Name: Cricket
Rating: 2.9

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Melanie Rio Rancho, NM

Cricket was a nice cell service to have for a local area. It wasn’t great if you traveled out of their very small service coverage window.

6 years ago

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Tate Huber Mesa, AZ

Cricket is a great low-cost option. It isn't always reliable when you're in less populated areas, but it's a great value.

6 years ago

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Jada Scott Provo, UT

I have used Cricket for over 15 years. Their plans offer great value and I really like that you don't have to keep track of minutes.

6 years ago

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mgillings

Okay inexpensive cell service, talk and text are okay, but data is SO SLOW! They warned me that it would be slow during peak hours, but I never had decent speed data. It was always slow.

7 years ago

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Sandra Olsen (Sandy) Tampa, FL

I use “auto pay” and now I can’t get rid of it. I keep getting charged $30 a month and have nothing to shoe for it. At least Mint Mobile gets me something

2 years ago

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AREA 51

they sold my phone number from the Cricket Company and so they sold my personal information. So be careful when you take tel Company. Cricket Company worst tel Company.

3 years ago

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Matthew Locke Tucson, AZ

Great unlimited plans and internet and hotspots for the whole family!!

3 years ago

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Jazquandeline Johnson Kissimmee, FL

It’s prepaid service. They charge you to reconnect if you’re a day late, for a prepaid service. I will be going to Metro. 👎🏾👎🏾👎🏾

4 years ago

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DaretoExpose Las Vegas, NV

Compromised Cricket Android cellphone services. Cricket uses virtual machines for their cyber criminal activities. I would never recommend these pre hacked services.

4 years ago

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Carol Kelley Jacksonville, FL

Terrible customer service. They have no plan if someone dies and you need to shut their phone off. Agent was unpleasant and arrogant. Don't use this service.

5 years ago

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Juan

Service,I do not have any problems. Have a service without contracts they have billing services

5 years ago

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Starr

Have not an real issues in the 7 years. Customer service is great

5 years ago

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Schahnaz

I'm happy with the company and customer service is responding fast

5 years ago

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Kenneisha Justice Irving, TX

Worst phone service ever, worse decision ever made was to give Cricket my business. They are very unprofessional, over charge, and is robbing customers out their money

5 years ago

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Norma Waco, TX

very good if we have a problem we just go in and they help us no questions

6 years ago

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mlgrimes

I love them! Doing everything online saved me hunreds of dollars

7 years ago

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Ramon lara Escondido, CA

My experience with cricket is good. Their customer service is excellent.

7 years ago

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Richie rasmussen Jefferson, SD

The best there is. Nobody in our area can beat the price, reliability, service!

7 years ago

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Nana Asiata Herriman, UT

cricket is a affordable phone service. Cricket has good service and great cell phones.

7 years ago

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Juan Martinez McAllen, TX

I never have dropped calls and it's not expensive and no contract

7 years ago

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Krista Griffith Tulsa, OK

Good pricing on the multi lines. Good pricing on new phones. Could use a little better coverage in rural areas.

4 years ago

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melissa Grice Clanton, AL

love cricket !!! great coverage reasonable priced great employees that want to help you

4 years ago

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Gyla Bushong Cornelius, OR

Johan at the Hillsboro store was wonderful when I left my phone service was working.

4 years ago

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Pazzo Miami Plant City, FL

I had Cricket a few years ago. The signal was really bad. Very good price but you get what you pay for. I guess if one day I’m in need this would be an alternative.

4 years ago

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Jeff Hogans Seattle, WA

service is cheap, but you pay later when you find out you are out of service and support is taking hours to answer the phone

4 years ago

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Lizeth Iniguez Calexico, CA

Very reliable telephone service. At a good price too. Very reliable phone connection

4 years ago

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chad c Boise, ID

the ppl where nice and the coverage was good but now in my area it has went poor and they show no sign of fixing it at this time

4 years ago

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Joanne_motherofanangel Shelby, NC

From customer service to where my phone picks up. I rate it 10 stars! Great cell phone service too

4 years ago

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Missy Truth Ankeny, IA

This is hands down the most worthless service out there. Has very poor coverage. And you will miss texts and calls and have no notifications of them making people mad at you, and you oblivious.

4 years ago

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Robert Pond ,

Their coverage and rates are both affordable and extensive. I'm happy I switched to this more economical carrier.

4 years ago

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Queendom Ally Miami, FL

Cricket has really good customer service and their associates are very knowledgeable they can do better with service quality

4 years ago

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Trisha Smith Tulsa, OK

I love that its reasonable price. You get your money worth theres no hidden fees either

4 years ago

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Linda Frashure Chatsworth, CA

I like the price! No extra taxes and fees. There is a convenient location in our area.

5 years ago

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CAHomeOwner Clovis, CA

This was the most cost friendly cell phone I ever had. But the signal was not great when I traveled. Had to upgrade to a bigger carrier.

5 years ago

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Diane Solomon Sweetwater, TN

Very satisfied with Cricket's service. Love the fact that a hot spot is included.

5 years ago

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Luther Tilghman Panama City, FL

Company is okay as far as internet data it's a little slow even for the unlimited high-speed customer service is not good

5 years ago

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Teresa LeBaron Lake Villa, IL

Good value. Never had a problem when using this carrier. Great for tweens to get started with a cell phone.

6 years ago

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Melissa Carreno Mesa, AZ

Cricket is good for people on a low budget that are looking for good service on the border. Works in Mexico and in the United States.

6 years ago

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Eric San Diego, CA

I used Cricket for a bit and was less than impressed. In my opinion there are alternatives with better service for around the same price.

7 years ago

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Landon Robison Layton, UT

Had Cricket for a brief amount of time and did not like it. Cheap prices but you get what you pay for. Their phones are awful quality and they have bad service.

7 years ago

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Rinji Tanimu New York, NY

Fast internet providers at affordable prices

2 years ago

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Playa Del Carmen Eats and Drinks Cancún, ROO

Great availability and price for the service.

2 years ago

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Mollie Kemmerling Reynoldsburg, OH

Beware buying phone online from cricket. Will likely be refurbished and not work properly. Booooo Cricket. You used to care about your customers.

2 years ago

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Tameeka Anthony Nacogdoches, TX

Month after month, this company takes multiple payments from my payment method after I’ve paid my bill. Then when I call, nobody knows anything.

3 years ago

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John Alfano Punta Gorda, FL

Olga was great patient and good selling skills

3 years ago

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Jean Kutzer Castroville, TX

I bought a samsung galaxy one note 10+ from at&t but cricket which is owned by them wont allow wifi calling since I did not buy it from them.

3 years ago

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Phillip Burris

Charge to much for cut rate service with zero customer service when needed not when they want to decide to work for their customers!

3 years ago

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Diane Erwin The Bronx, NY

Just switched to cricket after being approved by EBB. Have verification of approval. Cricket customer service not able to set up EBB!!!!!!!!!!!!!!!

4 years ago

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Warren Record Gulfport, MS

Great price great service never had a single problem

5 years ago

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Janet

can count on bill being the same all the time

5 years ago