Best Company Guarantee The Credit Pros Logo

The Credit Pros

star star star star star

6.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 2nd, 2024

The Credit Pros was ranked by Inc. Magazine as one of America's 5,000 fastest growing companies.

The company is BBB accredited and provides services that help clients repair their credit scores through the removal of negative, inaccurate items on credit reports.

The Credit Pros' staff consists of certified professionals who provide high-quality credit repair services to all of its clients. The firm claims it is "the company that is fixing America's credit."

Some of the services the business offers at no additional cost include identity theft restoration and insurance, 24/7 client portal access, credit reports, credit monitoring services, and more.

Potential clients should keep in mind that The Credit Pros do not provide credit repair services in these states: Kansas, Maine, Minnesota, and Oregon.

Those interested in The Credit Pros services should also note that the firm offers a complete money-back guarantee and lets clients cancel services at any time.

Read on to learn more about The Credit Pros' credit repair services and to view The Credit Pros reviews. 

thumb_up

The Good

  • 24/7 Access
  • In-House Licensed Attorneys
  • Transparent Payment Options
  • Money-Back Guarantee

Not only do The Credit Pros provide a free credit consultation service with certified FICO professionals to each customer, but the credit repair company also provides unlimited disputes and goodwill letters to creditors at no additional cost to the client.

The Credit Pros also provides consumers with credit report copies from all three major credit bureaus and promises that each client's information will be protected and kept secure (limiting the risk of identity theft).

In addition to these perks, The Credit Pros has several other features to note, such as:

24/7 Access

The Credit Pros provides clients with an online client portal that can be accessed 24/7. In addition, clients have 24/7 access to a case manager.

The Credit Pros strive to ensure transparency throughout the credit repair process. Since the company works to get clients' credit scores up, it believes clients should be able to see results at any time of day.

Clients can also use the company's mobile app to check their account status, upload documents, track their credit score, and contact company support. 

In-House Licensed Attorneys

The firm has licensed attorneys on staff, providing a level of expertise to clients' credit cases. Also, the president of The Credit Pros is a Certified FICO Professional.

The Credit Pros staff strives to provide quality customer service; they help clients with the deletion of "erroneous credit damage", help clients "set realistic, reachable credit goals", and "provide practical, honest credit advice when you need it", etc.

The Credit Pros also strive to educate all clients on credit scores as well as credit restoration and provide tools to help clients avoid bad credit in the future.

Transparent Payment Options

The Credit Pros has all of their monthly payment information and plan options available on their website for everyone to see.

The business offers four different plans for consumers to choose from: the CreditSentry Monitoring plan, the Money Management plan, the Prosperity Package plan, and the Success Package plan.

The Credit Pros are more transparent when it comes to pricing and plan options than many other companies in the credit repair industry. 

Money-Back Guarantee

The Credit Pros offer a 100 percent money-back guarantee if it cannot improve a client's credit score within the first 90 days of the client using its credit repair services.

Credit repair results can vary depending on the client's credit score/situation and the removal process. In order to remove negative items, credit repair companies must work with credit bureaus which can be challenging at times.

The Credit Pros realize that each credit situation and credit repair results can be unpredictable and have implemented this refund policy for that very reason. The Credit Pros also allow clients to cancel their services at any time with no financial consequences.

Visit Site

thumb_down

The Bad

  • High Setup Fees
  • Limited State Availability

High Setup Fees

The Credit Pros does charge a rate of up to $149 as a setup fee for its repair services. Overall, this repair company's setup services are pricier than many other companies in the credit repair industry.

Limited State Availability 

Like many other credit repair companies, The Credit Pros only provide repair services to certain states.

The states that the company does not cover include Kansas, Maine, Minnesota, and Oregon.

Those who are interested in The Credit Pros' services should take this into account.

gavel

The Bottom Line

The Credit Pros clearly has more good features to its services than drawbacks.

Unlike other repair companies, The Credit Pros' president is a Certified FICO Professional and has a team of Certified FICO Professionals on hand to assist each customer.

In addition, The Credit Pros offer cease and desist letters, credit report copies from all three major credit bureaus, a free credit consultation, and a credit restoration ebook, along with working to remove negative credit items from your credit reports. 

The Credit Pros also believe in providing quality customer service and strives to educate clients on credit repair. Clients can not only contact the company's support 24/7, but can also use The Credit Pros' mobile app to track their credit score, check their account status, and more. 

Review Icon

Customer Review: Mark from Aliquippa, Pennsylvania

"The Credit Pros are a great company! They go up and beyond to help you from the beginning to the end! Whenever you call, e-mail, or need them in any way, they always respond very quickly and are always very helpful!"

The firm provides helpful tools to make sure clients learn what affects their credit (credit cards, credit history, debt consolidation, credit limit, a loan, late payments, etc) in order to avoid bad credit in the future.

Combine these positive points with a customer satisfaction guarantee and The Credit Pros is a great option for credit repair services.

Was this content helpful?
thumb_up Yes thumb_down No
We'll Introduce You!

Call our recommended rep over at The Credit Pros below.

1-(833) 982-0290
bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

Learn More About Our Guarantee

Star Rating

info

5.0

star star star star star

517 Reviews

Review Breakdown

5 grade

83%

4 grade

9%

3 grade

3%

2 grade

1%

1 grade

5%

Sentiment Criteria

Value

star star star star star

Quality

star star star star star

Service

star star star star star

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star_border

Roy San Diego, CA

I really wanted to boost my credit score and have been looking for the right company to assist me with that. I found the credit pros, read the reviews and spoke with the receptionist. My questions were answered, I was provided with all the information I needed and encouraged to proceed. When I started my credit score was about 592 and in just 2 month it's at 637. Just the other day I was talking to a friend who was telling me that the minimum score need to buy a house is 625 and I told him one day I would get there. 2 days later I checked my score and couldn't believe it was at 637. Plus the team has given me suggestions that I can do myself to boost my score above 0700. This is gonna be a good year!!

9 years ago Edited September 14, 2021

star star star star star_border

Jarcus Blytheville, AR

I have been with this company for two months, now before I get into detail about this company I want to advise anyone who wants their credit repaired to do your research first because you can do it yourself but you don't have the time I would recommend these guys but first realize it takes about six months to clean up your credit which going cost you $750 all together and that goes with all repair companies, some may be cheaper than others if you do decide to take this route, add up the cost over six month period and that really the over all price. Since i've been with credit pro the bad was getting in touch with them when you already a customer but it looks like they fix that problem. It's best that you use your online portal to reach them and they get back to you in a day or two. They really nice Kelvin is a good guy but they try to get you to recruit for 50 off your payment. Now my first round which takes about 51 days I got 25 out 41 disputes removed and a judgment off transunion but still showing on the others, now understand this judgment should not be on my credit report in the first place so it suppose to be removed. I did my own research on the judgment and realize it wasn't mine and send that information to Credit Pros threw my portal. I give them a nine because they are doing exactly what I'm paying them to do , they have all be polite to me and they keep me inform threw my portal on any changes and they educate you on rebuilding you credit.

9 years ago

star star star star star_border

Jasmine Philadelphia, PA

So far, so good. I’ve been working with Credit Pros for about a month now and things are going well. My score has increased roughly 100 points and I’ve developed a few tips to keep it increasing and better manage my credit. I feel negative items and inquiries are being looked into and that I am on the way towards a more comfortable financial situation!

5 years ago

star star star star star_border

Larry Howell Weatherford, TX

I wnet from 581 to 641 in 4 months! half way to my goal of 690 minimum but without the solid back up and due diligence of the Credit pros we would have lost our dream home. it takes work and you have to communicate with them and respond as soon as possible because as the ole saying goes "The clock is ticking..." My wife was diagnosed with MS last year and it has crushed us without health insurance. late payments and bills after $28k in cash and savings gone!!! definitely an investment worthy of your hard earned money!!!

8 years ago

star star star star star_border

shaun New York, NY

What an awesome job they have done. I am completely satisfied. They have cleared up 50% of the negative marks on my credit report in just 45 days. No fluff they just get it done. 26 negative items removed in 45. My score has risen nearly 80 points. Look forward to see what they can get done with more time. Highly Recommended. Just stick with the process it's worth it!

9 years ago

star star star star star_border

Kewanna Los Angeles, CA

How do I begin when there are so many good things to say about a credit repair company that has kept their word. You see a lot of signs on the street of people saying they can repair your credit. I have talked to a lot of people and asked how did it go. The answers are always negative. The Credit Pro company kept their word. They are keeping me updated with reports and moving things off my credit that I deemed as "IMPOSSIBLE"

9 years ago

star star star star star_border

John Kenneally Elk Grove Village, IL

Credit score in 2 bureaus increased by over 100 points in 1 month. I received credit line increases and a new $3500 Credit Card after Round 1 was complete increasing my available credit and lowering my utilization. Hopefully by the end of 2015 I'll be able to qualify for a good rate on a mortgage and looking forward to refinancing my cars in 2-3 months.

9 years ago

check_circle

Review Source

star star star star star_border

Mary Kate F Simpsonville, SC

Overall, the Credit Pros are a reliable and relatively easy way to manage your credit history and score. They have a great, free consultation and even “lure” you in with a couple extra bonus services in some packages like identity theft monitoring and debt management. They also have a mobile app which is a plus for me! Only cons I can see so far is that their prices are slightly on the pricey side, and they have an abundance of tools and resources, but none that help you navigate through the credit world in terms of education. It would be helpful to know what I’m dealing with before I purchase a credit package! However, overall satisfied!

2 years ago

star star star star star_border

Mandi Navarre, FL

I have come back to Credit pros so Its kinda of early to see what happens but they seem like a great company. The only thing is that try to get a counselor who is fluent in English.. Had trouble with the language barrier and they sounded as if they were reading a script instead of talking to me as a person

5 years ago

star star star star star_border

Don Horne Tuxedo Park, NY

These guys know how the system works and I don't.What would take me years they can do in months.Any money spent on this service is more than compensated for in lower interest rates.And I know they care by all the emails and details I get on a regular basis.

8 years ago

star star star star star_border

Mike M Austin, TX

I've been using The Credit Pros for almost 3 months now and they are doing everything they said they would...I am very satisfied with how my score and the process is going so far. I would recommend them to anyone looking to get their credit back on track!

9 years ago

star star star star star_border

Devin Houston, TX

I have been with the credit pros for 2 months and my credit is definitely moving in the correct direction they are doing there job, the only issue I have is getting ahold of them from time to time other than that it's going good

9 years ago

star star star star star_border

Don Phoenix, AZ

I have been with Credit Pros for less than 2 months. My experian score has gone up 83 points thus far. They are doing a great job. I can't wait to see the score in the next few months. I would definetly tell friends to use their services.

9 years ago

star star star star star_border

Ahmed Ali Scottsdale, AZ

Great customer service. They know what they are doing . I felt comfortable talking to 2 people and they Adress my issue to me clearly. And I love how they put that log in report for u so u can know every thing about u history on u owen site that u can review at any times. Good work credit pros

10 years ago

star star star star star_border

John Minue Hackettstown, NJ

I'm so glad that I chose the credit pros to help me out! My credit got so much better in such a short time. I would and I do recommend them to all. Give them the opportunity to help and you'll see amazing results. Thanks so much to everyone that was involved helping me out. Great job!,

10 years ago

star star star star star_border

Stephanie Elizabeth, NJ

After the first 30 days alone I saw positive changes in my credit report as they were able to get older negative items removed. I'm entering the 2nd phase of the program and excited to see the results.

8 years ago

star star star star star_border

LAH UT

The team at Credit Pros provided the exact level of intervention we needed to improve our credit scores. They maintained strong communication and helpful advising throughout the process.

8 years ago

star star star star star_border

Christopher DiGaetano Jamaica Plain, MA

Can not say enough about the help The Credit Pros extended to me. Worth every penny and within 6 weeks, I do not have ONE negative action on any of the three major credit bureaus.

9 years ago

star star star star star_border

Willard Jones Newport News, VA

Wow! Went from low 600's to over 700 in around 4 months. Thought I was going to have to live in a shack. With the help of the Credit Pros I now qualify for what I want. Thanks Credit Pros.

9 years ago

star star star star star_border

Mark Fowler Chicago, IL

I would definitely recommend the service! Over 70% of the negative content was removed from all 3 major reporting agencies within 6 months! The service and tools to monitor their progress are outstanding!

9 years ago

star star star star star_border

Will Conrad

I saw improvement after the first month! Looking forward to more. Use them as consultants, follow their advice, and you will get the most out of their service.

7 years ago

star star star star star_border

Daphne Springfield, MA

This company is reliable. The associates do what they promise when they promise. The cancellation policy is generous. Try it! You won't be disappointed!

7 years ago

star star star star star_border

M. Holyfield Tomball, TX

The Credit Pros provide counseling, continual credit education by email, constant updates on the client web portal. Their services are on a monthly basis that is manageable.

8 years ago

star star star star star_border

B. Joseph

Credit Pros has been amazing. They make you feel very encouraged about the process every step of the way. I am very glad I enrolled in the program.

8 years ago

star star star star star_border

John Jordan Oxnard, CA

I appreciate that the Credit Pros keeps you up to date with the service that was provided and outlines the changes for me to understand. Great job !

8 years ago

star star star star star_border

Steven Oregon House, CA

Recently enrolled with The Credit Pros. Awaiting initial results. Thus far very satisfied. Will make additional reviews later.

8 years ago

star star star star star_border

Kim Lancaster, CA

They are very friendly and helpful. They are cheaper than Bankruptcy. and the best thing of all is that my score has gone up since joining!

9 years ago

star star star star star_border

Mia Paulin Thomasville, NC

It was phenomenal. They really helped me out and gave me excellent insight and feedback as to how to fix my credit

4 years ago

star star star star star_border

Nick Jack Mobile, AL

I was very pleased with the results!! And would highly recommend this company for the service they offer..

8 years ago

star star star star star_border

Shawn Hicks Dallas, TX

I've only been with them 3 months. So far they've delivered on all they promised. I'm extremely satisfied.

8 years ago

star star star star star_border

Regina Hesperia, CA

The Credit Pros have been helping me remove negative items and it's going great. Real progress in a timely manner.

9 years ago

star star star star star_border

James Stewart Gonzales, LA

So far sooo good I would recommend to anyone. In fact I have told several People about them

8 years ago

star star star star star_border

Moncef Tampa, FL

My score going up to 579. Still poor but it is okay. A little bit of time I will be fine

8 years ago

star star star star star_border

alisa hogan FL

They were great and answered all my questions. I was very happy with their services.

8 years ago

star star star star star_border

John Owens Wake Forest, NC

Great job on keeping up to date information. Customer service agents are slow to answer email.

8 years ago

star star star star star_border

ROLTZ Lafayette, CA

Awesome company. Increased credit on all 3 credit companies by an average of 145. Highly recommend

9 years ago

star star star star star_border

Ashley Alexander Monsey, NY

This company is the best.. They respond quickly and have helped me improve my credit score!!!

9 years ago

star star star star star_border

SUSAN

THANK YOU FOR WORKING WITH Me ..making the impossible possible!

8 years ago

star star star star star_border

Gene Webb Montgomery, TX

they have helped my improve my credit score drasticly in a very short time.

8 years ago

star star star star star_border

Joe g Jersey City, NJ

Excellent customer service and great feedback from credit bureaus

9 years ago

star star star star star_border

Danny Wright Richardson, TX

Very friendly and courteous people

8 years ago

star star star star star_border

Jose. O Sanchez Detroit, MI

Awasome experience my credit score keeps going up and up.

8 years ago

star star star star star_border

Carrie Cypress, TX

Great company! Bumped my score by 50 points in 3 months.

9 years ago

star star star star star_border

carolyn burns Texarkana, TX

Credit pros is at the moment with me is wonderful..,

10 years ago