Name: Americor
Rating: 4.8

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Kenya Chambers

Great customer service and support! Always keeping you in the loop about your negotiations!

7 months ago

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Hombredelsol

The agent Martin B, is Fully , skilled to answer all your questions for a smooth process

7 months ago

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Lorie Kilpatrick

Person I spoke to was very knowledgeable. She was with me through the whole transaction.

7 months ago

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Jake M

Very convenient way to settle debt. The staff is very friendly and down to earth.

7 months ago

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Ana Jimenez

Very good customer service also they are starting the settlement in my credit cards.

7 months ago

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bruce keelen

UNDERSTANDING PATIENT PEOPLE SINCERELY TRYING TO HELP PEOPLE THAT ARE STRUGLING !

7 months ago

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Jon Huddilston Cincinnati, OH

7 months ago

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Juan Calderon

Pharoah J was awesome!! Very helpful and patient. Thank you for the experience!!

7 months ago

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John McNichol

Excellent presentation and detailed explanation and information! Anu M is an excellent employee!

7 months ago

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Carla M Alvarado

Just appreciate how quickly an agreement was established with Creditor in 3mos..Thank you!

7 months ago

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Jason Snyder Cleveland, OH

Very helpful and took time to answer any questions I had. Explained everything very well.

7 months ago

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Zach Paul Abilene, TX

They did a great job explaining all aspects of my debt and answered all my questions throughly.

7 months ago

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Teresa Whitt Hickory, NC

The loan Process took way to long. Several times I had to wait for the customer rep to refer to the Manager. Then it was like pulling teeth to get the answer.

7 months ago

Reply from Americor

We sincerely apologize for the delays and frustrations you experienced during the loan process. Your time is valuable, and we regret any inconvenience caused by the extended wait times and lack of clarity in communication.

We understand the importance of efficiency and transparency throughout the loan process, and it's clear that we fell short of your expectations in these areas. Please know that we take your feedback seriously and are actively working to address the issues you've raised.

We are reviewing our internal processes to streamline communication and decision-making, ensuring that our customers receive timely responses and clear answers to their inquiries. Additionally, we are providing additional training to our team members to improve their ability to assist customers effectively without unnecessary delays.

We appreciate your patience and understanding as we work to improve our services. If there's anything else you'd like to share or if you have any further questions or concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com.

Thank you for bringing these matters to our attention, and we apologize for any inconvenience or frustration you've experienced. Your satisfaction is our priority, and we are committed to making the necessary improvements to better serve you in the future.

Best regards,
Americor

Apr. 3rd, 2024

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an-etta studebaker Modesto, CA

Very helpful keeping me updated were friendly stays on top of everything I send them

7 months ago

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Kristapher Harris

Helpful and alway informative. Americor keeps me in the loop of all that is happening!

7 months ago Edited April 25, 2024

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Robert Springer Wilmington, MA

Very friendly informative staff called me right back after having a brief question

7 months ago

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Mike Bonanno Muskogee, OK

Very informative and explained everything very well. Answered all my questions and been on point !

7 months ago

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Daniel Falk Somerset, KY

What I like about them is that they get down to it and get the ball rolling fast

7 months ago

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Lynn San Jose, CA

every person I talked/texted with were courteous, professional and explained the process thoroughly

7 months ago

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Michael

Every part of the process was explained to a t. Felt welcome from the beginning. Awesome. !!!

7 months ago

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Olakunle Taiwo

Good support from Americor. They build total trust and confidence towards your financial freedom.

7 months ago

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Jeremy White

Americor has been by my side every step, helping me in this journey to get out of financial limbo!

7 months ago

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Jeanne

They really helped me get back on track. Everyone was very nice and supportive of my needs.

7 months ago

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Seludvig

Everyone was very knowledgeable and professional on explaining how this program works.

7 months ago

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Timothy Peterson Plainfield, NJ

sign up process was very simple down loading documents and signatures was a breeze

7 months ago

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VRios Tampa, FL

I love that what they told me would happen at the start, did. There were no surprises.

7 months ago

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Diana G Atmore, AL

They help people in a time of financial need and earn trust with their stellar service.

7 months ago

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DALE KIRTLEY Palm Bay, FL

Americor staff answered all of our questions and had our best interest in satisfying our needs.

7 months ago

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Tisha Shanks

Answered my questions thoroughly and I like that my debt will be paid in 6 months and not years

7 months ago

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Janice Sun Prairie, WI

Customer service representatives were very nice and knowledgeable about their service.

7 months ago

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Larry Thompson Tacoma, WA

To early to have a clear picture of the company and progress. But so far it is impressive

7 months ago

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Mary Ann Selepchak Show Low, AZ

I am very satisfied with Americor. They negotiated settlements on several of my accounts.

7 months ago

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Pamela Stroud

This is a superb company that goes above and beyond to satisfy their customers😎😎😎

7 months ago

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Anthony Godin

I liked everything. The whole experience was easy to understand, and very professional.

7 months ago Edited April 25, 2024

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Frank Lacy San Jose, CA

The Representative, Jason, is very courteous, knowledgeable and customer service oriented.

8 months ago

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Jesse Burgardt Roanoke, VA

I like the clarity and support provided by Americor. The Communications Team was excellent!

8 months ago

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Kevin Tymchyn Shallotte, NC

Great customer service. Takes time to make sure you understand everything involved.

8 months ago

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Tracy Flannery Madison, WI

Was very helpful. The people were very informative and made me feel at ease during my interviews

8 months ago

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Laura Ezzy Makawao, HI

I appreciate the kind customer care I receive from every Americor representative I talk with.

8 months ago

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Timothy Demaray

I've been with Americor for just over a month and got my first offer. Way to go Americor.

8 months ago Edited March 27, 2024

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Shama Blaney

Fabulous customer service! With the great negotiations, my debt is almost gone in less than 1 year.

8 months ago

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Delbert Begaye Fort Defiance, AZ

It's been awhile for paying alot of interest but now I'll have extra $ in my pockets,,thx amiercor

8 months ago

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Mary Caver

This company is awesome for resolving your debt! I just started and I am very satisfied so far.

8 months ago Edited March 25, 2024

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ALFONSO ARGENTO Patchogue, NY

Very good service on top of everything, and very courteous and listen to your needs

8 months ago

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All Graphic Designs ,LLC Nutley, NJ

Great service, everything explained and the customer service and attention "THE BEST".

8 months ago

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Judy Hope Spring, TX

The explanation was awesome and Steven kept telling me until I understood it fully.

8 months ago

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Robert B Kokomo, IN

Nothing it was easy and they have helped me through getting everything taken care of

8 months ago

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Rick Black Elk Lincoln, NE

My representative went out of the way to explain the entire process. Excellent work!

8 months ago

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MALE BLUE Charlotte, NC

Jason H was awesome and easy to work with very pleasant very positive high energy!

8 months ago

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Shara Webster

Seems like a helpful company, they are relentless with phone calls though. That would be the only thing I would change.

8 months ago