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Verizon

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5.4

Overall Score

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Merissa Shelburne Louisville, KY

Verizon has good service although prices are outrageous compared to other cell phone providers. LTE is sometimes weak not like what they advertise.

5 years ago

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Barry Altamonte Springs, FL

Good coverage! Works when others don't! Have had this service for a while!

5 years ago

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Stacey

Verizon has always had amazing service range and products, but they are SO expensive.

5 years ago

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Paul S San Antonio, TX

outstanding company strong customer relations for any situation

5 years ago

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Michael Oakdale, PA

Like service they provide. The cost is to high need to reduce cost for family plans

5 years ago

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Linda Atlanta, MI

Easy to communicate with. Techs quite skillful. Every issue always resolved.

5 years ago

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Joyse

They're awesome. Always helpful and always take care if my needs!!

5 years ago

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Ellen Blackman

Good customer service and good reception.The area they can improve is their telephone plans

5 years ago

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gunslinger

good service and price - no complaints; nothing more to note

6 years ago

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.Michelle Thompson

Great local crew, but all services at all providers shouldn't take as long as it does

6 years ago

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Patricia

Verizon is the only cell service in my town. It's expensive and knowing they're the only game in town, take customers for granted it and are not helpful.

6 years ago

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Helen Atchley Lebanon, OR

I've been with them for years & am very happy with the service

6 years ago

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Russell Murphysboro, IL

Have had no problems that could not remedy over the conversation time. Ecxellent service.

6 years ago

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Thomas Hullinger Pleasant Grove, UT

Verizon has great service. I have a very clear signal and I like their customer service.

6 years ago

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Uriel Morales Hesperia, CA

Amazing and always reliable!!! They have coverage where all others fail!

6 years ago

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WAYNE BARBOUR

Their upgrade process is poor. I performed one and I lost some of my saved data and photos.

6 years ago

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TN

It wasn't until I got a Special helper whom I pay 13.00/ month, that I started to at least enjoy my phone.

6 years ago

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Jim Osborne

They are the best. When I travel I have never been without a signal.

6 years ago

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Roberta Hicks

Verizon is an good company. The service of this company is very important.

6 years ago

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Jess Root Gilbert, AZ

They have the best coverage and great features, but it does come with the cost of quality.

6 years ago

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Sully Huntersville, NC

I've been with Verizon for years. I trust them and they are reliable

6 years ago

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Douglas Kempf Minneapolis, MN

Very reliable service I have never had a dropped call in 6 years. It's expensive, though.

6 years ago

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Dominic Richard Glass Rancho Cucamonga, CA

Great coverage in the Southern California are, no one else is better. Price is too high

6 years ago

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William S

Great Service; Very High Prices as compared to competitors for the same plan level

6 years ago

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W & W Feed Mill

Needs improved reception device. Gets worse every year and can't switch providers because they are the only that does work in my area.

6 years ago

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Otmara Zuloaga

Too expensive with many additional charges that make it difficult for the regular customer

6 years ago

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Charles Smith Port Neches, TX

Coverage of # of people has nothing to do to with where I can get cell coverage outside of cities.

6 years ago

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Antoinette C. Coatesville, PA

Nothing to complain of, because of health issues i don't use a cell phone often

6 years ago

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Tim Goodwin

Far better than AT&T. My usage is lower than most but I pay for service I don't use.

6 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

I like Verizon fine when I used them, but T-Mobile is so much cheaper where I live

6 years ago

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David Hatton

customer service and email mess they left behind when they abandoned their mail service or should I say lack of.

6 years ago

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Melissa Marone Broomfield, CO

Costumer service is top notch and always able to speak with.

6 years ago

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Tom Conroe, TX

Very good and strong service wherever I go, always reliable.

6 years ago

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Nerissa 'Nerz' Maniago Bear, DE

Good customer service,never dropped calls,I have been with them for 18 years.

6 years ago

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Randall James Fairfield, CA

service quality. and reliable service. rates are comparable to other providers.

6 years ago

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Erika Lamoureaux Palm Desert, CA

Because I've been with them forever and the have managed not to irritate me yet!

6 years ago

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David Noel San Antonio, TX

Had issues with vacation suspension. Too much time on phone to customer Service.

6 years ago

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Stuart Schnitzer

Service is good but I only use the phone for emergencies. They offer no basic plans

6 years ago

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Jeff Mehl

Excellent coverage. My only complaint is that they are too expensive

6 years ago

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Becky Mock

I only use Verizon because I have to. I live rurally I know other providers give service out where I live

6 years ago

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Chester Hayes

never had a problem with their service or with any customer service request.

6 years ago

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Carol Pena

phones are to expensive so have to keep old phone and can't download any more apps

6 years ago

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Barbara State College, PA

Coverage is pretty good but cost and trying to "deal" with them is often excruciating, especially if there is a problem.

6 years ago

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Chuck Fanning Honaker, VA

Coverage is good. I work all over the east coast and I don't have many areas that I can not get signal.

6 years ago

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JohnWhite Boonville, IN

Great coverage, decent price and excellent customer service.

6 years ago

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Ruben Santiago Fairfield, CA

Customer service , they always work with me and give me the best value.

6 years ago

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Jum Muther Tucson, AZ

Good service but pretty pricey. Ok, good service but pretty pricey for basic service.

6 years ago

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Sylvia Horner Durham, NC

The cost of phones are to high. I can and do get the same phones at Walmart at a cheaper price.

6 years ago

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Rick Kober Salt Lake City, UT

best coverage area always have service customer service great

6 years ago

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Jeffrey J Jourdonais Fernley, NV

best network hands down, greatest products and best financing on new phones

6 years ago