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Americor Reviews

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9.0

Overall Score

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Sally Leano

Michelle was extremely pleasant to speak with and proficient in explaining the program. I'm looking forward to working with you all. Thank You, Sally

8 months ago

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Reply from Americor

Thank you so much, Sally! 💙 We're thrilled to hear that Michelle made such a great impression. Her dedication to clear communication and client care is exactly what we aim for. We're excited to be on this journey with you and are here every step of the way! 😊

Aug. 5th, 2025

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Robert Coy

Arri was great! She took the time and effort to make sure my account was back up and running and made sure my GHLL payment was properly credited to my account.

8 months ago

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Reply from Americor

Thank you for sharing your experience! We’re so happy to hear that Arri was able to get everything back on track for you and ensure your GHLL payment was properly credited. Her dedication to taking care of your account truly reflects our commitment to supporting you every step of the way. 💙

Aug. 6th, 2025

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DC

Sharhonda went out of her way to resolve my issues, has a great attitude and is very respectful. Thank you, need more people like Sharhonda!! God Bless!

8 months ago

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Reply from Americor

Thank you so much for your kind words! We’re thrilled to hear Sharhonda went above and beyond to help you. Her positive attitude and dedication truly make a difference, and we’re lucky to have her on the team. We’ll be sure to pass along your shout out she’ll love to hear it!

Wishing you all the best, and God bless you too!

Jul. 30th, 2025

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Kevin Clinton

Dom did a great job in explaining what I needed to know before making an adjustment to my schedule, and he made the change very efficiently, which I greatly appreciate.

8 months ago

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Reply from Americor

Dom’s got the magic touch! ✨ We’re so glad he could clearly explain everything and make those changes smoothly for you. Thanks for sharing we’ll be sure to pass along the praise! 💙🙌

Jul. 29th, 2025

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Stephen Gallia

Valerie was very patient, understanding and seem to really care. She walked me through a process to deposit money into my Global account. Very well done.

8 months ago

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Reply from Americor

Valerie’s patience and care truly shine! 🌟 We’re so glad she could guide you smoothly through the process. Thanks for sharing your experience we’re here to make every step easier for you! 💙🙌

Jul. 29th, 2025

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Sergio Cruz

Representative was super informative, shed lightning important topics and convinced me I had to stay. Very knowledgeable and a please to speak to. Thanks again for the help

8 months ago

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Reply from Americor

Wow, thanks for the kind words! ⚡️ We’re thrilled our rep could shed some “lightning” on those important topics and keep you on the path to success. Knowledge is power, and we’re here to empower you every step of the way! Thanks for trusting us! 💪💙

Jul. 29th, 2025

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Colivia McLee

I spoke to Mia H today. She was kind patient and understanding. She also figured out what I needed to go forth with a potential settlement with Capital One. Thank you Mia.

8 months ago

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Reply from Americor

hank you for the kind words! 😊 Mia H is definitely one of our stars kind, patient, and always ready to find the best path forward. We're glad she could help you navigate the settlement with Capital One. Thanks for trusting us, and here’s to moving forward with confidence! 💪💙

Jul. 23rd, 2025

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AnnMarie Pereira

Not happy with the way they have and still are handling my Best Egg account. I feel this account could have been resolved way before I got a summons for court. Now I need to find an absorbent amount of money to try and negotiate with Best Egg before the court date to avoid a garnishment. So not right.

8 months ago

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Reply from Americor

AnnMarie,
We're truly sorry to hear about your experience with the handling of your Best Egg account. We understand how stressful it can be to receive a court summons, and it's never our intention to leave our clients feeling unsupported during such a critical time. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can review your situation in more detail and explore potential solutions together. Your concerns matter to us, and we want to help.
Regards,
Americor

Jul. 16th, 2025

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Patricia Pinto

This has been the WORST experience in my life! The communication has been HORRIBLE. On top of that, the information about how this program works was MISLEADING. I've had to beg to the "negotiator" in charge, Mrs. Tori B. to give me a call, and the only respond has been, "you call me, I don't speak Spanish", so I told her, no problem, I speak English, please call me back", and I am still waiting! From the beginning they will tell you: "Stop Payment", "Don't respond to any letter", "Don't talk to them", "No matter if the account is sent to collection, we will take care of it". From the beginning I requested to start working with CHASE, but they decided to work with the small debt first. Months later I let them know that I got a call from the bank notifying me that my account was sent to collection. Weeks later, Mr. Kenneth R. sent me an email requesting me to pay $650 bi-weekly + $156,24, so he wanted me to pay $1,612.48 MONTHLY, to make a settlement with CHASE. Today, 7/13/2025 I received a Court Summons for the debt with CHASE!!! U N B E L I E V A B L E.

8 months ago

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Reply from Americor

Hi Patricia,

We’re truly sorry to hear about your experience and the frustration you’ve encountered. What you’ve described doesn’t reflect the level of service we aim to provide, and we understand how upsetting it must be to receive a court summons after trying to get help with your debt.

We’d like the opportunity to speak with you directly to better understand the situation and find a resolution. Please email us at officeofthepresident@americor.com with your preferred contact information, and we’ll make sure someone reaches out.

We appreciate you bringing this to our attention and hope to make things right.

Sincerely,
The Americor Team

Jul. 16th, 2025

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Kari Nothstein

Patrick was very friendly, informative, and a pleasure to deal with. Great customer service representative! Thank you so much for getting me started on my journey!

8 months ago

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Reply from Americor

Thank you so much for your kind words! Patrick loves helping clients get started and make their journey as smooth as possible. We’re thrilled to hear you had such a positive experience — here’s to a fresh start and brighter financial days ahead! 🌟💪

Jul. 17th, 2025

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Mary Gunn

Customer Review Video

1 year ago Edited September 12, 2024

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Starla

She’s very knowledgeable and she took her time to explain to me what was going on it made it so much easier to understand

2 years ago

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kristina barton Omaha, NE

This company has helped me alot. I was spending to much money trying to payoff my credit cards bills. Where now I can make one monthly payments.

2 years ago

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alicea goddard

Very helpful. Makes sure you understand everything and that it's not going to happen overnight but they're there for you every step of the way.

2 years ago Edited April 16, 2024

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Candace Seattle, WA

I loved the peace of mind Americor gave me and everyone there is so helpful and nice. They even answer stupid questions.

2 years ago

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Toni Fitts Orlando, FL

I had the best experience working with Americor. They broke down everything in the beginning so there were no surprises.

2 years ago

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Sarah Surprise, AZ

I'm so impressed with the service that I received from Americor!! All my debts are taken care of!! Thank you so so much!! What a relief!!

2 years ago Edited January 10, 2024

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Raul Flores Wilmington, DE

Americor is a great and helpful company that cares about the people like you and me who really needs the help at this very moment

2 years ago

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Vanessa Sabir Clovis, NM

Staff is very friendly and convincing that this program is set up to help get you out of debt but actually in the end you're working just as hard to re-establish the ability to get credit.

2 years ago

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Reply from Americor

We sincerely appreciate your candid feedback regarding your experience with our program. Your insights are essential in helping us understand your perspective and make improvements to better serve our clients.

We understand that our staff aims to be friendly and convincing about the benefits of our program, and our goal is to genuinely help individuals regain financial stability by resolving their debt issues. However, we also acknowledge that the process may have an impact on your ability to access credit in the short term.

The debt settlement process is designed to provide a pathway to debt relief, but it's true that it may have implications for your credit profile. While you work diligently to settle your debts, it's natural to face some challenges when it comes to re-establishing your credit.

We encourage you to consider this as part of your financial journey, focusing on long-term financial stability and the ultimate goal of becoming debt-free. We also recommend exploring strategies to rebuild your credit once you've completed the program.

We kindly request that you reach out to the Office of the President at officeofthepresident@americor.com to further discuss how we can help rebuild your credit. We are here to provide support and assistance throughout your financial recovery journey.

Your feedback is vital in helping us make improvements and better align our program with your expectations. We appreciate your trust in us and are committed to ensuring your satisfaction.

Sincerely,
Americor

Nov. 7th, 2023

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Russell TN

Was a short time but very helpful in hopefully soon to see my debt disappear. The credit 9 payment is a little higher but promising thank you!

2 years ago Edited November 2, 2023

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Stephanie Davis Elk Grove, CA

In least than 3 months I have one account resolved. This shows me that they have kept there word on that was in the introduction of coming aboard .

2 years ago Edited December 18, 2023

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Tom McGovern

They generally don't call me very often, they send me notifications. Anytime I've spoken to one of their people, I've been well taken care of and they've been quite polite and knowledgeable. I've been my problem would be satisfactory and I find them to be actually quite good.

2 years ago Edited October 31, 2023

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Donalyn Hammett Breckenridge, CO

Great knowledge with reps. Loved the conversation with the reps. Helped me wrap my my around what was ahead. They gave me confidence to DO IT.

2 years ago Edited November 6, 2023

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Pam Phillips Indianola, MS

They manage my buddy at a professional banner take care of my bills and take the pressure off of me trying to juggle everything each month

2 years ago Edited November 6, 2023

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ernestina diaz Lexington, NE

Best customer service out there and always willing to answer any questions the clients might have! Very happy with everything!

2 years ago

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Anonymous

They were pleasant and they sound like they mean well for me, they work for me, and they're trying to help me. I've enjoyed working with the people.

2 years ago

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Elisha

It's very helpful. She was able to break it down for me. She was informative. Every question that I had, she actually did answer.

2 years ago

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Cindy

They are wonderful. They have explained everything in detail - what they're doing and how they're going to do it, and what they've done already.

2 years ago

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William

She was very knowledgeable and helpful and it didn't take long. Each time I called her, she answered or called right back.

2 years ago

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Anonymous

I trust them. It's very good customer service everything is awesome. My processor, with all this collection that they do, did an awesome job.

2 years ago

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Walter

I don't know them, but I trust them. I felt real good. The guy that talked to me knew what he was talking about. Let me know when it starts.

2 years ago

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Victoria

It was completely easy. They were wonderful to work with because they helped set me up with a good plan that works for me and my budget.

2 years ago

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Joan

So far it's been real positive. It's taking care of some bills, some issues that I needed done. So it's coming along, thank God.

2 years ago

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Shari

They bend over backwards to help me. They did everything spot on. I have dealt with Gary and he is very professional and very helpful.

2 years ago

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Ken

I'm pretty happy where I'm at. I've had good experiences so far. I was hoping the debt would be reduced a lot quicker than it is, but maybe that was just my expectations.

2 years ago

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Thomas

I'm just getting acquainted to you from the last month only. It was so good the way they helped me and gave me almost a 50% reduction in that first payment.

2 years ago

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Jacob Carmel, NY

Americor for me was a complete rip off I do not recommend them to anyone ever!!!! They tell you they will reduce your debt by 50% then add there 25% and then ruin your credit score and give you a consolidation loan at 25% interest so in all reality you are in the same amount or worse in debt than when you started save yourself the trouble and shop around better companies out there!

2 years ago

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Reply from Americor

We're truly sorry to hear about your negative experience with Americor and the impact it had on your finances. It's disappointing to hear that the service did not meet your expectations and that you felt it was not beneficial to your financial situation.

Your feedback is important, and it helps us understand areas where we can improve. We encourage you to reach out to us at officeofthepresident@americor.com to discuss your concerns.

Thank you for sharing your feedback, and we appreciate your input as it helps us continually improve our services.

Sincerely,
Americor

Nov. 1st, 2023

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Sharon Broussard Austin, TX

I’ve only been the program for over 3 months now..just got my first settlement and very happy about it! So far, I’m pleased with program..Thx!

2 years ago Edited January 11, 2024

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Jeremy Macklefresh Daytona Beach, FL

They were not to help ful only called to tell you a name and the company but gave no information on plans or how they could help you in details. Kinda felt like they were seeing if they could make money of you in my experience did not have a good background of my needs or the help I or my family was looking for X

2 years ago

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Reply from Americor

Thank you for sharing your experience, and we're sorry to hear that you didn't receive the level of support and information you were looking for. Your feedback is valuable, and we understand the importance of transparency and clear communication.

We apologize for any misunderstanding and the impression that your needs and your family's needs were not properly addressed. We aim to provide comprehensive information and support to our clients, and we regret that we fell short of your expectations. Please contact us at officeofthepresident@americor.com to go over any concenrs.

Your satisfaction and your family's financial well-being are our priorities, and we are committed to providing the support you need.

Thank you for sharing your concerns, and we look forward to making improvements in your experience.

-The Americor Team

Nov. 1st, 2023

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ken brimhall Ft. Pierce, FL

The overall introduction and taking care of all that went beautiful what I don't like is now I'm being hit by my creditors as a late payment and I've never been late before in my life that's my only objection

2 years ago

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Reply from Americor

Thank you for sharing your feedback and your concerns about the late payments and their impact on your credit. We appreciate your patience and understanding as we navigate the complexities of the debt settlement process.

We understand that maintaining a positive credit history is important to you, and we take this concern seriously. In order to achieve favorable settlements with creditors, it is necessary for accounts to become delinquent, which can temporarily affect your credit score. However, this is a step in the negotiation process to work towards resolving your debt.

Our goal is to guide you through this process, ensuring you understand the implications and help you make informed decisions along the way. We encourage you to reach out to our customer service team at 866-333-8484 or via email at officeofthepresident@americor.com to discuss the specific details of your situation.

Your satisfaction and financial well-being are paramount to us, and we're dedicated to assisting you through this challenging process.

Thank you for sharing your concerns, and we look forward to addressing them.

-The Americor Team

Nov. 1st, 2023

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Kevin Easterling

I like that my finances are getting paid off and all parties are happy. Would like the creditors to report the payoff so my scores will increase

2 years ago

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Cheryl Davis

Like how they take the time with you explaining your options. Letting you know what you need to do for as your creditors and payments.

2 years ago

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Bertha Yanez Los Angeles, CA

Every counseling was extremely knowledgeable that I worked with. I've been approved for credit 9 to pick settlement amputs.

2 years ago Edited January 12, 2024

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Reply from Americor

Thank you for sharing your concerns about the costs associated with the debt settlement process. We want to address your questions and provide some clarity on the matter.

It's important to note that debt settlement can result in significant savings compared to paying the full outstanding balances on your debts. We negotiate with creditors to reduce the amount you owe, which can lead to substantial savings in the long run.

We apologize if this was not made entirely clear during the onboarding process, and we appreciate your feedback as it helps us improve our communication. Please contact us via email at officeofthepresident@americor.com.

Your satisfaction and financial well-being are our priorities, and we are dedicated to providing you with the information and support you need.

Thank you for sharing your concerns, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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cynthia misius East Peoria, IL

Very happy so far. Everyone is very helpful and is willing to help you. They answered quickly and helped me solve a problem.

2 years ago Edited October 16, 2023

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James K Chaska, MN

I informed the representative that I'm overseas and because of the time zone difference, I'm usually asleep, but the company continues to call me. I even informed the representative, email is the best way to communicate with me, but clearly he didn't include that in my file cuz the company continues to call.

2 years ago Edited December 15, 2023

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Reply from Americor

We apologize for the frustration you've experienced due to the slow response and ongoing notifications of missed payments. It's essential that you have a clear and efficient experience with your debt settlement program.

We take your concerns seriously and are committed to addressing them. To resolve this issue and ensure that your program is back on track, please reach out to our team at officeofthepresident@americor.com. They can assist in rectifying the situation, addressing any missed payments, and providing guidance on the way forward.

Your satisfaction is important to us, and we appreciate your patience as we work to improve the communication and support you receive from us. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these issues.

Sincerely,
Americor

Nov. 1st, 2023

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Terry jackson Minneapolis, MN

I was very pleased with the assistance I got from Tahani.She walked me through the process and returned my calls when I had questions

2 years ago

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Marcia Miller GA

I believe it as a good company to work with however they never reach out to you and let you know what’s going on or where things are at.

2 years ago Edited January 22, 2024

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Gladys Romero Sandy Hook, CT

Great company! Customer service excellent help me with all my concerns regarding the account step by step, Thank you Americor

2 years ago Edited January 2, 2024

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Leslie Morris

I don’t see anything changing and didn’t know that I am being charged for every transaction when you guys are taking my money ACH why is there a charge when nothing changed or being done?

2 years ago

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Reply from Americor

Thank you for sharing your concerns, and we appreciate your feedback. We understand your frustration about the charges and the perceived lack of progress.

We want to assure you that we're actively working on your behalf to negotiate with creditors and reduce your debt. The process can take time, and results may not be immediately apparent in the early stages. We encourage you to stay in contact with our customer service team, who can provide updates on the progress of your settlements and answer any questions you may have. You may also reach out with any questions or concerns via email at officeofthepresident@americor.com

We value your trust and are committed to improving your experience.

Thank you for your patience and for sharing your feedback.

-The Americor Team

Oct. 31st, 2023

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Debra Clarke Sacramento, CA

I don't think I like the way you do things. I can't pay you enough deposits to help me get my creditors paid because my income is so low. I'm afraid all my creditors will go into collections or worse because of the strange way you do things. I din't want that for myself.

2 years ago

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Reply from Americor

We appreciate your honest feedback, and we're sorry to hear that our approach may not align with your financial situation and preferences. Your financial well-being is important, and we understand your concerns.

To address your specific concerns, we encourage you to discuss your financial situation and needs with our customer service team at 866-333-8484 or via email at officeofthepresident@americor.com.

Thank you for sharing your concerns, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023