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Americor

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9.2

Overall Score

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Cherice Smith Newport News, VA

Americor's customer service is excellent! Anytime I had a question, customer service always directed me to where I needed to be!

3 months ago Edited February 12, 2024

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Brie

I enjoy the service representatives provide to the customer and makes sure we have an understanding of what they are doing.

3 months ago

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Augusta Archer

They have done what they said they would do regarding my loans. I have a peace of mind about eventually becoming debt free now because if their help.

3 months ago Edited April 18, 2024

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Ellen Honoka'a, HI

I really liked the customer service and the honesty. There are alot of companies out there that are not honest enough to help you.

3 months ago

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Sarah Ackley Ruskin, FL

Sidney E was very knowledgeable and very helpful. We like him, he was respectful and polite. We believe he is a valuavle asset to your company.

3 months ago

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Rhonda Ann Keith Washington, DC

The representatives were personable, willing to answer any and all questions and had a deep understanding of a first-time candidates' anxieties.

3 months ago

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Biplab KC Oakland, CA

They are the best. They update you regularly, work on the negotiations, and overall take care of you and your debt. Cheers

3 months ago

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John Webb Oil City, PA

Americor has be good to us the fees are kind of high but they seem to settle with creditors quickly been pretty good experience.

3 months ago

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Ada Profitt Lebanon, OH

They explained everything when I started to get cold feet. They would answer any question. They are wonderful to work with

3 months ago

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Jason Alicea St Louis, MO

Easy to work with, Help reduce my debt very quickly. Credit score started to go up a bit, still in process of making it go up even more.

3 months ago

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Deneane Robbins

It is okay I guess. I don't feel that I was informed fully on the process. But the customer service is very nice. Can't wait for it to be over. I feel like I'm drowning and feel more stressed.

3 months ago

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Reply from Americor

We appreciate your honest feedback and are sorry to hear that you're feeling stressed during the process. Your well-being is our priority, and we want to ensure you have the support and information you need.

We apologize if there was any lack of clarity in explaining the process, and we're here to address any questions or concerns you may have. We are available to provide assistance and additional information to make the process more understandable and manageable for you.

If there's anything specific you would like to discuss or if you have questions about the process, please feel free to reach out to us directly at [email protected]. We are committed to making your experience as smooth as possible.

Thank you for sharing your thoughts, and we appreciate your patience as we work to improve your overall experience.

Best regards,
Americor

Jan. 25th, 2024

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Christine Philadelphia, PA

I thought Mike was very clear on explaining everything to me. Walked me through everything and at the end I had no questions

3 months ago

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Home warranty policy LA

Karen was very helpful and knowledgeable a real professional i will pass along your to my family and friends if they need debt help

3 months ago

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Lisa Blackstock

I am very pleased they help me so much I will recommend this company to my friends and family cause they help me a lot thank u so much LisaBlackstock

3 months ago

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James Vernon Vernon Rialto, CA

Elizabeth was very knowledgeable on finances, and was very clear on how it works! Plus she is a cool person.....down to earth!!! Gotta love her!!!

3 months ago

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Kurt MASSEY

Americor took care of one card so far, I’m pleased with how much they stay in contact with me. I’m following this program all the way through.

3 months ago

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Darce T. Chandler Atlanta, GA

Joe P walked me through the entire process and answered any and all of my questions in detail. He was extremely helpful. Thank you!!

3 months ago

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melissa maruri Whitewater, WI

They are professional and courteous every step of the way. They are easy to reach by phone and answer every question thoroughly.

3 months ago

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carmen lopez San Diego, CA

I'm very happy with Americor , they are working with my credit and they contact me every few days to let me know what progress they are doing..

3 months ago

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Dave

Very clear and easy to understand explanations about the program. Very easy to follow instructions. I feel confident with Americor.

3 months ago

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Grayland Taylor Greer, SC

They’re the best if you where in debt like I was over my head they will work wonders for you believe me I know been there done that

3 months ago

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Guy Darr Fayetteville, NC

They helped me reduce my debt. It reduced my stress and now I'm able to enjoy a few more things where before I couldn't afford it

3 months ago

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Joseph

This company describes itself as helping me. I hope it is true. It takes a while but I do notice an improvement in my debt situation.

3 months ago Edited April 26, 2024

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Bushira Johnson York, PA

Tyler M was very knowledgeable, clear and concise. He made the whole emotional experience rather light and comfortable.

3 months ago

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Jacqueline Boyce-Davis

Mike A great explains every detail excellent. Also gives you a great understanding on what's about to begin about to program details.

3 months ago

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Patrick Burke St Louis, MO

Just getting started with the process. To date all my concerns and adjustments have been top notch. Looking forward to continuing.

3 months ago

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Roger Toney Delaware, OH

Extremely happy with what’s going on so far we’ve already made one settlement and it’s a good one I look forward to their continued work on my project

3 months ago

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matt jaworski Kissimmee, FL

These people are the best great customer service a pleasure to speak with and very knowledgeable definitely recommend them

3 months ago

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Chrystal Dark Alexandria, LA

They did an excellent job explaining their company and helping me to get my debt consolidated. They straightforward and helpful.

3 months ago

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Ismael Ferran Kissimmee, FL

i really like the way they helped me and i will recomend to anyone they have been very reliable to me from one to ten i will americor ten

3 months ago

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Michael Whispell Kingston, NY

The worker are great to work with. Very helpful with consulting with me. Made me feel like they were there to help me resolve my issues.

3 months ago

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Americor Yelm, WA

It was an excellent experience Jules was wonderful to work with. She made the process pain free. Her people skills are above and beyond.

3 months ago

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Robert Cason TX

Miles was Great to deal with, very knowledgeable and friendly. Sounds like a Amazing service. Looking forward to a good experience

3 months ago

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Dave Alachua, FL

Everything was explained to me to the t I understand what's going on and it's going to be on the way to better credit thanks guys.

3 months ago

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Laura

Judy was so caring and easy to speak to also extremely helpful! My experience was very pleasant and all my questions addressed.

3 months ago

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Michael Zarate Creston, IA

It's great to know that Americor is still taking care of my debts even after my payments were cover by and transferred over to credit9!!!

3 months ago Edited February 6, 2024

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Jerry K Rahway, NJ

They helped me find a way to reduce monthly payments by $600 and pay off quickly with no interest. Very good customer service too.

3 months ago

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Jose Leonardo Rosario Stone Mountain, GA

The attention was Very cordial and very clear. Very good orientation. Excellent preliminary service. I hope you always continue in that good way.

3 months ago

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Juanita Philpot Garner, NC

Kobe was very supportive and explained everything to my husband and myself. He has great customer service and was patient.

3 months ago

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Cilla Neves Jacksonville, FL

Americor representatives are very knowledgeable and professional. I am glad they are helping me with my debt consolidation.

3 months ago

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Alicia Deloya Los Angeles, CA

Is good company, because they always with you answering every question maybe you have in your process to be debt free. Yes they help me.

3 months ago

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Ashley Louque Hammond, LA

I spent an hour and forty minutes on the phone with Vu, he was so helpful, informative, compassionate, and made sure I understood the process.

3 months ago

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Kailani Jackson Makawao, HI

The experience was great. My contact person, William G was very professional, pleasant, and knowledgeable and assisted me with ease.

3 months ago

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Elizabeth Logan Cary, NC

My experience with Americor has been excellent and Customer Support has always treated me with respect and was always willing to help me.

3 months ago

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PACHOT

representative answered all my questions and assured me that this is my best course of action, considering my situation.

3 months ago

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Valderine Hepburn Port Saint Lucie, FL

I am only halfway there so when it is fully set up with the feed back from my accounts then a five star is in acceptance just awaiting the acceptance agreement. But Americor is fully appreciate so far.

3 months ago

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Reply from Americor

Thank you for taking the time to share your positive experience with Americor. We truly appreciate your kind words and are delighted to hear that you are satisfied with our service so far.

We understand that the acceptance agreement is pending, and we want to assure you that we are committed to completing the setup process smoothly and efficiently. If you have any questions or need further assistance, please feel free to reach out to us at [email protected].

Your feedback is invaluable to us, and we are grateful for the opportunity to assist you on your journey towards financial well-being. We look forward to earning that fifth star from you!

Thank you for choosing Americor, and we appreciate your trust in our services.

Best regards,
Americor

Jan. 8th, 2024

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Billy Staples Hine Queens, NY

Americorp is amazing. the customer service and support is amazing. Just got my first settlement at only 6 weeks in. I def recommend them

3 months ago

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Rich Cook Simi Valley, CA

I've only been in the program for a month and 1 of 4 of my accounts have already got a settlement offer. Trust the process. Americor rocks.

3 months ago

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LAURA G Reynoldsburg, OH

I worked with Claudia S and she was wonderful!! I enjoyed our conversation and she was very helpful and thorough in every detail!!

3 months ago

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James Rivera Seattle, WA

Huh how can I make disscision if I haven't seen results?? Get call back about progress!🤷🏾‍♂️ seems been 13months haven't seen any happening! My credit never went up and have issues paying you awhile the department is garnishment me! They needed to contact me back! Right now it Terrible!

5 months ago

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Reply from Americor

Thank you for sharing your concerns about the lack of progress updates and the challenges you've encountered during the past 13 months. We understand your frustration and are committed to addressing these issues promptly.

We apologize for any delays in providing you with updates on the progress of your debt settlement. Your request for information is entirely reasonable, and you should have access to that information to make informed decisions about your financial situation.

Unfortunately I was unable to locate your account with just your first and last name and kindly request that you reach out to our Office of the President at [email protected] right away. We take your situation seriously and are here to support you.

Regarding the garnishment issues, it's crucial that we address this matter promptly.

Your experience is not what we aim to deliver, and we appreciate your patience as we work to rectify these issues. Your financial well-being is our top priority, and we are committed to providing the support you need.

Thank you for choosing us, and we look forward to hearing from you soon.

Sincerely,
Americor

Nov. 7th, 2023