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The Credit Pros

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456 User Reviews

8.0

Overall Score

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1-(833) 982-0290
LAST UPDATED: December 4th, 2023

The Credit Pros was ranked by Inc. Magazine as one of America's 5,000 fastest growing companies.

The company is BBB accredited and provides services that help clients repair their credit scores through the removal of negative, inaccurate items on credit reports.

The Credit Pros' staff consists of certified professionals who provide high-quality credit repair services to all of its clients. The firm claims it is "the company that is fixing America's credit."

Some of the services the business offers at no additional cost include identity theft restoration and insurance, 24/7 client portal access, credit reports, credit monitoring services, and more.

Potential clients should keep in mind that The Credit Pros do not provide credit repair services in these states: Kansas, Maine, Minnesota, and Oregon.

Those interested in The Credit Pros services should also note that the firm offers a complete money-back guarantee and lets clients cancel services at any time.

Read on to learn more about The Credit Pros' credit repair services and to view The Credit Pros reviews. 

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The Good

  • 24/7 Access
  • In-House Licensed Attorneys
  • Transparent Payment Options
  • Money-Back Guarantee

Not only do The Credit Pros provide a free credit consultation service with certified FICO professionals to each customer, but the credit repair company also provides unlimited disputes and goodwill letters to creditors at no additional cost to the client.

The Credit Pros also provides consumers with credit report copies from all three major credit bureaus and promises that each client's information will be protected and kept secure (limiting the risk of identity theft).

In addition to these perks, The Credit Pros has several other features to note, such as:

24/7 Access

The Credit Pros provides clients with an online client portal that can be accessed 24/7. In addition, clients have 24/7 access to a case manager.

The Credit Pros strive to ensure transparency throughout the credit repair process. Since the company works to get clients' credit scores up, it believes clients should be able to see results at any time of day.

Clients can also use the company's mobile app to check their account status, upload documents, track their credit score, and contact company support. 

In-House Licensed Attorneys

The firm has licensed attorneys on staff, providing a level of expertise to clients' credit cases. Also, the president of The Credit Pros is a Certified FICO Professional.

The Credit Pros staff strives to provide quality customer service; they help clients with the deletion of "erroneous credit damage", help clients "set realistic, reachable credit goals", and "provide practical, honest credit advice when you need it", etc.

The Credit Pros also strive to educate all clients on credit scores as well as credit restoration and provide tools to help clients avoid bad credit in the future.

Transparent Payment Options

The Credit Pros has all of their monthly payment information and plan options available on their website for everyone to see.

The business offers four different plans for consumers to choose from: the CreditSentry Monitoring plan, the Money Management plan, the Prosperity Package plan, and the Success Package plan.

The Credit Pros are more transparent when it comes to pricing and plan options than many other companies in the credit repair industry. 

Money-Back Guarantee

The Credit Pros offer a 100 percent money-back guarantee if it cannot improve a client's credit score within the first 90 days of the client using its credit repair services.

Credit repair results can vary depending on the client's credit score/situation and the removal process. In order to remove negative items, credit repair companies must work with credit bureaus which can be challenging at times.

The Credit Pros realize that each credit situation and credit repair results can be unpredictable and have implemented this refund policy for that very reason. The Credit Pros also allow clients to cancel their services at any time with no financial consequences.

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The Bad

  • High Setup Fees
  • Limited State Availability

High Setup Fees

The Credit Pros does charge a rate of up to $149 as a setup fee for its repair services. Overall, this repair company's setup services are pricier than many other companies in the credit repair industry.

Limited State Availability 

Like many other credit repair companies, The Credit Pros only provide repair services to certain states.

The states that the company does not cover include Kansas, Maine, Minnesota, and Oregon.

Those who are interested in The Credit Pros' services should take this into account.

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The Bottom Line

The Credit Pros clearly has more good features to its services than drawbacks.

Unlike other repair companies, The Credit Pros' president is a Certified FICO Professional and has a team of Certified FICO Professionals on hand to assist each customer.

In addition, The Credit Pros offer cease and desist letters, credit report copies from all three major credit bureaus, a free credit consultation, and a credit restoration ebook, along with working to remove negative credit items from your credit reports. 

The Credit Pros also believe in providing quality customer service and strives to educate clients on credit repair. Clients can not only contact the company's support 24/7, but can also use The Credit Pros' mobile app to track their credit score, check their account status, and more. 

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Customer Review: Mark from Aliquippa, Pennsylvania

"The Credit Pros are a great company! They go up and beyond to help you from the beginning to the end! Whenever you call, e-mail, or need them in any way, they always respond very quickly and are always very helpful!"

The firm provides helpful tools to make sure clients learn what affects their credit (credit cards, credit history, debt consolidation, credit limit, a loan, late payments, etc) in order to avoid bad credit in the future.

Combine these positive points with a customer satisfaction guarantee and The Credit Pros is a great option for credit repair services.

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User Reviews

Star Rating

4.6

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456 Reviews

Review Breakdown

5 grade

81%

4 grade

10%

3 grade

3%

2 grade

1%

1 grade

6%

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William Andrew

I would want to share with you my experience using The Credit Pros. Their assistance with our credit scores has been invaluable, and they have successfully removed all medical collections, late payments, and student loan issues—something that no other credit repair company has been able to accomplish. I appreciate Credit Professionals' outstanding customer service.

3 days ago

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Benjamin Hayes Chicago, IL

We have found The Credit Pros to be quite beneficial. They were successful in improving our credit scores with their knowledgeable and individualized customer care. We also got rid of an old credit card collection, which lifted a huge burden off our shoulders!

1 week ago

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Gary Davis New York, NY

Since The Credit Pros provided a lifetime guarantee, I decided to go back to them when I saw that several of the collections they had previously eliminated as being incorrect were now reporting. I loved that they kept their word. Although my wife's report showed some serious issues, I opted to sign her up after realizing that they maintained their word. Initially, I worked with them before getting married. They have been able to acquire numerous medical collections that weren't even mine since the two of us started working with them in August, and they have also been successful in getting the same collections erased again. In fact, my wife's credit has improved, going from poor to fair, and it is still improving.

1 month ago

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Mario Lee New York, NY

Let me warn those of you who complain and grumble about this company: You guys have never experienced working for a horrible firm. Not awful, but plain devil's proxies. Due to the use of two members of my congregation, who I paid over $5,000, it was later discovered that they were also conned. They asked for half the money up front $2500 I didn't know better. In the beginning they called me all the time to check in and say they had disputed this and that and my score was going up. I trusted that everything was fine until I went to apply for a secured credit card and got turned down. I started calling and kept getting voicemails and emailed them no responses. They were scamming me. I was beat they disappeared. The only reason I thought to trust another credit repair company again was because they assured me they would give me an app to check on my progress myself and everything was transparent. They offered a money back guarantee that if I worked with them for 90 days and nothing was deleted I would be able to get refunded. That made me feel safer. In 40 days i received letters from the credit bureaus themselves showing what changed and was deleted. I was cheated before and God sent me help all I can say, I see changes and I am getting approved for regular credit cards now without deposits. Trust and believe they do good honorable work.

1 month ago

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Orion Collins

Working with The Credit Pros has been an absolute dream. From the moment I signed up, they have been incredibly helpful and attentive. Their customer service is top-notch and they are always available to answer my questions. Their app is easy to use and their chat support is quick and efficient. I can't recommend them enough - if you're looking for help with your credit, look no further than The Credit Pros! They really bent over backwards to help me but at the end its been so worth it. My car was on its last legs and I was still paying 600 a month for it, today I got a 2021 Nissan Rogue and I am paying $339 a month. I understand why credit is so important.

2 months ago

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Daniel M

This business is outstanding. I'm happy of the effort I've put in over the past three months; it's amazing how my scores have increased by more than 80 points in just 90 days. My family has been told to collaborate with them.

1 month ago

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David T

I haven't had too many problems thus far. Although I was first sceptical, the Enrollment Department clarified which program would be best for my requirements and objectives and why I should focus on building credit and opening new credit accounts when I spoke with them.

1 month ago

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Jennifer Brown Manila, 00

Overall, I have had a fairly trouble-free experience. At first, I wasn't sure, but after speaking with the enrollment department, they clarified which program would be best for my requirements and objectives and why I should focus on building credit and opening new credit accounts.

1 month ago

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Ronan Morgan

I was originally skeptical after reading too-perfect reviews regarding The Credit Pros. However, after dealing with them, I can honestly state that they surpassed my expectations. They make managing my credit score so simple - if I need assistance, I can utilize their app, open a chat with their service, or phone them personally. I highly suggest it!

2 months ago

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Orion Ramos Los Angeles, CA

When I first heard of The Credit Pros, I was hesitant. I read a number of reviews that appeared too good to be true, and I was afraid it would be too amazing to be true. Working with them, on the other hand, has been a breeze! They offer an app that helps you keep track of everything, you can start a conversation with them if you need help or have questions, and they even provide a phone number if you need to call in for help. They go out of their way to assist you.

2 months ago

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Micah Mccarty Seattle, WA

"I was very wary when I first heard about The Credit Pros. The reviews were all too perfect, and I thought it was a scam. But after working with them, I can see why they have such great reviews! They make the credit repair process so easy - from their app to their chat feature to their customer service line. It's been a pleasure working with them and I would definitely recommend them to anyone looking for credit repair services! The funny thing is my wife lost her mind when I signed up saying I was throwing money we didn't have away, and how could I be such an idiot. I have been vindicated because she wants me to add her to my account now to fix her issues. Hopefully she won't read this but its the truth. "

3 months ago

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Dominic Wright São Paulo, SP

Working with The Credit Pros has been a great experience. I was initially hesitant to use them because all the reviews seemed too perfect and I didn't know what to expect. But the process has been so easy - from signing up for their services online, to using their app, or even starting a chat or calling them directly. They've helped me improve my credit score and I'm extremely satisfied with their services. I got an email from The Credit Pros asking me if I was satisfied with the service would I consider writing a review, and I prolly would have done it for all their help but they gave me a credit toward my next payment so I didn't put it off every little bit of money saved helps right now after the holidays, and they are real good people.

3 months ago

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Lennox Meyer Central, HCW

The Credit Pros is a fantastic company to work with. I previously had major credit issues and was unable to obtain a mortgage. After working with The Credit Pros, my credit scores improved considerably, and I was able to receive the mortgage loan I needed. They are highly professional, responsive to their clients' needs, and offer excellent customer service. They offer call backs, follow-up appointments, and chats, which I found useful. I've already told others about them.

3 months ago

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Clayton collins Ashburn, VA

The Credit Pros is an excellent business to work with. I previously had serious credit concerns and was unable to qualify for a mortgage. My credit ratings improved dramatically after working with The Credit Pros, and I was able to obtain the mortgage loan I required. They are highly professional and responsive to their clients' demands, and they provide fantastic customer service. They provide call backs, follow-up appointments, and chats, which worked for me. I've already recommended them to others.

3 months ago

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Oliver Liam Lahore, PB

They are excellent, The Credit Pros. My scores have improved by 35 points since November. After my assessment with Coach on Monday, he informed me that I had 10 items removed.

2 months ago

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Kayson Miller Ashburn, VA

I was working hard to raise my credit score in order to qualify for a mortgage. That's when I discovered The Credit Pros. They gave me personalized advice and took me through the procedure step by step till my credit score reached the required level. I'm grateful for their assistance and would suggest them to anyone looking for credit help.

3 months ago

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Review Source

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Ryker Bennet Los Angeles, CA

Working with The Credit Pros was one of the best financial moves I've ever made. They assisted me in raising my credit scores so that I could qualify for a debt consolidation loan, and they did so fast and efficiently. The entire experience was stress-free, and their crew was always there to answer any queries I had. I haven't had insomnia like I did 8 months ago, when I couldn't sleep because I felt like everything was collapsing around me.

4 months ago

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Jay Chisolm Houston, TX

So first why have a service that suppose to help customers fix their credit. But it talk 14 days plus for them to start working on a customers credit profile. Also spoke with the resolution team stating a manger would call me in a hour. It’s been 4 hours and I bet no one calls. This service is a waste of time and money specially if you want you credit fixed quickly. If it takes 14 days for them to do nothing with an active account no tell how long it takes for their repair process. Sales team talk a great game, but company can’t back up the service. After the company reads this review nothing will change to help the situation. Even though I’m venting this store is 100% true, I paid $150 on Sep. 7th. I have sent appointments on their app 4 times. Each rep said a ticket was put in for the app to reflect credit score today is Sep 19th. My account still wasn’t working and no actions was taken during a 14 day to span to call the customer. So I cancel and close an account just a 28 year trying to get credit right to buy first home and this service can’t help customers get to there goals.

2 months ago

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Jeannete Moncuso Erin, TN

My goal when enrolling with Credit Pros was to help me because I lost my wallet and my credit cards all of my identification. I have been nervous that anyone who finds it could get things in my name. I spoke with a representative from their service and advised me they could assist me on what I should do.They advised me on how to protect myself and credit. I really was so worried. I really felt like they treated me fairly even though I was extremely upset when it happened, the rep she was so calm and it helped.

7 months ago

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Parvel Singh Temperance, MI

Getting your credit straight is Confusing. I watched so many YouTube videos and even subscribed for a Do-It-Yourself Kit and gave up. I don't have the time for it, I am a truck driver that is on the road 20 days of the month. I am happy with their results!! The Credit Pros can do their thing and I will pay my stuff on time & get another credit card.

7 months ago

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Bob Singleton Frisco, TX

I wish everything wasn't online because I am not the most hi-tech savvy person but the staff is quite patient and its true. I read that in another review someone posted before.i definitely feel good working with The Credit Pros and especially with Pearl. She sounds like she is my age and doesn't rush me on the phone. I think she is great and always calls me back when I leave her a message. You should treasure her.

7 months ago

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Prince Brown White Plains, NY

I did some research on The Credit Pros looking at the Pros and Cons before chatting with them on their website. I asked specific questions about how their success rate was and if they guarantee their work. I felt comfortable with their answers so I enrolled. It is suffice to say its been very smooth and transparent. I read all documents, and make sure it is completely explained. I would say its lived up to expectations.

8 months ago

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Hector Sozo

My kids tell me I am old because I still read reviews from Better Business Bureau to decide if I want to work with a company I still trust what people say here. I read up on the Credit Pros to make sure they weren't tryin to hustle me and made my own decision to give it a try. I wish I would have known better about how important my credit is years ago. I am pretty satisfied with myprogress and the value of their work.

8 months ago

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Winnie Ling Arlington, TX

This company needs to change their name imo to Credit Heros. I was in a tight spot 2 weeks ago, I put in an application for a new apartment and the Property Management Company in Austin, TX told me my application was denied due to a collection that was on my report for 5 years from another place I rented. They gave me a Reference Letter to submit that I was working on the error and actively taking care of this problem low and behold I am now approved for it pending a reference check.

8 months ago

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Spencer Miami, FL

I had an issue with my payment a few days ago and I was pretty angry. The young lady JaLisa I believe her name was didn't get rude with me even though I was mad and cussing up a storm. She was calm and went out of her way to fix the mistake and apologized to me for the inconvienance. I am so surprized when someone treats me nicely even though I was crazed and hung up on her she called me back and continued to assist. You have some really good people working for you Credit Pros. Happy Holidays.

8 months ago

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Antonel Roberta San Bernardino, CA

There are several good things I can say about this company (The Credit Pros) above all they are definitely younger people on the phones. They are extremely courteous and respectful with me but the most important aspect is their patience with an old-timer like me who isnt quick with technology and apps. They will spend time explaining it to me and don't sound as if I am burdening them or annoying them that goes a long way with me. I rarely am treated with such patience when I call my bank or credit card company.

8 months ago

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Jordan  Townsend

On my New Galaxy Note, I was able to download at last. This software makes it simple to check the status of my file. The Credit Pros' chat feature allows me to check in without having to make a phone call.

4 months ago

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Robert Turner Houston, TX

Such amazing staff members. Always ready to help.

1 week ago Edited November 30, 2023

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Donna WhiteHead

My husband and I signed up for the Family Plan Offer 2 months ago we are looking to purchase a home by the end of next year, so far my husband has had more results than me. I didn't have as much on my report as he did so I was happy with it. I'd like to see what happens in the next month for me. I am pretty hopeful with The Credit Pros.

7 months ago

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Ernest Wallace Homestead, FL

One thing I have to say is you need help repairing mistakes on your credit report call this company The Credit Pr0s. They helped me get this old child support thing taken care of quick. It ain't right how these places report mistakes all the time its like they want to make you look bad. They worth the money if u need professional help.

8 months ago

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Hannah Montero Freeport, NY

I called Experian to get something fixed, and they kept me on hold 25 minutes and said i need to dispute it so I found The Credit Proes from my Aunt and they cost money but they is mad helpful. Ill give them a minute to help me like they promised.

8 months ago

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Sarah Janoski Ashburn, VA

I tried doing this on my own and it is much harder than it seems. I watched a youtbe video made it look easy and its too much. I aint got time to be writin' all these letters with my job and and my life. The burrows just lie, and you got to defend yourself all the time.

8 months ago

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Gabriel Lazar Jameson, MO

I really have had a good experience with this company since I started in October I definitely was happy to write a positive review for them. The Credit Pros are so much more caring then a lot of the other companies online that claim to offer you support.

8 months ago

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Gibs Joe Council Bluffs, IA

I am very surprized with the amount of helps they offer in my client app. They give you a link to help you get credit cards and another link to help you find an auto loan etc. I guess The Credit Pros want to make this a no brainer which helps me since I am too busy to look all of this up myself.

8 months ago

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Emerson Scott Clifton, NJ

I have been working with The Credit Pros for more than 4 years now. My credit has above 790 when it was less than 600 when I started. I feel protected with them always looking out for me. They provide a library of videos about credit which I have watched with my children and grandchildren on how to handle credit.

8 months ago

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Christopher Gause Fort Sill, OK

I am very pleased with my experience with Credit Pros as they were very helpful and explained the services that they offer in initial call. They took the time to listen to my specific case and the goals that I wanted to achieve. The service representative was nice and polite and helped me organize my plan of action and start my road to fixing my credit issues. Credit Pros is a great company and keeps me updated on changes to my credit report. I am very satisfied and recommended it to anyone that would like to repair their credit. Their monthly bank draft ensires that I never miss a payment and is convenient.

4 years ago

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Mike Timmons Jr. Charlotte, NC

First off I don't give Reviews normally. This company DESERVES IT. This is by far the Best Credit repair company I have ever used and I have tried several. In the first 60 days they got 79 negative Items deleted from my credit report. Some were past due State Tax liens that had been paid but remained on my report along with many many other items. I was shocked when I got the results from Stage 1. Just went into stage 2 and I cant wait to see their progress. My score was at 1 time 810 before the housing bust in 2008. They got it from 536 to 650 mon Equifax and over 700 on the other 2 in 60 days”

7 years ago

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G.A Temecula, CA

I have paid several companies before The Credit Pros and did not get any results. I went into this deal with The Credit Pros very skeptical and I told them that up front. However, with-in the first several weeks of hiring The Credit Pros I knew I had struck pay dirt. Let's put it this way, by the time my first rounds was up which took under 60 days I had seen my score jump almost 60 plus points on two of the bureaus and I could not believe how many corrections and deletions were accomplished on my credit file because of The Credit Pros. It was great to see that along the way. To this day I never stop thanking them by e mail and phone. Sincerely G.A

8 years ago

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Keyana Philadelphia, PA

When I first started working with the Credit Pros I didn't know what to expect or thinking that this was a fraud company that wanting money. After seeing what they had done with my credit my thought process had changed. The Credit Pros was really helping me restored my credit. The staff reached out every month to let me know what was going on and I was also able to check the progress by logging on to the portal. Their commitment along with myself to make a change in my credit made the change happen fast. The Credit Pros also help with assistance me and other program that could help along with my credit repair. The Credit Pros is a legit company that is out here to help individual that is in need to establish their credit again. I'm a true believer that everyone credit could be repair but you will have to go through the Credit Pros if you want that to happen.

8 years ago

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Britt Los Angeles, CA

Hey this is Britt calling with a quick testimonial for The Credit Pros, you know real simple my credit score was in Six Hundreds and what interesting is probably within Six Months, Six/Nine Months Credit Pros was able to get it to my middle score was now about Seven Forties which previously when I started with them I did not qualify for Mortgage that I was looking for and as of last week I actually a Pre qualification for Mortgage based on the work that Credit Pros did. Jason guys are awesome, you have a awesome service and what I love about it is, you know you actually pay for what you guys are able to get off. Most other company that I had in the past I have to give a large Thirteen Hundred Dollar upfront payment and you know, whatever they got off they got off. You guys are much more effective. Thank you so much.

8 years ago

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Mark Sacramento, CA

My name is Mark Joseph from Cambridge, Massachusetts and I actually asked for a survey, because I just want to say what a wonderful job The Credit Pros are doing and the satisfaction I'm having working with them and particularly with Sid calling during my break. I had a stressful day at work, I just really wanted to get little tasks out of the way and I never thought I would receive the customer service I received from Sid. And she explained all of my questions and I asked her multiple times to get clarification and she not only answered them to the point, but she answered them with a lot of patience and I appreciate everything the company is doing for me to improve my credit, so I can take my life to where it needs to go. So I thank the Credit Pros very very very much. Sid is doing an incredible job and I think she deserves to be acknowledged for that. Thank you very much.

8 years ago

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Leslie G Philadelphia, PA

Very pleased customer. I recommend Credit Pros credit repair. I am very please with the work Credit Pros has done with my credit report. They are still clearing off about 4 items but my score has increased significantly enabling me to be approved for a mortgage and two credit cards with higher limits. Eventhough, I had a perfect paying history with my car and credit cards, the credit card provider refused to increase my limit to a reasonable amount. Therefore everytime I used it and paid, it hurt my credit report. I have been blocked from a better quality of life for 25yrs after I married. It was a AAA rating as a teenager in college. I have learned from my past choices. Better days are ahead. Thank you Credit Pros team.

10 years ago

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Thomas Lane Paris, 75

The Credit Pros are extremely helpful whenever I have questions all I need to do is call. The know I dont like using the computer to do things I am older and am not comfortable.

8 months ago

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Mina Violet Chicago, IL

Amazing team of professions with a platform that raised my scores in three months. Great for getting you not just from 530 to 700 but 700+!!! Lots of other value too, credit monitoring and education. Could not recommend more!

9 months ago

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Dulis Liriano New York, NY

An amazing & outstanding company they helped me get my credit score back on track I went from 530’s to 740’s , I had a whole bunch of missed payments and negative items on my credit history that was holding me back from getting approved for new lines of credit , applying for a car or getting a home . I now get approved for everything I need makes me feel great honestly ! I really recommend the credit pros if anyone has bad credit and bad credit history these are the people to call 🙏🏼

1 year ago

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Austin Alldredge Kannapolis, NC

I have to say, within the time frame which I have been in service with The Credit Pros they have managed to help boost my credit significantly. They are responsive with feedback and are more than willing to work around your circumstances. The representatives are responsive, extremely professional, and comprehensive with any questions regarding service. I definitely recommend them for assistance with Credit issues. God Bless.

2 years ago

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Abdul-Karim Nasr Poughkeepsie, NY

Having done business with two of Credit Pro's competitors and seeing just how very unprofessional both so Credit repair agencies were, I was very hesitant about coming on board with Credit Pro, but they were very throurogh in explaining my credit situation to me and also followed up with me on a number of occasions, and so I was sold on that because they really showed me that they genuinely understand Customer Service

3 years ago

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Robyn Whippany, NJ

Peter N was the best! He helped me repair my credit tremendously. I went from not being able to even get a car loan without having someone co-sign for me 3 years ago to buying out my ex and getting approved for a mortgage on my own! He told me everything I needed to do from start to finish and I followed it and I'm better than I've ever been! I now own my own home, got approved for a credit card (which I never was able to because my credit was in such bad shape) and I'm on the verge of going to get a new car lease WITHOUT someone co-signing for me! Thank you Peter!

4 years ago

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Lordy Doy Washington, DC

The credit pros are very aggressive when it comes to getting your credit right and they fight for you. I had several negative reports on my credit report and they are gone now. It all happened within a few months. They got rid of my worst one and are working nonstop at getting rid of the other stuff. Only time will tell but they seem to be working hard and getting the job done.

5 years ago

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minjui lahi Spokane, WA

They are the best with regards to credit restoration. At first I was not sure if the Credit Pros could really help me but after being with this company a little over 45 days, my score has raised and they have just started with my case. I look forward to the completion of my credit file and I do not plan to go backward. As I have learned the hard way that bad credit makes life difficult.

5 years ago

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