The Credit Pros
check_circle VerifiedThe Credit Pros was ranked by Inc. Magazine as one of America's 5,000 fastest growing companies.
The company provides services that help clients repair their credit scores through the removal of negative, inaccurate items on credit reports.
The Credit Pros' staff consists of Certified FICO professionals who provide high-quality credit repair services to all of its clients. The firm claims it is "the company that is fixing America's credit."
Some of the services the business offers at no additional cost include identity theft restoration and insurance, 24/7 client portal access, credit reports, debt validation letters sent to creditors, pay-per-deletion monthly plans, cease and desist letters sent to collection agencies, and the creation of a one-on-one action plan with a FICO professional.
Potential clients should keep in mind that The Credit Pros do not provide credit repair services in these states: California, Georgia, Kansas, Maine, Minnesota, Oregon, and South Carolina.
The Good
- 24/7 Access
- In-House Licensed Attorneys
- Transparent Payment Options
- Money-Back Guarantee
Not only do The Credit Pros provide a free consultation service with certified FICO professionals to each customer, but the credit repair company also provides unlimited disputes and goodwill letters to creditors at no additional cost to the client.
The Credit Pros also provides consumers with credit report copies from all three major credit bureaus and promises that each client's information will be protected and kept secure (limited risk of identity theft).
In addition to these perks, The Credit Pros has several other features to note, such as:
24/7 Access
The Credit Pros provides clients with an online client portal that can be accessed 24/7. In addition, clients have 24/7 access to a case manager.
The Credit Pros strive to ensure transparency throughout the credit repair process. Since the company works to get clients' credit scores up, they believe clients should be able to see results at any time of day.
Clients can also use the company's mobile app to check their account status, upload documents, track their credit score, and contact company support.
In-House Licensed Attorneys
The firm has licensed attorneys on staff, providing a level of expertise to clients' credit cases. Also, the president of The Credit Pros is a Certified FICO Professional.
The Credit Pros staff strives to provide quality customer service; they help clients with the deletion of "erroneous credit damage", help clients "set realistic, reachable credit goals", "provide practical, honest credit advice when you need it", etc.
The Credit Pros also strive to educate all clients on credit scores as well as credit restoration and provide tools to help clients avoid bad credit in the future.
Transparent Payment Options
The Credit Pros has all of their pricing information and plan options available on their website for everyone to see.
The business offers four different plans for consumers to choose from: the CreditSentry Monitoring plan which costs $19 for enrollment and $19 per month, the Money Management plan that costs $119 for enrollment and $69 per month, the Prosperity Package plan that costs $119 for enrollment and $119 per month, and the Success Package plan that charges $149 for enrollment and $149 per month.
All pricing and plan options can be easily found on The Credit Pros website.
Money-Back Guarantee
The Credit Pros offer a 100 percent money-back guarantee if they cannot improve a client's credit score within the first 90 days of the client using their repair services.
Credit repair results can vary depending on the client's credit score/situation and the removal process. In order to remove negative items, credit repair companies must work with credit bureaus which can be challenging at times.
The Credit Pros realize that credit repair results can be unpredictable and have implemented their money-back guarantee for that very reason. The Credit Pros also allow customers to cancel their services at any time with no financial consequences.
The Bad
- High Setup Fees
- Limited State Availability
In 2012, the Attorney General found The Credit Pros guilty of unlicensed credit repair activity in Idaho. The company was ordered to pay $1,000 in restitution fees.
The Credit Pros have since worked on rebuilding their reputation, however, there is still an aspect of the company that potential clients may want to consider before signing up:
High Setup Fees
The Credit Pros does charge a rate of up to $149 as a setup fee for its repair services. Overall, this repair company's setup services are pricier than many other companies in the credit repair industry.
Limited State Availability
Unlike many other credit repair companies, The Credit Pros only provide repair services to certain states.
The states that the company does not cover include California, Georgia, Kansas, Maine, Minnesota, Oregon, and South Carolina.
Those who are interested in The Credit Pros' services should take this into account.
The Bottom Line
The Credit Pros clearly has more good features to its services than drawbacks.
Unlike other repair companies, The Credit Pros' president is a Certified FICO Professional and has a team of Certified FICO Professionals on hand to assist each customer.
In addition, The Credit Pros offer cease and desist letter services, credit report copies from all three major credit bureaus, a free consultation, and a credit restoration ebook along with the removal of negative credit items.
The Credit Pros also believe in providing quality customer service and strives to educate clients on credit repair. Clients can not only contact the company's support 24/7, but can also use The Credit Pros' mobile app to track their credit score, check their account status, and more.
The firm provides helpful tools to make sure clients learn what affects their credit (credit cards, credit history, debt consolidation, credit limit, a loan, late payments, etc) in order to avoid bad credit in the future.
Combine these positive points with a customer satisfaction guarantee and The Credit Pros is a great option for credit repair services.
Call our recommended rep over at The Credit Pros below.
1-(833) 982-0290
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User Reviews
Star Rating
319 Reviews
Review Breakdown
Sentiment Criteria
Danette Daniels
I must say I was very hesitant about signing up with the credit pros because I was afraid . I ended up getting over the fear and decided to call and I am so glad I did. I spoke to Peter and that conversation changed everything..He was so professional ..personable and detail oriented. I see the changes already.The Best decision I made.
Dearius W
Bar far the best. Hidden jewel, forget the rest. Get the help you need from the pros. Dearius W
Chris_cariveau
Customer service is always respectful and polite
Giovanni Nelson
They’re never respond to your emails do t keep they’re app and they are partners with transunion So you get results from transunion I had them for six months and not one thing came of of Experian or equifax that’s definitely inexcusable poor service
Lonney Hamilton
Really easy to work with friendly and reliable
Cathy Jimenez
They are great they really helped me get my credit to a great place!!!!
Henry Washington Jr
I had a problem with something that was troubling my score so I reached out to Mike from credit solutions and was referred to Credit Pros and started the repair process CP explained the (2) things that was on my report that I paid but was still on my report so I am excited about the process and waiting for my 800 score
Richard Reulman
Credit pro has been awesome to me they've treated me with respect and help me understand what is going on with my credit and it's just been a few months and I'm very happy with them
Jon MacMunn
They work hard and keep on top and cut through all the red tape of the crazy credit world
Deborah Dorris
They are very helpful, accurate, flexible, organized,detailed, and generous.
Eric Hernandez
They are the best.I’ll recomended you because you can see the results soon and they keep you informed with every step .My credit started to change more soon than I thought.I’m so happy.
Robyn
Peter N was the best! He helped me repair my credit tremendously. I went from not being able to even get a car loan without having someone co-sign for me 3 years ago to buying out my ex and getting approved for a mortgage on my own! He told me everything I needed to do from start to finish and I followed it and I'm better than I've ever been! I now own my own home, got approved for a credit card (which I never was able to because my credit was in such bad shape) and I'm on the verge of going to get a new car lease WITHOUT someone co-signing for me! Thank you Peter!
Lakisha nealy
Excellent service Great company Friendly employees
Happy Customer
Great company. They really delivered on their promises. I gained 60 points in 1 month.
Don
Was told that they only work on your credit file every 60 days but was being charged every 30 days. They do not automatically do all 3 bureaus and even though I had an all 3 bureau report and gave them the username and password I would have to contact support to get them to upload my report every month. When I decided it was too much to keep up with and wanted to cancel they would never cancel me.. they kept telling me that they never received my cancellation and would keep charging me. Then they would put a "Retention specialist" on the phone to try to persuade me to stay with the service and even after I told her "No" they still wouldn't cancel me. The only way was to cancel my debit card. Once they get the 3 bureau thing fixed and decide to work every 30 days i would be glad to go back to them "With a Prepaid Debit Card" lol. They did get things removed but just took forever cause of the 60 day thing.
Lisa Jones
Have been using them for 4 months, they have gotten several items deleted from my credit reports and my FICO score has went from 515 to 676. I recommend them to EVERYONE!! This company knows what to do to help you!!
Glenn
I’ve been so comfortable with there services from the first day. They are very knowledgeable about how to increase my credit score. Though there experience my credit score has increase a lot.
RICARDO AMADOR
This is the first time I use the Credit Pros for any credit repair company, I was actually reluctant to do it, but, the professionalism and quick response to my concerns made me comfortable. I like when a company takes the initiative to respond back everytime with either phone calls or emails (even text messages) . Ask for Willy R hes my go to gu!
Christina Medina
The best Thing about credit pros is that they are patient and kind with me. They are very professional and personal at the same time. I'm happy I choose them to repair my credit.
Velle
Since becoming a member of credit pros I have seen a positive affect on my credit.
Kimberly J
My Experience at Credit Pros has been wonderful very caring and polite.
Grace
Excellent service. I have had this service for 15 months and very proud to share this rating
Emanuel Baltimore
They help me improve my score quickly and also help clean up my credit report. Would recommend to my friends and family
Mark
The Credit Pros are a great company! They go up and beyond to help you from the beginning to the end! Whenever you call, e-mail or need them in anyway they always respond very quickly and are always very helpful! To whoever is reading this please give them a try you won’t regret it!!!!!!!!!
Dee Dee Gee
The Credit Pros deliver results! I have seen my score go up!
James L Gillespie
They are very helpful I look forward to continue
tracy
amazing my credits up 25 points in one month
Gracie Chisolm
I'm really glad i became a member of the credit pros to help me fix my credit my opinion i like the program they explain everything clearly to me and how it works thank you for your help i would recommend you all to others etc..
Javier hernandez
Nice people to talk explain everything that you feel comfortable
Maxine
So far good they are helping me build my credit up
Maxine
Love that they are helping me dispute from false reads on my credit account
Taniece Patterson
The are great to work with and you will see positive results.
Ronald Jackson
The Credit Pros has assisted me with making a positive impact with my credit profile. An awesome service!
Christopher M
I am very impressed by the high level customer service and all the resources they provide to clients. Excited to work with this company.
Margie brown
Prompt, and informative. They know exactly what they are doing and they don’t waste any time. They assured me that I’ll be able to buy a house soon and because of the info shared, my family wants to join as well
Francisco hernandez
it is the best application for one to be able to check the credit thank god for being the best
Lawanna Robinson
I reached out to the credit pros for general information about the company. After speaking to the representative, I informed him i would call him back if i decide to move forward. The next day I received multiple phone calls and text messages from them. I was so angry at them for not respecting my wishes. So, when i called and asked to be removed from the their call list. The representative was angry and disconnected my call. If anyone reads my review, my advice don't do business with them.
Mandi
I have come back to Credit pros so Its kinda of early to see what happens but they seem like a great company. The only thing is that try to get a counselor who is fluent in English.. Had trouble with the language barrier and they sounded as if they were reading a script instead of talking to me as a person
George
I chose The Credit Pros because I wanted a reputable company. Seeing they were members of the BBB made that decision easy. With their help my credit score increased about 100 points in the first month. Great Company!!!
Ariana
I recently joined and while I haven’t seen any results yet, I’m hopeful I will.
MICHAEL DAVIS
Due to my situation, didn't think it was possible . Credit Pro's taught me about having,maintaining, credit for life's walk --THANKS--CreditPro's
Carrie fay
Credit Pros customer service representatives were easy to talk to you they took my credit score from 350 to a 700 which allowed me to purchase my first home Most affordable credit fix that I researched
Elaine Schmid
I can highly recommend "The Credit Pros" and their excellent service to help improve anyone's credit score. Since we hired them (about 3 years ago), my score has improved by about 70 points, simply by having them delete old and false entries, and have them keep monitoring every movement long term, in order to maintain the improved credit score....
Sammy
There customer service is fantastic and very helpful they started fighting for me immediately! Best credit repair customer service I’ve worked! Thank you so much for your service
Juan Loyola
The best customer service great people they always trying to help you nicely didn’t do the best for yourself to help you out I will prescient it thank you so much you guys are the best
Sherleen Parker
The Credit Pros are always very helpful and informative. They work with you every step of the way. You can call anytime with questions. Customer service is always excellent!
Jasmine
So far, so good. I’ve been working with Credit Pros for about a month now and things are going well. My score has increased roughly 100 points and I’ve developed a few tips to keep it increasing and better manage my credit. I feel negative items and inquiries are being looked into and that I am on the way towards a more comfortable financial situation!
Christopher Gause
I am very pleased with my experience with Credit Pros as they were very helpful and explained the services that they offer in initial call. They took the time to listen to my specific case and the goals that I wanted to achieve. The service representative was nice and polite and helped me organize my plan of action and start my road to fixing my credit issues. Credit Pros is a great company and keeps me updated on changes to my credit report. I am very satisfied and recommended it to anyone that would like to repair their credit. Their monthly bank draft ensires that I never miss a payment and is convenient.
Precioust
The staff have been very helpful. I received emails and phones about my account. and given tips about what to do
Darian Chapman
Trustful, helpful and easy to understand the process ! They help you step by step and do all of the hard work for you. Highly recommend !