Name: Americor
Rating: 4.8

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Betsy Bradshaw Houston, TX

Everything is going well so far, as they promised slowly they’re working with mu debt, Tha k you

8 months ago

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Charles Hjelle Jr Phoenix, AZ

Very great customer service, signing up was smooth and my agent was very helpful and knowledgeable

8 months ago

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Conrado Portal Miami, FL

The company is always available for questions, they use my native language as I request

8 months ago

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Nana R. Herran Phoenix, AZ

Their customer service is amazing.. Americor contacts me about once a week.They Keep me up-to-date by email and phone calls and I really appreciate it., I would Recommend them to everybody

8 months ago

Reply from Americor

Thank you very much for your kind words about our customer service. We're thrilled to hear that you've had a positive experience with Americor and that our team has been able to keep you informed and supported throughout your journey.

We greatly value your feedback and are grateful for your recommendation. Your satisfaction is our top priority, and we're committed to providing the highest level of service to all our clients.

We noticed that you rated us with only one star, and we want to ensure that we're meeting your expectations fully. If there are any areas where you feel we could improve or if you have any concerns you'd like to discuss, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Your feedback is invaluable, and we're here to listen and address any issues you may have.

Once again, thank you for choosing Americor and for taking the time to share your positive experience. We look forward to continuing to serve you and to exceeding your expectations in the future.

Warm regards,
Americor

Feb. 27th, 2024

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Libby Walling Santa Maria, CA

Easy to work with and the company has already gotten three settlement agreements.

8 months ago Edited February 26, 2024

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Don Kapsuleas Hendersonville, NC

signing up was fast and easy. The people I dealt with were great, explaining each step and answering all our questions

8 months ago

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Babs

Representative Mateo extremely knowledgeable and answered all question in this process.

8 months ago

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efrain vega

I like everything the representative was really nice and helpful in taking care of me

8 months ago Edited April 16, 2024

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Roy Faucher Manchester, CT

I enjoy working with you very much, you all make me feel very comfortable and part of the team .

8 months ago Edited February 26, 2024

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J D Kansas City, KS

So far so good. I haven’t been here long enough yet but the people I have interacted with have been pleasant and kind

8 months ago

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sang scott Arlington, TX

Mr. Gavin B was very professional and understanding. He was very easy to work with.

8 months ago

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Susan Bisnett Schenectady, NY

Keeping me informed along the steps of the way. Quick contact with them whenever I had a question.

8 months ago

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Launee Wolverton

From the day I signed up with them I feel like my hand has been held through the process.

8 months ago Edited April 18, 2024

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Mike Theus

Fast and easy from beginning to end The service was great They delivered what they promised!!

8 months ago

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John Dunston

Doing exactly what they said they would. They are quick efficient and easy to communicate with.

8 months ago

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Violeta Cangialosi

Excellent customer service. My salesperson Dorrie was phenomenal throughout the process.

8 months ago

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Andrea Fowler Bellwood, IL

Happy with all the great work you guys have done for me and still working on Thank You Again 😊

8 months ago Edited March 18, 2024

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Algee Gee Boston, MA

I was told my account would be turned into a loan, they took all my bank statements and said they would be in touch in 3-5 days, I haven’t gotten any response

8 months ago

Reply from Americor

I'm sorry to hear about the delay in response regarding your account. Your concern is important to us, and we apologize for any inconvenience this has caused you.

Please allow me to investigate this matter further. Could you please reach out to us at officeofthepresident@americor.com? This will help me ensure that your inquiry is promptly addressed by the appropriate team member.

Additionally, if you have any urgent questions or concerns, please don't hesitate to reach out to our customer service team directly. We're here to assist you and ensure that your needs are met in a timely manner.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Best regards,
Americor

Feb. 23rd, 2024

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Bernice Shearin

They always kept us updated and notified when there was a problem with the creditor.

8 months ago

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Peter Kearny, NJ

Nick explained everything very thoroughly and clearly. Made it an easy efficient experience

8 months ago

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Sharon Wright Sylacauga, AL

The people who I worked with are awesome and walk you thru ever step of the way.

8 months ago Edited March 11, 2024

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Sam Motley

Saved me thousands in late fees and interest I love the fact helped me remotely too!

8 months ago

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Lea Ferreira Hilo, HI

It’s a slow process and it’s scary but I hope it’s worth it. Atleast the workers are friendly and helpful

8 months ago

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Jessica Koulabouth

This team makes it so easy and hassle free for me to get debt free! Highly recommend!

8 months ago Edited March 29, 2024

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Michelle Gamble Lebanon, PA

Easy process and great communication. Explained things in a way I understood them.

8 months ago

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VRC Denver, CO

Kindness of staff and making sure I understand the process. They are very helpful.

8 months ago

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deborah olepau San Jose, CA

I appreciate how I was respectfully informed and how he explained everything to me, Thankyou!

8 months ago

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Linda M Niles Orange, CA

Very helpful and didn't feel judged. Explanation of the plan was easy to understand.

8 months ago

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srsinclair

William G was great.. He made it easy and he was easy to talk to .. good person. Thank you.

8 months ago

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John White

Agents were courteous, kind, patient and understanding. They made it a very pleasant experience.

8 months ago

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Lorraine Boynton Beach, FL

like the way they stay in touch with me and they’ve already settled some of my accounts.

8 months ago

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Susan Pries Saint Joseph, MI

No issues at all. Everyone thatI have talked to At Americor have been wonderful.

8 months ago Edited February 16, 2024

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Ella Fry Louisville, KY

Alexandra was very knowledgable and very considerate of my situation very pleasant

8 months ago

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Beatrice Nocera Sanford, FL

Agent was patient and very helpful, Gavin B, he is helping me save money and get out of debt

8 months ago

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Faye Lema Oroville, CA

Customer service was very thorough and respectful. They answered all my questions clearly.

8 months ago

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Missy Cimarossa

Very efficient! They took great care of me as I was upset when I called and they had me hooked up

8 months ago Edited March 26, 2024

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Mike Williams

I like how professional, helpful and polite they are. Always have the answer you want to hear.

8 months ago Edited April 25, 2024

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Verified Customer

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Diane

Americor has been quick to settle my debts. It is a very professional company to work with.

11 months ago

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Verified Customer

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Doreen

So far they have saved us over 3,000.00. They notified me immediately

11 months ago

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Verified Customer

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Randy Bronkema Lakeport, CA

I liked the people that were working with me, I just decided to go another way

1 year ago

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Verified Customer

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william mccormick Newport, MI

It was good and friendly respectful, and explained everything very well

1 year ago

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Verified Customer

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Marquita Jones Dallas, TX

Neda was great ! I’m confident in my decision to do the program.

1 year ago

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Verified Customer

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John FL

I’ve almost completed the program. I’m happy with the results.

1 year ago

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Verified Customer

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Harry A Ross NC

Consolidating debt payments with auto pay as well as shorter term

1 year ago

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Verified Customer

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Micheal Jones Wilson, NC

The professionalism and service of the Americor representative.

1 year ago

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Verified Customer

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Gary Buckeye, AZ

Handled issues in a timely manner. Always professional and helpful.

1 year ago

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Verified Customer

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Donald Cheshire, MA

This company has very nice and friendly people great to work with

1 year ago

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Verified Customer

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Terresa

I liked the gal who helped me! She was interesting and through!

1 year ago

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Verified Customer

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BRYAN CARROLL Bristol, CT

Appreciate them for helping me with my credit card debt! Thank you.

1 year ago

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Verified Customer

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Nicholas Wilmington, DE

Had to settle most of the accounts by myself. Customer Service, several days to respond to questions I had. They take a 30% settlement fee on too of the payment fees.

1 year ago

Reply from Americor

We apologize for the challenges you've faced and the delay in receiving responses from our customer service team. We understand that your experience has not met your expectations, and we take your feedback seriously.

Regarding the settlement fee, it's important to have clarity about the fees associated with our services. We appreciate you bringing this to our attention, and we aim to ensure that our clients fully understand the costs involved in the debt settlement process.

If you have further questions or concerns about the fees or any other aspect of your account, please reach out to our Office of the President team at officeofthepresident@americor.com. We are here to address your concerns and provide the support you need.

Your satisfaction is important to us, and we appreciate your patience as we work to improve our services and better meet your expectations. Thank you for sharing your feedback, and we look forward to assisting you further.

Sincerely,
Americor

Nov. 1st, 2023