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Verizon

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5.4

Overall Score

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Jeffrey J Jourdonais Fernley, NV

best network hands down, greatest products and best financing on new phones

6 years ago

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Dar&Kendra Saint Paul, MN

Service and connection are excellent. You get what you pay for.

6 years ago

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Joyce Seeman Lincoln, NE

good service if i have a problem they will get it fixed right away.

6 years ago

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DJ Portland, OR

No failed calls 'no mid call drops 'wide coverage all over ISA

6 years ago

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Craig Vietinghoff

Never dropped calls. Service everywhere I go. Even in buildings.

6 years ago

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FlorenceBarrett

best overall network coverage; good data plans; very good voice clarity; very few dropped calls

6 years ago

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Janice Coleman

Customer service is poor. Do not value long time customers, only special offers for new customers.

6 years ago

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Jason

Verizon has mediocre reception in my area. While they are aware of the problem, they admit that they have little interest in improving the situation.

6 years ago

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John Buesing

The network is good, the equipment is good, the local store provides lousy support

6 years ago

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Robert Tabatabai

great service, no drops any where and excellent customer service

6 years ago

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Greg

service /* price / quality - servie area - few if any dropped calls - clear

6 years ago

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Cbrit

because there's a dead zone right above my property that didn't used to be there

6 years ago

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Michael Welch

Verizon does not stand behind the products they sell. In addition, they continue to sell those cell phones at the highest prices found.

6 years ago

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Mark

If yoou have service its great, but if the map shows you do but in fact don't they won't help or care.

6 years ago

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Kathy

There are some areas where service is not good. Calls drop, conversations break up....

6 years ago

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Victor Romero

They have the best team! And they do there best to help you out!

6 years ago

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Linda Hill

Service is great. Price is not. Verizon continues to be higher in price for cell phone service.

7 years ago

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cully

sever verizon stores lied about charges applied to my account and was scammed into paying for fees i didn't sign up for because the employees LIED about all the charges

7 years ago

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Craig Farah Apache Junction, AZ

Just upgraded again and no problems again, they have been good to me, no issues.

9 years ago

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erika tarke Tallahassee, FL

The phone service of this provider is top tier! The customer service is also great!

2 years ago

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Carlianne Slocomb, AL

The customer service team has always been helpful to me and those on my family plan.

2 years ago

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Savannah Peay Pleasant Grove, UT

They have very high speed internet. It’s also is available in a lot of different spots.

2 years ago

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Jjones Atkinson, NH

The service is the best I’ve had. I’ve never had a problem with customer service.

3 years ago

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N Goshagi Ellicott City, MD

Service is really good… but it is pricey and they are not giving promotion to their costumes as often as other providers

3 years ago

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Mhyrynde Noa Troy, NY

Every time I've used Verizon, I have found them to be deceptive. The bill is always way higher than what they say it will be, they have THE WORST customer service on planet Earth and they disappoint in every way possible.

3 years ago

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Christopher posey Bettendorf, IA

Great customer service both in the store and on the phone. Great phone app as well.

3 years ago

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druian kipper Seattle, WA

They've screwed me over repeatedly for their own mistakes, calls drop often. There is a distinct lack of trust that I can place in Verizon because they and a greedy little scummy company

3 years ago

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Diante Jordan Milwaukee, WI

Very good service and coverage, however, charges a lot for service you can also get with ATT&T.

3 years ago

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JB A Moncks Corner, SC

Always a dependable customer service department. Never left me stranded with a problem.

3 years ago

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Amariecan Burke, VA

Great cell service everywhere I go, never have an issue with my billing, and great phone selections!

3 years ago

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seanth57 Columbus, GA

I love the family plans very low cost and convenient to pay for the very good plans

3 years ago

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aubrey reid Fayetteville, NC

Some calls get dropped and I can't prove this, but alots of unwanted calls from different companies.

3 years ago

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Don Dunagan Camillus, NY

I have pay as you go, unlimited talk,text,and data for 65 month. Even less with auto pay.

3 years ago

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Marc Tucson, AZ

It has been great being with Verizon, the customer service has been exceptional.

3 years ago

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Sandy Kay Kansas City, MO

Love Verizon I've been a customer for 13 years. Never had a dropped call. Best service out there.

3 years ago

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Gerald Pompa New Baltimore, MI

Been with Verizon for over 25 years! Great coverage and always responsive to any issues I have had.

3 years ago

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Joyce Smith Smithfield, VA

Good products, pricing and service compared to others. It's the service and coverage for me. 😊

3 years ago

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Melony Pope Oklahoma City, OK

Great company, excellent service. Friendly customer service on the phone and in a store.

3 years ago

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Dawn Venable Atlanta, GA

Verizon’s cell phone service was very good. Their customer service was awesome too, it’s just really expensive.

3 years ago

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MZabelle Naples, FL

Got my new iphone. The agent who assited me was not okay but would be better if he is more energetic.

3 years ago

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Pete Resz Calabash, NC

Verizon didn't work in my home. After telling them that multiple times I left for another cell company

3 years ago

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Jane Shirk ,

Gentlemen was efficient, knowledgeable and customer service was great and time frame was great

3 years ago

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Kimberly Adams ,

Great coverage but sometimes spotty. Appreciate the helpful online app. Good customer service on the phone.

3 years ago

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Candi Ward Fenton, MI

Customer service was great and friendly and helpful. The service and products are great!

3 years ago

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Caridad Alemán Miami, FL

Great service and care with the customer, the best insurance company in South Florida

3 years ago

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Brandon Deck Santa Clara, CA

Though there a bit on the pricey side they are in my opinion the best all around.

3 years ago

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Kristen Fratt Mesquite, NV

Although Verizon is more expensive than our previous carrier, it is far more reliable.

3 years ago

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gasp2033 Destin, FL

They have better coverage than any provider . We had ATT, and they were not as good.

3 years ago

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Marie Patton Johnson, VT

We have been customers of Verizon for 15 years. They have great coverage and customer service.

3 years ago

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Timothy Lesperance Fort Worth, TX

Great service nearly everywhere I go. However, the plans available are super expensive. Mifi is great for travel!

3 years ago