Name: Americor
Rating: 4.9

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Verified Customer

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Leslie Morris

I don’t see anything changing and didn’t know that I am being charged for every transaction when you guys are taking my money ACH why is there a charge when nothing changed or being done?

2 years ago

Reply from Americor

Thank you for sharing your concerns, and we appreciate your feedback. We understand your frustration about the charges and the perceived lack of progress.

We want to assure you that we're actively working on your behalf to negotiate with creditors and reduce your debt. The process can take time, and results may not be immediately apparent in the early stages. We encourage you to stay in contact with our customer service team, who can provide updates on the progress of your settlements and answer any questions you may have. You may also reach out with any questions or concerns via email at officeofthepresident@americor.com

We value your trust and are committed to improving your experience.

Thank you for your patience and for sharing your feedback.

-The Americor Team

Oct. 31st, 2023

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Debra Clarke Sacramento, CA

I don't think I like the way you do things. I can't pay you enough deposits to help me get my creditors paid because my income is so low. I'm afraid all my creditors will go into collections or worse because of the strange way you do things. I din't want that for myself.

2 years ago

Reply from Americor

We appreciate your honest feedback, and we're sorry to hear that our approach may not align with your financial situation and preferences. Your financial well-being is important, and we understand your concerns.

To address your specific concerns, we encourage you to discuss your financial situation and needs with our customer service team at 866-333-8484 or via email at officeofthepresident@americor.com.

Thank you for sharing your concerns, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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Wambleyburger Dade City, FL

These folks were super helpful and worked very hard to make sure my accounts were settled satisfactorily. Highly recommended. A+.

2 years ago

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Loriann Martinez San Francisco, CA

Alittle frustrating all the late phone calls, but other than that has been a good experience so far.Customer service is great. Very helpful and knowledgeable.

2 years ago Edited October 10, 2023

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Timothy Forest, VA

The guy I was in contact with never text me back when I text him. I think his name was Trevor not sure and I want to cancel. He lied about my payments that I was paying to the credit companies and pressured me into signing with you all. So CANCEL my account with your company.

2 years ago

Reply from Americor

We're truly sorry to hear about your experience and the issues you've encountered with the individual you were in contact with. We take your concerns seriously, and we understand your decision to cancel your account.

Please accept our apologies for any communication issues and any discrepancies in payment information. Your satisfaction and trust are of the utmost importance to us, and we regret that your experience did not meet your expectations.

To expedite the cancellation process, we kindly ask you to contact our customer service team directly at 866-333-8484 or via email at officeofthepresident@americor.com. They will assist you in ensuring your account is canceled as quickly as possible and address any remaining concerns.

We appreciate your feedback, and we are committed to improving our services and addressing these issues to prevent similar situations in the future. If you have any further questions or need assistance, please do not hesitate to reach out to our customer service team.

Thank you for sharing your concerns.

-The Americor Team

Nov. 1st, 2023

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Maretta Reynolds Booneville, KY

The service has been very good and they have made alot of progress in a short period of time. It has relieved alot of stress for me

2 years ago Edited February 20, 2024

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Deborah Waterbury, CT

I love the way they let you know about everything and how sweet and kind every person I have spoken with has been more than helpful .

2 years ago

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John Hughes Washington, DC

Feel a little uninformed, not really getting answers to my calls/messages,or getting late responses. Plus don't understand why some of the debts aren't being paid even though there are enough funds available to pay them.

2 years ago

Reply from Americor

Thank you for sharing your concerns with us, and I want to express my sincere apologies for any frustration or confusion you've experienced. Your feedback is invaluable, and we take your comments seriously.

I'm sorry to hear that you feel uninformed and have not received timely responses to your calls and messages. This is not the level of service we aim to provide, and I assure you that we are actively working to address these communication issues.

We kindly request that you reach out at officeofthepresident@americor.com.

Your satisfaction is important to us, and we are committed to improving your experience with our service. Thank you for bringing these issues to our attention, and I appreciate your patience as we work to resolve them.

Sincerely,
Americor

Dec. 26th, 2023

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Verified Customer

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Tim Glendale, CA

Would like to contribute more towards this process, currently not possible. Looking forward to another settlement. Thank you

2 years ago

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Verified Customer

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Marchelle Hopson GA

I’m super appreciative for the Americor program & their representatives. They’re friendly & knowledgeable, also encouraging through the process.

2 years ago

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Chris Duffy

I have been with the company a little over a month, but so far Americor has allowed me to save money and provide excellent 24/7 support!

2 years ago

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Verified Customer

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Cindy M Ward Hemet, CA

I'm pretty content everyone have been very informative and letting me know what they were doing with my account thank you Americor

2 years ago Edited December 22, 2023

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Carl Rizzo Atlanta, GA

I Love Americor I already paid off 5 of 6 accounts . And I have to work on getting the last one paid off. I highly recommend Americor.

2 years ago Edited December 22, 2023

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Rhodes Hialeah, FL

When I signed up with them I was very happy but I soon find out this is pure garbage, I called to ask a question and was left on hold for 39 minutes and then they hanged up on me, I tried another day and was left on hold for almost an hour until I got tired of waiting and hanged up myself, tried a 3rd time when I finally was able to speak to someone and I cancelled my account with them, I can't deal with a company that when I have a question I can't call to get answers

2 years ago

Reply from Americor

I want to sincerely apologize for the frustrating experience you've had with our customer service, and I appreciate your honest feedback. It's disheartening to hear about the difficulties you encountered when trying to get assistance and the long wait times you endured.

I completely understand your frustration, and I want to assure you that your concerns are taken seriously. I'm truly sorry for the inconvenience and disappointment you've experienced with our service.

If there's anything specific you'd like to address or if you have further concerns, please feel free to share at officeofthepresident@americor.com. Your feedback is crucial in helping us identify areas for improvement, and we are committed to making the necessary changes to enhance your experience.

Thank you for bringing this to our attention, and I apologize for any inconvenience you've faced.

Sincerely,
Americor

Dec. 27th, 2023

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Birgit Grandview, MO

I could always connect to someone even when I had questions in the Facebook group. They were sure to get in touch with me to answer questions

2 years ago

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Leslie Berrien Springs, MI

I am very satisfied with americor they have done a great job for me I have no complaints things moved on quickly And they kept me informed

2 years ago

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Marybeth

This is by far the best and easiest debt place I have found. They are there for u anytime u have a question. I am very happy I went with them.

2 years ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. Your success story motivates us to continue providing exceptional service. Best regards, Americor

Sep. 25th, 2023

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Bruce Brownstein

I am proudly seven payments into my "restructuring program". So far, everything is quiet and smooth. For this, I am very pleased.

2 years ago Edited September 15, 2023

Reply from Americor

Dear, Bruce. Thank you so much for taking the time to write us such a kind review. You can always count on us to assist you! Best regards, Americor

Sep. 25th, 2023

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Xavier

Very easy and flexible. They are very helpful and they had a solution to all my problems. Definitely choose AmeriCor. Everything is pretty smooth.

2 years ago

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Verified Customer

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Prence

It helps people out during their troubled times. They basically explain it and are sympathetic. Americor is the way to go.

2 years ago

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Miguel Perez

Very good company l recommended they really do their job,they also work hard to make sure that you have what they offer you.

2 years ago Edited February 28, 2024

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Jill

The customer service guy I worked with was fantastic - he was easy to talk to, understanding, and he made it all make sense to me.

3 years ago

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Verified Customer

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Donna

I really, really liked working with Miles and Sophia. They are the nicest people I have talked to ever on the phone. Excellent service.

3 years ago

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Verified Customer

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Jonathan

They'll help you get out of debt. They worked with me well and it helped me out at the time. It's been positive and good.

3 years ago

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Ricardo

When you needed help, definitely contact americor. Every question that I had was answered thoroughly and I am satisfied.

3 years ago

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Verified Customer

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Irvin

The representative was very detailed, explaining everything that I needed to proceed. I would recommend it to anybody who needs the help.

3 years ago

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Verified Customer

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Frances

It was pleasant, smooth, and exceptionally fast. They were courteous, informative and gave me the information that I needed to proceed.

3 years ago

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Antoine

All my questions was explained and in detail and it really helped me with my decision to go ahead and and see if Americor can help me with my debt situation.

3 years ago

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Verified Customer

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Berta

They've been very helpful, answer all my questions, explain everything so clearly since the beginning. They show me how to do everything.

3 years ago

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Verified Customer

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Tyler

It was friendly, it was easy. All the details I needed about the company was given to me simply, and it was just a smooth process.

3 years ago

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Verified Customer

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Francisco

All the information was provided to me and all my questions were answered by the representative. So far everything has been excellent.

3 years ago

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Verified Customer

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Kevin Bellmore, NY

They help put your mind at ease. They have settled some of Mt credit cards to date, and are working hard to clean up the rest.

3 years ago Edited January 10, 2024

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Melody P Williams Decatur, GA

I rate Americor five stars because they have shown excellent customer service on all phases of this debt relief program.

3 years ago

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David Brian Anthony Indianapolis, IN

Everything started out great, I believe her name was Jessica, which she was friendly and knowledgeable, when came time to do our onboarding, we received messages to call so they could complete the onboarding process,after calling several times, my wife and I both have't received any calls back, my wife even sent emails.

3 years ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Jan. 10th, 2023

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Verified Customer

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David W Cupp Jr. San Angelo, TX

Well informed. Laid out what was going on in my life and he explained all my options so I could make the best decision for me.

3 years ago

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Verified Customer

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Demetria Robinson Hogansville, GA

The whole experience was just easy and fast to get everything started. Very nice and knowledgeable people to are please to help

3 years ago

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Daniel Wise El Cajon, CA

They have been around for years, and I went through some financial downturn in the 2000 real estate crash and Bush Recession.

3 years ago

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Irma Fresno, CA

I am new to Americor but so far they make you feel stress free and explain everything to you answer all of your questions.

3 years ago

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Verified Customer

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Gloria W Parlier GA

With AMERICOR, you know without a doubt you are being taken care of! They keep you informed by email & by phone. Excellent customer service!

3 years ago Edited January 10, 2024

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Sonia Meza Azusa, CA

Had a good first experience with the agent. I wish i can remember her name , she was super helpful and great customer service.

3 years ago

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Marisela Salcedo Hialeah, FL

It was a very good experience it made me feel comfortable to decide to go ahead and do the debt consolidation with them.

3 years ago

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Amber Auffert Liberty, MO

They are very passionate about helping their customers and making sure they understand how the process works, always available

3 years ago

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Vassil Vassilev Fairview, NJ

On the second week Americor already successfully negotiate with one of my creditors for 50% off of my debt. I can breathe and low my stress!

3 years ago

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Jev Sequim, WA

I would have appreciated clearer explanations for how the credit card companies would be contacted and dealt with prior to my agreement. I asked as many questions as I thought needed and now am a but uncertain this was

3 years ago

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Verified Customer

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Anonymous

She was very helpful, answered any questions I had. Even after everything was done, she let me e-mail her and ask questions.

3 years ago

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Verified Customer

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Bridget

It was great explaining what will be offered, the process, what to expect and just and took the time to explain everything and what they provide.

3 years ago

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Justis

Very informative and attentive. Everyone I've spoken to has been pleasant and is lot more information than I even anticipated.

3 years ago

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Edgar

No surprises. Everything is as expected. Professional representative and he anticipated the questions that I had. Overall a thorough, enlightening experience.

3 years ago

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Simeon

The representative was very knowledgeable and explained the process of the service and he convinced me to do it with the way he explained everything.

3 years ago

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Kevin Bergeson West Saint Paul, MN

Great customer service Derek soler did a fantastic job of answer all my questions and assisting me thru the process true professional

3 years ago

Americor Reviews