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5.3

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 29th, 2024

Founded in 1852, Wells Fargo is a financial services company that offers consumer and commercial banking, loans, insurance, wealth management, investments, and credit cards.

A Wells Fargo credit card offers low APRs and reward options including cash back, points, or hotel rewards. Even offering a student credit card, borrowers of all backgrounds can find a fitting credit card with Wells Fargo.

Continue reading for pros and cons, and Wells Fargo credit card reviews from real customers.

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The Good

  • Variety of Credit Cards
  • Competitive APRs
  • Rewards Credit Cards
  • No Annual Fees
  • Free Credit Score Tracking
  • Credit Card Protections
  • Positive Customer Reviews

Variety of Credit Cards

Wells Fargo has a variety of credit card options to meet the various needs of its customers. These credit card options include:

  • Wells Fargo Propel American Express® Card
  • Wells Fargo Cash Wise Visa® Card
  • Wells Fargo Visa Signature® Card
  • Wells Fargo Rewards® Card
  • Wells Fargo Platinum Card
  • Hotels.com® Rewards Visa® Credit Card
  • Wells Fargo Cash Back College Card

Each card has varying rewards and benefits, but none of them have an annual fee.

Competitive APRs

Depending on the card, Wells Fargo offers an introductory APR of 6 to 18 months on both purchases and balance transfers, providing consumers with the opportunity to pay off new purchases at a lower interest rate. After the introductory APR period, normal rates will be charged.

For consumers with excellent credit, Wells Fargo's lowest rate of approximately 15 percent is likely to be secured; this is average in the credit card industry. For those who have poor credit, a higher interest rate will likely be received, as high as 25 percent.

Rewards Credit Cards

Wells Fargo provides a number of rewards credit cards for its customers to choose from. By frequently using their Wells Fargo credit card, customers can earn rewards points that may be redeemed for cash, merchandise, gift cards, and travel.

For example, the Wells Fargo Propel American Express® Card is the reigning winner of NerdWallet's Best-Of award. With this card, consumers can earn three times the points on specific purchases, such as eating out and ordering in, gas stations, and hotels.

In addition to award-winning and other traditional rewards cards, young borrowers can apply for a Wells Fargo student credit card. This card allows college students to begin building credit while in school and offers cash rewards earned for up to $2,500 spent on gas, grocery, and drugstore purchases for the first six months. While not all credit card issuers have student credit card options, this Wells Fargo option is a great way for young people to begin building credit with the benefit of some rewards.

No Annual Fees

There are no annual fees for all Wells Fargo credit cards. This can save cardholders hundreds of dollars each year.

Free Credit Score Tracking

Wells Fargo customers can monitor their credit score at no extra cost, which can help cardholders to stay on top of their credit and be aware of any changes to their score.

Credit Card Protections 

In the event that there is an unauthorized charge or a credit card, or a card is lost or stolen, you should contact Wells Fargo immediately and it will jump to action immediately to protect your information.

In either of the aforementioned cases, consumers can call Wells Fargo's 24-hour customer service number. In a case such as unauthorized purchases, the consumer will be reimbursed if they report suspicious charges promptly and by calling customer service.

Additional information regarding billing, and services available to protect you from credit card fraud, should be included in your monthly statement and/or your Customer Agreement and Disclosure Statement.

Positive Customer Reviews

Fifty-three percent of customer reviews award Wells Fargo five stars. The majority of these positive reviews highlight reliable customer services, great rates and rewards. Overall, people have been pleased with their Wells Fargo credit card.

On the other hand, negative reviews suggest that Wells Fargo interest rates are high, and some customers describe unenjoyable encounters with customer service.

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The Bad

  • Foreign Transaction Fees
  • No Secured Credit Card Option
  • Wells Fargo Accounts Scandal

Foreign Transaction Fees

Wells Fargo does charge a foreign transaction fee of 3 percent of each international transaction converted to U.S. dollars. If you travel frequently this could be a drawback, and there are many credit issuers that offer cards with zero transaction fees.

No Secured Credit Card Option 

Wells Fargo does not offer a secured credit card, an option that many other card issuers provide. Thus, if you are looking to rebuild your credit or have a bad credit score and are having a difficult time being approved for other credit cards, it would be in your best interest to look at other companies that have secured credit card options.

However, Wells Fargo does have a secured card option among its business credit card services.

Wells Fargo Accounts Scandal

Since 2013, Wells Fargo has been under severe scrutiny for harboring a toxic work environment and putting customers’ best interest aside in favor of driving greater sales. Employees were placed under intense pressure to meet unrealistic quotas, and as a result of this pressure, Wells Fargo employees signed customers up for accounts and credit cards they didn’t want, need, or in some cases, even have knowledge of. In turn, customers were often paying fees on accounts and cards that they didn’t need.

In addition to this scandal, Wells Fargo was recently sued by the cities of Sacramento, Philadelphia, Miami, and Oakland for allegedly giving Black and Latino homebuyers unfavorable mortgage terms.

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The Bottom Line

Wells Fargo offers competitive APRs, including a generous introductory APR offering, rewards programs, limited annual fees, and free credit score tracking, making it a competitive credit card choice in the industry. While the company doesn’t offer an extensive range of cards like you might see with other credit card issuers, Wells Fargo’s cards do offer competitive rewards.

Applying for a Wells Fargo credit card is quick and easy, and you don’t need to be an existing Wells Fargo customer to apply for a credit card online. However, it could improve your chances of approval if you have an existing relationship with the bank in the form of some other bank account.

If you are seeking to build or rebuild credit through the use of a secured credit card, you will have to look elsewhere because Wells Fargo does not offer a secured credit card option for personal banking. However, there is a secured card option amongst its business credit card options.

Based on customer reviews, many customers trust and enjoy Wells Fargo’s banking and credit card services, despite recent company scandals.

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Star Rating

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4.1

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414 Reviews

Review Breakdown

5 grade

54%

4 grade

19%

3 grade

12%

2 grade

8%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Hyrum Sandy, UT

I don't have any other cards to compare it with, but I've never had any issues. They seem to have an appropriate algorithm to reward responsible management with increased credit limits. It's annoying that after I got married, my wife couldn't have access to the card online, but I think that has more to do with federal law than Wells Fargo.

8 years ago

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Eli Alanis

Never had any problems using it. Whenever I have a question about the credit card or about the statement , I call custermer service and with a friendly voice they ask me how can they help me. The representative helps me with the questions and they find a solution.

8 years ago

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David Wolfe Hartsville, SC

Had stock in First Union, they sold to Wachovia, aka "walk over ya" and they sold to Wells Fargo, and if i have this right but anyways the stock I had went bye bye Like an Enron Tyco kind of thing Need for tort reform, because its white collar crime if you ask me. Anyway, staff at wellsfargo are respectful and I appreciate them. I guess that's the micro system of things but I do like the banking and they offer things that benefit you.

2 years ago

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Don Thigpen Kansas City, MO

They are in a repentant state, so we're finally being dealt with fairly. Originally they would clear checking accounts items where the largest cleared first and three smaller would be returned at $35 each. Sometimes the three smaller could've been cleared and only one returned; how dishonest there were. NOW they give you 24 hours to cover overdrafts before assessing fees. A 180 degree turn!

2 years ago Edited February 9, 2023

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Missenurkissen Seattle, WA

My whole family for more than four generations all trust & use Wells Fargo for all our money needs. I love that whenever I call customer service for help with something they make sure I'm completely satisfied before letting me go & never make me feel like I'm wasting their time or dumb for asking questions, mostly I love that it's not a robot but an actual person who is not on the other side of the world!

3 years ago Edited June 7, 2022

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Daisy's Mom West Bend, WI

Overall, I'm not a fan. I use them when they offer longer term free financing deals, but I seem to recall running into an issue on the exact day of a final payment that became a battle. They following statement wanted to charge late fees and back interest. I about had a stroke. Other than that, I love using other people's money to buy things, and have used them multiple times on larger purchases to even out the payments.

3 years ago

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Taylor Larson Nakhon Sawan, 60

The customer service has always been great and the app is super helpful for making payments, deposits, and putting a card on hold. I was able to get a student credit card that gave 3% cash back on purchases which was great. My biggest complaint is that it wasn't clear when payments were due so I missed the first few and had to call for them for the definitive date

4 years ago

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Melissa Carreno Mesa, AZ

I don't have a checking account, so having a savings account only which makes it a little more difficult to speak to customer service and their systems are now more difficult for face to face clients they make it inconvenient. I do have a credit card as well, again, not my favorite, but I got the Propel card and still waiting for the rewards to show up 4 months later...not impressed.

6 years ago

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martins timothy

By far one of the best banks in America currently The personal loan have many positives, including high loan amount and lack of fees One thing I love it that they have a lot of branches and you can apply in person

1 year ago

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J Adams Charlotte, NC

I have been a customer of Wells Fargo for years. The have great customer service and were very helpful taking care of the transfers I needed when I bought a new home. My only issue is they do not offer better yields in their accounts for the average customer.

2 years ago

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Be Smart

I have always love this company, but some of the customers service reps are not so great! They once closed all of my account and send back my $27,000 bach pay check to the sender. It was first pending and then no money or account. No explanation.

2 years ago

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Robert L Pressley Atlanta, GA

Things sure are different after the pandemic, especially if you need to get something done over the phone. Some of the Wells Fargo branches wouldn't even let me come in without an appointment. Having said that, I was happy to find that when I finally reached someone, the old Wells Fargo customer service kicked in. Now I'm happy again!

2 years ago

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Matt Martin Sacramento, CA

Still in the early days of banking with Wells Fargo but can say that the website has excellent tools that allow me to set up money transfers and fund accounts easily and in easy to understand ways. I look forward to investing and building business supporting accounts as well.

2 years ago

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Alicia Rivero Dallas, TX

I have Wells Fargo for a bank account currently. While the bank is very good at making sure to reimburse if there is any fraudulent activity on the account there aren't many branches open. And with some of them closing down recently it is getting harder to find one to access my account.

2 years ago

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Gumby Rowland Heights, CA

I have Wells Fargo banking so I used the credit cards primarily for overdraft protection for my bank accounts. Although WF has had many scandals in the last few years I have never had any bad incidence and the credit cards have always been issue free. One thing I don't like is the high fees they charge for late fees, etc.

3 years ago

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Rick Gore Canton, GA

After having two car loans utilizing Wells Fargo, I was able to apply and receive a CC. Don't apply for one unless you have decent credit. This is not an easy card to get. But, it is well worth it. Also their customer service has been top notch as well as a easy website to navigate.

3 years ago Edited November 8, 2022

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Shelton Germaine Rogers, AR

I have had an account with WF for 15 years or so. I haven't had a moments trouble with them. Their rates were reasonable and they have always provided at least average service. A few years back, when rates were so good, they even did a no cost, no effort refi that saved me like 2 or 3% on my rate.

3 years ago

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Ashlyn Elwood Roswell, GA

Wells Fargo is great! Customer service is always pretty speedy which is nice in comparison to other credit card companies I've used in the past. They also have an awesome app that helps you manage your account and is easy to navigate.

4 years ago

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Jazmyne Tallahassee, FL

Overall my experience with Wells Fargo has been very good . The customer service team tends to care to help and the security on my account is top tier . This gives me confidence that I made the right choice when choosing my bank.

4 years ago

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Breyanna Odenton, MD

Wells Fargo was my first credit card I opened at 18 years old. The only con that I can say about this credit card, is they don’t automatically increase my credit card limit like Bank of America does. However, they do offer some nice cash back perks.

5 years ago

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MattB Salt Lake City, UT

I currently have and use a Wells Fargo Credit card. I appreciate the flexibility it provides. One thing I don't love is I'm only able to make a certain amount of payments on it monthly. I like to make payments often so I'm not accruing debt and paying interest on purchases.

5 years ago

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Kaitlyn Rios Ogden, UT

Wells fargo has been a steady bank credit card for me. While the credit card rates are not the lowest, they are fair. They make up for it in customer service. I like the convenience of multiple branches and they always have plenty of tellers to help customers-no long lines.

5 years ago

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Rachel F Salt Lake City, UT

I have been a happy customer of Wells Fargo for 15 years. My only complaint is that their banks are not located in every city I have lived! I had to switch my checking account to another bank and realized the customer service at Wells Fargo was far superior to this other bank. I still have my credit card through Wells Fargo and am very happy.

5 years ago

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Paige Baldwin Wellsville, UT

I had used Wells Fargo for the longest time and really didn’t have any problems with them. Sometimes the customer service wasn’t the greatest and I ended up changing banks due to family reasons but overall I liked my credit card through them.

6 years ago

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scotty Inver Grove Heights, MN

I really had no issues with Wells Fargo credit cards they provide good credit amounts and also protection and refunded me on multiple occasions, but their parent company is so shady

3 years ago Edited December 12, 2022

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Saraswati Manandhar Herriman, UT

I had my joint saving and checking account with my husband for years. They have great customer service. It is easier to deposit and withdraw and they have their branches all over that made my banking experience best.

3 years ago

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Ron Thurgood Denver, CO

I had a home loan for 25 years with Wells Fargo, and had some home equity loans with them. Overall I was happy with the interactions and access on line to the information I needed.

3 years ago

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Cindy R Tallahassee, FL

I’ve been using Wells Fargo for a very long time. It is a good company however (like most banks) the interest on the saving account is super low so the incentives aren’t great.

4 years ago Edited October 26, 2021

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Jason Spokane, WA

They have always been super helpful and I love having a credit card with them. They helped me get my first credit card when I was a college student and they always offer great rewards.

4 years ago

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CoachTrista Englewood, CO

I have been a Wells Fargo customer for over 20 years. I use my Wells Fargo Credit Cards as my primary card for purchases. I like to keep everything in one place and I feel they have competitive interest rates.

4 years ago Edited September 14, 2021

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Taylor Walker Tallahassee, FL

Wells Fargo is a reliable bank. They take out a percentage of your money and put it in your savings which helps you with saving every time you get a deposit or swipe your card.

5 years ago

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Tony Riverton, UT

I currently do my personal banking with Wells Fargo and occasionally use my Wells Fargo card for purchases. Very user-friendly web portal is the biggest plus for tracking purchases.

6 years ago

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Rushie Gregory Pleasant Grove, UT

We've used Well's Fargo for years and have been mostly pleased with their service. Some of their policies are unusual and difficult to work with, but overall it's worked pretty well for us.

6 years ago

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Rosann Stanko Logan, UT

We have used Wells Fargo for years and years. We appreciate the customer service in the branches, but it is difficult to get through any phone lines. We do think their per cent to use their credit cards is way too high.

6 years ago

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Jason Brown Lehi, UT

I've had a Wells Fargo card since 2003. Their ATMs are always accessible across the USA. It would be nice to have more globally. Also, if more ATMs were accessible at sporting events, it would be fantastic.

6 years ago

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Alyssa Scott Mesa, AZ

Wells fargo is very good. I have never had any problems with them. They always assist my needs when i ask. and they always takecare of you and help you out. Very good customer service. My credit card has never failed me.

6 years ago

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James Zuck Dallas, TX

APR is 16.99 and there is no fee. They helped me rebuild my credit starting with a secured card-and now I'm it a $7,500 limit.

8 years ago

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michelle haygood

I was with Wells Fargo for years until I realized that I could be banking with a credit union that does not have all the fees Wells Fargo have. So after 27 years I switched.

2 years ago

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Uncle Reviewer for Fundraiser Syracuse, UT

Felt like their strength was their personal customer service. Had a good experience with them, just moved on to other banking options and perks that I preferred.

3 years ago

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Ramona Kiffing Chapel Hill, NC

I have been banking with Wells Fargo for many years and I enjoy their service. However, they need stricter guidelines for protecting our account against fraud.

3 years ago

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Rocio Diaz Tallahassee, FL

Credit cards from Wells Fargo are great for long-time customers and students as they offer several discounts and benefits. They can be expensive however.

4 years ago

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Frances Harmatuk Baltimore, MD

I recently lost my credit card and the ability to stop and reorder online was very helpful and easy to use. The card was sent immediately and activating was very easy to do.

4 years ago

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Betty Brigham City, UT

Wells Fargo is a reputable company. We have been served well through the years. Their customer service is good. "Bill Pay" is one of our favorite perks with this bank.

5 years ago

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Dre35 West Valley City, UT

I've had a Wells Fargo credit card for almost 20 years, and it has been a great card. The customer service is decent, but you can't expect much with a large bank.

5 years ago

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Danuel Allen

Simple card for our family. We have been happy with the service. Be careful to make payments on time, because the fees and interest rates can hurt you long term.

7 years ago

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2L8 iwon Cicero, IN

I’m really satisfied with my experience and it’s easy to use and convenient from my experience as a customer. Love it!

2 years ago Edited September 8, 2023

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Anya Lee Jacksonville, FL

Wells Fargo has good customer service. I had an overcharge on my account and they were pretty helpful with resolving it and explaining it to me.

4 years ago

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hmarashi Newark, NJ

The college card program that wells fargo offers is a good one, my interest rates aren’t too high and the services offered are adequate.

5 years ago

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Kiana Chatfield Grass Valley, CA

The people there are very helpful but my card does get stopped at certain times which can be frustrating. But overall a great company.

5 years ago

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Melanie Rio Rancho, NM

I love the Wells Fargo cars, the app was great, but the fees are killer. If you use everything Wells Fargo all the time you should Be good to go!

6 years ago