Synchrony Bank Logo
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4.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 13th, 2023

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Star Rating

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3.9

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44 Reviews

Review Breakdown

5 grade

59%

4 grade

11%

3 grade

5%

2 grade

5%

1 grade

20%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Joe White Dallas, TX

Synchrony Bank services my Old Navy account and I had a 10K credit like with them that they reduced to $200 when the pandemic hit. I figured they want to reduce the risk to their business and reduced a bunch of credit limits for anyone they deemed "risky." Not a big fan of the bank or their services, but kept the card open for small purchases but it really doesn't offer much rewards that I would want to utilize. They need to take a page of the Amazon book and understand how to really run and operate a rewards program!

2 years ago

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Jeff Barton Layton, UT

Bunch of jerks!!! If you got a card from one of their affilaites I suggest you refinance4 and close it right away. Never have I been treated so badly by a company for going just 5 days past my due date. Sometimes a few days is going to happen just because of paydays - they don't get that. Rude people on their phones.

3 years ago