Name: Verizon
Rating: 2.9

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Celia Waipahu, HI

Had Verizon before switching over to TMobile. Didnt like the service, didnt like the prices, didnt like the customer service. Maybe it was just area or that store. Im happy with TMobile.

5 years ago

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DP Vancouver, WA

I've had Verizon for years with a work phone. Always seems to get good coverage and clear calls. I'd recommend.

5 years ago Edited September 14, 2021

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Leslie West Jordan, UT

The coverage is great and I never get dropped calls. I've noticed that Verizon is a little more expensive than other providers, though.

5 years ago Edited September 14, 2021

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Sandy Saddler Sandy, UT

Great company and customer service. I would highly recommend them. I’ve been with them for quite some time.

5 years ago

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Preston Fowler Pleasant Grove, UT

Verizon is always reliable and you can always count on having service in even the most remote of places

5 years ago

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Darluap Pleasant Grove, UT

Great coverage. Not the best plans for family, and we switched before they offered unlimited data. We may go back.

5 years ago

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Dave Brinton

Great service and coverage. Price is a little higher than I am willing to pay. Defiantly the gold standard, but too expensive.

5 years ago

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Haley Houtz Herriman, UT

Verizon is awesome. From the plans/options, to the customer service, and the connection- it all is so great.

5 years ago

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Katherine Smith Salt Lake City, UT

It's a little more expensive, but I literally always have service wherever I am. THey are also always really helpful.

5 years ago

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James Nelson Falls Church, VA

Great coverage; fantastic service overall. Customer service response time has lacked a little bit, but then again, I haven't needed much support.

5 years ago

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Kimberley Hirt Buena Vista, VA

I really like Verizon's service and product. They only problem is the prices are higher then most of the other cell providers.

5 years ago

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Joshua Langley Mesa, AZ

Verizon almost always works at full speed and service but there are some dead spots where it never works even in my own house

5 years ago

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Troy Siren Gilbert, AZ

Have been a customer for years. Great rates and the best coverage not only in the states but overseas as well.

5 years ago

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Stacy Kay Salt Lake City, UT

Great phone service. Great customer service. I have never used another service. I have a family plan, and I don't mind the prices.

5 years ago

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Tom Rhoton Alpine, UT

The mobile service is generally good, but they only offer incentives to new customers switching from other networks. How about offering something to keep your current ones?

6 years ago

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Cade Baker Logan, UT

Coverage has always been great, I usually have coverage where even my friends don't. Obviously more expensive because of this.

6 years ago Edited September 14, 2021

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Schon Smithfield, UT

I think Verizon has the best service out of all the networks. The price kind of sucks but you get what you pay for in terms of use.

6 years ago

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Chase H Provo, UT

My wife has Verizon. She seems to get a fair rate. Verizon offers great deals and often has coverage when my AT&T phone doesn't.

6 years ago

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Carolee AhPing Heber, UT

I love verizon. Good service, great price, no contract. I've had every provider and I love Verizon the best.

6 years ago

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Madi Thompson Ogden, UT

I was looking for a new cell service and I didn't choose Verizon because of their confusing plans and expensive phones. I feel like they're definitely over priced and the cell service isn't that great like they claim to be.

6 years ago

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Anne Marie Milne Layton, UT

I used to have Verizon but had to switch carriers because of their pricing. Their prices always seemed to be going up and I couldn't afford it any longer. I would not recommend!

6 years ago

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Nathan Layton, UT

It is a little bit more expensive but totally worth it. They have great coverage throughout the whole country.

6 years ago

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Bren Alvarado, TX

Good carrier overall... lacking in communication lol.

8 months ago Edited August 25, 2023

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Ann A New Haven, CT

Reliable and good value for money - good installer too

9 months ago

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Mom of 4 New York Mills, MN

We have a wonderful services with our cell phones!

11 months ago

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larry Fort Myers, FL

Good company with a good coverage area. i have used them for years

1 year ago

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Dan Bierma Minneapolis, MN

Terrible customer service!!! Terrible service!!! If there was another service provider they Verizon would be out of business in south west Minnesota

1 year ago

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James Mathews Rocky Point, NC

Great company with great coverage area great customer service

1 year ago

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Tom Diab Saint Johns, FL

Company has gone downhill since 2 years ago. Bait and switch, customer service that is uncaring. Their mandate is to try to extract more money from people ruthlessly.

1 year ago

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Jane Milton Reidsville, NC

Best Area Coverage I've Seen. Great Phones To Choose From. Customer Service Always Helpful.

1 year ago

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Naturally Amari Memphis, TN

They are not really that good . I Once had a phone from them and it was horrible not going to lye . The phone was stuck on a white Verizon screen for weeks .

2 years ago Edited March 28, 2022

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Jacks Friend Riverton, UT

Good phone service with pretty good coverage. Like the family plan options.

2 years ago

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Grossarth Family Herriman, UT

Best cell service and coverage of any cell service provider.

2 years ago

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D Stephen Bothell, WA

The worst, scum bags wont ever let you reach a supervisor. they billed for months after my account was closed and now are impossible. You simply must take them to court.

2 years ago

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Luke Swierczynski Troy, MI

They have great coverage but there customer service lacks. Pricing is premium given the coverage.

2 years ago

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Ty Brown

Ever since Verizon switched to 5G I have absolutely no service anywhere. Can’t play a game, can’t search something on the internet, nothing. This is ridiculous.

2 years ago

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Sid Siddio Katy, TX

They have very bad customer representatives working for them who doesn’t provide all the information especially with restocking fee or other fees. So they can make money.

2 years ago

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Tim F in Maryland

They have good telephone network coverage but the reps know very little and the text reps know less. You have to figure things out for yourself.

3 years ago

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Anonymous

verizon is kind, thoughtful and completes work in a timelybmanner

3 years ago

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Burce K

rarely have a problem. their help system is great for resolving issues.

3 years ago

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Tami Geske

Expensive, cost of phone and bill. Should get discount for time spent with company

3 years ago

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Terry N Carter

Great service and fair pricing. Satisfied customer for many years.

3 years ago

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Matthew DeLuca Wilmington, NC

Excellent in all areas. Professional, customer friendly and knowledgeable

3 years ago

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Renee Small Punta Gorda, FL

I love the service, I can talk text and surf the internet anywhere

3 years ago

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Nicola Pavelka Clarkston, MI

For the money, the service sucks. Calls drop, customer sevice is sketchy. It used to be.the.best, now the customer.is a very small.fish in Verizon's big.pond.

4 years ago

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Francesca Pardo San Diego, CA

Excellent cell service, customer service, and coverage options while traveling.

4 years ago

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Robert Wiseman Sarasota, FL

Always great service, never a dropped call and service everywhere I've been.

4 years ago

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Jeff C. Phoenix, AZ

consistent, fast, trouble free cell service, great customer service!

4 years ago

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Alvin

They are a very reliable company which provided me with good customer service

4 years ago

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Paul Levin

Best network in our area, still too many dropped calls, waiting for 5G to evaluate.

4 years ago