- The Credit Pros
The Credit Pros
check_circle VerifiedThe Credit Pros was ranked by Inc. Magazine as one of America's 5,000 fastest growing companies.
The company is BBB accredited and provides services that help clients repair their credit scores through the removal of negative, inaccurate items on credit reports.
The Credit Pros' staff consists of Certified FICO professionals who provide high-quality credit repair services to all of its clients. The firm claims it is "the company that is fixing America's credit."
Some of the services the business offers at no additional cost include identity theft restoration and insurance, 24/7 client portal access, credit reports, debt validation letters sent to creditors, pay-per-deletion monthly plans, cease and desist letters sent to collection agencies, and the creation of a one-on-one action plan with a FICO professional.
The Pros also provide services at no additional charge. This service is meant to be another resource that clients can use to spot potential situations.
Potential clients should keep in mind that The Credit Pros do not provide credit repair services in these states: California, Georgia, Kansas, Maine, Minnesota, Oregon, and South Carolina.
Those interested in The Credit Pros services should also note that the firm offers a complete money-back guarantee and lets clients cancel services at any time.
Read on to learn more about The Credit Pros' credit repair services and to view The Credit Pros reviews.
The Good
- 24/7 Access
- In-House Licensed Attorneys
- Transparent Payment Options
- Money-Back Guarantee
Not only do The Credit Pros provide a free consultation service with certified FICO professionals to each customer, but the credit repair company also provides unlimited disputes and goodwill letters to creditors at no additional cost to the client.
The Credit Pros also provides consumers with credit report copies from all three major credit bureaus and promises that each client's information will be protected and kept secure (limited risk of identity theft).
In addition to these perks, The Credit Pros has several other features to note, such as:
24/7 Access
The Credit Pros provides clients with an online client portal that can be accessed 24/7. In addition, clients have 24/7 access to a case manager.
The Credit Pros strive to ensure transparency throughout the credit repair process. Since the company works to get clients' credit scores up, they believe clients should be able to see results at any time of day.
Clients can also use the company's mobile app to check their account status, upload documents, track their credit score, and contact company support.
In-House Licensed Attorneys
The firm has licensed attorneys on staff, providing a level of expertise to clients' credit cases. Also, the president of The Credit Pros is a Certified FICO Professional.
The Credit Pros staff strives to provide quality customer service; they help clients with the deletion of "erroneous credit damage", help clients "set realistic, reachable credit goals", "provide practical, honest credit advice when you need it", etc.
The Credit Pros also strive to educate all clients on credit scores as well as credit restoration and provide tools to help clients avoid bad credit in the future.
Transparent Payment Options
The Credit Pros has all of their pricing information and plan options available on their website for everyone to see.
The business offers four different plans for consumers to choose from: the CreditSentry Monitoring plan which costs $19 for enrollment and $19 per month, the Money Management plan that costs $119 for enrollment and $69 per month, the Prosperity Package plan that costs $119 for enrollment and $119 per month, and the Success Package plan that charges $149 for enrollment and $149 per month.
All pricing and plan options can be easily found on The Credit Pros website.
Money-Back Guarantee
The Credit Pros offer a 100 percent money-back guarantee if they cannot improve a client's credit score within the first 90 days of the client using their repair services.
Credit repair results can vary depending on the client's credit score/situation and the removal process. In order to remove negative items, credit repair companies must work with credit bureaus which can be challenging at times.
The Credit Pros realize that credit repair results can be unpredictable and have implemented their money-back guarantee for that very reason. The Credit Pros also allow customers to cancel their services at any time with no financial consequences.
The Bad
- High Setup Fees
- Limited State Availability
In 2012, the Attorney General found The Credit Pros guilty of unlicensed credit repair activity in Idaho. The company was ordered to pay $1,000 in restitution fees.
The Credit Pros have since worked on rebuilding their reputation, however, there is still an aspect of the company that potential clients may want to consider before signing up:
High Setup Fees
The Credit Pros does charge a rate of up to $149 as a setup fee for its repair services. Overall, this repair company's setup services are pricier than many other companies in the credit repair industry.
Limited State Availability
Unlike many other credit repair companies, The Credit Pros only provide repair services to certain states.
The states that the company does not cover include California, Georgia, Kansas, Maine, Minnesota, Oregon, and South Carolina.
Those who are interested in The Credit Pros' services should take this into account.
The Bottom Line
The Credit Pros clearly has more good features to its services than drawbacks.
Unlike other repair companies, The Credit Pros' president is a Certified FICO Professional and has a team of Certified FICO Professionals on hand to assist each customer.
In addition, The Credit Pros offer cease and desist letter services, credit report copies from all three major credit bureaus, a free consultation, and a credit restoration ebook along with the removal of negative credit items.
The Credit Pros also believe in providing quality customer service and strives to educate clients on credit repair. Clients can not only contact the company's support 24/7, but can also use The Credit Pros' mobile app to track their credit score, check their account status, and more.
Customer Review: Mark from Aliquippa, Pennsylvania
"The Credit Pros are a great company! They go up and beyond to help you from the beginning to the end! Whenever you call, e-mail, or need them in any way, they always respond very quickly and are always very helpful!"
The firm provides helpful tools to make sure clients learn what affects their credit (credit cards, credit history, debt consolidation, credit limit, a loan, late payments, etc) in order to avoid bad credit in the future.
Combine these positive points with a customer satisfaction guarantee and The Credit Pros is a great option for credit repair services.
Call our recommended rep over at The Credit Pros below.
1-(833) 982-0290
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User Reviews
Star Rating
365 Reviews
Review Breakdown
Sentiment Criteria
Daniel Goznalez
Credit pro were awesome and guide you on what to do to make your credit score jump up. Went from 621 to 701 in weeks
Leslie Ford
They explained everything in detail no matter what questions I had for them their patience their kindness you jus try cant put it into words and I wanna say thank you!!!!yes I would advise anyone to give this a try
Kerstin Estevan
I'm a first time customer and the people are very friendly and professional. Their quick to answering and getting down to the problem. I'd highly recommend Credit Pros to someone who needs help with repairing their credit. Thanks, Credit Pros.
Sasha Esteva
I'm new at repairing my credit and when I have questions Credit Pros is always quick to answer all my questions effectively. Thank you! The app is very helpful. Especially the videos, that help me get a better understanding
Douglas Lewis
Credit pro's is the way to go if your looking to get your credit back on track.. After a bankruptcy there where things left on my report that was holding my score back that I didn't even know where there it wasn't until this company looked at my credit from the big 3 ...now I'm working on getting a new home for my family 👪 thanks credit pro's!!
Tyra Ford
It’s only been a few weeks and my score has already improved!
Brenda K Thompson
I love it when they call and let you know what going on if there is anything new in the file .
Sadie Bee
Great company and The people really work with you on what you need.
Latanga Haley
My credit score was low within 2 months my credit score went up one hundredths points
Raquel Michelena
As soon as a week after I subscribed my credit score went up. I definitely recommend The Credit Pros. They know what they are doing.
Melvin Espinal
So far very satisfied with the service provided by credit pros. The staff is very professional and friendly
Gary Rice
They are very professional as well as a lot of educational material on how to keep a good credit rating 😀
Robert E Frias
I like the response and the reassurance that my credit will be repaired. And my score raised it will help me get the things I deserve
Sylvia Washington
Since becoming a Credit Pro customer, I’m already seeing results. Thank You Credit Pro!
Jose R. Jarquin
I can't believe it yet, in less than a month my credit started to go up! improved considerably thanks to all the advice I received from CreditPros, their advisors are the best, I definitely change them for nothing in the world.
Shardanay Style
Within weeks , my score has increased more rapidly than it has when I was trying on my own. Lol
Nathaniel Digsby
They were very helpful i hope to get great results
Anthony Norwood
I literally had a 490 within a couple months I was over a 600 with a 5,000 credit limit and a couple great credit card. I wanted to buy a house and the way Credit Pro's work, your credit profile looks awesome to lenders. They actually Walk you Thru the outcome you ask for, Across the board with all 3 Credit Bureau's The money is worth it.
Larry Johnson
I recommend everybody get on the credit Pros they can help you extra credito give you a credit line and build your status okay. You can be comfortable in life
Maceo Pinkard
Ive liked someone checking up on me. As of right now it seems as if Credit pros is the only help i got right now and my determination.
Rachel
They are professional and friendly , I like cause really work fast getting to the point of working things out on credit . Someone to mentor you through the process! Thank you !
Tyrome Morris
Best Credit repair company there is, Affordable and knowledgable. Lots of items removed already.
Carolyn Smith
The customer service representative was very professional and accommodating. I received communication throughout the process.
Rebecca Joslin
They have been very helpful to me, my credit score went up by 36 points in 1 month
Josh Ritson
They work constantly, and it takes very little input from me - just do what they say they will do and get results! Love it!
Sue Murphy
The Credit Pros demonstrated concern for me and my case from the time I engaged. Each has been available at the craziest hours. I don’t like being in this situation, but I’m glad they are here with me!
Wayne Gillins
I like that they get tight to work on correcting my credit report, they knew exactly what I needed to do to get my score up
Brenda Nichols
We see positive activity daily as we see our scores change on all three credit bureaus. We are excited to see the scores go up and negative items change as they work to get those items removed.
Mia Paulin
It was phenomenal. They really helped me out and gave me excellent insight and feedback as to how to fix my credit
William D Heard
Awesome Customer Service good financial advice in helping with getting me back on track with restoring my credit
Tia Randall-Jones
So far, so good. I love the portal and being able to see the work in progress.
Abdul-Karim Nasr
Having done business with two of Credit Pro's competitors and seeing just how very unprofessional both so Credit repair agencies were, I was very hesitant about coming on board with Credit Pro, but they were very throurogh in explaining my credit situation to me and also followed up with me on a number of occasions, and so I was sold on that because they really showed me that they genuinely understand Customer Service
Queen Mariposa La voz de ángel
Less than a year ago my credit was around the 400s, now it’s on 734 thanks to The Credit Pros.
Irvin Jamie
Very kind and go all out to give you that second chance in life and to live good.
Janene puca
I just hired Credit Pros and so far I’m happy, They are responsive and knowledgeable about anything credit! They’ve been a great help in answering questions and going through my report with me . Worth the $
ob carter
Great company I been with them for 2 1/2 months and I really seen a difference in the jump of my credit score! THANK YOU CREDIT PROS
Darnell McDowell
I like that their very thorough in pin-pointing the problem areas of my credit history with all the 3 major credit reporting agencies and have a particular method that is proven to boost your credit standings to a positive healthy score.
Andrea Mclean
The are very professional and when i call with a question they always have an answer
Maria Martinez
I’m in the process, but what I love from them is that they care about me as a costumer and go more than beyond when I needed to change my pay date and didn’t make me wait one minute and I truly appreciate. I’m looking forward to see my results very soon and they are already amazing To me. Beautiful credit here we gooo. #thecreditpro
Debrashaun Simmons
Very professional. The step by step things I need to do to correct my credit was explained in detail. I'm kept up to date through emails and text. The price is well worth all I'll gain from this experience
Dean
I’ve been with the company for a while now and they have done a great job at getting my score higher and getting things deleted.
Ricky Allison
A great company and great customer service.
James R
I'm need to credit pros,but after talking to them over the phone (free consultation) I felt they could help me with my credit problems. Using the online tool is super easy and you see when they're actually working on your account. Haven't gotten a first official score back yet,but I'm not even a month in will be back with update.
Rebekah Stearns
They have been helpful and they call you once per month to make sure everything is going well. It is easy to upload the required information and they help clean up and improve your credit scores quickly.
Quentin Smalls
The Pros will work for you. Really awesome
Tammie Dawn Conrad
Friendly staff and people who care for u
Danette Daniels
I must say I was very hesitant about signing up with the credit pros because I was afraid . I ended up getting over the fear and decided to call and I am so glad I did. I spoke to Peter and that conversation changed everything..He was so professional ..personable and detail oriented. I see the changes already.The Best decision I made.
Dearius W
Bar far the best. Hidden jewel, forget the rest. Get the help you need from the pros. Dearius W
Giovanni Nelson
They’re never respond to your emails do t keep they’re app and they are partners with transunion So you get results from transunion I had them for six months and not one thing came of of Experian or equifax that’s definitely inexcusable poor service
Chris_cariveau
Customer service is always respectful and polite