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3.4

Overall Score

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Tracy from St Louis MO

Cricket has great coverage, and low prices

4 years ago

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Troy F Amarillo, TX

Great price, great service. No complaints

4 years ago

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SamG Canton, OH

Phone service quality is good. Price is great. Customer service is helpful.

4 years ago

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puddintame

it works, its reasonable . . .customer support is good. Store . . .not so good

4 years ago

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Shibli

service excellent and price is unmatched.

4 years ago

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Sandy Lindquist Boise, ID

Straighforward, fast, good selection of phones, low rates

5 years ago

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Joby Wild Rose, WI

Like the price , customer service, choice phones.

5 years ago

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Herbert

cost of service is only $35.00 per month

5 years ago

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Marjorie

Prices are the best! However service not so much my phone doesn't work anywhere at my job

5 years ago

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Dortha Loeffelholz

price the family plan is amazingly affortable

5 years ago

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Stephen Vineland, NJ

They are a ripoff. Garbage customer service and awful phones. Service is not good. Tons of dropped calls and dead data spots.

5 years ago

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Ana Cristina Gonzalez

Simple and customer centric, quick response, affordable

5 years ago

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Bob Calvert Colorado Springs, CO

Service is great. Customer support is great. Price is great

5 years ago

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David IIsrael Hale, MO

Low price with better service than other local options.

5 years ago

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Stuart Harnden Wylie, TX

They are the most reasonable, price wise

5 years ago

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Lenora Jones

Just because they are friendly, polite and helpful. Always willing to help.

5 years ago

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John Henscheid Rupert, ID

they are frendly and the rates are very good

6 years ago

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Paul And Melissa Frenchwood

Price and service is great and no contract.

6 years ago

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Dottie S Downing Meadville, PA

Wonderful service with unlimited minutes at a much lower cost .

2 years ago

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Maru Gallegos Calexico, CA

Very happy! More than 5 years with it Reasonable rates and very good service.

2 years ago

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Linda Pankow Port Charlotte, FL

Good phones and rates....customer service always helpful....

2 years ago

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Jhamella Davis Cerritos, CA

Frequently dropped calls. Frequently missed calls. The price is good compared to Other's cell phone companies but the service just doesn't cut it.

3 years ago

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Naya Tallahassee, FL

Cricket is a nice service, but sometimes the quality of the data you're receiving does not coincide well for the price.

4 years ago

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Darius Williams Alexandria, VA

good prices for a really reliable service with no contracts. rather use this service than sprint

5 years ago

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Bob Sharp Chicago, IL

T he service was pretty good on most places

1 year ago Edited March 6, 2023

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MBA Dallas, TX

Prices are great but connection and drop calls hurt

1 year ago

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Aaron Halvorson Minneapolis, MN

Stopped supporting my phone a few days before my bill was due. I already paid early. Refused to refund my payment.

1 year ago

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Ryan Kenyon

They throttle data, making many applications impossible. What's worse, they lie about it. Bi can't wait to leave.

3 years ago

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Michael Henning Denver, CO

Worst customer service and business ethics I've ever encountered. I will never do business with this company again.

3 years ago

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Lee Radley

There're local, decent rate, no contract, no problems.

4 years ago

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Lavonne E Thorpe West Harrison, IN

Good service, great price. No improvement necessary.

5 years ago

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Frustrated Customer Cheshire, CT

They have competitive plan and coverage; however I was unprofessionally treated by their warranty/refund department.

5 years ago

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North Florida Wildliife Center Tallahassee, FL

Affordable cell phone service with decent reception

2 years ago

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Stephanie Frazier Winston-Salem, NC

Great phone company. Never had problem with there service.

2 years ago

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Damaged Alone Edwardsville, IL

its too high of their monthly charges for unlimited except their data aint what they said as advertised

3 years ago

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Idonia Childress Tulsa, OK

If you are looking for a no contract service it pretty good service for the money

3 years ago

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Jon Robinson Riverton, UT

Inexpensive, but you will want to be in a metro area. Service is spotty so you will drop calls.

4 years ago

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Makayla Manus Gulfport, MS

Crickets prices are really good, but the service was very faint in lots of areas.

4 years ago

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Kent Lehi, UT

I used Cricket for me kids because it was cheap. I liked the price but the coverage was poor.

5 years ago

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Justin Alpine, UT

Cricket has a confusing website. I didn't want to use them because I didn't end up finding a plan that worked for me.

5 years ago

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Tony's Babygirl Staton St Louis, MO

Not very popular with service or up to fashion phones.

1 year ago

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Yuvonne Banks Grand Rapids, MI

Worst weakest service ever have mostl 2 bar every day today couldn’t send text messages.

1 year ago

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Leonard Luna Las Cruces, NM

Their customer service is non-existent. They really do not care about customer service at all.

1 year ago

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Donavan San Diego, CA

Absolutely horrible service sucks even if u get "5g" by far the worst cell service out there

2 years ago

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Eva Mclaughlin , GA

Cricket is very unfair to existing customers. Once you are a customer you get nothing.

3 years ago

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Angela Lee Manley Tulsa, OK

good customer service and needs product improvement

5 years ago

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Dennis Wick

Average signal strength and customer service

5 years ago

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Laren Philadelphia, PA

There customer reps are rude and disrespectful when I not for problem solving . And the sold me a defective phone

3 years ago

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Mykahla Nelson Managua, MN

This phone company is awful! They have not coverage and I don’t have a ton of service in the places I travel!

4 years ago

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Lily South Jordan, UT

Cricket was very bad. They didn’t help when my phone broke. They aren’t very good.

4 years ago