Name: Americor
Rating: 4.9

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Sandra PALKOVIC

Great help from Devon took care of my question right away definitely a 5 Star service thank you very much

4 months ago

Reply from Americor

Five stars all the way! 🌟 Devon’s speedy help and top-notch service definitely shine bright. Thanks for the awesome review we’re lucky to have you with us! 💙🙌

Jul. 29th, 2025

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Bonni Franz

Very kind very considerate very understanding very helpful. Unlike most customer service places that you get nowadays.

4 months ago

Reply from Americor

We’re so glad to hear you felt the kindness and care that’s exactly what we strive for! 💙 In a world where good service can be rare, we’re proud to stand out. Thanks for recognizing our team’s efforts! 🙌✨

Jul. 29th, 2025

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Nancy Bethay

Carolyn S was my agent today. She was extremely helpful, making sure I understood everything we talked about.

4 months ago

Reply from Americor

Carolyn S. for the win! 🙌 We're so glad to hear she took the time to make sure everything was clear and helpful for you. We’ll be sure to pass along your kind words—she’ll be thrilled! Thanks for being part of the Americor family.

Warm regards, Americor

Jul. 24th, 2025

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Kelsey Jones

Infiniti was great. Very thorough and efficient. Also understanding and helping me without judgement.

4 months ago

Reply from Americor

Wow thank you so much for the kind words! We're thrilled to hear Infiniti gave you the care, clarity, and compassion you deserve. We believe everyone deserves a judgment-free zone and a solid plan forward 💪. We’re so glad to be part of your journey to financial freedom!

Jul. 23rd, 2025

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Richard Perez

Helpful, informative, and to the point! They ensure you know all the important details and offer plenty of support!

4 months ago

Reply from Americor

Thanks so much for the awesome feedback! 🙌 We're thrilled to hear that Richard Perez delivered the clarity and support you needed he’s definitely one of our detail-driven superstars! 💼✨ We’re here for you every step of the way!

Jul. 23rd, 2025

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Dj Fencsik

Leslie took the time to explain what happened with a request I made over a month ago and was able to help me get it sorted out.

4 months ago

Reply from Americor

Thanks so much for your kind words! 😊 We're glad Leslie was able to clear things up and get everything back on track for you. She’s great at turning confusion into clarity! 💡 We appreciate your patience and are always here to help whenever you need us.

Jul. 23rd, 2025

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Linda Castillo

Taniya was extremely helpful! Answered all of my concerns We need more friendly repensitives like her❤️🙏

4 months ago

Reply from Americor

Thank you so much for your kind words! ❤️ We’re thrilled to hear Taniya was so helpful and attentive to your concerns. We couldn’t agree more we need more friendly representatives like her! We’ll be sure to share your wonderful feedback.

If you ever need anything else, we’re here for you.

Best regards, Americor

Jul. 24th, 2025

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Kenneth Borges

Infinity has always provided the best solutions and information. Thank you Infinity for all you do. I appreciate you

4 months ago

Reply from Americor

Endless thanks for your kind words! 💫 Infinity is truly lucky to have your appreciation we’ll keep working hard to live up to that name and provide solutions that go above and beyond! 🙌💙

Jul. 29th, 2025

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Phillip Benton

Sharhonda has wonderful customer service skills and I would definitely be happy to talk with her again.

4 months ago

Reply from Americor

Thank you for the kind words! 😊 We’re so glad to hear that Sharhonda made such a great impression—her customer service skills are top-notch, and we’re lucky to have her on the team. We’ll be sure to share your feedback with her—she’ll be thrilled! We look forward to the next time you connect.

All the best, Americor

Jul. 24th, 2025

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mitchell winn

Nancy did a fantastic job with me, she resolved all my issues and was very professional. Keep up the good work!!!

4 months ago

Reply from Americor

We’re doing a happy dance over here! 💃🕺 Nancy will be thrilled to hear she knocked it out of the park for you. Professionalism and problem-solving are what we aim for, and it’s awesome to hear she delivered both!

Thank you for the kind words and encouragement we’ll be sure to keep up the good work! 🙌💥

Jul. 17th, 2025

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Audrey De Bord

I liked that my questions were answered by Elaina honestly and she put me at ease in my journey to paying off my debt.

4 months ago

Reply from Americor

Thank you for sharing your experience! Elaina takes pride in being honest and supportive, and we’re glad she could put you at ease as you begin your journey to paying off your debt. We’re here to support you every step of the way!

Jul. 17th, 2025

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Virginia

Joyce was amazing. She listened to all of our concerns. She was patient and efficient. I would highly recommend her.

4 months ago

Reply from Americor

We’re so happy to hear Joyce made such a great impression! Listening, patience, and efficiency are exactly what we aim for, and it sounds like Joyce delivered all three with flying colors. 🎉

Thank you for your kind words and recommendation — it means the world to us! We’ll be sure to pass along your praise to Joyce. 😊💪

Jul. 17th, 2025

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K WK

Michelle H. was easy to work with. She didn’t rush me and took her time explaining everything to me.

5 months ago

Reply from Americor

K WK,
Thank you so much for your kind words! We’re thrilled to hear that Michelle provided you with patient and thorough support. Ensuring you feel comfortable and fully informed throughout the process is one of our top priorities. If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re here for you every step of the way!
Regards,
Americor

Jun. 30th, 2025

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Antonia De Leon

Sonia Kiani was very helpful and understanding of my financial situation. She explained everything in detail.

5 months ago

Reply from Americor

Sonia strikes again! 💥📝 Thank you for the kind words — we always knew she had a superpower for breaking things down and lifting people up! 💪💬 We're so glad she could help you feel heard and supported. Financial clarity looks good on you! 😎💼

Jun. 30th, 2025

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Verified Customer

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Teresa Houston, TX

I was very disappointed with this program. It was hard getting customer service, calls were unbearable from debt collectors. I was advised not to talk to them. After a few months I called to cancel. David V handled my request. He was Very Rude & treated me like a child as I told him so.

2 years ago

Reply from Americor

We sincerely apologize for the challenges you faced in our program, especially with customer service and the handling of your cancellation. We're committed to improving our service and ensuring a more positive experience for all clients. Your feedback is valuable, and we encourage you to contact us directly at officeofthepresident@americor.com to discuss your concerns in more detail. We appreciate the opportunity to address and resolve your issues.

Sincerely,
Americor

Dec. 5th, 2023

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Verified Customer

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Victor Lopez

Great customer service. Website is easy to use. Customer can access his information and review account status

2 years ago

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Verified Customer

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Anita

I just started with this about a month ago. So far everyone is very kind and helpful. Can’t wait to be debt free.

2 years ago

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Verified Customer

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Marcus Keener Seattle, WA

I lost my job and sent an email asking about refunds and what is next for my situation and i havent got a word back so im just in limbo at this point

2 years ago

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Verified Customer

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James Rivera Seattle, WA

Huh how can I make disscision if I haven't seen results?? Get call back about progress!🤷🏾‍♂️ seems been 13months haven't seen any happening! My credit never went up and have issues paying you awhile the department is garnishment me! They needed to contact me back! Right now it Terrible!

2 years ago

Reply from Americor

Thank you for sharing your concerns about the lack of progress updates and the challenges you've encountered during the past 13 months. We understand your frustration and are committed to addressing these issues promptly.

We apologize for any delays in providing you with updates on the progress of your debt settlement. Your request for information is entirely reasonable, and you should have access to that information to make informed decisions about your financial situation.

Unfortunately I was unable to locate your account with just your first and last name and kindly request that you reach out to our Office of the President at officeofthepresident@americor.com right away. We take your situation seriously and are here to support you.

Regarding the garnishment issues, it's crucial that we address this matter promptly.

Your experience is not what we aim to deliver, and we appreciate your patience as we work to rectify these issues. Your financial well-being is our top priority, and we are committed to providing the support you need.

Thank you for choosing us, and we look forward to hearing from you soon.

Sincerely,
Americor

Nov. 7th, 2023

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Verified Customer

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Morgan Chaney Fort Wayne, IN

We just started the program this month. But they have been great answering all my questions ans signing us up.

2 years ago

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Verified Customer

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Cynthia Staten Durham, NC

I never hear from Americor for how my case is going. Are my creditors being paid because I constantly being called and now I’m in collections. I need to know what is going on and when will my creditors start getting paid?

2 years ago

Reply from Americor

I'm sorry to hear about the concerns you have regarding the communication and the status of your case. We understand the importance of staying informed about the progress of your debt settlement, and we apologize for any inconvenience you've experienced.

To address your concerns and provide you with the information you need, we kindly request that you get in touch with us at officeofthepresident@americor.com. We will be able to review your specific case and provide you with an update on the status of your creditors' payments. It's crucial for us to ensure that you have clarity on the progress of your case and that your concerns are addressed promptly.

We understand that this has been a challenging experience for you, and we appreciate your patience and understanding as we work to improve your situation. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these concerns.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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James

I was hoping to wait on this but no one is getting back to me. Good times are way to long, one time after waiting 20 min on hold the recording came on and said “sorry we are closed” I just want to talk to a person!!!

2 years ago

Reply from Americor

We apologize for the inconvenience you've experienced while trying to reach us. We are unable to locate your account to reach out and assist.

We take your feedback seriously, and we want to improve your experience. Please reach out to us via email at officeofthepresident@americor.com. We appreciate your understanding and look forward to resolving your concerns as quickly as possible.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Leslie Kaufman

So far so good debt is one third less than it was, you just have to patience. Very professional team

2 years ago Edited March 22, 2024

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Verified Customer

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Jeanice Owens Elgin, IL

Very professional. I am hopeful that this is the route I need to take to get my finances back in order.

2 years ago

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Verified Customer

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Doris Alton, NH

You've been in touch with 1 creditor but I still have 2 more after me every month and collecting late fee charges. Calling all the time!!! I keep saying I have a hardship case.

2 years ago

Reply from Americor

We're truly sorry to hear about the ongoing challenges you're facing with multiple creditors and the constant calls and late fee charges. We understand that this is causing you significant stress and financial burden.

To address this issue, please reach out to our team immediately and inform them about the situation with your creditors. It's crucial that they are aware of your hardship case and the need for a resolution. Our team can work on your behalf to negotiate with the creditors, seek payment arrangements, and provide relief from the constant calls and late fees.

Your satisfaction and financial well-being are important to us, and we are committed to helping you navigate through this difficult situation. Please contact us at officeofthepresident@americor.com as soon as possible, and we will work diligently to provide the support and assistance you need. Thank you for bringing this to our attention, and we look forward to helping you find a resolution with your creditors.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Norbert Waterbury, CT

whenever i called there was someone who always answered my questions. very nice people who really care.

2 years ago

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Verified Customer

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John

The person that I worked with was very kind and knowledgeable and helped me with everything that I needed.

2 years ago

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Verified Customer

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Mariluz

I would recommend Americor. They are very courteous, give great information, and explain things very well.

2 years ago

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Verified Customer

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Tracy

The guy that I've been dealing with has been really helpful in explaining everything and he really knows his stuff.

2 years ago

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Verified Customer

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Alan

Everything seems good. Good quality service, good communication skills, very respectful and professional.

2 years ago

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Verified Customer

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Regine Cedar Falls, IA

Liked the way they explained everything and helped me. I was so happy I mentioned it to my son and. He joined also.

2 years ago

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Verified Customer

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Gary Chicago, IL

So far they have been actively settling accounts. They have been diligently working to get me to the debt free life I want.

2 years ago

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Verified Customer

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Lonni

Have not heard one thing from them since I signed up. I have canceled per their request the bill they a re paying off so I hope they will be paying this as they said

2 years ago

Reply from Americor

We apologize for the lack of communication you've experienced since signing up, and we understand your concerns. Effective and regular communication is essential to ensure that you are informed about the progress of your accounts and the status of your debt settlement.

To address your concerns and ensure that your accounts are being managed as expected, we encourage you to reach out to our Office of the President as soon as possible. They will be able to provide you with an update on the status of your account and address any questions or concerns you may have and can be reached at officeofthepresident@americor.com.

We are committed to helping you navigate through the debt settlement process and ensuring that your financial goals are met. Thank you for bringing this to our attention, and we look forward to assisting you in resolving any issues and improving your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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sandra droz

I just started with Americor and for right now all is well and it's been ok. Just got my first settlement so let's the games begin.

2 years ago

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Verified Customer

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tyler melvin Clarksville, TN

Been an easy process thus far, everything is explained well and it's been a pleasure working with Brennan. Thank you.

2 years ago

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Verified Customer

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Kim Lieberman Houston, TX

Americor is amazing! Clear, easy to deal with and understanding, reassuring and I feel like they genuinely care.

2 years ago

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Verified Customer

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Kevin Cross Charlotte, NC

This company has been wonderful to work with. So simple and easy. I am pleased with how kind everyone has been

2 years ago

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Verified Customer

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Christine Chatman

I just joined, so I don't know much. They were patient and explained everything. So far, pretty good company to work with.

2 years ago Edited October 10, 2023

Reply from Americor

Thank you for sharing your initial experience with Americor. We're pleased to hear that the team has been patient and provided you with explanations, making it a positive start to your journey with the company.

As you progress through the program, you'll continue to work with the team to navigate your debt settlement. If you have any questions or need further assistance, please don't hesitate to reach out to us at officeofthepresident@americor.com. Your satisfaction and financial well-being are important, and we wish you success in your efforts to achieve financial stability with Americor. Thank you for choosing our company.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Diana S Polson, MT

Nicole was great and has been great but her manager authorized funds taken out of my account and left me without funds to pay other bills. Then they tell me it will be 7-10 days to be put back in. Really? It was your mistake and it takes that long? Awful!

2 years ago

Reply from Americor

We sincerely apologize for the inconvenience you experienced. This is not the level of service we strive to provide, and we're committed to addressing this issue promptly.

We appreciate your kind words about Nicole, and we're glad to hear that she has been helpful to you. Please reach out to us via email at officeofthepresident@americor.com.

Your satisfaction is our priority, and we are committed to ensuring that you have a better experience with us moving forward.

Thank you for bringing this to our attention.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Marlene Charleston Milford, NH

So far my journey has been good. I’m not getting anymore mail. If I keep this going things should clear up. Fingers crossed.

2 years ago

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Verified Customer

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Ezequiel Jacobo Irvine, CA

They handle all my debts because I couldn't handle all this collection and debts . They did am amazing job.

2 years ago

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Verified Customer

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Susan A Perez Leander, TX

I'm not happy with the order my bills are being worked for settlement. I did not know that only 1 bill would be worked & paid at a time . I was not aware that my bills would continue to continue to incur interest & late fees. I feel I was mislead in order to secure my account.

2 years ago

Reply from Americor

We appreciate your feedback and are sorry to hear about your dissatisfaction with the settlement process. Your concerns are important to us, and we want to clarify the situation.

This allows us to secure the best possible settlements for our clients. However, we understand that this approach may have not been made entirely clear to you during the onboarding process.

We apologize for any misunderstanding, and we appreciate your feedback as it helps us improve our communication and services. It's important to us that you have a clear understanding of the process, and we are committed to providing you with the information you need to make informed decisions.

To address your specific concerns, please contact us via email at officeofthepresident@americor.com.

Thank you for bringing this to our attention, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Ernest Jasper, TN

Jane’s in the other associates treated me with respect and Aston all my questions and I think them and appreciate what they’ve done for me

2 years ago

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Verified Customer

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Johnny

I haven’t heard anything from them & I got a billing from Security who I thought Americor was paying off . So Im NOT Sure WHO I’m supposed to make a payment to ?! I Can’t Rate Americor yet only been with them 2 Weeks & HAVENT Heard anything yet. I’m starting to get Nervous.

2 years ago

Reply from Americor

Thank you for bringing your concerns to our attention, and I want to apologize for any confusion or anxiety you may be experiencing. We understand the importance of clear communication and addressing your inquiries promptly.

I regret to hear that you haven't received any updates or communication from us within the two weeks since you joined Americor. I assure you that your satisfaction and peace of mind are our top priorities.

We kindly request that you reach out at officeofthepresident@americor.com.

We appreciate your patience during this process, and I want to assure you that we are committed to addressing your concerns promptly. If there's anything else you'd like to discuss or if you have further questions, please feel free to let us know.

Thank you for giving us the opportunity to assist you.

Sincerely,
Americor

Dec. 26th, 2023

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Verified Customer

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Alejandro Seattle, WA

Super knowledgeable nice so far so good I’m committed to the process and certain will work Thanks for been here !

2 years ago

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Verified Customer

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Evelyn Drake Eubank, KY

Very highly satisfied with Americor so far. Kept me up to date with everything and exactly what I need to do.

2 years ago

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Verified Customer

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Donnie Lewzader Bedford, IN

I like the people you talk to.. seem like they know what they talking bout... but don't like how long it takes to talk to the creditors..

2 years ago Edited September 20, 2023

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Verified Customer

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rachel dunford Columbus, OH

Finally reached settlements with the credit card companies. Happy with the settlement. Ready to be debt free.

2 years ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

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Verified Customer

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Douglas

From Point A they are setting you up to get a VERY High Interest loan with their subsidiary Credit 9. They will sell you on the idea that you will pay less than you owe after they get settlements, take a length time that smashes your credit score, leaving you with no other options. I am sorry I entered an agreement with Americor.

2 years ago Edited March 29, 2024

Reply from Americor

Dear Douglas, we appreciate your feedback and are deeply sorry to hear about your experience with our representatives. Providing consistent and time-efficient information is crucial, and we apologize for any frustration you've encountered due to the lack of communication. We're committed to ensuring clear communication and accurate guidance for our customers. Your feedback highlights an area where we need to improve, and we'll take steps to address this issue internally to ensure that our representatives provide consistent and reliable information moving forward. If there are specific instances or concerns you'd like to discuss, please feel free to reach out to us at officeofthepresident@americor.com. Thank you for bringing this to our attention. Your insights help us enhance our services and provide a better experience for all our customers. Again, we deeply apologize for any inconvenience we caused you. Best regards, Americor

Sep. 25th, 2023

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Verified Customer

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stewart scott Las Vegas, NV

Nothing is actually spelled out very well, not sure exactly what my status is at any given time, communication is poor and I feel like I'm in the dark half the time.

2 years ago

Reply from Americor

Stewart, thank you for taking the time to share your feedback regarding your recent experience with Americor. We are truly sorry to hear about the issues you encountered during your interactions with us, and we apologize for any distress this may have caused. At Americor, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of your expectations. We understand that your time is valuable, and we sincerely apologize if our representative did not convey the appropriate level of respect and courtesy. Please be assured that we will investigate this matter further to ensure that such incidents are not repeated in the future. We appreciate you bringing this to our attention and allowing us an opportunity to address your concerns. We value your feedback as it helps us improve and deliver a better experience for all our customers. If there is anything else we can assist you with, please reach out to us at (866) 333-8686. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future. Best regards, Americor

Sep. 25th, 2023