caused you. Best regards, Americor

Sep. 25th, 2023

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stewart scott Las Vegas, NV

Nothing is actually spelled out very well, not sure exactly what my status is at any given time, communication is poor and I feel like I'm in the dark half the time.

7 months ago

Reply from Americor

Stewart, thank you for taking the time to share your feedback regarding your recent experience with Americor. We are truly sorry to hear about the issues you encountered during your interactions with us, and we apologize for any distress this may have caused. At Americor, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of your expectations. We understand that your time is valuable, and we sincerely apologize if our representative did not convey the appropriate level of respect and courtesy. Please be assured that we will investigate this matter further to ensure that such incidents are not repeated in the future. We appreciate you bringing this to our attention and allowing us an opportunity to address your concerns. We value your feedback as it helps us improve and deliver a better experience for all our customers. If there is anything else we can assist you with, please reach out to us at (866) 333-8686. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future. Best regards, Americor

Sep. 25th, 2023

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Maria Eloise Cincinnati, OH

all staffs and personels were very accommodating , very much satisfied and thankful .... good service

7 months ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Aleah Cawthon

I like the fact that they were always available for my questions. Everyone that I spoke with was compassionate. They were also patient in explaining things for my clarity.

2 months ago

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Scott Bathalon New Haven, CT

I've been in americor about 1 month and so far I've got 1 credit card removed I'm so happy 12 more to go , I pray this is going to work , so far awsome

4 months ago Edited February 5, 2024

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Valkat Greenwood, SC

Although I do not like the idea of not paying on any of my cards, they have moved more quickly than the time stated. I just signed off on 2 settlements this week.

4 months ago

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Mike Ware Birmingham, AL

My agent Charlie made everything easy as he gathered me through the basic step by step giving me a affordable price for a Year's premium thanks Charlie

4 months ago Edited January 2, 2024

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Leiloni M Sena Laporte, CO

They were very Easy to work with and so easy to understand. I learned so much about my situation. Ed was extremely knowledgeable and answered every question i asked.

4 months ago

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jcbeagle Braintree, MA

I liked the extra information offered during the initial conversation with Alexa. Other companies didn't offer as much information as to how their programs worked.

4 months ago

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Carlos Anaya Philadelphia, PA

So far they made what they say true and actually making every move to help me with my credit cards and loans hopefully I see a good cemrefit score soon thanks Americor

4 months ago

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Beth Frank

Roxanne was friendly, professional and very helpful. She answered all of my questions completely and was very patient with me. She made the process seemles.

4 months ago

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Alicia C Keyes (Lisa) Williamston, NC

Excellent communication Exceeded Expectations. Agents are always available to help you guide you through every step of the way. Thank you Americor for a job well done.

4 months ago

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Leah Skeeters

I have not been in the program long enough to honestly have an opinion. I just had my 2 settlement and I have 2 more to go. It works just didn't know it would take so long. Goals for 2024

4 months ago

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Duane

Everyone I’ve spoken with has been very professional and thorough. Even Sofia! Lovely girl! I look forward to working with everyone, right up to Kristin B..

4 months ago

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AL Jackson New Bern, NC

After only a week in a half, America has been very proactive. The accounts that were submitted to settle with creditors are already in the pending funds stage.

4 months ago

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Fernando Rosa San Benito, TX

Dealing with Katia was a pleasure. She made the process simple and she answered every question. She mad me feel very comfortable in the whole process. Great Job!!!

4 months ago

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David Mcdaniel

They keep in touch with me for any changes or other things that come up. They always ask me are there any questions before the call has ended. They are very polite and p

4 months ago Edited February 5, 2024

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Ashley Lewis

Very helpful and patient. Answered all my questions and the information was very easy to understand. The overall process was quick and a pleasant experience.

4 months ago

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Anthony Angeloni

Americor has taken steps to try and improve my credit situation from what correspondence I have received whereas the previous company national debt relief did nothing or contacted me other than taking my money evert month

4 months ago

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Jann Mafi-Lee Sacramento, CA

I had a wonderful experience due to Mr. Matthew R. He related to my being apprehensive about starting the program. He answered all my questions and made me feel at ease.

4 months ago

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Jerry Judd

Well, there are some aspects i was not aware of. After settlement there was yet another renegotiated settlement. But it did save me as much if not a little bit more.

4 months ago Edited April 18, 2024